Ho Chi MinhTo Phnom Penh Aug 29, 2019

Departure: Thursday, August 29, 2019 09:45 from Ho Chi Minh Giant Ibis

Arrival: Thursday, August 29, 2019 16:15 to Phnom Penh Giant Ibis

Duration: 6h 30m

Class: Universe Luxury

Facilities and services: Aircon, Snack, WiFi

Confirmation: Instant confirmation

Cancellation: No refunds, no cancelation

  • Ho Chi Minh office tel: : (+84) 12 089 02333.
    ** General Information
    • Free ride on adult lap for infants under 2 years of age. If your child is older than 2 years the full price applies.
    • Luggage limit for one passenger is one or two bags having a total weight of less than 20kg to be put in the bus storage compartment and one carry on less than 7kg. Operators are not super strict about this policy but please use common sense and courtesy.
  • Please come at least 30 minutes before departure to the boarding point.
    ** Cambodia VISA information
    Giant Ibis charges a 5 USD fee for batch visa processing at the border. If you do not have a visa you need to pay 35 + 5 = 40 USD for a tourist visa or 40 + 5 = 45 USD for a business visa. If you already have a valid visa in your passport there is no visa fee. The facilitated batch processing guarantees a smooth border crossing. Taking Giant Ibis on a cross-border trip you do not have the option to go yourself through immigration, as it would disrupt the VIP process.

The border stations are Aranyaprathet on the Thai side and Poi Phet in Cambodia.

** Vietnam VISA information
Vietnam does not offer a Visa on Arrival (VOA) for land border crossings. You must have already arranged for a Vietnamese entry visa should you require one or you will not be allowed to board the bus.

*12GO DOES NOT TAKE ANY RESPONSIBILITY FOR ISSUES WITH USING THE E-VISA TO ENTER VIETNAM. WE DO NOT ADVISE THAT YOU USE IT AND YOU MUST TAKE UP ANY RESULTING PROBLEMS DIRECTLY WITH THE OPERATOR.

The border crossings are Bavet on the Cambodian side and Moc Bai on the Vietnamese side.

  • On board services: AirCon, Wi-Fi, snacks, 12v chargers, comfortable seats.
  • Passenger insurance is included.

    Cambodia Visa

    Cambodia offers a Visa on Arrival (VOA) to visiting tourists, however we recommend you to arrange for a visa before departure to avoid unforeseen problems. An e-Visa can be applied for online here (link to https://evisa.mfaic.gov.kh/) for tourist visas, other types of visa must be applied for in person at the Cambodian Embassy. The cost of a Cambodian visa will be $30 + $5 processing whether you do it online or at the border.

    Departure Point

    The bus departs from the Giant Ibis ticket office downtown Ho Chi Minh at the Giant Ibis ticket office on Pham Ngu Lao Street in District 1. If you are not using our pickup service, please arrive 30 minutes before scheduled departure.

    Arrival in Phnom Penh

    The bus will drop you off at the Giant Ibis ticket office on Street 106 next to the night market, close to the riverside. Once you’ve received your baggage there will be plenty of tuk tuk’s available to take you to your next destination.

Cancelation policy: Ho Chi Minh - Phnom Penh

No refunds.

