Didn't receive any snacks or meals even though it was mentioned when booking and had to collect the ticket from the station even though it said eticket is valid.
Train #11041 First Class Seat, Sri Lanka Railway, Feb 25, 2024
NV
Nada V
It was all Ok
Train #11041 Second Class, Sri Lanka Railway, Jan 21, 2024
S
Saman
Not a comfortable train trip. It’s jumping up and down many times, may be due to poor railway quality.
Train #1031 First Class Seat, Sri Lanka Railway, Oct 24, 2023
DC
Dominika C
IT WAS REALLY UNEXPECTED.
Train #1019 First Class Seat, Sri Lanka Railway, Oct 12, 2023
SS
Simon S
Good online service, showed the booking number at the train station in Colombo and they gave us the ticket.
Train #1023 First Class Seat, Sri Lanka Railway, Oct 11, 2023
SS
Selina S
We bought the ticket from Colombo to Kandy. First we wanted to take the train at 11 am but when I was looking 5 minutes later, the option was gone. So we booked the train at 7 am. So far so good. We got the receipt and I payed via PayPal. The official price was around 3.000 LKR, when I paid with PayPal they booked Singapore Dollars which was way more expensive. In total we payed 15EUR /20 USD… which is not the price that was originally shown.
We received the E-Tickets right away and the rest was totally fine. Next time I would prefer asking the ticket counter instead of booking online as it’s a lot cheaper.
Train #1009 Second Class, Sri Lanka Railway, Apr 18, 2023
DL
Diandra L
The Climate is even on cold days veeeeeery freezing, they should regulate that. And we didn't have seats, where we could both sit in one row.
Train #1019 First Class Seat, Sri Lanka Railway, Jan 17, 2023
LR
Ludith R
Was an amazing train ride and 12go made it super easy to get the tickets and requested front glass seats for best viewing.
Train #1009 Observation class, Sri Lanka Railways, Nov 2, 2022
AN
Ashad N
It was an excellent experience for me to buy online ticket of SL and I could easily get the physical ticket in the station. Thanks to make our journey comfortable... Best of luck.... Buddy..
Train #1019 First Class Seat, Sri Lanka Railway, Sep 30, 2022
I
Igrikk
There is no way to get a refund for an e-ticket if your plans change.
This review was autotranslated
Нет возможности вернуть деньги за электронный билет, если изменились планы.
Train #1015 1st Class Seat, Sri Lanka Railways, Mar 14, 2022