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From Penang International Airport to Krabi by flight

#AK6123 #AK862
05:55
PEN Penang International Airport
Stop 2h 35m
Kuala Lumpur Airport
10:05
KBV Krabi Airport
5h 10m
 Instant
#AK6111 #AK862
06:50
PEN Penang International Airport
Stop 1h 45m
Kuala Lumpur Airport
10:05
KBV Krabi Airport
4h 15m
 Instant
#AK6143 #AK868
07:50
PEN Penang International Airport
Stop 4h 25m
Kuala Lumpur Airport
13:40
KBV Krabi Airport
6h 50m
 Instant
#AK9153 #AK868
08:45
PEN Penang International Airport
Stop 3h 30m
Kuala Lumpur Airport
13:40
KBV Krabi Airport
5h 55m
 Instant
#AK6145
08:45
PEN Penang International Airport
18:25
KBV Krabi Airport
10h 40m
 Instant
#AK6113 #AK860
11:20
PEN Penang International Airport
Stop 3h 50m
Kuala Lumpur Airport
16:40
KBV Krabi Airport
6h 20m
 Instant
#AK6141
12:35
PEN Penang International Airport
22:15
KBV Krabi Airport
10h 40m
 Instant
#AK6115 #AK860
13:20
PEN Penang International Airport
Stop 1h 50m
Kuala Lumpur Airport
16:40
KBV Krabi Airport
4h 20m
 Instant
#FD404 #FD3215
14:00
PEN Penang International Airport
Stop 7h 25m
Don Mueang Airport
23:40
KBV Krabi Airport
10h 40m
 Instant
#AK6125
14:15
PEN Penang International Airport
23:55
KBV Krabi Airport
10h 40m
 Instant
#AK6127
17:00
PEN Penang International Airport
02:40
KBV Krabi Airport
10h 40m
 Instant
#AK6117
17:15
PEN Penang International Airport
02:55
KBV Krabi Airport
10h 40m
 Instant
#AK6131
18:15
PEN Penang International Airport
03:55
KBV Krabi Airport
10h 40m
 Instant
#FD402 #FD3215
18:55
PEN Penang International Airport
Stop 2h 10m
Don Mueang Airport
23:40
KBV Krabi Airport
5h 45m
 Instant
#AK6119
19:25
PEN Penang International Airport
05:05
KBV Krabi Airport
10h 40m
 Instant
#AK6129 #AK866
21:15
PEN Penang International Airport
Stop 8h 50m
Kuala Lumpur Airport
07:30
KBV Krabi Airport
11h 15m
 Instant
#AK6147
21:30
PEN Penang International Airport
07:10
KBV Krabi Airport
10h 40m
 Instant
#AK6137 #AK866
21:50
PEN Penang International Airport
Stop 8h 15m
Kuala Lumpur Airport
07:30
KBV Krabi Airport
10h 40m
 Instant
#AK6133 #AK866
23:05
PEN Penang International Airport
Stop 7h 5m
Kuala Lumpur Airport
07:30
KBV Krabi Airport
9h 25m
 Instant
#AK6121 #AK862
23:50
PEN Penang International Airport
Stop 8h 50m
Kuala Lumpur Airport
10:05
KBV Krabi Airport
11h 15m
 Instant

From Penang International Airport to Krabi by flight+flight joint ticket

Penang International Airport - Kuala Lumpur Airport - Krabi Airport | Air Asia
#AK6123
05:55
PEN Penang International Airport
07:05
KUL Kuala Lumpur Airport
1h 10m
 Instant
Next departure after 6 hours 15 minutes
#AK868
13:20
KUL Kuala Lumpur Airport
13:40
KBV Krabi Airport
1h 20m
 Instant
Total duration
8h 45m
Penang - Kuala Lumpur - Krabi | airplane
#AK6111
06:50
PEN Penang International Airport
07:55
KUL Kuala Lumpur Airport
1h 5m
 Instant
Next departure after 8 hours 20 minutes
#AK860
16:15
KUL Kuala Lumpur Airport
16:40
KBV Krabi Airport
1h 25m
 Instant
Total duration
10h 50m

Passenger reviews out of total 242 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 23, 2019
van Regional, New Asian Travel
★★☆☆☆
Bus from Penang left promptly but with limited space for luggage (mostly stacked up on top each other on a back seat). The stop for immigration might take longer for those with International Passports (please note this may then effect the overall journey time). We arrived in Hat Yai for 3:30pm with the bus to Krabi being at 3:40. Once we changed buses, our driver made numerous stops to collect “private passengers” along the roadside. I can only imagine this is to make a few extra pennies with empty seats. In doing so, we arrived 2 hours late in Krabi. The journey was smooth, although it’s worth noting that the drivers do drive fast (110kmph+) and the seats are a little dated with some seatbelts not working.