NO REFUNDS AVAILABLE

SW
5
bus Universe Luxury, Giant Ibis Transport, Aug 23, 2019
Bus was as described quite comfy & on schedule Supplied a small snack & bottle of water Great service thru customs Worth changing your remaining currency with the ladies circulating at the border you may not get the best rate but it’s pence at the end of the day!
JL
5
bus Universe Luxury, Giant Ibis Transport, Aug 22, 2019
Very good - spacious bus and very easy border crossing!! Handled well by the staff on board the bus!! 100% recommend
AB
4
bus Universe Luxury, Giant Ibis Transport, Aug 15, 2019
Smooth journey with a hassle free border crossing. Seats a little worn but had no major impact on comfort. You will need plugs to charge electronic devices as usb sockets not installed yet.
BP
4
bus Universe Luxury, Giant Ibis Transport, Aug 12, 2019
A good way to travel from HCMC to Phnom Penh. Customs paper work was done efficiently. Due to road works and traffic jams near PP took the trip 8 hours instead of 6. The WiFi is very unstable.
LH
4
bus Universe Luxury, Giant Ibis Transport, Aug 8, 2019
GD
5
bus Universe Luxury, Giant Ibis Transport, Aug 5, 2019
We are meant to travel FROM PHNOM PEHN TO SIEM REAP ON AUG 6. This is backwards.
YF
4
bus Universe Luxury, Giant Ibis Transport, Aug 4, 2019
The staff who worked on the bus for border crossing from Vietnamese customs to Cambodia one provided us the fairly clear instructions on what we needed to do and what he would do before and after collecting the passports of all passengers on the bus, and advised us how much time we would have at each stop during the whole close to 7 hours bus journey. The staff was very polite, professional and friendly. The whole border crossing process was very smooth and for both of us who already had our eVisa print outs ready before boarding on the bus were required to pay USD4 each in cash for the staff to handle the group VIP border crossing process. The driver was also very professional and provided us a safe trip on the road. The bus was clean and comfortable, but the drawback was that the width of seat was a tad narrow than I expected, and thus one star was deducted. Also, I lost my Apple iPhone battery charger cable during the very last toilet stop although it lasted only 5 minutes. I don’t think that it was stolen by the bus driver and staff at all, but the very suspicious Caucasian passenger who was sitting right next to my partner with an aisle in-between. He did not get off the bus during the short toilet break at all when both my partner and I as well as almost all the passengers including the bus driver and staff. I did not find out about the loss of my cable until after I checked in our hotel. So please ensure not to leave any valuable including small items like mobile phone battery charging cable in the bus when you get off regarding how short the toilet stop is. During the whole bus journey, we were given a few toilet stops including two over the border crossings and 30 minutes lunch/rest break.
RR
5
bus Universe Luxury, Giant Ibis Transport, Aug 2, 2019
BH
3
bus Universe Luxury, Giant Ibis Transport, Jul 29, 2019
EM
4
bus Universe Luxury, Giant Ibis Transport, Jul 26, 2019
Seats on bus a bit small with no armrest to divide you from your neighbor (but plenty of legroom), but AC was mostly good and we got across the border smoothly. Guides knew what they were doing and driver was safe. Would recommend.
RA
5
bus Universe Luxury, Giant Ibis Transport, Jul 26, 2019
Comfortable, prompt and they took care of the border crossing into Cambodia with zero fuss.
RK
4
bus Universe Luxury, Giant Ibis Transport, Jul 25, 2019
The bus trip was fine it left and arrived on time the driver was safe and didn’t take risks the guide was pleasant and helpful the border crossing was smooth
BA
4
bus Universe Luxury, Giant Ibis Transport, Jul 21, 2019
They gave us a bottle of water, mini croissant and cake. The workers are friendly but not as friendly as the ones on the bus that goes to Siem Reap. Wifi wasn't working.
JH
4
bus Universe Luxury, Giant Ibis Transport, Jul 12, 2019
Very good! Good quality bus with loads of leg room, water and snack included. Border crossing VIP experience was very easy, English speaking staff. Only thing slight annoyance is having to switch bus half way! No idea why. Also bus took longer than stated, delays with lunch and border - didn’t bother me but if you planning further travel after you may need to consider. Would recommend and travel again!
