Getting to Suratthani

How to get to Suratthani from Bangkok

What about

Very few tourists who pass through Suratthani on their way to the islands of the Gulf stay in the city even for one night. From the first glance, this busy transport hub does not have much to offer even to the most curious of the travellers. But what Suratthani can give you is the taste of real Thailand – from its spicy cuisine with obvious Muslin influence to narrow streets of the old market quarter. Suratthani is a good base for day trips all around the province which in fact hides a rarely visited mountainous part better explored by car or motorcycle. Suratthani is not by any means the destination to put high in your must-visit list, but if you happen in the area make your best not to miss this pleasant and not touristy place.

Getting to Suratthani

To get to Suratthani from Bangkok, you have an option of a bus or train journey. Travelling by train requires more time (up to 12 hours), while a bus can bring you to your destination in 8 or 9 hours. Travelling by night bus or train is a great way to save your daytime and some extra baht as you do not need to pay for your hotel room. With a variety of choices in price and level of comfort the both means of transportation offer, the long journey from Bangkok to Suratthani is not as tiring as it sounds.

From Bangkok to Suratthani by bus

Buses from Bangkok to Suratthani leave from the Southern bus Terminal in Bangkok, called Sai Tai Mai. The route is served with a number of operators, including Sri Suthep Tour, Bus Express and Bangkok Busline. All of them offer both express and VIP coaches and very similar service, which also includes a meal (served on board or during a pit-stop on the route). The cheapest option is a Sri Suthep Tour express at THB 517, but for some extra baht you can buy a VIP ticket with Bangkok Busline, which is a step further in the sense of comfort. There are only two morning buses at 7.20am, but in the evening the choice is much wider with a number of buses departing hourly from 5pm till 8pm.

Which bus station?

In Suratthani buses from Bangkok arrive to the ‘new’ bus station which lies approximately 7km south of town on Route 41 (Asian Highway 2). To get to the city from there, catch any of the fan cooled orange buses between Surat and the train station at Phun Phin with departures every 10 minutes.

Suratthani has great bus connections with the main cities of the south with buses leaving from the two city bus stations: Talat Kaset 1 and Talat Kaset 2. The former serves local buses around Suratthani Province, while the latter receives traffic from many southern cities of Thailand.

From Bangkok to Suratthani by train

Trains from Bangkok to Suratthani leave from Hua Lamphong Station. There is a morning 2nd class AC seats only which is also the fastest one covering the distance between Bangkok and Suratthani in 9 hours (and for THB 808). The rest of the batch are slower (up to 12 hours) and depart in the afternoon and in the evening at 1pm, 2.45pm, 3.10pm, 3.35pm, 5.05pm, 5.35pm. 6.30pm, 7.30pm and 10.50pm. Even if slower than buses, trains offer the most comfortable ride, depending on which ticket you book. The top choice is an AC 1st class sleeper (the most convenient of which is #85 at 7.30pm; there are also #35 at 2.45pm and #83 at 5.05pm) which lets you travel like a king for your THB 1539. Second class sleepers are also air-conditioned and provide beds that fold out of your seating upon request or in the evening. These tickets cost from THB 968 to THB 1008, and while they may not be as private as 1st class, they are still very comfortable. There are ladies’ only carriages introduced recently, and for solo female travellers it is a really good option at THB 1008. The fan sleeper carriage works pretty much the same as a normal sleeper but excludes air conditioning and gives you an arguable opportunity to take in countryside smells along the trip. Fan sleepers cost 708 THB per person.

Suratthani train station is located in the town of Phun Phin, some 15 km south of the provincial capital. Local buses travel between the city and the train station every 10 minutes throughout the day.

From Suratthani to the islands of the Gulf

For many travellers Suratthani is just a starting point for their journey to the islands of the Gulf. A number of operators offer a joint ticket (bus+ferry) from Suratthani Town, the train station or the airport. You can as well buy just a ferry ticket with Lomprayah or Seatran: both of them bring you to Samui in 2–2½ hrs, Koh Phangan in about 3 hours and to Koh Tao in 5–6 hours. To be on the safe side, book your tickets to Koh Samui, Koh Phangan and Koh Tao from Suratthani in advance.

**Tip: If your are prone to seasickness, get the necessary medicine at hand.

Why make a stop-over in Suratthani?

Suratthani makes a good base for exploring the nearby areas which are rarely visited by tourist and can give you a taste of real Thailand. Visit Ban Phum Riang fishing village where Muslim women weave wonderful red, yellow and black silk cloths or make a romantic evening cruise along Tapi River, partly overgrown with mangrove forests. There is a monkey training centre 13km from Suratthani in Kanchanadit district; and if you have enough time and arrange your own transport you can go exploring the interior of the vast province. Suratthani is a true gem as far as the street food is concerned; its cuisine showcasing a great variety of Southern dishes and traditional Muslim curries.

