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Passenger reviews out of total 915 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
bus VIP, Sasanan Transportation
the bus trip was great - me and my partner managed to get a sleep - chairs were comfy and we had plenty of space. Blankets were provided and also water, pop, crisps and a muffin. The only reason its not getting top marks is the stewardess was quite rude. We asked her twice for wifi password (advertised free wifi on board) - 1st time she acknowledged us but just went and sat down... 2nd time she wouldn't acknowledge us. We asked a man and he went to ask her... she brought it back stomping up the bus - like we were out of order! Apart from her it was great - fyi: no members of staff speak English.
bus VIP, Sasanan Transportation
Very comfortable. ????????
bus VIP, Sasanan Transportation
Bus was very comfortable. As noted by others, it does get chilly. Also be aware that the seats lay down ... including the one in front of you. Be prepared to have limited, but sufficient, leg space!
bus VIP, Sasanan Transportation
Bus left on time and arrived on time. We left at 1900 and arrived at 0530. It was cold with the air conditioning but they provided blankets. We needed 2 though to keep warm. Would recommend wearing long shirt, pants and shoes. We stopped a couple times briefly. Water/pop and a bag of chips was provided. Bus was clean and seats were comfortable. I found it hard to sleep but my wife got a decent sleep. Bring earplugs and an eye cover
bus Express, Sasanan Transportation
Uncomfortable seats so found it hard to sleep, would have been better to arrive at a later time too. We got free snacks so that was a plus!
bus VIP, Sasanan Transportation
Very pleasant and comfortable trip. Professional service.
bus VIP, Sasanan Transportation
Trip was much easier, cleaner, and higher quality than I expected. Bus was on time and arrive half-an-hour early to our destination. There was one stop in the middle of the night that was not completely necessary, but it was nice to be able to stretch and use the restroom. Wifi was very slow, but worked for part of the trip.
bus VIP, Sasanan Transportation
Decent and clean. Punctual. Took our 6 kids overnight from Chiang Mai to Kanchanaburi. They all slept well. Seats recline, footrests. One complaint is that blankets weren’t warm enough for the air cconditionined bus. Froze my arse off most the night. Otherwise a great option rather than going all the way back to Bangkok to get to Kanchanaburi.
bus VIP, Sasanan Transportation
Great bus, good timing and good service.
Less noise would be great.
There was loud music when we got on the bus and loud music as well at 6h30.
bus VIP, Sasanan Transportation
Good bus, plenty of space. Arriving at 6:30
bus Express, Sasanan Transportation
An extra ten minute break would have been nice to break up the journey but that's just because I'm a smoker! Thanks
bus VIP, Sasanan Transportation
VEry comfortable and clean. They said we would stop for food (included in ticket price) but they didn’t, however, we got snacks, so no big deal, but should be clarified ahead. It was a great experience
bus VIP, Sasanan Transportation
Bus is very good, seats are comfortable, departure are on time. Arriving time were almost 2 hours early. Only serious problem is: staff not understand English and you can not ask them nothing. Meal middle of the night (around 1AM) is unnecessary and not good quality. WIFI is bad and not working mostly time.
bus Express, Sasanan Transportation
Manque de propreter dans les Toilettes
Le personnel était pas sympathique
Il ne parlais que en thai et pas en anglais
bus Express, Sasanan Transportation
Good service. Enough space for your feet. Smelly toilet
bus VIP, Sasanan Transportation
Seats were comfortable they give a bottle of small bottle and a snack, staff was friendly 2 USB plugs per seat. My air con was leaking a bit so 4 stars. Do wear long clothing as it's kind of chilly in the bus. Will definitely use this company again one of the best I've done in Asia
bus VIP, Sasanan Transportation
Good travel, but top cold because Air conditioning. In addotion, one AC was leaking cold water and dripping over a passenger from time to time
bus VIP, Sasanan Transportation
Good bus and confortable, a little freezing with the a/c.
Maybe better if we can open the light
bus VIP, Sasanan Transportation
Comfortable but the bus attendants need to learn English to be able to answer question about the itinerary.