GB
4
bus Universe Luxury, Giant Ibis Transport, Jul 11, 2019
Good trip, only fault is that the bus was an hour late and the wifi did not work very well
GM
5
bus Universe Luxury, Giant Ibis Transport, Jul 9, 2019
Smooth journey and transfer overall! The staff were great!
MM
5
bus Universe Luxury, Giant Ibis Transport, Jul 2, 2019
The bus was clean and the AC worked well. Everything went smoothly on the border. Snacks and bottled water was provided and there was a break for lunch. There were no toilets on the bus but the bus stops for restroom breaks.
JH
4
bus Universe Luxury, Giant Ibis Transport, Jun 24, 2019
Similar to other reviews, we were asked to pay $2 each by the staff on the bus for having an e-visa already for Vietnam and Cambodia. Not clear what the fee was for. We only had 3$ between us as we had not changed money over yet but they accepted that. Still don't know what that fee was for. Otherwise, comfortable ride, smooth border crossing, and a few bread snacks and a bottle of water provided.
KG
2
bus Universe Luxury, Giant Ibis Transport, Jun 23, 2019
We booked and paid more to go with this company as they’re rated the best online. However our coach from Vietnam to Cambodia didn’t show up at all. Passengers started cancelling and booking flights which was scary as me and my boyfriends visa ran out that day so we needed to leave the country as planned. Kudos to the staff who were obviously stressed out and booked an alternative minibus after waiting 2 hours - however this was nowhere near the “luxury” we paid for. We were all cramped on a small minibus without enough space for people’s luggage. The woman on the bus with us was really friendly, no fault of hers or the staff at the office but bad form from giant Ibis Transport.
EB
4
bus Universe Luxury, Giant Ibis Transport, Jun 19, 2019
Water and snack was nice. Border crossing made very easy by staff. My friends croissant 1/8 the size of everyone else’s though which was disappointing. Bus took a couple of hours longer than expected but dropped us near to hostel. One of our chairs was broken and leant back. Staff were friendly.
PO
5
bus Universe Luxury, Giant Ibis Transport, Jun 15, 2019
Bus was very comfortable with the aircon, water, and snacks. Buses were comfortable, drivers were very good, and the guide was very clear and kind. Keep in mind rush hour traffic exists everywhere in the world and there is a chance the bus could run into it when entering a city (ours thankfully did not). As long as you have everything prepared it's an easy process, make sure you read the email they send as everything you need to know about the visa and boarder process is there. I saw several passengers go through a bit more hassle that could have been avoided if they had simply read the email they send to you beforehand (or preparing their visa a head of time).
SJ
5
bus Universe Luxury, Giant Ibis Transport, Jun 13, 2019
CB
5
bus Universe Luxury, Giant Ibis Transport, Jun 13, 2019
ES
5
bus Universe Luxury, Giant Ibis Transport, Jun 13, 2019
JJ
5
bus Universe Luxury, Giant Ibis Transport, Jun 11, 2019
PW
4
bus Universe Luxury, Giant Ibis Transport, Jun 10, 2019
We were asked to pay $5.00 each to process our visas for us but when we said that we wanted to do it ourselves we were told that we could at no cost. Bus was nearly 2 hours late arriving with no explanation or apology given.
AN
2
bus Universe Luxury, Giant Ibis Transport, Jun 3, 2019
Company employees tried to charge us 2 USD extra for having an evisa, a clear scam as this was not needed. They also kept collecting our passports in bulk rather than having us hand them to the attendant ourselves. I was not comfortable letting my passport out of my sight but had no choice. Wifi did not work on either bus we rode. Made it to our destination ~1 hour later than expected.
RG
5
bus Universe Luxury, Giant Ibis Transport, May 31, 2019
No issues, smooth ride. I got water, just enough stops, everything in English and on time.
FL
3
bus Universe Luxury, Giant Ibis Transport, May 28, 2019
Even when you have your e-visa for Vietnam & Cambodia they charge you with extra 2usd on the bus because "it is the faster way to do border control" Even when there was like other 6 people more than the one on the bus. There is not to much information at the moment you get off the bus in each control or at the lunch time if you need to Know where are the restroom. AirCon was not enough with full bus.
