Phnom PenhTo Siem Reap Nov 24, 2018

Departure: Saturday, November 24, 2018 14:25 from Phnom Penh Mekong Express

Arival: Saturday, November 24, 2018 20:25 to Siem Reap

Duration: 6h

Class: Express

Facilities and services: Aircon, Snack, Steward

Confirmation: Instant confirmation

Cancellation: No refunds, no cancelation

Telephone: (+855) 70 83 33 99
(+855) 12 78 78 39
(+855) 98 833 399
(+855) 23 426 425

  • Please arrive at the station AT LEAST 1 HOUR before departure and bring your voucher to exchange for tickets / boarding passes.
  • Please note that arrival times can fluctuate from minutes to a couple of hours from schedule, so be flexible with your travel plan.
  • For long trips you may be switched to another bus during the journey. This is normal with all bus operators in Cambodia. Transit waiting time may be minutes to more than 6 hours. Buses may stop sometimes during the trip.
  • Children over 5 years old are required to have tickets as adults.
  • Luggage policy: Big bus: 25kg/person- Vip Van: 15kg/person
  • Mekong Express provides free pickup upon request. Please contact Mekong Express office DIRECTLY 1 day before departure date by phone number stated on voucher. In Ho Chi Minh city, pick-up is only in 4 streets: Pham Ngu Lao, De Tham, Do Quang Dau, Bui Vien (Note : Pick-up by Walk-in)

  • Travelers entering Cambodia from Vietnam are required to either arrange their visa prior to departure (if a Visa is required) or
    give their passport and USD$35 to the staff upon boarding. Passports will be returned after customs clearance at the boarder. This is standard practice and NOT negotiable.
  • The border crossings are Bavet on the Cambodian side and Moc Bai on the Vietnamese.

Cancelation policy: Phnom Penh-Siem Reap

No refunds.

NO REFUNDS AVAILABLE

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 7, 2018
bus Express, Mekong Express
★★★☆☆
The adress of thé station on my voucher was wrong but they organiséd thé transfer for me. Trip was on time and we arrived earlier which is good. Bus a bit old and not very confortable. Good value for money anyway!
May 5, 2018
bus Express, Mekong Express
★★★☆☆
This trip was better than the other one,Bangkok to Phnom Penh,but will never travel with your company again . When we get back to Australia I'm going to make a point of writing a blog of what happened and second rate treatment you receive when you cross the border, and are cattle trucked off to some local bus service if thats what passes for a bus
Apr 22, 2018
bus Express, Mekong Express
★★★★☆
Feb 17, 2018
bus Express, Mekong Express
★★★★☆
no problem
Feb 13, 2018
bus Express, Mekong Express
★★★★☆
Excellent journey but the bus was old and not the one we saw advertised on the website.
Jan 5, 2018
bus Express, Mekong Express
★★★★☆
Dec 30, 2017
bus Express, Mekong Express
★★★☆☆
Its not an express, its a local dropping off a few folks along the way. Expect to arrive an hour late
Dec 29, 2017
bus Express, Mekong Express
★★★★★
Good bus, professionalism of the staff
Dec 29, 2017
bus Express, Mekong Express
★★★★★
Good.
Dec 26, 2017
bus Express, Mekong Express
★★★☆☆
Trip took 7 hours instead of the usual 5.5. Not express at all. And no snacks nor free water, unlike the prev bus I was on. Overall, okay.
Dec 25, 2017
bus Express, Mekong Express
★★★☆☆
Suppose to het a big insteed got a van with small seats. No worth for money paid
Dec 18, 2017
bus Express, Mekong Express
★★★★☆
Dec 13, 2017
bus Express, Mekong Express
★★★☆☆
Cons: There was no 7:30 service!! We rushed to get there but had to wait until 8:30. Apparently the 7:30 no longer runs. The terminal was in the wrong place, not as advertised on 12go Asia so we had to get an expensive tuk tuk between places. The journey was 6h, not 5h as advertised. To be fair, these could all be mistakes by 12go Asia rather than Mekong Express. Pros: Journey was good otherwise - fairly comfortable, good air con, good WiFi, informative hostess, only one stop.
12Go response:
Dear Elen Newcombe-Ling All bookings with Mekong Express are processed entirely via automated system, so while we are very sorry for the hassle we are simply selling the tickets as Mekong Express provides them to us. Your detailed report is appreciated and we will work with Mekong to ensure this doesn’t happen in the future. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #252711](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8welFxdDlLdHlyZkRNTE0rTUN2WTA4OHdOSzQ0S055bE55ZzB6ampTeUxJbk1EWE9NTWpMTVNBd3ZMd1h4UGZNTW80S3pQY3VUczFNTWdzTk5ETU5DUFN0U1haUExmWTNDY2xORC9jb0I,)
Dec 4, 2017
bus Express, Mekong Express
★★☆☆☆
Images differ from real bus. Space is not enough for European guys. Would definitely pick another option next time. Not stating anywhere that that bus leaves from different place than the one on voucher. We arrived at the address 15 minutes before departure and was told we must go to the place from where the bus goes. In a hurry we took tuk tuk while asking the stuff where to go. They knew they have other people waiting at the same place for the same bus, loading them to a shuttle, but they didn't tell us. They didn't care. Just let us pay for tuk tuk and then wait for others coming by the shuttle. Big disappointment.