DB
Daniel BZero communication
Our hotel was a bit out the city, we received confirmation from 12Go but no further information. We looked up the provider on Google to find their Whatsapp and messaged over 24 hours before. We received no response despite multiple messages. 2 hours before pick up I decided to call to check the pick up was okay, we were told we had to meet at the meeting point (this information was not provided). After the call they finally opened the numerous messages I'd sent and rang back saying they'd send someone which they did.
In the end it worked out and driver at both ends was very nice and the vehicle was fine. I've unfortunately left 2 stars because of the stress caused by the complete lack of information and on 12Go it says 1h 30m transfer - this was more like 3 hours total.
Vehicle could also do with a clean inside.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Bus Van + Bus + Song Taew, K Buddy (เค บัดดี้), Sep 11, 2026
S
Samuel chaos. You have to get off the bus at one border, pass through, back on another, get off again, pass through the laos border, then back on another bus. felt like being herded sheep. Laos border tried scamming us for "stamping fee" on passports, no support through the border passage etc as we had evisa's so staff focused on those getting visas on arrival. Just told "wait for my friend" at the other side of the border, no way of knowing who this was and he didnt know our names either, very little real organisation and so much potential to have gone wrong. Bus wasn't particularly comfy either. 15 mins late
Chiang Rai Hotel Transfer to Huay Xai Transfer, Van Minivan, Terminal Green Pai (Terminal Green Pai), Jul 11, 2026
BH
Bert HAC in car did not work properly. It was too warm. The rest was fine.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Van Van + Van, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), Apr 9, 2026
AV
Ary VVan was average, and the driver is a danger in the wheels, for those bumpy roads
Chiang Rai Hotel Transfer to Huay Xai Transfer, Bus Van + Bus + Song Taew, K Buddy (เค บัดดี้), Mar 18, 2026
PE
Paul ELate, dirty vehicle poor communication on the operator. The delivery from the Laos border was the most inefficient and time wasting experience of my life. Much better to just get a tuk tuk.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Bus Van + Bus + Song Taew, K Buddy (เค บัดดี้), Feb 25, 2026
MF
Marius FPickup perfectly on time from the hotel and we were on the way to the border relatively quick.
The whole process until drop off at Huay Xai took 2 hrs longer than advertised. (4hrs total door to door)
Chiang Rai Hotel Transfer to Huay Xai Transfer, Bus Van + Bus + Song Taew, K Buddy (เค บัดดี้), Feb 5, 2026
NE
Nalissa EMy pick up was on time as the first passagner, but quite disorganized for others. He didn't have all the correct pick up addresses and it took over an hour to get out of Chiang Rai. He was a good driver, much safer than previous experiences. I've learned that door to door isn't necessarily the best option.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Bus Van + Bus + Song Taew, K Buddy (เค บัดดี้), Jan 25, 2026
LM
Lukas MThe operator arrived on time, however the vehicle was too small for the number of passengers and luggage. We sat crammed in a small car (not a bus or van as advertised) for 1.5 hours, that was freezing cold. During the drive the driver seemed to microsleep at least once, creating an uncomfortable feeling and risky situations. Especially considering the relatively high price, the service we received seemed poor.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Van Van + Bus, Mekong Transfer, Jan 4, 2026
JM
Jenny MWas not what I paid for.
Mislead by advertising.
Chiang Rai Hotel Transfer to Huay Xai Transfer, Van Van + Bus, Mekong Transfer, Dec 7, 2025
HJ
Henrik JThe driver contacted us 2 hours before departure for our pickup location
Chiang Rai Hotel Transfer to Huay Xai Transfer, Van Van + Van, LaoLuang Travel (ບໍລິສັດທ່ອງທ່ຽວລາວຫຼວງ), Nov 15, 2025