SL
5
bus Universe Luxury, Giant Ibis Transport, May 25, 2019
MD
5
bus Universe Luxury, Giant Ibis Transport, May 21, 2019
The bus arrived on time. The bus guide is very efficient...
AD
4
bus Universe Luxury, Giant Ibis Transport, May 19, 2019
Bus left on time but arrived 2hrs late than the ETA. Phnom Pehn traffic is bad though. Difficult to understand the English of bus attendant. Did not give enough explanation where we should wait while getting off the bus for immigration. Good aircon & wifi on the bus. Snacks & bottled water also provided. The attendant will get all the passengers passport for immigration & get your $35 for the visa if you need one. Pictures not needed. Passport will be given back after Vietnam immigration & you will get on another giantibis bus to take you to Phnom Pehn. The passport will be taken back by the attendant for visa at Cambodian immigration while you take your lunch break & returned back to you ready for immigration passport control check at Cambodian border. A very good & efficient service. Thanks.
DM
3
bus Universe Luxury, Giant Ibis Transport, May 18, 2019
EC
3
bus Universe Luxury, Giant Ibis Transport, May 15, 2019
I was really happy with the price and the visas being organised for me at the boarder. Compared to other Cambodian coaches, this is certianly the best of the bunch. But compared to other Asian companies, there is a lot of room for improvement. The air con wasn't working properly, the seats didn't recline well and the furnishings were a bit shabby and broken. I would reccomend this exclusively for how organised they are and that the guides speak good english and arrange all the complicated things for me.
VK
5
bus Universe Luxury, Giant Ibis Transport, May 13, 2019
SF
3
bus Universe Luxury, Giant Ibis Transport, May 10, 2019
It was good.. But we transferred bus when we reached Cambodia... Took more than 20mins to wait for the other bus
JB
4
bus Universe Luxury, Giant Ibis Transport, May 5, 2019
Airconditioning is not working well. Also the tour guide seems to prioritize non-Asians over us in terms of handling the passports.
CM
5
bus Universe Luxury, Giant Ibis Transport, May 1, 2019
CO
3
bus Universe Luxury, Giant Ibis Transport, May 1, 2019
The busses aren’t that recent, but otherwise excellent, and we opted to pay the 5$ for the Cambodia visa so we didn’t get the trouble to do it for us it was worth it.
EP
4
bus Universe Luxury, Giant Ibis Transport, Apr 30, 2019
2h30 to get a visa ! No explanation. Not a word. Just a rude girl. Good driver and good services
LG
4
bus Universe Luxury, Giant Ibis Transport, Apr 19, 2019
The A/C was not cooling much, there was no bathroom as detailed. We were late arriving, no fault of the driver and the young lady was excellent. She knew her business.
JB
2
bus Universe Luxury, Giant Ibis Transport, Apr 12, 2019
The bus & drivers are good, and the persers very nice, but it was *unbearably* loud - both with people playing music/videos from their mobile phones w/o headphones, and then a woman who sang to a toddler in increasingly loud voice until the whole bus was feeling uncomfortable. I know travelling with small children is a hassle, and it's quite normal for *them* to cry, but adults were making it worse. Perhaps the company could ask passengers to refrain from playing music/having loud conversations without headphones, it would make everyone's experience more pleasant and is quite a basic thing to achieve.
KM
5
bus Universe Luxury, Giant Ibis Transport, Apr 8, 2019
NB
5
bus Universe Luxury, Giant Ibis Transport, Apr 8, 2019
tour guide was very friendly; whole journey was very pleasant; ????????
LR
5
bus Universe Luxury, Giant Ibis Transport, Apr 8, 2019
SH
3
bus Universe Luxury, Giant Ibis Transport, Apr 5, 2019
Bus departed from Ho Chi Minh 25 minutes early, advise you get there minimum half hour before printed departure. Pick up from a random street, not a bus station, check booking for location of pick up. Border crossing scam in operation. We had evisa, but ended up paying $2 each,after being constantly pestered by crew. Later to be seen shared amongst the crew! WiFi not very good, but the main thing is, we got from Vietnam to Cambodia in one piece, and on time.
AF
4
bus Universe Luxury, Giant Ibis Transport, Apr 4, 2019
Guide was very helpful with the Visa process and going out of Vietnam and into Cambodia. Lots of leg room and decent wifi
LP
5
