Chiang Mai to Luang Prabang

Regular updates and reminder. Staff is nice and responsive

The bus is comfy! But the road which is currently under construction makes the trip very unpleasant.

For a 20h bus ride it was as comfortable as it could have been. Made well-timed bathroom stops, we got a welcome gift of water and snacks, beds are relatively comfortable (a little short if you're tall). The co-driver really looked out for us.

Beds were very small. We need to sleep in the beds with 2 people. There were no curtains. The drop off time is really strange (4:30) because you can not check in any where.

Good trip, good service, beds quite small for 2 people but not much you can do about that! Actually a quite enjoyable 20 hour bus ride!!

-do not state which bus terminal. Yes, they’re opposite and I was fortunate in having not much luggage as I went to the wrong one. Others had a lot to carry across the main road! -very hard to find the bus counter as one is inclined to look for Naga Travel when it’s actually something like ‘99’ -Company did not and still have not responded to my email sent 5 days before bus. If they had, I could have gone to the right terminal... -snacks were nice -sleeper bus never chanted at Laos border. Just reclining seats -toilet had no light or flush and smelt the whole bus within an hour of departure -driver was smoking and it filtered to the coach through the endless ‘no smoking’ signs... But, as all the other reviews are the same comments, Naga Travel clearly has no intention of doing anything!