Want to see an Amazon rain forest in Thailand? Welcome to Khao Sok!

Khao Sok National Park is definitely one of the wonders of Suratthani province. Khao Sok is arguably the wettest region of the country with annual rainfall reaching 3500 mm. Thanks to its unique geographic location and relative remoteness the park boasts incredible biodiversity, which easily surpasses the one of the famous Amazon rain forests. Khao Sok shelters over 5% of the world’s wildlife species and an abundance of plants, i.e. a beautiful Rafflesia.

There is plenty of activities on offer in Khao Sok including jungle trekking, elephant encounters, canoeing, cruising Cheow Larn Lake or bird watching. Well, even sitting on your guesthouse terrace and taking in amazing views is already greatly rewarding! The park offers package multiday tours, but you can as well come all by yourself and tailor-make your vacation in Khao Sok right on the spot.

It takes about two hours to get to Khao Sok National park from Suratthani or Suratthani Airport with chartered vans of Phantip Charter. They offer a 9-seat Toyota Commuter at THB3,150 any time of the day on your request. The price includes pickup from your hotel (or location specified). Recommended.

Bangkok to Suratthani @ train, bus, flight Jun 29, 2017

53 trips (THB 502 — 10,500)

From Hua Lamphong to Suratthani by train

08:05
Hua Lamphong, Bangkok
16:45
Suratthani
8h 40m
Refund
฿ 858
× 2 = ฿ 1,716
42 seats available
13:00
Hua Lamphong, Bangkok
00:25
Suratthani
11h 25m
Refund
฿ 998
× 2 = ฿ 1,996
18 seats available
13:00
Hua Lamphong, Bangkok
00:25
Suratthani
11h 25m
Refund
฿ 758
× 2 = ฿ 1,516
20 seats available
14:45
Hua Lamphong, Bangkok
01:25
Suratthani
10h 40m
Refund
฿ 1,098
× 2 = ฿ 2,196
30 seats available
14:45
Hua Lamphong, Bangkok
01:25
Suratthani
10h 40m
Refund
฿ 1,629
× 2 = ฿ 3,258
10 seats available
15:10
Hua Lamphong, Bangkok
02:00
Suratthani
10h 50m
Refund
฿ 1,058
× 2 = ฿ 2,116
33 seats available
15:10
Hua Lamphong, Bangkok
02:00
Suratthani
10h 50m
Refund
฿ 1,058
× 2 = ฿ 2,116
 
15:35
Hua Lamphong, Bangkok
03:45
Suratthani
12h 10m
Refund
฿ 998
× 2 = ฿ 1,996
20 seats available
17:05
Hua Lamphong, Bangkok
04:25
Suratthani
11h 20m
Refund
฿ 1,058
× 2 = ฿ 2,116
35 seats available
17:05
Hua Lamphong, Bangkok
04:25
Suratthani
11h 20m
Refund
฿ 1,589
× 2 = ฿ 3,178
14 seats available
17:35
Hua Lamphong, Bangkok
05:50
Suratthani
12h 15m
Refund
฿ 998
× 2 = ฿ 1,996
26 seats available
17:35
Hua Lamphong, Bangkok
05:50
Suratthani
12h 15m
Refund
฿ 758
× 2 = ฿ 1,516
26 seats available
18:30
Hua Lamphong, Bangkok
06:25
Suratthani
11h 55m
Refund
฿ 758
× 2 = ฿ 1,516
28 seats available
18:30
Hua Lamphong, Bangkok
06:25
Suratthani
11h 55m
Refund
฿ 998
× 2 = ฿ 1,996
24 seats available
19:30
Hua Lamphong, Bangkok
07:10
Suratthani
11h 40m
Refund
฿ 1,058
× 2 = ฿ 2,116
17 seats available
19:30
Hua Lamphong, Bangkok
07:10
Suratthani
11h 40m
Refund
฿ 1,589
× 2 = ฿ 3,178
10 seats available
22:50
Hua Lamphong, Bangkok
08:05
Suratthani
9h 15m
Refund
฿ 858
× 2 = ฿ 1,716
 

