KM
Kate MReally good customer service. They let me change to the 4pm boat from the 1pm boat last minute without charging me. Thanks guys!
Ferry Speedboat, Arthamas Express, Sep 13, 2023
AG
Alan GHopping off into the water was not the best experience I've had. Besides the steps were slippery and some people nearly fell down. The seats are too low so you can't see anything, it's frustrating and can make you feel sick. It's ok for 30 mn, but for a 3 or 4 hours' trip, forget it!
Ferry Speedboat, Tanis Lembongan Express, Sep 9, 2023
SR
Sara RGood trip in general, fast and almost on time (left just 10 min late). But a bit of misinformation in departure since nobody called us to the boat, just followed people when everybody else started moving and had to ask several times to confirm that was our boat to Sanur. We already knew we had to access the boat from beach (getting inside water) in Mushroom Bay, so no surprise there.
Ferry Speedboat, Tanis Lembongan Express, Sep 8, 2023
CS
Christine SMy suitcase was very wet outside and everything inside saturated. You should put a tarp over luggage if the seas are rough.
Ferry Speedboat, Tanis Lembongan Express, Aug 22, 2023
IG
Iben GThe planned departure and arrival is not to be trusted. Similarly, no information from the staff is given during the trip.
Ferry Speedboat, Maruti Fast Boat, Jul 31, 2023
LF
Lisa FDstars were FANTASTIC with us, I’d left our passports on Lembongan by mistake (realised when back to Bali) and they sent someone to our hotel to get them and brought them back on the next boat. That’s such excellent service there - I’d always use them now just from loyalty for their kindness.
Ferry Speedboat, DStars Fast Ferry, Jul 23, 2023
SC
Steven CEasy to use and had no problem catching the ferry!
There was a little confusion about the departure location, for first timers, but it was a simple as going to Sanur Harbour
Ferry Speedboat, Tanis Lembongan Express, Jul 10, 2023
JW
Jakob WDeparture point of boat was changed 15 mins before departure, then it was delayed. boat was totally overcrowded and couldn't sit comfortable, only had half a seat. Also no AC / fans so it was really hot.
Ferry Speedboat, DStars Fast Ferry, Jul 7, 2023
SS
Steffen SGreat boarding place in Lembongan, so the little delay of 15 min was no problem:)
Overall best fast boat experience.
Ferry Speedboat, Arthamas Express, Jul 6, 2023
BB
Boris BTransport was delayed 20 min because of one passenger, but no real issues. Fast transfer from Lembongan to Sanur. No airconditioning available. You have to go into the boat from the beach, wet feet.
Ferry Speedboat, DStars Fast Ferry, Jun 2, 2023