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Recommended
Passenger reviews out of total 6,034 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
bus Universe Luxury 38, Giant Ibis Transport
Excellent timely service on very busy and scary road. Kind and attentive staff and as comfortable as possible . Highly recommended.
bus VIP Minibus, Virak Buntham Express
Started 20 minutes late which was fine. But then our bus driver went really slowly out of town trying to get more customers to fill the empty seats. We finally got on the road and had a bathroom break. But then 15 minutes later we stopped again to eat, even though all the passengers on the bus did not want to stop. After this we finally got moving but hit rush hour traffic in Phnom Penh because we were so behind. We were due to arrive at 5:30 and did not make it until past 8 and it was completely avoidable. Also they dropped us off at a different bus station than what was indicated on the ticket (which was further from our lodging). Overall bad experience!
bus Universe Luxury 38, Giant Ibis Transport
Giant ibis it's the best option to travel in Thailand and Cambodia with no doubts.
bus VIP Minibus, Virak Buntham Express
Bus was good, Aircon worked well. The journey however took 2 hours longer than we were originally told.
bus Universe Luxury 38, Giant Ibis Transport
it was Ok, on time. But toilets were broken ! we did 2 stops for restrooms and lunch.
bus Universe Luxury 38, Giant Ibis Transport
Booking and travelling were without problems, the bus was comfortable and the staff nice.
bus VIP Minibus, Virak Buntham Express
The departure point was not clear. It's not in the main bus hub but leaves from where the company is located on google maps nearby.
bus Universe Luxury 38, Giant Ibis Transport
Everything was great except the toilet wasn't working.
bus VIP Minibus, Virak Buntham Express
Speeding too much
bus Universe Luxury 38, Giant Ibis Transport
Comfortable, good aircon, working WiFi
van Regional, Mekong Express
Book from 12Go. Everything go smooth except the final stop at Phnom Penh not at the place as written on the ticket booked. Supposed to stop at Riverside but he stopped 2km from the Riverside.
bus Universe Luxury 38, Giant Ibis Transport
Very good..
bus Universe Luxury 38, Giant Ibis Transport
Bus was 40 minutes late. Wifi was there but no internet behind it. Everything else was totally fine. Nice guides, free water&snacks and good driver.
bus VIP Minibus, Virak Buntham Express
Air conditioning was very strong. Bring a scarf on this trip!
bus Sleeper, Virak Buntham Express
Staff was not clear, just took my ticket and did not say anything: where, how, what car nothing... But after 6 hours of traveling (advertised 4) I managed to get there.
bus Sleeper, Virak Buntham Express
We were offered to go by earlier bus and it was our only luck. The jurney took so long, we're worried about miss the flight.
But we are thankfull because bus stopped near airport for us.
bus Universe Luxury, Giant Ibis Transport
Comfy ride from Sihanoukville to Phnom Penh. The driver was very good and didn't drive la a maniac like some drivers do.
bus Universe Luxury, Giant Ibis Transport
We arrived on time. Safe trip, careful driver. Best option for journeys in Cambodia
bus Universe Luxury, Giant Ibis Transport
Really nice host, appreciate drinks and snack, okay comfortable.
Chairs are not really comfortabel and driver scared us regularly with driving situations.
bus Sleeper, Virak Buntham Express
really comfortable trip, almost on time.
bus Universe Noble 37, Giant Ibis Transport
very good I recommend. You need to count a bit with delay but the service also the bus is very good.
bus Sleeper, Virak Buntham Express
Booked a sleeping bus. Never seen a sleeping bus. Mini van with 10 people with very little space. Thank god that the seat could go a little flat. We should arrive at 19H. But arrived at 21h30.
bus Sleeper, Virak Buntham Express
Was 6 hours not the advertised 4. Seats were uncomfortable.
bus Universe Noble 37, Giant Ibis Transport
Good trip
bus Universe Noble 37, Giant Ibis Transport
Clean and well organised. Good faculties aboard bus. The big man was a great help
bus Sleeper, Virak Buntham Express
Not too bad or too great. Had to share a bed with someone in a very small place. Also no wifi or toilet, but the crew was so friendly to stop quickly after I asked for a toilet stop. Arrival was earlier than expecter
bus Universe Noble 37, Giant Ibis Transport
Smooth ride, with convenient stop for food
bus Sleeper, Virak Buntham Express
We arrived a bit late but apart from that all was fine
bus Universe Noble 37, Giant Ibis Transport
Again, great performance by giant ibis. Perfectly organised trip, no complaints. Thanks for transporting us through cambodia!