From Southern Terminal to Suratthani by bus

07:00
Southern Terminal, Bangkok
16:45
Suratthani
9h 45m
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
08:45
Southern Terminal, Bangkok
18:45
Suratthani
10h
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
17:00
Southern Terminal, Bangkok
03:35
Suratthani
10h 35m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
17:20
Southern Terminal, Bangkok
02:50
Suratthani
9h 30m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
17:20
Southern Terminal, Bangkok
02:30
Phunphin, Suratthani
9h 10m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
17:40
Southern Terminal, Bangkok
03:25
Suratthani
9h 45m
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
18:00
Southern Terminal, Bangkok
04:35
Suratthani
10h 35m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
18:00
Southern Terminal, Bangkok
04:35
Suratthani
10h 35m
Instant
฿ 779
× 2 = ฿ 1,558
? seats available
19:00
Southern Terminal, Bangkok
04:10
Phunphin, Suratthani
9h 10m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
19:00
Southern Terminal, Bangkok
05:00
Suratthani
10h
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
19:00
Southern Terminal, Bangkok
04:30
Suratthani
9h 30m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
19:30
Southern Terminal, Bangkok
05:15
Suratthani
9h 45m
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
19:30
Southern Terminal, Bangkok
06:05
Suratthani
10h 35m
Instant
฿ 779
× 2 = ฿ 1,558
? seats available
20:00
Southern Terminal, Bangkok
05:50
Suratthani
9h 50m
Instant
฿ 502
× 2 = ฿ 1,004
? seats available
20:00
Southern Terminal, Bangkok
05:20
Suratthani
9h 20m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
20:00
Southern Terminal, Bangkok
06:35
Suratthani
10h 35m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available
20:30
Southern Terminal, Bangkok
07:05
Suratthani
10h 35m
Instant
฿ 584
× 2 = ฿ 1,168
? seats available

From Bangkok any hotel to Suratthani by taxi

PGS
Any
Bangkok any hotel
Time
Suratthani
11h
Refund
฿ 9,600
  vehicle, all incl
PGS
Any
Bangkok any hotel
Time
Suratthani
11h
Refund
฿ 10,500
  vehicle, all incl
Any
Bangkok any hotel
Time
Suratthani
11h
Instant Refund
฿ 9,900
  vehicle, all incl

From Don Mueang Airport to Suratthani by flight

#FD3235
07:10
Don Mueang Airport
08:10
Suratthani Airport
1h 10m
Instant
฿ 1,352
× 2 = ฿ 2,704
  available
#SL734
08:35
Don Mueang Airport
09:45
Suratthani Airport
1h 10m
Instant 15kg
฿ 953
× 2 = ฿ 1,906
  available
#DD7210
09:20
Don Mueang Airport
10:30
Suratthani Airport
1h 10m
Instant 15kg
฿ 1,724
× 2 = ฿ 3,448
  available
#FD3237
09:50
Don Mueang Airport
10:55
Suratthani Airport
1h 10m
Instant
฿ 1,035
× 2 = ฿ 2,070
  available
#FD3239
11:40
Don Mueang Airport
12:50
Suratthani Airport
1h 10m
Instant
฿ 1,035
× 2 = ฿ 2,070
  available
#DD7212
12:40
Don Mueang Airport
13:50
Suratthani Airport
1h 10m
Instant 15kg
฿ 1,523
× 2 = ฿ 3,046
  available
#SL740
14:00
Don Mueang Airport
15:10
Suratthani Airport
1h 10m
Instant 15kg
฿ 953
× 2 = ฿ 1,906
  available
#FD3231
14:30
Don Mueang Airport
15:40
Suratthani Airport
1h 10m
Instant
฿ 1,035
× 2 = ฿ 2,070
  available
#SL742
15:05
Don Mueang Airport
16:15
Suratthani Airport
1h 10m
Instant 15kg
฿ 810
× 2 = ฿ 1,620
  available
#FD3331
16:10
Don Mueang Airport
17:20
Suratthani Airport
1h 10m
Instant
฿ 1,035
× 2 = ฿ 2,070
  available
#DD7216
16:25
Don Mueang Airport
17:35
Suratthani Airport
1h 10m
Instant 15kg
฿ 1,523
× 2 = ฿ 3,046
  available
#SL746
18:55
Don Mueang Airport
20:10
Suratthani Airport
1h 10m
Instant 15kg
฿ 810
× 2 = ฿ 1,620
  available
#FD3233
19:20
Don Mueang Airport
20:20
Suratthani Airport
1h 10m
Instant
฿ 1,035
× 2 = ฿ 2,070
  available
#SL748
21:35
Don Mueang Airport
22:45
Suratthani Airport
1h 10m
Instant 15kg
฿ 810
× 2 = ฿ 1,620
  available

From Suvarnabhumi Airport to Suratthani by flight

#WE251
08:15
Suvarnabhumi Airport
09:30
Suratthani Airport
1h 15m
Instant 20kg
฿ 1,556
× 2 = ฿ 3,112
  available
#WE257
17:45
Suvarnabhumi Airport
19:00
Suratthani Airport
1h 15m
Instant 20kg
฿ 1,556
× 2 = ฿ 3,112
  available

Passenger reviews out of total 29,008 passengers traveled with us on this route

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that though we are closely monitoring services, we are still an agency marketplace - meaning we focus on ticketing service and route availability / coverage rather than on factual seat recline angle you got today ^_^

