Ho Chi Minh to Da Lat Hanh Cafe by bus, flight, taxi

Could not be anymore disappointed. I have travelled through Thailand and Cambodia with my partner for the past 20 days, predominantly by bus, without any issues. This trip was unlike any of our previous bus trips. Our pick up location and time was changed via email. The email we received also had a logo for TiiM Travel at the top, I am still unsure how that correlates with Thinh Phat Limousine. The time was changed to 9pm, meaning we would arrive in Da Lat at 4am when everything is closed. We arrived at the new location at roughly 8:15, as we were instructed to be 30 minutes early. Our departure point was on the outskirts of Ho Chi Minh City, it cost around 90,000 VND to get there by Grab. We arrived to a dark street, with no idea where we were. After asking for directions, we found a closed building that seemed to contain offices for various companies, none of which were Thinh Phat Limosouine. Everywhere was closed except for one shop that was selling tea and drinks. We stood out the front of this office until 8:45pm. No other travellers arrived. We were ready to leave and find another bus when a man came up to us. He said "Da Lat", we said yes and showed him our tickets. He gave us a thumbs up and said "Soon". I tried to ask him questions in English and Vietnamese using Google Translate. He ignored all of our questions or answered with a yes. Even to questions that were not yes or no questions. We knew then that something was definitely wrong. The man was not wearing a company shirt, there was nothing to indicate that he worked for Thinh Phat Limousine. We tried calling their office with no luck. At 9pm, we tried to ask where the bus was and all he said was "soon". Our departure time was 9pm and we were still the only travellers to have arrived. We waited a little longer but with no information about this man or the bus, we eventually left out of fear. At 9:15 we got a Grab, as we left the man started yelling at us in Vietnamese. We went to a different bus company and bought a ticket with them. We have photos of the man and will be contacting 12Go Asia with these details of our experience. We are just thankful we left when we did.

comfortable and quick would recommend to be early to get a good seat

No english speaking No good toilets on the stops Good chairs

HCMC - Da Lat (VIP Sleeper) Worth every penny. Staff at the bus station spoke English. Important to identify yourself as a tourist, they will pay more attention to you and bring you around to board you bus. I had a small bus brought us to the main bus that was parked outside Nikko Saigon. Got on and the space was nice. Privacy was the best thing. Being enclosed, you also don't have to witness what's happening on the road. The attendant might come along to collect money because some locals pay on the bus, just show him your ticket and you should be good. There was 2 rest stop, I only went down once and I actually ran because I didn't know how long the break was (turns out it was pretty long). There was no other foreigners on the bus except me so I had to be mindful with all the Vietnamese spoken. But it was fine. There is a free transfer in Da Lat. They will fetch you directly to your accommodation for free. Just show your address when you arrive at their carpark and they will tell you the bus number.

We arrived almost 3 hours earlier than was written. And for us, it was problem. Because what do you want to do in Da Lat at 4:30 AM instead of 7:30 AM. On the other side, the way was good and comfortable.

Everything was fine, the bus was on time, and very comfortable as expected. The driver was really safe.

Staff was extremely friendly, absolutely lovely! BUT the bus mostly looks luxurious, seats aren’t actually that comfortable for sleeping, the pillow is too big and can’t be removed. The Wi-Fi did not work well at all and all of the on bus entertainment on the screens was lame, 1 movie, 2 songs, just a few games

The driver was awesome. Good english and drives really well.. The bus was definitely worth it.

Comfy chairs and was on time to pick us up, but that’s the only good I can say. The bus driver spoke loudly on phone calls the entire trip. And then we arrived in Da Lat two hours early, which wouldn’t be terrible normally but our accommodations host was expecting us around 6am, so getting in at 4am was awkward and inconvenient for them.

Bus driver like a crazy man, swerving in and out of traffic, constantly honking horn. Felt in constant danger. At least we arrived...

The service of the website and instructions where to go were very good. The trip it self was oke but i hope you can sleep with nonstop honking. That was to bad. We arrived two and a half hours to early. Overal is was oke.

We booked online, got ticket from bus station quite easily but the staion of Futa bus quite far from the entrance have to ask and people dont speak english

Reasonably comfortable bus and cool little pod you get but driver was crazy so was hard to get sleep.

Comfortable trip but we arrived over three and a half hours early so we had to find accommodation in the middle of the night.

Always bring a neck pillow and and sleeping mask for sleeper buses. The lighting changes a lot suddenly. I was asleep for almost my entire ride, but the bus was reasonably comfortable compared to other I’ve ridden. If you’re over 6 feet tall you probably won’t be able to stretch out much, but it’s worth it for the price.

Bus station announcements were not in English so we were unsure when our bus would arrive, however a kind gentlemen did help us from the company so can be forgiven, being 6"3 the bus was a bit cramped but still comfortable enough (vip bus) , driving was a little chaotic but it's Vietnam so to be expected, overall could be better could be worse - we had very low expectations based on reviews so happy enough

Not able to cancel and return money. The driver drive in sleepy mode and this will caused danger to all of us.

The staff were easy to help , the trip was almost on time , no obvious problems

everything was smooth and fine

Accommodating and patient to their clients