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Passenger reviews out of total 936 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
bus Super Deluxe, Farinas Trans
This a very professional company. The booking system was hassle free. We arrived at the terminal in good time and was looked after immediately by a member of staff who took care of our luggage while we went for food. The bus was super deluxe class. It was clean, large reclining seat with personal TV and WiFi and onboard toilet. A very pleasant journey from Manila to Vigan.
bus Super Deluxe, Farinas Trans
Nice ride! I felt safe and relax!
bus 1st Class CR, Farinas Trans
driving to fast. we arrived early but scary ride
bus Express, Aniceto Bus Lines
In general, it was not bad and not good. However if will go to a long trip such as from Manila to Vigan,
its get tired get. Because the sheet of the Bus had not comfortable and small space than other bus line.
Further, inside Bus, it was huge cold temperater. Why must be so cold ?
My schedule was night drive also its Dec. Not so cold to out side. But everyone had to good jacket and etc.
My suggestion, it will be just set up to around 24℃. if it do that, our customer will be happy.
Many thanks.
bus Express, Aniceto Bus Lines
I have no other choice for the bus availability sched except this. Upon booking there are no choices for seat. The bus has a bad smell. The driver runs the bus fast as if there are no passengers.
bus Super Deluxe, Farinas Trans
We expected to have lazy boy seats and more space, but other than that, the entire trip went really well. We got into our destination, earlier than expected.
bus Deluxe, Farinas Trans
Very please to see people from the rrservation booth are accomodating and helpful. As well the conductor & driver very reliable. A+++ highly recommended specially bus 40
bus Express, Aniceto Bus Lines
Great and nice service
bus 1st Class CR, Farinas Trans
The bus we booked was supposed to be First Class with CR. However, we were assigned an ordinary AC bus with no CR. We give a rating of 1 in this aspect.
Nonetheless, the Conductor was so polite and friendly that we no longer made the bus misrepresentation an issue. Kudos to you Manong (Bus No. 29, 8am trip from Manila to Laoag, Dec. 25, 2018) for being so accommodating and so amiable. We give HIM a rating of 5. Hence, the 3 stars.
bus 1st Class, Farinas Trans
The trip was very fast and im very much satisfied with the service. ETA is about 8hrs but we reach the destinations less than 4hrs..shout out for that!!!
bus 1st Class CR, Farinas Trans
It took so long for the trip to be confirmed, even with the priority payment. I have to do a follow up after a week from the booking date just to have the confirmation email
bus Express, Aniceto Bus Lines
It was almost perfect trip, exept air conditioner! Too cold!
bus 1st Class CR, Farinas Trans
A few points if you’re travelling with the service. First of 12goAsia is amazing! It gets my booking fast and easy. The journey was great! We hoped on an overnight bus and it got is to the destination. Our bus driver was nice. However, do note that 1st class does not mean 1st class as in first class of taking an airplane. If you’re thinking of a more comfortable bus, book the more expensive ones. We were given a seat at the very back, I just couldn’t comprehend why would the company even sell seats at the very back of the bus where 5 people would have to cramp in a 8-10 hours of journey.
bus 1st Class CR, Farinas Trans
We were made to pay additional 50 pesos due to increase of fare on December 1 eventhough we booked ahead. I think it's not pur fault to pay the excess since we booked ahead.
bus Super Deluxe, Farinas Trans
The super deluxe trip is very comfortable and we got to our destination in one piece.
bus Super Deluxe, Farinas Trans
I am so glad we got the deluxe, very comfortable all through out the travel. Hndi sumakit likod ko and nalibang pa kami sa tv screens that you can watch movies. May CR dn which is clean. How I wish maraming deluxe units na ganito para even ung pa baguio namin na ride ay naka deluxe dn.
Highly recommend! Although medyo mahal kumpara sa orig ticket price.
You need to really confirm your ride though kasi ako naka ilang call ako.
For improvement siguro ung COMMUNICATIONS between the12g0 and the pasenger. Hirap dn makontak kaya at first worried ako. but turns our ok naman :)
bus 1st Class CR, Farinas Trans
The bus was at time and confortable with toilets.
The conductor drove well and not too fast but we arrived at 5:00am instead of 7:00 am.
So it was a good and confortable travel
bus Deluxe, Farinas Trans
I reserved for an 8:30pm trip from Manila to Laoag on Nov 29, which 12Go emailed a confirmation after 24hours. 18 hours before my trip i get a phone call saying that the bus is overbooked and that they have to move me and my party to an earlier schedule(7:30pm) and downgraded in class. Needless to day these was very disappointing and difficult as the new time slot was close to impossible for me to meet. Only with much effort did we finally get to the terminal but not after repeated calls from the bus conductor that we would lose our seats if we did not arrive on time . We would have appreciated a little more consideration given the fact that it was Farinas Transit who changed our schedules and made it difficult for us to get to the terminal on time
bus 1st Class CR, Farinas Trans
While the bus was in general good shape, the seats were not comfortable for a 12h trip, neither the leg room was sufficient for a 1.8 m person. The bus does has wifi and a LCD where they pass movies or music, along the way. The roads are, generally, in very good condition, allowing the bus to reach speeds above 90km/h. However, because it passes many cities and towns (some with a lot of traffic), and often stops when someone in the road waves the arms, this results on a 12h trip to do 480km. The bus also stops twice: lunch and wc.
bus Super Deluxe, Farinas Trans
Booking was easy no hassle. Bus left on time, the conductor was very kind and helpful. Comfortable seats with own monitor and u can choose ur own movies or listen to music. No need for powerbank coz it has its own usb charger on the seats. I slept the whole trip and woke up at the terminal already. Recommended to travelleds going north.
bus Express, Aniceto Bus Lines
Faster than i expected :)
Great job Aniceto! :)
bus VIP 27, Farinas Trans
The bus was on time and was express. Great driver and conductor and they're smart enough to check the fastest route. I wish the seats should be updated/refurbished soon due to broken seat adjustment handles and seat pockets, and outdated look of the seats. Overall, it was a reasonable ride.
bus Express, Farinas Trans
Very Good Service!
bus Express, Aniceto Bus Lines
Inform passengers if your is postponed or delayed.thanks
bus Express, Farinas Trans
Overall it's good but please change your online booking schedule to 6:00pm since there is no 4:30pm.
bus Express, Farinas Trans
Trip did not leave on time
bus Express, Farinas Trans
Thank you for assisting us. God bless.
bus Express, Aniceto Bus Lines
The bus is nice! New and clean but i don't like the driving. That's why I gave only 3 star. The driver can't control the brakes slowly, its making a sudden stop and it made me nauseous.
bus VIP 27, Farinas Trans
Nice ride and timely arrival on destination.
bus VIP 27, Farinas Trans
It’s was comfortable & fast but I didn’t like how they handled my luggage. When it was my time to take off from the bus the conductor said that he accidentally left my luggage in Caltex Bantay! Take note, I am pregnant and I felt so stressed and worried that someone might take it. Luckily another bus from Fariñas stopped on the same spot. I got my luggage back.
bus Express, Farinas Trans
Comfortable enough bus which is important, as it is a 10 hour ride. Lots of stops for toilet and food which also adds to the comfort. Love the people who come on board selling fruit, peanuts etc. Very fresh hot peanuts. Service from staff was excellent and they even dropped me outside my hotel.