★★☆☆☆ Jun 23, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jun 22, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jun 22, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jun 22, 2017 (train #85 VIP Sleeper, Thai Railways) :
Easy to navigate to platform, simple to board. Cosy cabin. Good menu. Fresh sheets and blanket. Good air con. Left late but there was torrential rain and it made up the majority of the time overnight ! Only waited for half an hour for onward connection. All in all quite pleasant.
★★★★★ Jun 21, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Great experience, car attendant very caring, train on time, toilets clean with toilet papers, food was good, eating arrangement was nice, best part was the bed being prepared by the attendant! Thank you.. One tip - the lower is very wide and great for a good night's sleep.
★★★★☆ Jun 21, 2017 (train #83 VIP Sleeper, Thai Railways)
★★★★☆ Jun 20, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Jun 18, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Train on time. Clean beds, but the curtains - which you will touch occasionally as you sleep - were pretty dirty. Other than that for the price there is no better alternative.
★★★☆☆ Jun 15, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
12 go Asia were fab, they had a tickets ready when we got there and it was a quick and smooth process! However, the train ride wasn't the best as the aircon had stopped working and the cabin was incredibly hot!
★★★★☆ Jun 13, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
It was cold in the morning, air conditioner was too powerful for such a car. Everything else was really great, conductors do their work perfectly
★★★★★ Jun 13, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jun 12, 2017 (train #85 VIP Sleeper, Thai Railways) :
Smooth as usual. 12goasia is wonderful when it comes to local travel in thailand.
★★★★☆ Jun 12, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jun 11, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jun 10, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jun 9, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Needed to know that I would be told when my station was being arrived at. Didn't sleep that well, due to past experience in 2013 of the time being incorrect for arrival. Otherwise, good, easy.
★★★★★ Jun 7, 2017 (train #85 VIP Sleeper, Thai Railways) :
An adventure! Everything was spotless
★★★★☆ Jun 6, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Good train clean and on time helpful staff
★★★★☆ Jun 4, 2017 (train #85 VIP Sleeper, Thai Railways) :
Hua Lamphong is very Thai kind of place. Lots of worn looking people of no great wealth sitting watching the Muay Thai on the giant telly and looking like they may be in for a long wait; monks in saffron robes and the odd nun with shaven head and white robes. Western back packers eschew the comfortable seating to camp in the central space. The express 85 sleeping car was quite an adventure. Good food available. The bus/ ferry component was smooth and easy thanks to excellent staff.
★★★★★ May 31, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The train had nice and clean beds. Good service and friendly staff. Serves dinner, breakfast and coffee too. Clean bathroom, even in the morning. Easy to pick up tickets just next to Hua Lamphong station, hassle free service.
★★★★★ May 29, 2017 (bus Express, Krung Siam Tour) :
Great experience. Quiet. Comfortable. Seats reclined a lot and foot rest for best chance of sleep. Staff was kind and helpful. Gave blanket and pillow. Water and a snack. Would definitely ride again.
★★★★☆ May 27, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Does exactly what it says. For others reference youre not allowed any alcohol on the train the security onboard take it even if you're not drinking it, we had bought some for the next hotel.
★★★★★ May 24, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The train was clean, comfortable and exactly on time. Staff is nice. They provide bed linen and you can use restaurant service.
★★★★★ May 22, 2017 (bus VIP, Krung Siam Tour)
★★★★★ May 17, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
Alles lief sehr gut ab. Die Abholung im Office von 12Go Asia lief reibungslos ab und sie haben mir sogar mit einem Problem mit meiner Thai-Simkarte geholfen. Sehr hilfsbereit. Wir würden immer wieder über 12go Asia buchen. Der Zug war etwas älter, dennoch war es super darin zu schlafen. Temperatur war genau richtig.
★★★★☆ May 15, 2017 (avia Economy, Thai AirAsia)
★★★☆☆ May 12, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
-/- food, temperature during the night
★★★★★ May 10, 2017 (avia Economy, Nok Air)
★★★★☆ May 10, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ May 10, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
2nd class sleeper with ac, really comfortable and plenty of room even on the top bunk
★★★★★ May 10, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Train was reasonably clean, and staff were polite and kind. We arrived on time despite stopping often.
★★★★☆ May 8, 2017 (train #43 Class II AC, Thai Railways) :
Very easy and fast service.
★★★★★ May 8, 2017 (train #83 VIP Sleeper, Thai Railways)
★★★★★ May 7, 2017 (train #167 Class II Sleeper Fan, Thai Railways) :
Very nice experience. Thank you for your service.
★★★★☆ May 7, 2017 (train #83 Class II Sleeper AC, Thai Railways) :