May 16, 2019
bus VIP, New Asian Travel
★★★☆☆
We had to be one hour before estimated departure, and then the bus was one hour delayed so we had to wait two hours... The bus is very comfy but extremely cold. Owe to traffic the travel was 7 hours instead of 4 as they had said.
May 11, 2019
van Regional, New Asian Travel
★★★☆☆
Left 45 minutes late. Estimated travel time was way off.
Apr 30, 2019
train #9105 ETS Platinum, KTM
★★★★☆
Clean and nice train! And we get to buy some food and drinks on the train
Apr 30, 2019
van Regional, New Asian Travel
★★★★★
Although it was a long trip, about 8.5 hours on the road with a change of minibus In Hatyai, I could not fault the service, it was quite comfortable although it. Was only about half full, and the driver went out of his way to drop me off outside my hotel in Krabi in monsoon rain conditions!
Apr 26, 2019
bus VIP, New Asian Travel
★★★★★
The journey was so smooth and the seats were extremepy comfortable.
Apr 18, 2019
bus VIP, Seasons Express
★★★★☆
Trip was comfortable. Good driving, nice aircon and generally straitforward trip. However there are no seat belts or wif. The area south of Ipoh was very scenic. Its impossible to know how late these long trips are. Traffic, road works etc all slow things down.
Apr 12, 2019
train #9105 ETS Platinum, KTM
★★★★☆
Smooth ride, quiet, on time arrival, AC not too cold.
Apr 11, 2019
train #9105 ETS Platinum, KTM
★★★★☆
COLD! But nice :)
Apr 11, 2019
train #9105 ETS Platinum, KTM
★★★★☆
Train timing was accurate
Apr 9, 2019
bus Express, Nice MY
★★★★★
Convenient!
Apr 3, 2019
train #9105 ETS Platinum, KTM
★★★★☆
nice train comfortable seats but air conditioning ridiculously cold! can we please get a decent cup of tea on the ETS (not the horrendous 3 in 1 stuff!)
Mar 31, 2019
bus VIP, Seasons Express
★★☆☆☆
Tooks more than 7 hours!!!!!! We leave late and then they spend an hour in the gas station... ufffff
Mar 31, 2019
bus Express, Nice MY
★★★☆☆
Bus was very late, due to accident on motorway Bus was scruffy No entertainment Driver was safe
Mar 30, 2019
bus Express, Plusliner MY
★★★★☆
Good bus swift service 4 1/2 hours to kl from Penang only problem is they left 50 minutes late .
Mar 29, 2019
train #9321 ETS Gold, KTM
★★★★☆
Very comfortable.Strange that there was no on board snack trolley. Also strange that at 7 carriages c. 350 passengers in total and full, there are not more trains each day.
Mar 25, 2019
bus Express, Nice MY
★★★☆☆
The bus was nice. The only complain is that monitors were not working. So much traffic on the road Penang-KL. We reached KL with 4 hours delay. I really recommend to go by train.
Mar 25, 2019
bus Express, Nice MY
★★★☆☆
At the busstation Sungai Nibong ( Penang ) the information On the digital bord not match the platform where the bus Will be depart from, And second , it Will also helps to mention the name of the station of the arrival station, because when you travel for the first time, the arrival city is unknown for one an other.
Mar 25, 2019
bus VIP, Seasons Express
★★☆☆☆
Initially we were happy with the legroom, until the (selfish) people in front reclined to what felt like a horizontal position. We could barely move our legs after this and felt trapped for far too long. One of our seatbelts was missing. There was no power from the sockets and no WiFi. Added to this someone smoked 3 times!!! The driver gave no information about stops. Thankfully another passenger let us know that we weren't actually at our stop when we assumed we were. Our trip time doubled due to an accident. Not the fault of the company, but the driver seemed almost angry towards the end. We even had a very near miss with a delivery chap on a scooter. We were relieved to get off.