bus Universe Noble 37, Giant Ibis Transport
We were surprised to need to change the bus at half way with an unexpected break over half an hour. The first bus wasn't comfortable at all, the wifi wasn't working and the air con as well. Bus the second bus was very nice. Both bus driver were good drivers. Unfortunately our arrival was nearly an hour delayed.
bus Universe Noble 37, Giant Ibis Transport
Our trip was 7 and a half hours long! No fault of the bus company, heavy traffic dues to surface flooding on the road. A little more info would have been nice, left guessing about what was going on. WiFi was not strong. And my wife suffered from many insect bites.
bus Universe Noble 37, Giant Ibis Transport
Wifi wasn't consistently working but perfectly comfortable aside from that.
bus Universe Noble 37, Giant Ibis Transport
Seats recline really far so there is very little leg room. Lights go out at 6.30pm so you can’t really do much. Place you stop for a break is really nice.
bus Minivan, Virak Buntham Express
The Seats were sit like shit....
bus VIP Minibus, Virak Buntham Express
King-ping
bus Minivan, Virak Buntham Express
We had the seats in the back of the van and they are not suited for adults.
van Regional, Mekong Express
Good service and car
bus VIP Minibus, Virak Buntham Express
The trip was OK. But they don't follow the seats assigned... And the seats are very veey narrow mostly in the last row...
bus Universe Noble 37, Giant Ibis Transport
It was raining and we had to use an alternative route but arrived not too late.
bus Universe Noble 37, Giant Ibis Transport
Quite happy with journey, although took an extra 1.5 hours. Not quite sure why as we left on time and there was no traffic. I can only put this down to the fact we collected several people after setting off.
Would do journey again, just be prepared for extremely bad roads!
bus Universe Noble 37, Giant Ibis Transport
The drivers and the all crew were kind polite and helpful
bus Universe Noble 37, Giant Ibis Transport
Booking through 12go was easy and hassle free. The bus was clean and they provided a snack and water. There was wifi and PowerPoints. Seats were comfortable and we stopped about half way for a food and drink stop. Overall, we always felt safe and we’re happy with the service we received.
bus Universe Noble 37, Giant Ibis Transport
Nice service. Always put safety in the first priority. Comfortable seat
bus Universe Noble 37, Giant Ibis Transport
Bus arival was ok but 2 h late. Made 2 stops with less then 1h difference + we had to change to another bus of the same size when entering in Phnom Penh. Then involved in an accident (no fault from our driver) and change to a 3rd bus. But we know that all this is the Cambodian way...
bus VIP Minibus, Virak Buntham Express
Rude service and scary driving (although hard to avoid on Cambodia’s roads)
bus Universe Noble 37, Giant Ibis Transport
Arrived only one hour behind schedule this time and the wifi worked intermittently. I still think that the advertised arrival times should reflect a much more realistic estimate, accounting for scheduled toilet and food stops.
However, the problem with the USB charging points still remains.
van Regional, Thero Express
We arrived late but still managed to get on the bus, they then dropped us to the airport for free. WiFi was great and the team were very friendly. Would reccomend but would be on time next time!
bus Universe Noble 37, Giant Ibis Transport
Good bus,good drivers,better roads than the UK. Good service.
bus VIP Minibus, Virak Buntham Express
We arrived at bus station and there is only 1 seat remaining. We booked for 2 seats at 1030 in advance weeks ago. Now we have been put on 1230 bus which means our arrival time is much later due to peak traffic. This change would have been ok if we had been notified before we paid for tuk tuk into town to catch the 1030 bus. We then had to find somewhere to wait for 2 hours when we could have been relaxing at our hotel.It has ruined our days plans
bus Universe Noble 37, Giant Ibis Transport
Left on time. Lots of trucks on the road. Took 5 half hours. 10 toilet break after 2 hours and a dinner break for 30 minutes
bus Universe Noble 37, Giant Ibis Transport
Bus better than most encountered on our travels but limited welcome and information at the office on arrival and the bus arrived in Phnom Penh 75minutes later than anticipated. The journey involved two stops at shops/restrooms and one would have been sufficient.