Ticket collection from 12go Asia was seamless. Great service. The #83 train was pretty old as it was built in 1996. Almost 20 years ago! Hence it was evident that it was pretty run down and dirty, at least for my seat which was just to the toilet. Small cockroaches can be seen crawling everywhere most of the time. Even saw one on my bed when I woke up in the morning but you will just have to deal with it. Food on the restaurant train was decent but be careful of flying insects landing directly inside your meals. It was generally cold and comfy throughout the journey. The crew also made sure to wake you up about 10 minutes before your arrival. Overall a great experience but would not try again haha, at least with the older trains.
★★★★★ May 5, 2017 (bus Express, Sri Suthep Tour)
★★★★★ May 1, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Apr 28, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Apr 26, 2017 (avia Economy, Thai AirAsia)
★★★★★ Apr 25, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Everything fine!
★★★★☆ Apr 23, 2017 (train #85 VIP Sleeper, Thai Railways) :
Old train. Otherwise spot on
★★★★☆ Apr 22, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
Hard to book correctly because you don t know since the last day if your ticket is available or not,have to pay an extra(directly at the officer near the train station),but the road in train is fantastic!
★★★★★ Apr 21, 2017 (train #167 Class II Sleeper AC, Thai Railways)
★★★★★ Apr 15, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Apr 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Mixup with train car numbers. We had to move to another car. Then we had to move back. Was not organized.
★★☆☆☆ Apr 13, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
For train- service is very good..just bathroom not ok..for bus verrrry bad service. No bus..wating in street in hot weather then ask us yo take van to office ..then still waiting with no bus...verrrry bad bus service
★★★★★ Apr 10, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Good service, all clean andneat
★★★☆☆ Apr 10, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
12go service was excellent, fast and very helpful. The staff on the train were kind. My complaints would be the air conditioning is set to freeze your balls off. I hadn't packed any long sleeve clothes and I was shivering also. Without a phone I wouldn't be able to know where I was during the trip. I wish theré was a way to know where we are and when exactly we arrive. Other than that great trip. Pack some warmer clothes
★★☆☆☆ Apr 10, 2017 (bus Express, Krung Siam Tour)
★★★★★ Apr 10, 2017 (bus Express, Krung Siam Tour) :
Amazing treat and de lunch is included an amazing buffet. Dont worry about anything, only relax and enjoy a movie or music to your destination. They talé care of you even as a foreing. Excelente!
★★★★★ Apr 9, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The staff at 12Go Asia are top notch. Very helpful and friendly. When I didn't reply to an email within 3 hours, they sent a sms to alert me that they needed an input from me asap. Their reply time was quick and the picking up of tickets was a breeze. The trip itself was lovely, cheap meals and cozy bed. I am very happy and would recommend their services!
★★★★☆ Apr 9, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Apr 8, 2017 (train #43 Class II AC, Thai Railways) :
easy peasy all the way
★★★★★ Apr 7, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Apr 7, 2017 (train #167 Class II Sleeper Fan, Thai Railways)
★★★☆☆ Apr 5, 2017 (train #85 VIP Sleeper, Thai Railways) :
Staff was helpful and friendly. Train ride was noisy. Too many people knocking on our door.
★★★★☆ Apr 5, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Nice, in time, cleaness good, travelled in 2nd class, Little Bit Loud of cause, take water with you
★★★★☆ Apr 5, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Great way to travel south, nice clean bed, good food but a bit pricey, however dinner with starter, fruit and cake, breakfast sandwich with coffee and cake and juice all served to your seat for £10 isn't too bad really.
★★★★☆ Apr 4, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Apr 4, 2017 (train #83 VIP Sleeper, Thai Railways) :
Everything went to plan. Staff were helpful and efficient. Would use 12go again.
★★★★☆ Apr 3, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
My favourite bit was the train! We travelled in 2nd class which was more than adequate and just so much fun! Thanks
★★★★☆ Apr 3, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Good value, beats the bus, see more than using the plane.
★★★★★ Apr 3, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Super smooth journey, train departed and arrived exactly on time, food served on board was cheap and good.
★★★☆☆ Apr 3, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Apr 1, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Mar 31, 2017 (bus VIP, Bangkok Busline)
★★★☆☆ Mar 30, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
No major issues , it would be good if they could dim the lights when everyone is in their bunks. Staff were a bit bossy at about 5.10am that they needed to start stripping the beds, we still had two hours until arrival. But for the price I would travel again. 12go were great to deal with.
★★★★★ Mar 29, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Fun experience. Will definitely do again. Service was great, and sleeper was super comfortable
★★★★☆ Mar 28, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★☆☆ Mar 26, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
Very good staff. Bathroom disgusting on our class II ac overnight route from BKK to ST but functioned. Maybe my expectations were a bit high there I don't know? Efficient ride, nice staff, and pleasantly surprised by ease of transition to buying tickets for a van ride to Khao Son NP after got off train at Surat Thani. Thanks for that streamlined service and good coffee! (Had expected to have to arrange an expensive taxi elsewhere to arrange ride to Khao Sok. Convenient).
