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Passenger reviews out of total 1,736 passengers who traveled with us on this route.
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.
ferry Business Class, Oceanjet
Excellent trip, on time, helpfull personel. The head massage in the waiting lounge was another positive experience.
ferry Tourist Class, Oceanjet
The journey was smooth and we arrived on time. The whole luggage system is poor and its wrong I'm. Not allowed to keep my bag with me. Then I have to pay you to store it when I'm Not given a choice. The bags should be taken off the trolley and handed straight out rather then all being placed on the floor which wastes time. Also the service was very poor they walked passed without offering anything or even looking when I wa swaiti g to be served also there were no workers after the service to buy any porducts
ferry Tourist Class, Oceanjet
Good passenger assistance
ferry Business Class, Oceanjet
Good transportation fine and large chairs and on time
ferry Tourist Class, Oceanjet
Checked in luggage took a long time to claim.
ferry Tourist Class, Oceanjet
Everything on Time. Perfect!
ferry Tourist Class, Oceanjet
very Good
ferry Business Class, Oceanjet
It’s worth paying additional for business class :)
ferry Business Class, Oceanjet
The seats were very comfortable, and the ride was very smooth. However, it didn’t board people until almost 1:30 and therefore the journey was more delayed than we anticipated.
ferry Business Class, Oceanjet
The trip was very good. We had a business class. The only minus is AC - its freezing!
ferry Business Class, Oceanjet
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ferry Tourist Class, Supercat
Excellent and wellorganised.Thanks
ferry Tourist Class, Oceanjet
Everything ok :)
ferry Business Class, Oceanjet
The journey with OceanJet was nice and pleasant from check in until arrival at our destination apart from smaller issues: the air condition in the business class deck (1st row) was set too cold; carrying bigger, heavier luggage through the narrow staircase is rather inconvenient (crew is assisting during boarding only)
ferry Open-Air, Oceanjet
Great no problem with Ocean Jet but am disappointed with 12go Asia I booked online but our voucher did not specified the ticket number so ocean jet asked us to buy another tickets. Ocean Jet told us to ask the operator (12Go Asia) to ask for a refund but until now 12Go Asia is not responding. I send 12Go Asia support team twice already but they are not responding anymore.
ferry Tourist Class, Oceanjet
Initially, there was problem checking my ticket which was booked on line. But before that I was made to go and check in with Ocean Jet then they told me that my ticket was 2Go then back to OceanJet... They have to call main office to verify my ticket. But all's well that ends well
ferry Open-Air, Oceanjet
Fare is too expensive increase compared to buying on site or ticketing outlets
ferry Open-Air, Oceanjet
Everything ran smoothly and on time.