Passenger reviews out of total 72 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
bus Express, Sri Maju Group
The bus got us there 90 minutes later than stated on the website
train #9102 ETS Platinum, KTM
Clean and on time. Train was a bit cold so dress for it or bring a blanket. It would be nice if you could choose seats in the direction you're going.
Only downside was that we we're traveling with 2 kids and none of our seats were together but other passengers we're willing to change seats so we could stay close to our kids.
bus Express, Sri Maju Group
Out trip arrived at Penang 40 minutes later than scheduled.
bus Express, Unititi Express
Good driver nice ride
bus Express, Sri Maju Group
Seats not comfortable. No help loading luggage
train #9102 ETS Platinum, KTM
Train on time. Very confortable.
train #9102 ETS Platinum, KTM
Punctual and clean. I would only repeat what others have said about rear facing seats and restricted views from window seats. It’s a disappointment when you look forward to seeing a new country from the train and only see a tiny part.
bus Express, Sri Maju Group
Overall perfect just we arrived 20 min later that the expected hour which is not too bad.
The bus was clean and the driver very professionnel
bus Express, Sri Maju Group
Very comfortable and easy ride for the two and a half hour trip.
bus Express, Sri Maju Group
Good drive.
train #9322 ETS Gold, KTM
The train arrived on time. The cleanliness is not the best as there are coffee stains on the table, but good enough and comfortable.
bus VIP, Transnasional
Comfort...
bus Express, Sri Maju Group
Lots of delay
bus Express, Transnasional
Good service
bus Express, Transnasional
Bus old and very noisy(squeaky) and bouncy, otherwise trip OK