Bus Express, Kumho Samco, Feb 12, 2020
Bus Express, Kumho Samco, Jan 14, 2020
Charging 5 USD for the visa (on top of the visa fee) is fine by me, let's call it a service fee. But why the hell do I need to pay another dollar for having an e-visa for Vietnam when I am leaving Vietnam, this I won't understand. You need a bribe- fine, but please let me know beforehand, because I had no dollars left and was thus threatened by the fat cat Vietnamese immigration officer as well as the bus staff who was fully cooperating with him. It's not about the amount, it's about the employees being dicks.
Bus Express, Kumho Samco, Dec 11, 2019
Driver didn't know explain where we should transfer to another bus in Phenomenon, it was 10pm e another would leave at 11pm, many tuk tuk driver's were offering a lift, but they didn't know where take de 2nd bus, after all we found out that the company would sent a tuk tuk to pickup us. In Saigon I saw other companies offer the same trip for the same price in direct bus, so if I come back I will not travel anymore with Kumbho.
Bus Express, The SinhTourist, Dec 4, 2019
The entire trip was very comfortable and the staff are accomodating and helpful to our needs. Though we arrived late to our destination due to long immigration line but atleast we arrived safe. Thank you so much!
Bus Express, Kumho Samco, Nov 22, 2019
I am fully aware that we will be transferred to a different bus upon reaching Phnom Penh. For me it was a seamless travel experience
Bus Express, The SinhTourist, Nov 12, 2019
Bus is on time. Seats are comfortable and AC is working well. Works well on this very long trip.
Bus Express, Kumho Samco, Oct 22, 2019
The conductor of the bus is nice and looked after us during the trip.
Bus Express, Kumho Samco, Oct 16, 2019
The bus trip was alright and at the border crossing was good because the staff was their to assist us. Arriving at Phnom Penh, we had to wait for a van that would take us to Siem Reap. So, he drive around town picking up passengers. But, i think it was alright. The van was spacious enough and were'nt jammed pack. Important thing is that we arrived at our destination safely.
Bus Express, Kumho Samco, Oct 5, 2019
Buses very confortables and always at time, even the person who picked up us at the transfer. But no wifi at the bus, no information about nothing from the personal buses.
flight Economy, Cambodia Angkor Air, Sep 30, 2019
No thrills easy flight to Siem reap airport from Saigon. Arrived early!!
Bus Express, Kumho Samco, Sep 25, 2019
The trip was as expected, long but seats were somewhat comfortable. My only concern is that the driver and conductor of the buses do not communicate with foreign passengers/tourists. They do not even guide them of what to do or where to go next i.e. immigration, eat, etc. If the staff in the bus cannot speak in English, the best effort I may suggest is for them to at least have placards/sign boards to show tourists which may say IMMIGRATION or BORDER and REST STOP. I hope you consider this. Thanks!
Bus Express, Kumho Samco, Sep 16, 2019
Everything was perfect! A big atention, a great comfortable and calm journey. On time with kindness of the staff. The border without any problem (with our evisa to Cambodia). Sufficient stops during the travel! We recomand!
Bus Express, The SinhTourist, Sep 16, 2019
The Conductor of the bus was approachable and communicates well. The sad thing was, we did not arrive on time going to siem reap. We were late more than 2 hours from the expected arrival time. The bus was too slow.
Bus Express, Kumho Samco, Sep 7, 2019
I expect that we will ride bus up to Siem Reap.
Bus Express, The SinhTourist, Sep 1, 2019
Unfortunately my wife got travel sickness, so we flew.
Bus Express, The SinhTourist, Aug 18, 2019
The transferred me into another bus and told me about that change just 5 minutes before I had to do it.
The bus supposed to arrive at 7.30Pm at siem reap and arrived at 9pm.
The last driver stopped to buy some food with another passenger in our way.
That it was Unbelievable!
Bus Express, Kumho Samco, Aug 13, 2019
The first half of our trip, travelling from Ho Chi Minh to Phnom Penh, was fine. We had good seats, enough space for our legs and the bagage and a friendly man who helped us with the visa.
However, when we arrived in Phnom Penh it was not sure which bus we had to take and after asking the men from the travel agency, they put us on a tuktuk to the other side of the city. They said our bus would leave there, but it turned out it wasn’t a comfortable bus like we had the first part. We we’re put in a “VIP bus”, but I’m not quite sure why they call it this: it was a 12 person mini bus instead of a VIP coach. The seats were small and the bus was overcrowded. The travel agency that put us on this bus was not very helpful. When we asked if we could use Wifi or a telephone to let our hostel in Siem Reap know that we would come with this agency (so that they could pick us up at the “bus station”), they told us that this wasn’t possible and that there would be someone at the agency where we would arrive in Siem Reap to help us call the hostel. This wasn’t the case when we arrived in Siem Reap and we had to pay for a a tuktuk instead of being able to use the free pickup service from the hostel.
We give our trip 3 stars, because the first half of it, there was nothing to complain about. Nevertheless the second half of the trip wasn’t that good: when promised a VIP coach one shouldn’t get a minivan.
Bus Express, Kumho Samco, Aug 13, 2019
the bus are all on time.. we liked the Kumho Samco Bus.. its so comfy.. only downside is most of their staffs cannot speak english so we are having a hard time talking/asking them about the booking.. but overall, it's good =D you just need to be persistent in asking the details of the booking to avoid conflict or issues while the travel
i'm also thankful for the reviews here.. it did help me in this trip =)