★★★★★ Mar 25, 2017 (train #167 Class II Sleeper Fan, Thai Railways) :
Thanks 12go Asia, everything was organized so smooth!
★★★★☆ Mar 25, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Mar 24, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Mar 23, 2017 (train #167 Class II Sleeper Fan, Thai Railways)
★★★★★ Mar 18, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Mar 17, 2017 (avia Economy, Thai Lion Air)
★★★★☆ Mar 17, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Das obere Bett ist sehr schmal... wer ruhig schläft, ist im Vorteil ;)
★★★★★ Mar 17, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Just what I expected. Finding the offices was very easy per their instructions. The train itself was clean enough and had AC. Booking with them was great.
★★★★★ Mar 16, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
As always, nice and easy:)
★★★★★ Mar 15, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Mar 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Brilliant service! Very efficient, helpful and polite.
★★★★★ Mar 14, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 13, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 13, 2017 (train #85 VIP Sleeper, Thai Railways) :
Train okay but old. Staff give drinks and fruit...and then collect money qithout saying you had to pay.
★★★★★ Mar 12, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Very friendly and helpful staff.First time that we could book the train in advance. Although it is more expensive than buying from SRT directely we could get a seat on same day of arrival in Bangkok. Thank you
★★★★★ Mar 11, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Mar 11, 2017 (train #43 Class II AC, Thai Railways) :
Ticket pick up good. Train itself 4* Food 1* punctuality 1hr late no real reason, no trains ahead or coming other direction.
★★★★☆ Mar 11, 2017 (bus VIP, Krung Siam Tour) :
The bus terminal is called sai tai mai and I took the taxi for 200 bath. The driver tried to scam me but i had google maps on, so it was quite easy to find and took about 20 min. Once you are at the bus station ask the way to the busstop. The trip was pretty calm, stopped a couple of times and arrived at 5:45 in the morning.
★★★★☆ Mar 11, 2017 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Mar 11, 2017 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Mar 11, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
pleasant and uncomplicated trip
★★★★★ Mar 10, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
One of the best rides I have ever had.
★★★★☆ Mar 8, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
My first overnight train and I would sooo do it again. The train could have been labelled better in terms of their carriage number. I had to eventually ask someone and good thing I did because I had walked straight past my designated carriage. The train Assistant was very friendly and very helpful. He made everyone's bed and the bed was very comfortable. I like the little pink curtains that everyone got to make your berth area private to only you. There could have been more areas to charge your phone. Unfortunately the only areas to charge were right in the middle of the carriage. The toilets were quite unclean and really cramped which dampened my experience.
★★☆☆☆ Mar 7, 2017 (avia Economy, Thai Lion Air) :
Nothing to eat ...
★★★★★ Mar 5, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Nice and confy beds...a long distance trip but it was worth it for sure :) i recommend!!!
★★★★★ Mar 5, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
All as promised. Trains on time, tickets easy to pick up from 12go. Smooth.
★★★★☆ Mar 4, 2017 (train #167 Class II Sleeper AC, Thai Railways)
★★★★★ Mar 1, 2017 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Mar 1, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 28, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Feb 27, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Kind of a long trip ,do not expect the beds and facilities you find in Europe, but ok for Thailand
★★★★☆ Feb 25, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The overnight train was a really fun experience and would highly recommend. The bed was comfy but the train wasn't marked well so you had to ask to make sure you were in the right place/car on the train because they do not check your tickets until after it takes off so that was weird because you could've easily been on the wrong train and wouldn't have known it until later.
★★★★★ Feb 25, 2017 (train #85 VIP Sleeper, Thai Railways) :
Everything worked first class
★★★★☆ Feb 24, 2017 (train #85 VIP Sleeper, Thai Railways) :
All fine. We had a nice journey. Thank you for the great support!
★★★★★ Feb 24, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Feb 24, 2017 (train #85 VIP Sleeper, Thai Railways) :
The service around booking and picking up the tickets was absolutely great. The Pick up office in Bangkok had a super friendly and helpfullstaff and without a doubt I would use their service again. The train however is a different story; it is an experience we chose to have rather than a saving money thing. And an experience it was.. toilets smelled and looked worse than on a 3 day festival. Our first class cabin was ok, it looked a bit dirty but no animals/bugs and the airco worked. So if you look for an experience without too much sleep, book 1st class because the 2nd class is a whole other story!
★★★★☆ Feb 23, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Good trip, bed was a little tight for me (1.87). Service good. Overall experience good. Would recommend it!
