LR
Linda RBus Express, Cat Ba Express (Cát Bà Express), Feb 27, 2020
Wonderful trip!
PK
Piotr KBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 24, 2020
Everything was perfect, on time, the staff is really polite and helpful!
HM
Hima MBus Express, Cat Ba Express (Cát Bà Express), Feb 15, 2020
It has been the best bus travel I have had in Vietnam so far.
The crew is very warm and welcoming. They understand what customer service is all about and make you feel comfortable.
Cheers to them!
LL
Luc LBus Express, Cat Ba Express (Cát Bà Express), Feb 14, 2020
Very professional and friendly
GN
Gaea NBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 8, 2020
Worth the money. Felt safe and the trip went by quickly
PB
Paul BBus Express, Cat Ba Express (Cát Bà Express), Feb 5, 2020
Bus left on time. Super comfortable and our guide, Justine, keep us informed with exactly what was happening and when. Will be using their service again.
SJ
Samuel JBus Express, Cat Ba Express (Cát Bà Express), Feb 5, 2020
Bus was perfectly on time, they go around each hotel to pick up the passengers, drive was nice and smooth, they explain you everything about the destination, give you water and snack and stop half way for toilet, also drop everyone off to each hotel. Brilliant
BR
Bernhard RBus Express, Hoang Long (Hoàng Long), Feb 5, 2020
Perfekt every time again Thank you.
EJ
Emily JBus Regular 46, Cat Ba Discovery (Cat Ba Discovery Co Ltd), Jan 24, 2020
It was a very comfy, clean and enjoyable trip. Everyone was really friendly and super helpful. Cat Ba Discovery is the best - don’t hesitate to book your ticket ☀️ All round great experience. Thank you Cat Ba Discovery team!????
JA
Jillian ABus Express, Cat Ba Express (Cát Bà Express), Jan 23, 2020
Wonderful experience! Our guide Son (Sean) funny and personable he also gave us helpful information.
VK
Vera KBus Express, Cat Ba Express (Cát Bà Express), Jan 21, 2020
Well organized, smooth and comfortable bus ride to Cat Ba. Our bus
guide Tommy was great, a nice and funny guy.
VE
Vitaly EBus Express, Cat Ba Express (Cát Bà Express), Jan 20, 2020
Great trip, very friendly and helpful guide. Forgot my luggage at theirs office, got it delivered with the next bus at the evening. Highly recommended.
DH
David HBus Express, Cat Ba Express (Cát Bà Express), Jan 18, 2020
Great - friendly and really helpful staff (particularly Shan) who picked us up from our hotel in Hanoi and dropped us at the door of our hotel in Cat Ba and explained different things we might want to do on the island etc., but without trying to sell us anything. Complimentary snacks and water and a nice comfortable clean bus, both the boat, the pick up and the bus were on time, and it was a very pleasant trip. Thank you.
MP
Michael PBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Jan 9, 2020
Easy, fast and friendly
DC
Danijela CBus Express, Cat Ba Express (Cát Bà Express), Dec 27, 2019
Smooth and easy trip, good organisation, impecable. Warmly reccomended
ML
Maurice LBus Standard AC, Hoang Long (Hoàng Long), Dec 14, 2019
You need to know the way around to figure out the chaotic process at the bus station
AP
Alisa PBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Dec 5, 2019
Good service
MF
Miriam FBus Express, Cat Ba Express (Cát Bà Express), Dec 2, 2019
Excellent and on time service from hotel pick up to transfers & arrival. Cheerful guides - Tony (Phuc), Justine, &Charlie.
SM
Salzer MBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Nov 29, 2019
A bit late, but very nice guide and driver.
TR
Theo RBus Express, Cat Ba Express (Cát Bà Express), Nov 28, 2019
Very nice guides !
SF
Sonja FBus Express, Cat Ba Express (Cát Bà Express), Nov 26, 2019
Was very pleased! I can fully recommend!