van Regional, Thero Express
On time
bus Universe Noble 37, Giant Ibis Transport
The trip took 6.5hrs instead of the advertised time and there was no traffic
bus Universe Noble 37, Giant Ibis Transport
Very comfortable, friendly staff and they dropped us at the airport. The trip to 4-4:30 hours. All went smooth.
bus Universe Noble 37, Giant Ibis Transport
Comfortable, but we arrived more than an hour later than expected, apparently because we made a detour to accommodate a group and drop them at their hotel. Cool for them, not for us.
bus Universe Noble 37, Giant Ibis Transport
The bus took 5 and a vald hours instead of 4. Otherwise great people thats very helpful
van Regional, Thero Express
The bus left 45 minutes too late, it was way too hot and we arrived 2 hours after schedule.
Seats were comfortable tho.
van Regional, Thero Express
It got us from A-B. Left on time. Stopped twice for toilet break. Took about 6 hours from Sihanoukville to Phnom Penh so much longer than advertised. All but one seat filled but floor and isle stacked full of goods, making it difficult to get on and off. 'Air conditioning' was pretty pathetic. Bus was a sweat box.
bus Universe Noble 37, Giant Ibis Transport
Wifi wasn't working, with no warning or apology.
Also, the trip took almost 2 hours longer than advertised.
bus Universe Noble 37, Giant Ibis Transport
Once again, we arrived nearly two hours later then expected. We had long breaks on the way after short amount of times. That took also a lot of time. Also, it was freezing cold in the bus. I think the aircon was at maximum. So I freezed the whole way. Apart from that, good service :)
bus Universe Noble 37, Giant Ibis Transport
12go issued the ticket with the wrong time! There is no 9:30am bus, only 8:30am. Happy I checkeded in with the place the night before in person. Also the bus rides always take 2-3 hours more than advertised, so if you have a flight leave plenty of time. Luckily this one stopped at the airport on the way to town.
bus Universe Noble 37, Giant Ibis Transport
Clean, comfy seats. Spacious leg space. However, my trip to Phnom Penh got delayed by over an hour.
bus Universe Noble 37, Giant Ibis Transport
The trip was easy and fine.
Staff were very friendly
bus Universe Noble 37, Giant Ibis Transport
Instead of a 4h30m trip it was announced to be 5h30m. The stops were longer than actually planned and we almost missed our connection Flight. However, the bus stopped at the airport before the final destination which saved our day
bus Universe Noble 37, Giant Ibis Transport
The trip was good. Bus clean, seats comfortable, staff helpful, but unfortunately we arrived 2 hours later than suggested.
van Regional, Mekong Express
Missing aircondition and arriving 1 hour later.
van Regional, Thero Express
Cockroaches in the mini van...incredible.
bus Universe Noble 37, Giant Ibis Transport
Snacks very welcome, breaks well timed. Leg rest was great. Appreciated USB charging.
bus Universe Noble 37, Giant Ibis Transport
Second time I use service of this company, again every thing is excelent, especially stop at Stop Cafe. Thank you. I made some work while travelling from Sihanoukville to Pnom Phen, cause they have WiFi, chargers and Good seats.
bus Universe Noble 37, Giant Ibis Transport
Era un viaje de 4horas y media y demoró 8 horas porque paro tres veces para que además de ir al baño consumiera mis en los negocios que evidente estaban arreglados con la empresa. Dicha demora impidió que fuéramos al museo del genocidio como ya teníamos pactado
bus Universe Noble 37, Giant Ibis Transport
No wifi
bus Universe Noble 37, Giant Ibis Transport
It was an average trip. We got the last row of sleeper beds (we were 2 people) which in my opinion is the best as its behind all the people.
However the water tank underneath is a little noisy sloshing around
This is a no frills trip. Blanket and pillow and a bottle of water but recommend you take your own snacks.
It can be noisy if people talk but everyone seemed to fall alseep within 2 hours
Bus left on time and arrived 30 mins early. Drivers were safe and dis not drive too fast
All together not a bad experience
bus Universe Noble 37, Giant Ibis Transport
Great. On time. They stop also on the airport in Phnom Penh, which was perfect for us because we did not need to spend next $10 for taxi.
Provided with the water and little snack. Comfy seats. USB charger by your seat.