bus Universe Luxury, Giant Ibis Transport, Apr 1, 2019
Great transport! After having read reviews about other companies we went with this company soley for having good reviews and they lived up to their expectations! Pleasant spacious transport and a very simple boarder crossing with the company staff doing everything for you! Would definitely recommend and will book with them again!!
AM
5
bus Universe Luxury, Giant Ibis Transport, Mar 26, 2019
FL
4
bus Universe Luxury, Giant Ibis Transport, Mar 21, 2019
HL
5
bus Universe Luxury, Giant Ibis Transport, Mar 3, 2019
All very professional. Cambodia entry process well dealt with. Good toilet stops. Very satisfied.
HH
5
bus Universe Luxury, Giant Ibis Transport, Mar 1, 2019
AC
5
bus Universe Luxury, Giant Ibis Transport, Feb 26, 2019
EK
5
bus Universe Luxury, Giant Ibis Transport, Feb 21, 2019
Very professional. Bus very comfortable, friendly staff and snacks/water provided. Quick and easy process for visa on arrival!
AM
4
bus Universe Luxury, Giant Ibis Transport, Feb 19, 2019
Super easy got free drink & snack paid an extra $5 to speed through the Cambodian border but it was so easy will definitely travel with them again !!
SB
2
bus Universe Luxury, Giant Ibis Transport, Feb 15, 2019
AV
3
bus Universe Luxury, Giant Ibis Transport, Feb 12, 2019
Basic coach which is not a problem as it had WiFi and plugs! The problem is the journey! Could be at least 2 hours shorter if it didn't do the restaurant stop at the border.
DN
4
bus Universe Luxury, Giant Ibis Transport, Feb 12, 2019
MN
5
bus Universe Luxury, Giant Ibis Transport, Feb 4, 2019
PP
4
bus Universe Luxury, Giant Ibis Transport, Feb 3, 2019
I am very satisfied with the service and the staff. I saw complains about the visa process. I disagree ind this complain. We were 30 (thirty) minutes delayed because MANY passengers didn´t show up at the bus on time but totally ignored the staff`s request to show up. Immigration process was as fast as you can expect. The bus was fine and the staff and drivers very responsible. Thanks. I wouldn´t hesitate using this compapany again
VS
3
bus Universe Luxury, Giant Ibis Transport, Feb 2, 2019
The staff was nice and the bus is comfortable, but wifi wasn´t working very well. Staff great in the bus.
GP
3
bus Universe Luxury, Giant Ibis Transport, Jan 28, 2019
The trip took almost 10 hours to arrive in Phnom Penh and snacks do not indicate what meat they use.
JH
4
bus Universe Luxury, Giant Ibis Transport, Jan 27, 2019
We were provided with a bottle of water and a snack. The bus made sufficient bathroom stops. The bus staff took care of getting us through immigration. I had read reviews where this was chaos but it seemed smooth enough to us....just accept that the process is different. We were late arriving because of the traffic getting out of Saigon....not anyone's fault. Air conditioner worked snd seats were fairly comfortable.
JP
4
bus Universe Luxury, Giant Ibis Transport, Jan 27, 2019
TM
4
bus Universe Luxury, Giant Ibis Transport, Jan 15, 2019
MP
4
bus Universe Luxury, Giant Ibis Transport, Jan 12, 2019
Pros: Great value for the price. Clean bus and friendly staff. Cons: The trip took 8 1/2 hours instead of 6 because the staff tried to help a customer on another trip with their visa. The WiFi was shotty.
EM
4
bus Universe Luxury, Giant Ibis Transport, Jan 11, 2019
AM
4
bus Universe Luxury, Giant Ibis Transport, Dec 31, 2018
We arrived safely but the exit stamping took some time and got us a little confused because there were alot of people. The bus conductor was kind and accommodating. Thank you!
VM
4
bus Universe Luxury, Giant Ibis Transport, Dec 29, 2018
Was a great trip. I wish there was more room. The seats were oddly close so you had little shoulder room. But it got me to where I wanted to go safely. So no complaints there.
GB
4
bus Universe Luxury, Giant Ibis Transport, Dec 25, 2018
VR
5
bus Universe Luxury, Giant Ibis Transport, Dec 19, 2018
Comfortable bus, safe drive, easy and smooth boarder crossing, arrived almost on time. I highly recommend Giant Ibis.
JM
5
bus Universe Luxury, Giant Ibis Transport, Dec 18, 2018
All worked smoothly. Timetable was kept, there was no border crossing stress. Drivers were impecável. Theo bus assistent was excellent explaining step by step all visa procederes, etc. The stops along the way were well planned.
RE
4
bus Universe Luxury, Giant Ibis Transport, Nov 28, 2018