Mar 24, 2019
train #9105 ETS Platinum, KTM
★★★★★
Easy booking system highly recommended.
Mar 17, 2019
bus Economy Club 39, Transnasional MY
★★★★☆
It was a bit late. But otherwise no issues. Would use it again.
Mar 12, 2019
bus Express, Nice MY
★★★★☆
Comfortable. Be prepared for men outside of the bus terminal in Penang aggressively trying to sell you bus tickets. Once they realized we already had tickets, they left us alone.
Mar 12, 2019
bus Express, Nice MY
★★☆☆☆
The journey from KL to Penang was good. However, on the way back, we were told that our bus had broken down and we had to wait for the next one which was 1.5 hours later. No one offered any refund/reimbursements for the delay. The next bus came, but it was 2 hours from the earlier time instead of 1.5, which delayed our trip by another 30 mins. I would like some sort of reimbursement for the time lost. Overall, the both the journeys were good. The bus was in good condition, the seats were comfortable.
Mar 5, 2019
bus VIP, Seasons Express
★★★★★
Large air conditioned bus. Huge seats, comfortable journey.
Mar 1, 2019
bus VIP, New Asian Travel
★★★★☆
Very nice and comfy bus. Possibly the best I’ve been on. First time I’ve ever had transport actually show up early (bus was scheduled for 06:30 and showed for 6) just didn’t show up to destination on time but understandable as pickups and traffic.
Feb 25, 2019
train #9105 ETS Platinum, KTM
★★★★☆
Baking hot waiting area and horrendous Pay Toilets at Butterworth station, food on train basic, toilets ok. Train was on time both ways to and from Butterworrh amazing job there.
Feb 23, 2019
bus Express, Nice MY
★★★★★
On time
Feb 22, 2019
train #9321 ETS Gold, KTM
★★★★☆
Smart modern train comfortable and on time. Would recommend
Feb 21, 2019
van Regional, New Asian Travel
★★★☆☆
An interesting ride... We arrived at the terminal 30 mins early (as instructed) only to wait for another hour before boarding, while the driver chatted and smoked with the office staff. Once we set off we were going incredibly fast until the boarder crossing for Malaysia to Thailand and began the hour long customs procedures. This is when we found out that the driver had unpaid fines when a government official stopped us from passing. The driver was short more than half of the penalty which all the passengers had to crowd fund in order to continue our journey. After clearing the border we made it to a undesignated drop off area and were told to exit the vehicle and wait for another bus. There was no information on our tickets to suggest that this would happen so you can imagine our confusion with the minimal information and language barrier. After waiting for 10 minutes a taxi collected us to take us to another bus stop (after collecting another passenger) and we boarded another bus for the final leg of the trip. Overall, this is a very basic service where you as a passenger are at the whim of the organisers and whatever undisclosed arrangements that they have. The locals seem to be well informed and weren't phased by any of the driver's antics, despite arrinving more than 3hours later than anticipated.
Feb 19, 2019
bus Express, Nice MY
★★★★☆
It’s a little upset because the bus was totally different from the picture they showed on internet. But one thing worth to complement which was the driver help us to find my lost package. Thanks those whoever helped such as the driver and the counter in KL and most of all the lady in Penang bus station helping me to call back to KL again.
Feb 18, 2019
bus VIP, Seasons Express
★★★☆☆
Description didn't indicate that it would start with a shuttle van that left the office at 9:45 not the scheduled 10:00 am (no problem for us as we were there at 9:25) and then the 10:30 am departure with the big coach from the main south depot didn't happen until 10:50. Bus was fine but there were no seat belts.
Feb 18, 2019
avia Economy, AirAsia
★★★★☆
Great flight very quick and flight crew were good too
Feb 17, 2019
train #9105 ETS Platinum, KTM
★★★★★
Very clean and comfortable. Train arrived on time. Air conditioning was a little too cold but otherwise a superb journey, thank you.
Feb 12, 2019
bus VIP, New Asian Travel
★★★★☆
We read so much bad reviews about this company that we finally thought that we might end up in europe or something, if we’re picked up at all! We were maybe 15-30 minutes late to KL. But I can’t recall any trip with any company in south asia, except airlines, that have been in time to the final destination. The bus was clean, nice seats, good comfort. There was one man who sounded a bit angry at one point. But I can’t say that he was rude or so, since I don’t understand their language. Bodylanguage said upset, but I don’t really now. I would travel with this company again.
