Departure: Any time from Halong Bay Tuan Chau
Class: Van 9pax
Facilities and services: Aircon, Steward
Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.
Cancellation: No refunds, no cancelation
SEATS ASSIGNMENT IS FIRST COME, FIRST SERVE ON THE DAY OF DEPARTURE. IF YOU ARE AMONG THE LAST TO ARRIVE YOU MAY HAVE TO SIT IN FRONT NEAR THE DRIVER.
- Grouptour's office in Hanoi doesn't open until 8:30 am. For trips earlier than that please expect that their staff will pick you up at the office address.
- VIP Van service means either VIP 9 seats or VIP 12 seats, both offer equal quality.
- Van (9/12seats) Hanoi - Sapa/Ha Giang (and return), Grouptour provides free pick-up and drop-off service in ancient town area Hanoi (the Old Quarter); Sapa urban area and Ha Giang downtown. To use the service, please contact (84) 94 736 8812 or email@example.com and provide your address. Free pick-up/drop-off service isn't applied for Semi-sleeper bus. 12Go does not arrange this service.
- Hanoi - Ba Be (and return): please provide your pick-up/drop-off address in Ba Be, the service is only applied for address within Ba Be National Park.
- In case you want whole Van car (Hanoi - Sapa/Hanoi - Ha Long), you may book 9 tickets at a time. By this way, you can request to be picked-up at the airport or at a flexible departure time. For such requests, please contact Grouptour.
- You may either print or show the voucher on your smartphone/tablet, and make sure to arrive at least 30 minutes before departure.
- For big bus: No specific regulation but it is recommended that luggage not exceed 20kg + 1 carry-on bag /person
- For van: recommended size is not to exceed 56x36x23(cm). If customer brings more luggage, please buy extra seat for luggage placement "
- All the buses to Laos will be Semi-sleeper within Vietnam, after which customers will be changed to soft-seat buses when coming to the Laos border.
- GROUPTOUR HOTLINES: (84) 94 736 8812 or (+84-04) 39 921 281 can be used for questions or concerns that may arise on the date of travel.
Cancelation policy: 4.1.Halong - Sapa charter
NO REFUNDS AVAILABLE