★★★★★ Feb 21, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The staff at the 12go office was friendly, the train departed and arrived on time. It was clean and looked safe.
★★★★★ Feb 21, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
Everything arranged as promished. Even a berth with electicity as requested!
★★★★★ Feb 21, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 19, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Better than by plane!
★★★★☆ Feb 19, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Feb 17, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 17, 2017 (train #85 VIP Sleeper, Thai Railways) :
Good expérience ! WE slept a lot. It'ts very old...but very confortable and very clean .
★★★☆☆ Feb 17, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 16, 2017 (avia Economy, Thai AirAsia) :
Excellent communication, great attitude for customers. Thanks a lot!
★★★★★ Feb 15, 2017 (train #167 Class II Sleeper Fan, Thai Railways) :
Everything ok. Friendly managment. Nice trip
★★★★★ Feb 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
All went just fine. I picked up my ticket in Bangkok the day before the trip. The office was easy to find and ig staying along Sukhumvit str. there is no need for a taxi to drive you to the train station, just take the underground mrt. I wil use 12go.asia again
★★★★☆ Feb 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Everything was Nice :) The Train was on time and The sleeping beds where really nice. Bring warm clothes!!!! It gets cold as f*** at night :)
★★★★☆ Feb 13, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Good service in general. Train shoul improve toilet cleaning. Lights remain on during the night.
★★★★★ Feb 12, 2017 (bus VIP, Krung Siam Tour)
★★★★★ Feb 11, 2017 (train #31 Class II Sleeper AC, Thai Railways)
★★★☆☆ Feb 9, 2017 (train #85 VIP Sleeper, Thai Railways) :
Food was expensive and not great. Cabin was filthy and had cockroaches. "Express train" stopped constantly making it impossible to sleep. Most of the trek was in the dark so not even good scenery. For the same price you could fly in 1/10th the time.
★★★★★ Feb 9, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Feb 9, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Travelled in 2nd class sleeping wagon with ac, but for some reason where I was sleeping there was no ac which made the experience a bit unpleasant.
★★★★★ Feb 7, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
The trip by 12go Asia was perfectly organised!
★★★★☆ Feb 7, 2017 (train #85 VIP Sleeper, Thai Railways) :
Great service in booking our tickets online. Pick up office in Bangkok had super friendly and knowledgeable staff. Will definitely use again!
★★★★★ Feb 6, 2017 (train #85 VIP Sleeper, Thai Railways) :
Excellent service. 12goAsia service is amazing.
★★★★★ Feb 6, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Excellent service and easy travel
★★★★☆ Feb 6, 2017 (bus VIP, Bangkok Busline)
★★★★★ Feb 6, 2017 (train #83 VIP Sleeper, Thai Railways) :
Really easy to find office to pick up on tickets. Staff was super helpful.
★★★☆☆ Feb 3, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Everything went according to the schedule and was mostly as promised. The only thing that was bad is the fact that Lomprayah agency (possibly a parter on 12 go Asia) at Suratthani train station offered me a transfer service at Koh Samui to my accomodation and that this would be our last chance to get it for 200 bat. Of course being tired from the trip and not willing to haggle with local taxis i accepted. Once i got on the catamaran the same service from the same agency cost 150 bat. That is very unprofessional so either employees where adding on the price or this is an agency scam. Either way 50 bat is not much but its a matter of principle. It is really a small amount to risk reputation and i believe the agency already added enough surcharge on real value of train tickets and combined bus ferry ticket. It wouldnt hurt to be nicer to your clients. Nevertheless would reccommend it with precaution what you purchase on top of the deal.
★★★★☆ Feb 3, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Pleasant staff. Comfortable ride
★★★★★ Feb 1, 2017 (train #85 VIP Sleeper, Thai Railways) :
Impeccable service with commentary provided to the booking well followed. Would use them again for long distance bookings in Thailand.
★★★★★ Jan 31, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Всё отлично! Отправление и прибытие вовремя. Комфортно, широкая полка, бельё застилает проводник. В туалете при желании и наличии сноровки можно ополоснуться. Предлагают относительно недорогое питание.
★★★★★ Jan 31, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Travelled in both air con (18 Dec) and fan (30 Jan) coaches. Air-con coach is not as cold as some reviews had put it. With the provided blanket, you can have good comfortable sleep. Fan coach can be very warm and stuffy before it move off. With open windows along the way, it can be noisy and breezy - too much for a good sleep if you are a light sleeper. Bed is clean and they set up early so you can rest (within an hour for air-con coach and 2 hours for fan coach). On arrival of your station, the coach master will wake you up - no worry of missing your station. Toilet on board is clean and well equipped - you can even take a shower inside. There are also basic outside for wash up - reliefing congestion during peak morning hours. If you are connecting to a ferry, the bus operator that brings you to the ferry terminal will be waiting at the station exit and direct you to the appropriate counter - very convenient.
