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Recommended
Passenger reviews out of total 1,553 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
bus Express, Sasanan Transportation
We took this bus as we were too late scheduling a train from Bangkok to Chiang Mai. The bus was pretty convenient, able to lay back to get some sleep. AC was minimal, but since it's night and you are going to Chiang Mai (in January at least!) it's totally fine. Definitely a good solution to go to Chiang Mai :)
bus VIP, Sasanan Transportation
Everything worked perfect only we didn’t sleep very well....
bus Express, Sasanan Transportation
We reserved for 6pm bus, at 5:30 pm they told us at the station it's cancelled and next is at 7:45 pm. They were kind to offer we can leave the bags there in the office. When we arrived at 7:15 pm to get on the bus, a rude, probably drunk man was hurrying us when we were dealing with our luggage.. We left 7:30 pm, they told us we will arrive to Chiang Mai at 12 pm, 6 hours later than the original plan.. They gave us few small snacks and water. The bus stopped in the middle of nowhere in a busy food-toilet station, people got out, we did not get any info. I asked how long do we stay here, they said 2 minutes, we rushed to toilet, when we got back, the bus was nowhere and there were dozens of other buses. A food seller guy told us, the bus driver have shower, they will come back.. We arrived at 8am to Chiang Mai. Maybe we had bad luck, but I won't recommend this company. We were happy with the minivan companies all over Thailand.
bus Express, Sasanan Transportation
Overall for the money it was a good trip. Stopping at the food court was confusing, no one spoke English to tell us to use out bus ticket to get the voucher. If you could record in English that would he helpful.
bus VIP, Sasanan Transportation
The bus was really comfortable, a lot of space but that’s it. The wifi did not work the whole way, only in Chiang Mai (our final station), my backpack was very wet when I got it from the bagage storage (water from the air-co i suppose, but I am not sure), the staff threw our luggage on the dirty parking ground when unpacking. So ad it up - a wet backpack and dirt. I have a really dirty backpack now.
bus Express, Sasanan Transportation
The journey was good, the check-in fast and we were faster than estimated. The announcements were all in thai, so i didn't understand anything but that was not a big problem.
In the beginning we got a small bottle of water and two sweet snacks, later on (around 11pm) we stopped at a restaurant where we could exchange a food voucher for either a cold drink or one of the dishes offered at the counter. There were quite a few dishes to choose from although the portions were not really big (as it was a night bus you probably don't need much anyways). The wifi worked well.
It was possible to recline the seats, it was far from lying horizontal though. However it was ok for one night.
bus Express, Sasanan Transportation
Had to take the VIP bus, as the express bus was fully booked. Comfortable reclining seats. Blankets were provided to keep you warm from the air-con :-) Stopped twice on the way for food and toilet needs. The onboard toilet was clean too. Friendly and helpful staff on board.
bus Express, Sasanan Transportation
Departure on time, no trouble at all. 12go Asia first experience was a success. Arrival straight on time too. Good drivers, we even slept haha!
bus Express, Sasanan Transportation
We booked the vip bus but it was full so we had to take the express bus {for a lower price). Contrary to our expectations it was actually quite OK. Enough leg space, a plateau underneath your legs. We used the blanket as a pillow and slept for about 6-7 hours total.
bus VIP, Sasanan Transportation
Everything was perfect. The bus went smooth and quick. Seats are very comfortable, ideal for long overnight journey.
bus VIP, Sasanan Transportation
In 10 hourss in chiang mai.
bus VIP, Sasanan Transportation
Great journey I was injured and they were very helpful helping me off the bus for the meal I would have given five star but the WiFi was temperamental. I could only use it for about 2 hours of the journey really comfortable seats that recline almost to bed even got some sleep. Very little English but they did try great service.
bus Express, Sasanan Transportation
Punctual, friendly staff and good service.
bus VIP, Sasanan Transportation
Seats were comfortable, people was kind and helpful, the arrival was earlier than planned. I suggest this service to anyone!
bus VIP, Sasanan Transportation
Llegas a Chiang Mai a las 5:30 de la mañana y no a las 7:00. Media hora antes te despiertan encendiendo todas las luces y poniendo la música a tope.
bus Express, Sasanan Transportation
12 heures de trajet avec au moins 10 arrêts
Pas de wifi
1 mini bouteille d’eau et des chips....
bus Express, Sasanan Transportation
Clean and comfortable, the blankets were really nice. I was able to sleep at least 5 hours on the ride up to Chiang Mai. Seats also recline a decent ways back.
bus VIP, Sasanan Transportation
We travelled from Kanchanaburi to Chiang Mai and it was a very good service. We were given water and snacks upon entering the bus and stopped after four hours where we could have had food which was included in the ticket price.
Make sure you have a jumper as the air conditioning is set very high and although they provide blankets it was chilly.
The seats recline right and there is a foot rest that comes up so it was very comfortable.
We were supposed to arrive at 7 am but got there at 5.30 am so if you’ve booked accommodation get an early check in.
bus Express, Sasanan Transportation
Bossy hostess, WiFi did only work the last hour of the 12 hour ride. Stinking and disguisting toilet, definitely not cleaned.
bus Express, Sasanan Transportation
On 12go advertised as a mini van, once arrived (again) a - public - buss with many stops. Employees do not speak a single word English. We did arrive on time and the bus was more luxious then others.
bus VIP, Sasanan Transportation
Good arranged, we got two drinks and some snacks. Halfway they stopped and with the bus ticket you could get some food or drink. The bus hostes only spook Thai
bus Express, Sasanan Transportation
The bus was really convenient as it was overnight which saved one day of paying for a hostel. I'd recommend being careful with your personal belongings as you're squeezed in quite closely with a stranger. I felt like I couldn't sleep properly because I was worried about my bag being taken. Otherwise it's an enjoyable experience - there's aircon and free food and water.
bus Express, Sasanan Transportation
Great trip
bus VIP, Sasanan Transportation
The bus was clean, much space between the chairs. You could lay down easily. You got 2 drinks and 2 snacks. The trip was nice, although the temperature in the bus was cold (airco)May be a litle bit warmer. Tip: take a vest or sweater with you.
bus VIP, Sasanan Transportation
Amazing
bus Express, Sasanan Transportation
Good points
Water and snacks provided
Nice blanket
Easy to get tickets and board bus
Cons
Broken chair unable to recline
Toilet stunk had to keep my nose covered, stale pee.
bus VIP, Sasanan Transportation
Fantastisch. Prima verzorgd. Net toilet. Stoelen als een vorst!
bus VIP, Sasanan Transportation
Great service, lots of space in bus. Left 19:00 and arrived 05:45
bus VIP, Sasanan Transportation
Nice confortable chairs so you can sleep well! Bus was clean and you get 2 drinks and a snack.. We arrived at 6 in the morning
bus VIP, Sasanan Transportation
Left on time and arrived early.
Comfy seats.
bus Express, Sasanan Transportation
Very efficient service, from putting our luggage on board, seating us onto a very clean bus. Reclining seats/blankets, water and goody bag and at the comfort stop, free meal or drink included in the ticket price. Excellent road, driver and arrived 1/2 hour early. Great value for money and doing it by the day was good scenery. Thank you.