Feb 12, 2019
train #9321 ETS Gold, KTM
★★★★★
Train was spotless and on time to the minute. Getting tickets at Butterworth train station was easy at the first floor ticket counter. Seats reclined and were comfortable enough to sleep in. Recommended.
Feb 11, 2019
bus Express, Nice MY
★★★☆☆
I boarded the bus back to KL from Penang to be told they would not accept my electronic ticket on my phone like they did in KL and the office was only an agent and not the same as KL, so additional charge to print each ticket. The bus had an older interior, which in itself was not a problem, although not as comfy as the bus from KL. They showed English movies, which unfortunately had been dubbed and just had English subtitles. The main issue was as a party of 3 people I had pre booked seats so we were all together, only to be told we could not have the seats i booked due to an earlier bus breakdown. The driver was polite and apologised about the situation, however when i book and pay for specific seats I would expect that these are the seats I have. I appreciate sometimes circumstances happen out of your control, this should not come at the expense of the customer. Surely those booked should be seated first then accommodate the remaining passengers in the other seats. Regards, D Moynihan
Feb 10, 2019
bus VIP, Transnasional
★★★☆☆
Left at 4. Arrived at half 11. Supposed to arrive at 21.05
Feb 8, 2019
bus VIP, New Asian Travel
★★☆☆☆
There wasn't any information about the route or when or for long time we were going to stop. We had to take a small shuttle bus with no seat belts to the big bus, which was then taking us from Penang to KL. We were told, we really had to hurry to go to the bathroom before departure but then the bus was just standing and waiting for almost an hour before we could go because no driver was available. Seats were very comfortable but we were about 1,5 hours late because of late departure and some traffic jam.
Feb 7, 2019
bus VIP, New Asian Travel
★★☆☆☆
Fin bus, but rud driver.. He came 40 minutes late and because of that we arrived in kuala lumpur 1 hour and 35 minutes later than planned. The only communication from him was "do not eat in the bus". Himself was not under that rule and he ate all the way and at a lot of fun with his friend/co-driver. I hope you will talk to him about his attitude.
Feb 4, 2019
bus VIP, New Asian Travel
★★★★☆
We were supposed to be on the 10:30 bus, but the staff told us the bus goes at 10:00, so we were confused. At least the bus was 30 minutes late, so everything was again okay. Bitte the People were all friendly. Also the seats in the bus were very comfortable.
Feb 3, 2019
van Regional, New Asian Travel
★★☆☆☆
The vans were tighter then normal, it never got cool in the van so it was very hot, and we arrived over 2.5 hours past the scheduled time.
Feb 1, 2019
van Regional, New Asian Travel
★★☆☆☆
We booked George Town to Krabi and were supposed to leave at 5 am, check in 4:30. The whole bus terminal was closed with the lights off at every store and New Asia Travel didn't answer when we called them on Whatsapp. We walked around for an hour trying to figure out where to go or what to do when a van pulled up at 5:30. The driver had to bang on the door of the travel office to wake the guy who was sleeping inside to help us. We got in and then picked up other people from around town and went back to the bus terminal to leave at 6am. In retrospect, this would all have been perfectly on time if it were on Thai time, but the booking did not specify that it was giving hours for a different time zone. Leaving Malaysia I would assume that times are posted in Malaysian time, or maybe everything really was a whole hour late. The border crossing was easy, and we got switched to a different shuttle in Hat Yai. We got to Krabi around 3:30 instead of the expected 12:30, which made an already long ride even longer. Then, at the travel shop the woman charged us 100 more baht each to drop us off at the boat to Railay, which felt like should have just been included in the price we paid for the bus because it dropped everyone else off at their destination without a problem. She also told us the boat was 50 baht each when it was really 100, so we ended up paying 300 baht more than we expected to for the day, and were too exhausted from an 11 hour bus ride to do much about it. We should have just flown.
Feb 1, 2019
train #9105 ETS Platinum, KTM
★★★☆☆
Allocated poor seats. Ridiculously cold.
