DD
Danny DWe had a great trip! Picked up in front of our hotel in Hanoi, dropped off in front of our hotel in Ha Giang. Excellent service, friendly staff, clear and helpful 1-on-1 communication after placing our reservation. Recommended, I'd book again!
Hanoi to Ha Giang, Van VIP Limousine 10, Phan Travel (Phan Travel), Jun 5, 2026
AD
Amy DBus pick up location changed.
Bus late.
Difficult to contact 12Go or bus company to find out bus ETA.
Got taxied from pick up location to a station and had to wait there.
Finally departed 4 hours later than scheduled.
Hanoi to Ha Giang, Bus Cabin 22, Ngoc Son Limousine, Jun 2, 2026
JA
Jeanne ASo nice company very helpful and kind I will definitely travel with them again
Hanoi to Ha Giang, Van Tourist, Dong Bac Travel, May 28, 2026
GK
Georges KThe bus company asked us to be 1h30 in advance (3:30pm instead of 5pm) to the meeting point 4 hours in advance. No USB C in the bus (only USB A), no information about the timing of the breaks. The best part is when we indicated the address of our homestay, the bus dropped us 2km away from it. Also, the driving was agressive but they all are. Average rating because the bus was on time.
Hanoi to Ha Giang, Bus Lower Cabin, Dang Quang Limousine, May 25, 2026
SJ
Sarah JComfy coach and was doing great till we got a flat tyre… aside from this and the miserable, rude bus driver afterwards all was good.
Hanoi to Ha Giang, Bus Single Royal Cabin, Bang Phan, May 21, 2026
KB
Kevin BThe vehicle was great in terms of comfort and we were picked up on time. The office had attempted to contact us earlier in the day to offer us the chance to wait in their office as it was raining heavily, but we missed those messages. In terms of handling the booking, the service couldn't be better. However, this particular driver was reckless and inconsiderate of his passengers. We are quite used to an aggressive style of driving from many trips, but this was ridiculous. He drove too fast, even when roads were very rough. I was bounced out of my seat on several occasions. He frequently drove too close to other vehicles, he braked very late and very heavily, he was on his horn permanently hounding other vehicles. He overtook when unsafe to do so.
Hanoi to Ha Giang, Van VIP Limousine 10, Phan Travel (Phan Travel), May 19, 2026
BE
Bilal ESpecial thanks to Thảo for the great service and communication, also had a few stops announced at the beginning. Best experience with transport I had so far in Vietnam!
Hanoi to Ha Giang, Van VIP Limousine 10, Phan Travel (Phan Travel), May 3, 2026
LG
Laura Gvery good
Hanoi to Ha Giang, Van VIP Limousine 10, Phan Travel (Phan Travel), May 2, 2026
S
Sebastien First trip in limousine bus .3626036412782E+24;
Hanoi to Ha Giang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 1, 2026
RL
Ryan LHad a great experience as the staff were all very kind, ride was on time, driver was safe. Communication on WhatsApp was very responsive and helpful, Thảo was absolutely amazing would highly recommend booking this ride both ways to and from Ha Giang!
Hanoi to Ha Giang, Van VIP Limousine 10, Phan Travel (Phan Travel), Apr 29, 2026