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Angelina DThe bus has no wiper thats why our travel is 12hrs from manila to daet..its rainy and the bus run slowly because of defective wiper. Next time see to it that the bus is in good condition before using it for long travel.
Bus Regular AC, DLTBCo (DLTBCo), Jan 6, 2023
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Aurelian SThectrip was longer than expected,
Bus Regular AC, DLTBCo (DLTBCo), Nov 30, 2022
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Ma TTravel time took longer than it should be. Normally it's just 8hrs, ours went 12hrs from pitx to labo
Too many vendors are coming up and they are too loud and noisy doesn't care if the passengers are sleeping
Bus Regular AC, DLTBCo (DLTBCo), Nov 10, 2022
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Lorinda FComments: (1) We boarded the wrong bus because the bus didn't put a sign (2) The location of the DLTBCo booth to get QR code is at the oppositte side of where the bus is (my mom is a PWD).
Bus Regular AC, DLTBCo (DLTBCo), Aug 23, 2022
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Karin Rwe booked online but rebooking of travel needs to go to dltb office, i hope you can accomodate thru online.
Bus Regular AC, DLTBCo (DLTBCo), Aug 2, 2022
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Jay EFirst time to go to PITX and it was around 6:30pm. There’s a lot of people and staff there assisted me on where to go first and directed me to the ticketing booth of the bus company. Ticketing staff assisted me right away since there’s not a long queue. After I got my boarding pass, I ate my dinner since you have many choices on where to eat. The bus is on time and we departed on time, as well. The actual ticket price is around ₱150 less than the price charged when I booked in 12go but that’s fine since it’s my first time to use the online ticketing service. At least now I know where to go and where to book tickets. Thanks 12go!
Bus Regular AC, DLTBCo (DLTBCo), May 27, 2022
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Markjun NMy 12pm bus had trouble and the only choice I had was to wait for 2pm one.
Bus Regular AC, DLTBCo (DLTBCo), May 2, 2022
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Candy RI went to PITX, to request that the sisters Dealyn and Candy be pick up in SM san pablo since they are already there. The lasy in the counter, just plainly said na it can't be done. I'm almost begging but she just say cant because no one will inform the bus driver and the conductor. For me, maybe during this time, staff can extend more effort to assist passengers. The lady in the counter while assisting me is also doing business in fb messenger, so i nees to wait so that she can fully assist me. Am i not worth to be accomodated with full attention. It appears to me that she is more concern that i need to pay 200 pesos for the changing of time of bus ride. Im sorry but im not please with the lady who accomodated me in PITX.
Bus Regular AC, DLTBCo (DLTBCo), Apr 18, 2022
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Concepcion Nhassle mag book walang matawagan na customer service in times of urgent needs na help.
Bus Regular AC, DLTBCo (DLTBCo), Apr 14, 2022
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Jean Lthere is still a ticket that you have to queue in a long line
Bus Regular AC, DLTBCo (DLTBCo), Apr 10, 2022