taxi Van 8pax, Stef Lanka Tours (Stef Lanka Tours), Dec 31, 2019
Our driver was a super, nice young man and very safe. However, the van he had to drive is very very old and seat belts could not be found in half of the seats. Every time we leaned on our chairs something would fall off, and it was all very cramped. We recommend getting this driver a better van!
Stef Lanka over promised and under delivered with the service we purchased from them. We booked a taxi from Ella to Mirissa with Stef Lanka for a cost of $113USD and from the pictures and information they sent us they gave us the impression that our car was to be a late model, comfortable car with AC and a driver who helped us with our heavy bags.
Instead, Stef Lanka sub-contracted this 4hr + ride to a 3rd party driver with a non-AC van that was not very spacious. Don't get me wrong, the driver of the non-AC van was nice, and his service was good, but it seemed like he had no idea what we had signed up and paid for with Stef Lanka. He also said that his daily pay rate for our drive was 700 RUPEES, which, if true, means Stef Lanka tours is making a HEAP of money from tourists and paying the people who actually do the work for them very little. Which is sad (but all based off our drivers information, which may need to be taken with a grain of salt).
I would suggest you do your research more thoroughly before booking a taxi with Stef Lanka tours, as I left our ride feeling very sad.
As such, I rate the 3rd party contractor who drove us 4 stars, while I rate Stef Lanka tours 1 star.