BS
Benny SBus Regular 46, Cat Ba Discovery (Cat Ba Discovery Co Ltd), Nov 21, 2019
Very comfortable bus and friendly staff
LH
Lindsay HBus Express, Cat Ba Express (Cát Bà Express), Nov 20, 2019
We arrived at the pickup spot a few minutes late and they were able to get us to a different spot in time for the bus! Ride was comfortable and on time.
OS
Oliver SBus Express, Cat Ba Express (Cát Bà Express), Nov 16, 2019
best bustour ever! david is the best! : )
CH
Culann HBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Nov 16, 2019
The legs room on the bus was a little tight. Service was excellent tho.
AA
Alison ABus Express, Cat Ba Express (Cát Bà Express), Nov 12, 2019
We had a brilliant journey with the guys at CatBa Express. They were all very friendly and gave loads of recommendations of what to do on Cat Ba island. Thoroughly recommend :)
IG
Isabel GBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Nov 8, 2019
Great staff and service dropping off at our hotel. Keeping times on arrival.
EJ
Emma JBus Regular 46, Cat Ba Discovery (Cat Ba Discovery Co Ltd), Nov 2, 2019
Arrival time advertised was about an hour quicker than the actual arrival time (not due to any traffic). Would rather have had a realistic arrival time given when I booked.
TV
Tomaz VBus Standard AC, Hoang Long (Hoàng Long), Oct 31, 2019
Big fancy bus. Friendly staff (though they do not speak english). I was allowed to board a bus that departed 1 hour earlier then my ticket. Very happy with the provider.
CP
Coline PBus Regular 46, Cat Ba Discovery (Cat Ba Discovery Co Ltd), Oct 25, 2019
We took the bus to go to Hanoi it was super confort the best from far since we are traveling !
And then we went on with the La Mignonne cruise thanks to Charlie and we had the best time in Ha Long Bay everything perfect from room, meals to activity and staff ! Thanks to all !!!!
MW
Marcin WBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Oct 20, 2019
Everything Ok
LR
Luca RBus Express, Cat Ba Express (Cát Bà Express), Oct 13, 2019
Best Company in Hanoi
MW
Mario WBus Express, Cat Ba Express (Cát Bà Express), Oct 12, 2019
Absolutely on time, very friendly staff. Absolutely recommended from my side
ML
Merrian Ltrain #HP1 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), Oct 7, 2019
Super-simple method of low-cost travel. We took the 6am train from Hanoi to Haiphong and we’re impressed with the ease and speed of the process. No issues at all. If you don’t need luxury for a quick ride, I highly recommend this leg of the journey.
*Pay attention to where you are on your map. No one spoke English (tried to order Coke = big fail) and we didn’t understand the train conductor (at all) when he would shout out the stop name. We expected Haiphong to be an actual station (like Hanoi), and we almost missed getting off. We took cab to Ha Long from Haiphong, BUT shuttles were waiting outside, all of whom asked if we wanted to hop on. Wish we hadn’t pre-booked the cab as the shuttle was way cheaper (and we had the slowest cab driver on the planet).
Looking forward to our train back to Hanoi!
TM
Taco MBus Express, Cat Ba Express (Cát Bà Express), Sep 18, 2019
On time, Good bus, well organized, drop off at hotel
VA
Victor ABus Express, Cat Ba Express (Cát Bà Express), Sep 17, 2019
Increíble compañía, amabilidad total desde el primer momento, nos recogieron en la oficina de Hanoi, en todo momento super atentos en el viaje, te acompañan en el speed boat hasta el puerto de Cat Ba, te recogen y te llevan hasta tu hotel. Altamente recomendable si no quieres sorpresas desagradables. Añadir que el autobus espacioso y muy cómodo
GH
Gerrit HBus Express, Cat Ba Express (Cát Bà Express), Sep 16, 2019
Verry good. Nice people
DC
Diane CBus Express, Cat Ba Express (Cát Bà Express), Sep 10, 2019
Highly recommend, staff was great and it was smooth and effortless.