Overall it was fine. After collecting my luggage at the end though it seemed to have been dropped in a puddle! Other than that everything was good.
RB
5
bus Universe Luxury, Giant Ibis Transport, Nov 14, 2018
DZ
5
bus Universe Luxury, Giant Ibis Transport, Nov 11, 2018
The way the bus was handled was super well organized and handled professionally. I enjoyed my experience and would do it again.
GK
4
bus Universe Luxury, Giant Ibis Transport, Nov 5, 2018
You should propose vegetarian meal for the one that don’t eat meats. Otherwise it was ok
SC
5
bus Universe Luxury, Giant Ibis Transport, Nov 3, 2018
TD
5
bus Universe Luxury, Giant Ibis Transport, Oct 31, 2018
Bus ride went great. Picked us up on time and got us to Phnom Penh on time as well. Visa process was handled smoothly, too. Bus had working Wifi and AC.
TH
4
bus Universe Luxury, Giant Ibis Transport, Oct 30, 2018
Seats were comfortable. Border/visa process was simple and facilitated by staff. Small snack and water provided. Only issue was lack of WiFi as advertised.
HG
2
bus Universe Luxury, Giant Ibis Transport, Oct 25, 2018
We arrived 2 hours late so it turned out to be an 8 hour bus journey. Plus, the air con was terrible- was not pleasant. Also, there’s no WiFi even though it’s advertised. However, they do give you water and a breakfast snack at the start of your trip. The seats are fairly comfortable.
JR
5
bus Universe Luxury, Giant Ibis Transport, Oct 23, 2018
good service, effective visa processing. on time, comfortable seats
RP
4
bus Universe Luxury, Giant Ibis Transport, Oct 21, 2018
Good leg room. Well organised and left on time. The snack and wster was a bonus.
AB
4
bus Universe Luxury, Giant Ibis Transport, Oct 9, 2018
The bus was pretty straight forward except from at the Vietnam border which was a nightmare, this was no fault of the driver or tour guide as it was a Cambodian public holiday so this took more than expected to get through. The reason I give 4 is because the driver failed to inform the group of what was going on throughout the process at the border, we were just left to stand around, we had to approach him on multiple occasions and all he could state is that it was a public holiday and it will take longer. All in all though the bus ride itself was great and there was just the right amount of stops.
ER
4
bus Universe Luxury, Giant Ibis Transport, Sep 30, 2018
MA
5
bus Universe Luxury, Giant Ibis Transport, Sep 28, 2018
Comfy, spacious and modern bus. Left on time and moved through the border quickly and easily. Will be using again to travel to Siem Reap and then Bangkok!
ET
4
bus Universe Luxury, Giant Ibis Transport, Sep 24, 2018
CK
4
bus Universe Luxury, Giant Ibis Transport, Sep 24, 2018
JD
4
bus Universe Luxury, Giant Ibis Transport, Sep 13, 2018
Well organized. Arrival was 2 hours late, don’t know if this was due to longer than usual holdup at the border, I suspect so. Driver took some chances that should not have been taken. Guess that is the norm in this part of the world, still shouldn’t happen with a bus full of people though.
TB
4
bus Universe Luxury, Giant Ibis Transport, Sep 12, 2018
Departure on Time. Classic Seat but confortable enough. Air con ok. Staff helpfull. Only 30 mn late at arrival so it is more than acceptable if you consider the multiples stops and random events (lunch, viet border, combodia border, traffic jam...). However, the driver drove like crazy, overtaking everthing.
YM
5
bus Universe Luxury, Giant Ibis Transport, Sep 1, 2018
Was very good Good stuff, they feed us,wepassed the borders very fast, we stopped to eat in a good locations and we came in time! I recommend to everyone.
NG
2
bus Universe Luxury, Giant Ibis Transport, Aug 16, 2019
Took way longer than expected- 8hr30 mins!
NS
5
bus Universe Luxury, Giant Ibis Transport, Aug 7, 2019
Excellent.
SM
5
bus Universe Luxury, Giant Ibis Transport, Aug 2, 2019
Great service and highly recommend
WS
4
bus Universe Luxury, Giant Ibis Transport, Apr 29, 2019
Pretty nice
JW
4
bus Universe Luxury, Giant Ibis Transport, Mar 23, 2019
Very good. Very professional
JT
4
bus Universe Luxury, Giant Ibis Transport, Feb 9, 2019
Evryting is okej.
AJ
5
bus Universe Luxury, Giant Ibis Transport, Feb 4, 2019
Great service!
SH
4
bus Universe Luxury, Giant Ibis Transport, Jan 27, 2019
Very professionel
ZH
4
bus Universe Luxury, Giant Ibis Transport, Jan 22, 2019
not to clean
MD
5
bus Universe Luxury, Giant Ibis Transport, Dec 4, 2018
Comfortable. Easy way to cross the border.