This journey does not take 2hrs, it is a 4hr trip with this company. We had great weather, no problems, left on time, and the journey was 4hrs. Plus arriving 1hr before departure. The public 'slow boat' option is only 60k/£3 so if you are willing to go to the south of Lombok it is a more organised option that doesn't take much longer. The staff here were rude, mocking and looking to make extra money from people where they can. The pier is CHAOS with hundreds of people pushing for different boats. No one regulates these services and as such the organisation/safety standards are poor. Boat itself was HOT and very cramped. Not suitable at all for anyone with mobility issues or disabilities- you need to climb on and off boat.
Ferry Speedboat, Semaya One, Aug 25, 2023
The trip took more than 4 hours (instead of 2) and it was a gamble if my name was on the actual list, so apparently it's not that trustworthy. I wouldn't recommend this to anyone
Ferry Speedboat, Semaya One, Aug 12, 2023
Initially it started good. They almost left on time but were delayed as 2 passengers arrived too late. But estimated time of arrival was far from accurate as we arrived over one hour late. We also had 2 change to another boat for the last part. Staff was ok and helpful.
Ferry Speedboat, Semaya One, Aug 1, 2023
The trip was supposed to take 1h56min, and to Lombok, they never mentioned that we would stopping first at Gili T and Gili Air.
The organisation at Padang Bai was non existent so we were all trying to get on board at the same time, which made us leave late.
No Aircon on board
Ferry Speedboat, Semaya One, Jul 26, 2023
Boat was cancelled an hour before we left/as we were checking in (12:30 for the 1:30 boat). Rushed to get transferred to the 5.5 hour slow-ferry that we sat on for almost 2 hours before it left for the 5+ hour ride to Lombok.
Ferry Speedboat, Semaya One, Jul 13, 2023