SB
Sophie BBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Sep 4, 2019
Couldn’t fault the service however there is hardly any leg room for someone 5’7”, any taller and it’s an uncomfortable ride. The website claims a 2hr journey, it took us 6hrs to arrive at our destination. This was the main reason for the 3*, otherwise the service was largely spot on.
SD
Stephen DBus Express, Cat Ba Express (Cát Bà Express), Aug 26, 2019
Very comfortable journey with water and snacks provided. The guide, Dai was very friendly and gave good information about the trip and pointed out some interesting things on the way. The coach dropped us off at our hostel on Cat Ba which was very convenient.
SH
Sana HBus Express, Cat Ba Express (Cát Bà Express), Aug 21, 2019
nice guide in the bus !!
AE
Anna EBus VIP 33, Good Morning Cat Ba Bus (Good Morning Cat ba), Aug 21, 2019
Took bus from Hanoi to Cat Ba. Nice service, free wi-fi, water and cookie provided, english speaking guide.
(-) the chair had no handles and in general it was very uncomfortable for me.
(-) it took 4 hours instead 02:05 declared in the tickets that I bought on the website.
AC
Artem CBus Express, Cat Ba Express (Cát Bà Express), Aug 20, 2019
Very nice service, very kind and helpful guides! Complimentary water and crackers. Trip was even shorter than in the timetable.
VT
Verbruggen TBus Express, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 13, 2019
Everything was perfect, except for a 40 minutes delay at departure time.
JM
Justine MBus Express, Cat Ba Express (Cát Bà Express), Aug 10, 2019
The journey to Cat Ba (and back) was just lovely. They leave on time, they provide you with a bottle of water and a snack - “All for you”, That’s what our second guide used to say when he gave us something. So kind. -, they make sure that you have all your luggage with you. We also booked a day trip with them (Lan Ha bay) and I can absolutely recommend it. We had a blast! And...it was just 23 dollar a person (or was it 22, not sure). We also took the bus back to Hanoi, where we could drop our luggage at their office while we wandered around in the city until we had to go to the train station. When we stepped in their office to pick up our luggage, it went like this: “Where do you go now?” - “To the train station.” - “No problem, we will book a grab car for you.” Two minutes later, we were in the car on our way to the train station. So easy, so comfortable, so kind. Thanks again, Cat Ba Express team! :) :)
AD
Andrew DBus Standard AC, Hoang Long (Hoàng Long), Aug 6, 2019
I was charged 220000 dong for the so called hydrofoil. The boat that ferried me was not the hydrofoil and other passengers had cheaper tickets. The ferry didnt leave at 9am as stated. It took about 1.5 hours and should have taken 45 minutes on the hydrofoil.
WJ
Wilhelmus JBus Express, Cat Ba Express (Cát Bà Express), Jul 21, 2019
Goede snelle transfer van Hanoi naar Cat Ba. Jammer dat een Rus de halve bus had gereserveerd voor mensen die bij latere haltes nog moesten instappen, hier had wel iets aan gedaan mogen worden.
ES
Eli SBus Express, Cat Ba Express (Cát Bà Express), Jul 18, 2019
Very friendly staff and a fast transfer!
CV
Chloe VBus Express, Cat Ba Express (Cát Bà Express), Jun 22, 2019
Very comfortable, very friendly staff. Good explanation and smooth trip.
PG
Paul GBus Express, Cat Ba Express (Cát Bà Express), Jun 18, 2019
The bus I booked was cancelled because I was the only person. The company were very good in contacting me the day before and offering either a different time (with some compensation for the inconvenience) or to arrange a different company at the same time. Excellent customer service! The only reason I didn’t give five stars is because there was some confusion at the ferry terminal, although the guide did his best to keep us informed about what was happening.