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Passenger reviews out of total 1,301 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
train #8 Class II AC, Thai Railways
Train très confortable et bon service
train #8 Class II AC, Thai Railways
Clean and quiet. Ticket pickup was also very easy. Great view from the windows. Was a bit chilly so be sure to travel with long sleeves or cardigan. Otherwise great experience overall!
bus Express, Phet Prasert
It was just a bus trip
bus Express, Phet Prasert
Bus was clean and tidy and the attendant was very helpful and friendly but the bus arrived late to our destination and we could not check in to our hotel.
bus Express, Phet Prasert
Left on time, free water and cookies and blanket if you wanted it. Toilet on board. Stopped off at a roadside restaurant/shop for 20 mins for a rest. reached destination on time.
train #8 Class II AC, Thai Railways
Nice organisation!
bus Express, Phet Prasert
Nice and easy bus ride. Booked it in advance, so I had a nice place. Thanks
bus Express, Phet Prasert
Bus left on time but traveled very slowly, two police check stops enroute. Stopped for food/toilet break at services but supposed to be only 20 minutes but stayed 40 although by this time we were already behind schedule. Finally arrived about 50 minutes late which was annoying as had people waiting for me. Driver could have kept to break time and made up lost time easily within speed limits but didnt seem to think keeping to schedule was important.
train #8 Class II AC, Thai Railways
Fast, Save and Good Service
bus Express, Phet Prasert
While late to arrive, this was otherwise a pretty well-organized ride, with 3 people minding the bus, passengers and luggage.
train #8 Class II AC, Thai Railways
Much better than a bus. Even got a meal.
train #8 Class II AC, Thai Railways
The service was very good. We've got the train tickets we wanted and we could pick them up as described in the email we received easily.
During the trip with the train we also got a meal, which we didn't expected and it was delicious. Just a hint for any person who books a seat with AC: was very cold and felt more like a fridge, so better have a jacket and long trousers at hand!
bus Express, Phet Prasert
very comfortable but there is no water in the toilet sink
train #8 Class II AC, Thai Railways
booking ticket and collecting it went very smooth. The train was on time, but travelling in the ac zone is a bit too cold.
train #8 Class II AC, Thai Railways
The aircondition was so strong
bus Express, Phet Prasert
Very confortable and nice bus. However, there was not enough information about where to pickup the tickets and having to change terminals once you pick up the tickets
bus Express, Phet Prasert
It was very comfortable and I appreciated the water and cookies they served us, and that they gave us blankets. I wish we would have taken a bit of a shorter break at that restaurant place, but I am grateful they provided a break because it was good to get out and stretch. :)
train #8 Class II AC, Thai Railways
Train OK for fare price,but I paid double booking online.
bus Express, Phet Prasert
First bus ride in Thailand. Very much enjoyed the service. Luggage arrived safely despite me having a pretty large suitcase from study abroad.
bus Express, Phet Prasert
Trip was good although the one stop where it was allowed to get off the bus was very disappointing with only a 7-11 as an option for food.
bus Express, Phet Prasert
Excellent comfort standard, congratulation!
train #8 Class II AC, Thai Railways
Great Trip. Included food tasted well.
bus Express, Phet Prasert
It was a plessant and comfortable trip. On time and plenty of room for leggs. Good driving. A verry good alternatieve for travelling through Thailand.
bus Express, Phet Prasert
We had a very pleasant experience. When I couldn't find the ticket counter in Chang Mai I called the help desk in Bangkok. She got me to the right place, talked to the lady at the counter for me and we were going to go. The bus was super comfortable and the journey, like I said, pleasant.
bus Express, Phet Prasert
Comfortable bus, safe driver, friendly crew.
bus Express, Phet Prasert
Bus comfotable. We received snack and water