SLEEPER BUS IT IS NOT!!
If you find it hard to sleep DO NOT book this method of travel.
We boarded the bus and set off almost on time which was a bonus but then it all went wrong.
We were on the 2nd row of lower beds so next to the entrance & exit, the driver and his companion laughed and talked and played LOUD music the whole journey ( it was impossible to sleep listening to that blasting down the bus ???? )
We stopped several times but the lack of communication was impossible to determine if we could get off or if it was a stop for everyone.
Then around 4am the sounds of a screaming woman who had missed her stop to Siem Reap amongst her family of 5 was just ridiculous she begged and demanded the bus to stop for around 30mins before it finally came to a place and let them off
We were then all ushered off the bus abruptly around 6.30am at the side of a busy roundabout area ( we had NO idea where we was ) I asked the driver BANGKOK? He just grunted but i didn’t recognize anything ????
After figuring out i needed to enter a small office a gentleman asked for our tickets and told me to wait outside with a tag around our necks, we were the only ones left to discover we had to go across the street to departures fill in our departure card inside our passports and walk over the border to Thailand alone. We waited in a line of people for around 60/70 minutes before being stamped and sent through passport control, the wait was horrendous no signs to follow, no one to tell you the way i just looked out for anyone with the same tag around their neck and hoped for the best.
Around 8.30am 2 hours after being dropped off we were packed into a minibus for a further 5hour journey
Thankfully nicer driver, stops for food and restrooms but the longest journey EVER!! 17 1/2 hours in total
We were dropped by the side of the road near the BTS which is not the drop off on our ticket costing us more to reach our destination
Budget travel, budget service i will never do it again
( but our things were safe for anyone stressing about that )