Jan 28, 2019
van Regional, New Asian Travel
★★★★☆
We booked the 08:30 from Georgetown with estimate arrival in Krabi at 15:00. The New Asia Travel office was well marked and easy to find at the Komtar Bus Terminal. We confirmed our online booking and received our boarding passes. Our van arrived around 08:25, the driver walked around in front of the office looking at peoples' tickets to make sure they boarded the correct van. The van left on-time, around 08:35. Our van was completely full (10 passengers and the driver). We made two stops before the border for bathroom breaks; at the second stop, the driver collected passports from all the passengers and completed Thai immigration paperwork and collected 7 RM per person. The border crossing was very easy - van dropped us at queue to exit Malaysia and picked us up at the other side (less than 10 minutes); then we were shuttled to the Thai immigration building to enter Thailand, they accepted passports and immigration paperwork provided by the driver with no questions and the van was waiting for us again on the other side (15 minutes). Everyone left their bags on the van during this time and we were not asked to go through customs. At this point, we were hopeful that we would be in the same van for the duration of the trip. However, after about another hour of driving, the van stopped at another travel office. A man asked for passengers for Krabi and we were asked to get off the van. At this travel office, the attendant accepted our boarding passes and exchanged them for another boarding pass. In about 5 minutes, another van pulled up and we were told to board. This van was also full (every seat had a passenger and some seats were loaded with furniture). This van stopped at a rest stop/restaurant for bathrooms and lunch (there was an ATM, if needed). We arrived in Krabi town at 16:30 (approximately 1.5 hours late - there is also a one-hour time change between Malaysia and Thailand). It is a long travel day and not particularly comfortable, but the vans were new looking, the border crossing was easy, and the transfer process was relatively seamless.
Jan 27, 2019
bus VIP, New Asian Travel
★★★★☆
There are so many negative reviews about this company but they are actually okay. Yes the staff didn’t smile much, yes we had to change bus once but they got us where we need to go in the end and only about 30mins later. Also they actually dropped us at KL Sentral which is so much more convenient than TBS. they are also super cheap. I will use them again!
Jan 26, 2019
van Regional, New Asian Travel
★★★★★
It took way longer than the published 1200 - 1830 just arrived at 2230 which was a bit unexpected. That said we had our own private mini van from Hat Tai after changing buses and the driver was a total legend. Everyone moaning just needs to get a bit more realistic frankly
Jan 21, 2019
train #9105 ETS Platinum, KTM
★★★★★
Comfortable, efficient & on time services
Jan 18, 2019
bus VIP, Transnasional
★★★★☆
We were late by almost 1 hour for no obvious reason. The bus was nice though. Comfortable seats, working AC but unfortunately to USB plugs and the reading lights didn't work.
Jan 15, 2019
bus VIP, New Asian Travel
★★★★☆
In comparison to other companies this trip was much more comfy, the company provided USB ports for chargers, leg space and WiFi (although they apparently didn’t have the password!)
Jan 15, 2019
bus VIP, Seasons Express
★★★★☆
The bus smelled a bit smokey but all in all a very good trip. The driver was a good driver. The only thing that could be improved on would be an announcement at the different stops we made for the length of time we were stopping for.
Jan 6, 2019
train #9105 ETS Platinum, KTM
★★★★★
A little chilly on the train though
Jan 3, 2019
train #9321 ETS Gold, KTM
★★★★★
We took the early morning ferry from George Town to Butterworth and were able to walk through the terminal with our luggage straight onto the train to KL. Couldn’t have been easier. Train was clean and modern with good food. Good job everyone.
Jan 2, 2019
train #9103 ETS Platinum, KTM
★★★★★
ticket guy was very polite and patient with everyone
Dec 30, 2018
bus VIP, Seasons Express
★★★★★
We had the morning trip from Prangin Mall - KL sentral. The location is quite centre - so it’s convinience. It’s only delay for 15 mins; and we arrived in KL as the expected schedule.
Dec 30, 2018
bus VIP, New Asian Travel
★★★☆☆
Ok bus and conftable chairs. However 5 hours with blazong cooling could not be said to be nice. Got a flu on the way.
Dec 28, 2018
bus VIP, New Asian Travel
★★☆☆☆
El colectivo en el que viajamos era cómodo pero muy viejo, había mal olor y además un maleducado el chofer, no tenía cinturón de seguridad!!!
Dec 25, 2018
train #9105 ETS Platinum, KTM
★★★★★
Great journey
Dec 23, 2018
bus VIP, New Asian Travel
★★★★★
The trip was great. The seats were big and comfortable. And the wifi actually worked. Thanks.
