Quick and easy

Was pretty good all things considering. We arrived at about 7:30 due to our previous bus arriving a lot earlier than expected so we weren't due to be on a bus until 10am but the lady put us on an earlier bus of 8am which was much better as we didn;t have to wait around. The sign isn't very clear for win happy - its just the logo which fortunately we recognised but would be good if it had the name in english in large letters so we could find it more easily! It's also quite squished but the driver was very helpful with trying to squeeze our bags in next to us.

The journey was in time comfortable enough but maybe it should be better an intermediate stop

You probably pay more then the locals do. Who also are in the bus. Beside that it was fine

Language barrier meant staff did not understand online booking and made whole process very difficult - more liaising with them is needed!

Really speed drivers who is not afraid to take risks. Efficient race !

The place was hard to find as I was coming from Ayutthaya, but over all the operators where very helpful and nice

Did the job!

Very grumpy staff, very rude.

The ticket only costs 100 BHD if paid on location. But everything else is totaly fine.

Very easy from Bangkok’s Sai Tai Mai bus station (Bangkok’s southern bus station). We arrived an hour early, checked in and were able to get on the earlier service which was great! Quite a long trip, around 2-3 hours (wasn’t taking note, sorry) so bring a travel pillow to catch up on sleep. Overall really good service.

They get you there. The only confusion was at the start, as there are several van companies that take you there, you'll need to find the one you booked with. The instructions from 12Go Asia were fine. However for next time, it is possible to just show up and book a ticket on the spot, within their transit hours.

We arrived earlier and could jump directly on a mini-van that took of 30 min earlier!

Very nice driver - cheerful, always laughing. Also the trip was much faster than expected, arrived early. Thank you!

The driver refused to turn of the air conditioning, even though outside was raining and we were wet. In the car was REALLY cold the whole time. I’m sure that after this trip we’ll be sick. Awful experience.

Très bien

Terrible and the people were not even a little bit nice

Service was absolutely terrible. They would not give me a ticket at the southern station because I booked online (and paid online) and then they tried to make me pay again at a check point because I did not have the ticket they refused to give me. They also refused to take me to the destination I booked online and dropped me off a 40 minute walk away. The driver, who did not speak English waited as I tried to sort things with another win happy employee who spoke very little English. I showed them where I was supposed to be dropped off on google maps and the 2nd win happy employee tried to tell me that's where I currently was. The driver was prompt to take me to his friend, a taxi driver who offered to take me the remainder 6 minute drive to my destination for the SAME PRICE I just paid to travel 2 hours to kanchanaburi from Bangkok. It is also cheaper to wait and book your ticket at southern station on arrival, there are plenty of companies to choose from. The aircon in the van transport was FREEZING (between 18-19•), I would never recommend win happy to anyone unless they were extremely desperate and wanted to be left at the wrong location at 7am. Very upset with my experience.

We were to late end has been traveld with TAT

Fast. Comfortable. Professional and kind driver!

Online ticket with 12Go Asia 150 baths + taxes... If you buy on desk only 100 baths... Time of departure is not real as the website says...

Muy bueno. Amables , puntuales , barato....perfecto !!! Very good. Friendly, Cheap, on time ... perfect!!!

Well organized.. we could even take an earlier bus

The bus doesnt recognize the ticket, and I had to pay again

We came to the Sai Tai Mai and searched for the platform. It took us a long time to find it but luckily, we came 1 hour too early, so it wasn't that bad. When we came toh the right platform and showed the ticket on my phone, the woman first shoock her head and said no. Then I showed her every screenshot I took from the ticket booking. Then she said, we can take the bus, but it will leave half an hour earlier. So it wasn't organized very well, luckily we came earlier to the Bus terminal or maybe we had missed the bus.

I wasn't happy with the signs at the bus station (mai sai tai). On their voucher they told me I had to find a counter at platform 9, there are more platform 9's at the station. We departured earlier than scheduled --> +1 Trip was shorter than 3 hours (2 hours), but the taxi driver drove as if he wanted us death.

Driver was courteous and we got to our destination quickly and safely.

I bought tickets for myself and 2 others online 2 days before our trip. As I went up to the check in counter and showed the lady my phone tickets, she directed me to go down to the platform. I thought this odd, as I have booked with 12go.asia before and they always look at my phone and then print out physical copies of our tickets and give them to us. We went down to the platform, then were denied access to the bus and were directed to go back to the ticket counter. We then went back to the ticket counter, where we were directed to the Kanachanaburi counter specifically, only to find no one there. We continually asked around for help, everyone telling us to go the kanchanaburi ticket counter, but still no one was there. Finally we went back down to the platform and tried to explain to the ladies what had happened. But they simply shook their heads and demanded we pay for tickets. All in all we had to pay for another whole set of tickets, even though we had already purchased them.

Very helpfull english speaking organisation. the trip was planned on 11:00 uur but we could already leave at 10:30! Nice, airconditioned ride.

Perfect service, perfect driver and a very easy way to come from A to B. All just in time

Easy to find the platform and the Thai lady at the desk told us when and on what van to get on and once we were on it was a comfortable trip there. Would definitely use 12go again.

Difficult start as nobody would accept our online ticket. A nice Thai man spoke English and helped us. Good journey

Instructions to platform 9 was inaccurate and had to ask our way to the correct bus stand