ES
Elena SI found 2 cockroaches in my seat. One was in the armrest, and the other one was in the seat. I was really shocked to find cockroaches in your bus. And I asked for a refund, due to that car didn't have hygienic conditions. I don't recommend anyone to take this bus.
Krung Thep Aphiwat Central Terminal to Chiang Mai, Bus Super VIP Bus, Sritawong Tour (Sritawong Tour), Sep 15, 2026
SM
Sabrino MOverall, the trip was good, but the experience was terrible. In the morning, I wanted to help the attendant of train car 2—where we were staying—by folding the bedsheets. Well, I should have never done that. Because it wasn't done his way, he humiliated me (and a neighbor who had also already folded her sheets) on the train by shouting at us for minutes. He even threatened us with the police and a fine. It was a very unpleasant and distressing experience. That man should not be working this job.
Krung Thep Aphiwat Central Terminal to Chiang Mai, Train #9 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Sep 14, 2026
G
Guillermo Everything was perfect
Krung Thep Aphiwat Central Terminal to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Sep 12, 2026
JM
Jose MVery easy process and the tickets were delivered directly to my hotel room
Krung Thep Aphiwat Central Terminal to Chiang Mai, Train #9 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Sep 11, 2026
TO
Tali OMy user experience with the app was good.
It took me a while to learn it, it's a new way of dealing with public transportation.
The experience at the airport was very difficult and challenging in terms of the internet there.
I probably fell into a bad connection that caused my phone to close and disconnect, and it also took me a long time to connect with my computer.
So for the first two hours I had to literally fumble in the dark about the location of the flight desk.
Once the location was found, everything went quickly and with impressive efficiency.
And so was from the moment I arrived in Chiang Mai; Because the phone didn't work, I ordered a taxi from the airport at a taxi stand, which cost me more than usual, but I met a good man there who offered to help, and a nice taxi driver who brought me to the hotel.
Here in Chiang Mai, I haven't used the Grab app yet, but my experience shows that it's good, so as soon as I need it, I'll use it again.
Krung Thep Aphiwat Central Terminal to Chiang Mai, flight Economy, Thai Vietjet (ไทยเวียดเจ็ทแอร์), Sep 10, 2026
JE
Julia EThe train ride was a nice experience. Staff was very friendly, the Beds comfortable, but thy did not turn off the lights and in the upper bed the lights shined very bright all night long.
The ticket pick up before the train ride was also tricky and not good communicated. You do not get your ticket at the train station you leave for Chiang Mai but in a MRT station 2km away. It was quite messy till we had our ticket and got back to the train station. The staff from 12 Go Asia was not helpful.
Krung Thep Aphiwat Central Terminal to Chiang Mai, Train #9 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Sep 8, 2026
PN
Phone NBad smell accommodation. Restaurant is dirty.
Krung Thep Aphiwat Central Terminal to Chiang Mai, Train #13 2nd Class Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), Sep 7, 2026
E
Emiliana Excellent Service, it was so comfy, i slept like a baby. We got some Food and Drinks and a blanket
Krung Thep Aphiwat Central Terminal to Chiang Mai, Bus First Class, Nakhonchai Air (นครชัยแอร์), Sep 6, 2026
RG
Ralf G45 min delay, very old Bus, no WiFi
Krung Thep Aphiwat Central Terminal to Chiang Mai, Bus Express, Sritawong Tour (Sritawong Tour), Sep 5, 2026
CK
Cho KAwesome views and sightseeing from the train. Air-conditioning was perfect and seat was comfortable. Thai travellers are polite, nice and helpful.
Krung Thep Aphiwat Central Terminal to Chiang Mai, Train #7 2nd Class AC seats only, Thai Railway (การรถไฟแห่งประเทศไทย), Sep 4, 2026