Dec 22, 2018
bus Express, Plusliner MY
★★★☆☆
The bus was ok, also the comfort, the seats - but more than 2 hours later arrived KL. I know that’s not caused from plusliner.
Dec 12, 2018
bus VIP 24, StarMart Express
★★☆☆☆
While the bus itself was comfortable, an hour into the trip the bus driver stopped without explanation. When I asked why we were stopped and how long we would be stopped for he said “changing bus. Maybe 10 minutes” - I didn’t know we had to change busses. 10 minutes turned into more than an hour. We finally got going and the bus stopped AGAIN. I should have arrived at the airport 2.5 hours before my flight. I ended up missing my flight as by the time we arrived at the airport, it was well past my boarding time. What could have been a great review, has unfortunately turned to this. And there wasn’t any apology or explanation. I hope that when I make contact with them directly they will at least refund my expensive ticket!
Dec 9, 2018
bus VIP, Seasons Express
★★★☆☆
The driver was late. Bus left the terminal 25 mins after the scheduled time.
Dec 3, 2018
train #9105 ETS Platinum, KTM
★★★★★
A new clean electric train, departed and arrived on time. Would recommend the train to avoid the airport . The ticket system via the web site charged a small fee to buy and reserve the seat, had I arrived on the day to buy a ticket I would have been refused a ticket as the train was full.
Nov 26, 2018
bus VIP, Transnasional
★★★☆☆
The bus in general was ok, nothing compared to aeroline though. However the bus driver was totally unfriendly! There was an old lady with havy luggage, he rather stood outside smoking then helping here getting into the bus. We even got out at the wrong station, cause we didn't know there are two stops in KL and the bus driver didn't even say which stop it was. He really delivered poor service, such a shame.
Nov 14, 2018
van Regional, New Asian Travel
★★☆☆☆
The van was supposed to arrive to krabi at midday but it arrives at 15.30.. we lost the last boat to Phi Phi that was at 15h. Because of that we have to stay one night in krabi and we lost the reservation in phi phi.
Nov 6, 2018
bus VIP, New Asian Travel
★★★☆☆
Bus was 45 minutes late despite no traffic jams. Appeared to be late due to the operators being somewhat disorganised. Small bus took us to Terminal then dropped us off for a bigger coach. Small bus was somewhat uncomfortable, so glad when we discovered we weren't travelling in the small bus all the way to Kuala Lumpur. Coach was very comfortable, most comfortable coach I've ever been in.
Oct 28, 2018
bus VIP, New Asian Travel
★★★★★
Very comfortable trip
Oct 28, 2018
van Regional, New Asian Travel
★★★★★
Honestly we were a bit worried of all negative reviews of this company. But we had an amazing experience to travel by van from Penang to Krabi. The checkin was easy, the van almost on time taking only us two to Thai city Hat Yai where we changed van after a 30 min break. The driver was friendly and helped us through the border control. More people in the new van but still lot of space. The van was only one hour late arrival (we expected much more) and brought us downtown in Krabi. Can highly recommend this trip between Malaysia and Thailand.
Oct 28, 2018
train #9105 ETS Platinum, KTM
★★★★★
It was a smooth journey. Etimated time of arrival is pretty accurate. For a muslim, and a first timer, I was really impressed that there’s a surau made available in the train. Although the space to share is small and we have to queue to pray, it is not too bad.
Oct 25, 2018
train #9321 ETS Gold, KTM
★★★☆☆
The journey was nice, the train really clean and pretty comfy. The AC on the other hand was way too cold, I was wearing a jacket and a scarf and I was freezing.
Oct 24, 2018
van Regional, New Asian Travel
★★☆☆☆
The lady at the counter was really unfriendly. Checking in took too long and seemed so complicated. She had to check our online booking 20 times or so. The hours were not correct, it took way much more than the website says. Almost 3 hours more. They don’t say they change busses and you have to wait an hour and a half. Take this in your planning if you want to book a trip here. The bus also smelled bad :-).
Oct 21, 2018
bus Business, Transnasional MY
★★★★☆
Good driver. Comfortable bus. Arrived early.
Oct 16, 2018
bus VIP, New Asian Travel
★★★★☆
Delay 45minutes because the bus wait another passengers. Arrival 1h PM, not 11:30 AM. We lost waste time and made my scheduled was disturbed
Oct 13, 2018
bus VIP, Transnasional
★★★★★
OK this was my experience on the day. The bus was spacious and nice. Driver was good and we made one stop for 20min along the way. I stressed over so many bad bus reviews and bit the bullet with these and was most pleased. Having to book again for a trip to Malacca so hopefully will be as good. We were 30min late in the end but was traffic. I think just try travel in the day and keep a little eye on things. I crossed the border years ago travelling with another company and got left behind at 2am. Overall was great trip (on that day :) )
Oct 9, 2018
van Regional, New Asian Travel
★★★★☆
Everything was okay. Duration of the trip was 9hours. We had to change bus in hat yai but i dont see a problem with that. Organisation was good and bus left on time.
Sep 25, 2018
bus VIP, Seasons Express
★★☆☆☆
I’m not satisfied. The bus left the station 35 minutes late, instead of 11:30 at 12:05). At 12:03 a passenger got on apologizing. Why do companies make us 1/2 hour in advance to have sitting on a bus for 35 minutes? At 12:13, it stopped at gas station, without giving explanations. Finally, we left the gas station at 12:18. No words spoken. The AC outlet above my head is simply a hole which I filled with a wrapped up nylon bag. The back of my seat only leans, no straight position. I took the first one intending to take some pictures, not expecting the window to be cracked spider web style. Shouldn’t the condition of the bus be checked before departure? The driver was discourteous, or maybe his English was poor. I couldn’t Get an answer from him. I didn’t like his driving either, most of the time with one hand only and 4 time’s the other on the phone. He drove in flip flops which might be normal here but doesn’t seem safe when driving a big bus
Sep 9, 2018
train #9103 ETS Platinum, KTM
★★☆☆☆
The ac inside the train is way too cold. My girlfriend is now sick because of the cold. Why do you make it always so cold??
Sep 4, 2018
bus VIP, New Asian Travel
★★★★★
Easy, on time and good trip!
Sep 3, 2018
bus VIP, New Asian Travel
★★★★★
Very nice bus. Very punctual.
Aug 25, 2018
bus VIP, New Asian Travel
★★★☆☆
The bus delayed 1hour at the beginning. The driving period is 3 hours, but it takes 7 hours to Kuala Lumpur at last.
Aug 20, 2018
train #9321 ETS Gold, KTM
★★★★★
The Train from Butterworth to KL was great.Clean,comfortable and a great experience.The food car was also a bonus.Also a big thumbs up to the 12goAsia team we booked all our travel with them.Fantastic.
Jul 30, 2018
train #9103 ETS Platinum, KTM
★★★★★
on time. good service. but very cold!
Jul 15, 2018
bus VIP, New Asian Travel
★★★★☆
Was a but confusing since we had to get off and board another bus that wasn’t leaving until an hour after our actual booking times but the staff were friendly, seats were extremely comfortable. AC was blasting so bring an extra sweater or scarf. No plugs. One bathroom break for the 6.5 hour journey & that was another bus terminal pick up. Overall a good experience as it was very comfortable and spacious, tons of leg room.
Jun 27, 2018
bus VIP 24, StarMart Express
★★★☆☆
+Comfortable seats - the bus arrived over two hours behind schedule -this is not a direct bus to the airport as advertised, there were multiple stops along the way
Jun 21, 2018
bus VIP, New Asian Travel
★★★★☆
It was much better to travel at night from penang to KL. Faster and no jam at all, even we don't have to pee But the sleeper bus isn't comfortable for sleep for me, it better when I have bus at Vietnam
Jun 12, 2018
bus VIP, New Asian Travel
★★★☆☆
Counter in Georgetown is hard to find. Took off in a mini van then were asked to leave the van with our luggage and to board some random bus in Sungai Nibong (we weren't informed of that ahead otherwise would have taken a cab to Sungai Nibong directly because of my foot injury). Arrived to destination 2 hours later than expected time of arrival.
Jun 11, 2018
bus VIP, New Asian Travel
★★★★☆
The bus is comfortable, despite of many stops to get more passanger. The bus move too slowly, we are 2 hours late from the schedule.
Jun 4, 2018
bus VIP, New Asian Travel
★★★☆☆
The journey was okay. Staff at the first big bus station were very friendly, especially since they returned our phone which we left in the mini van and the big bus waited for us. But we won't give full 5 stars because neither the mini van from the tour operator nor the big touring car had safety belts and that is unacceptable. Passenger safety is very important, belts are lifesavers in the event of accidents!!!!!!

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