★★★★★ Jan 31, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Everything went very smoothly. Train clean and on time. AC was quite cold so warm clothes were needed. Personnel friendly.
★★★★☆ Jan 29, 2017 (avia Economy, Thai AirAsia)
★★★☆☆ Jan 29, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
the train was good but it kept stopping for no reason, which made us 1 hour and a half late and miss the bus. We didn't have to pay any extra for the second bus that the company provided but it isn't really nice for a trip that should last 14h in total to last more than 20 (bangkok-phuket) - i am still at the bus while writing this.
★★★☆☆ Jan 29, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Train was late so missed bus connection... new bus provided makes frequent stops and is putting us in Phuket 6 hr later than scheduled.
★★★★☆ Jan 28, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★☆☆ Jan 28, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
12Go does their marketing to make it look like certain routes are going to fill up / sell out so you buy your ticket through them. So I bought mine ahead of time. In reality, we got there and there were a ton of seats on the train left. Paid their stupid $14 online booking fee for nothing. Would not use again. **Train ride was fine, but it left an hour late.
★★★★☆ Jan 26, 2017 (train #85 VIP Sleeper, Thai Railways) :
The sleeper was comfortable and the staff all very nice, friendly and professional. I enjoyed the journey very much and it was lovely to have sheets and a cover on the bed as well as dinner service. The only issue I had was some cockroaches in the carriage which made me think it could have been cleaner but it didn't spoil the trip. We arrived on time, which was great. 12goasia provided a fantastic service in acquiring the tickets for me.
★★★★★ Jan 26, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Comfy bed and great way to get to the next destination. Train left late with no explanation. I wasn't totally sure I was on the right train until after we'd left and the ticket was checked. Tickets were easy to purchase and pick up and staff were super helpful.
★★★★☆ Jan 26, 2017 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Jan 25, 2017 (train #85 VIP Sleeper, Thai Railways) :
Superb service by 12go! Booked everything online and worked like clockwork. Even with a 3 years old twin. Sleeper 1st Class meant 1 room with 4 beds on board. Super cool
★★★☆☆ Jan 24, 2017 (train #167 Class II Sleeper Fan, Thai Railways) :
the window in car10 seat numer 8 is broken, cant close or ooen it, so was making noise all night and I couldnt sleep at all :(
★★★☆☆ Jan 22, 2017 (train #43 Class II AC, Thai Railways) :
There was a little animal on my side, and it's went between the window... The toilets are smelling so unbelievable bad.
★★★★☆ Jan 22, 2017 (train #173 Class II Sleeper Fan, Thai Railways) :
nice and efficient service at the office. we were used to second class sleeper since several years and are satisfied. to bad restaurant has no more beer to offer, and the food is not very tastefull. however we are satisfied allover, for our trip from bangkok to suratthani.
★★★★★ Jan 22, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jan 21, 2017 (train #43 Class II AC, Thai Railways) :
The air cpnditionned is very Toi cold Very Nice trip Thank you
★★★★☆ Jan 19, 2017 (train #43 Class II AC, Thai Railways) :
Excellent service by 12go. Old train with a cockroach crawling out of the seat
★★★★★ Jan 19, 2017 (train #167 Class II Sleeper AC, Thai Railways)
★★★☆☆ Jan 15, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
2nd class with fans was pretty noisey and bumpy. 2nd class AC carriage was more modern and I wonder if it was quieter and smoother. Bear in mind cheaper carriages might contain younger, more exhuberant travellers. Mind did. He was tiresome.
★★★★★ Jan 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Excellent as usual.
★★★☆☆ Jan 14, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Train environment itself was cool and comfortable, however there were cockroaches crawling around and I could not sleep because of it. I narrowly missed the flooding, thankfully. Staff were kind and helpful.
★★★★☆ Jan 13, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jan 10, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Everything went very smoothly from picking up the tickets to the actual trip - train, ferry and bus were mostly on time and all very comfortable - my only criticism would be the toilets on the train - they could be cleaner. Great system which I will definately use again!!
★★★☆☆ Jan 10, 2017 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jan 9, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Pleasant staff. Comfortable.
★★★★★ Jan 6, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
everything went completely fine, beds are comfortable and the stuff at the office and on the train is very friendly and helpful.
★★★★★ Jan 6, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Jan 5, 2017 (train #83 VIP Sleeper, Thai Railways) :
Great app and smooth service from 12go. Picked up tickets opposite station with zero fuss or waiting. Train was not so great - cabin was dated, with cold air vents the could not be closed, even by the train staff. We resorted to stuffing with toilet paper to reduce the draught. Train was very noisy and the light in the corridor was left on all night, which made for an uncomfortable night's rest and hardly any sleep. OK for some privacy - although the door to the adjoining cabin doesn't close tightly and you can hear everything - but that's about it. No option of meal either, and which was advertised. Not worth paying double. Would be lower than three stars if it weren't for the great 12go service and the friendly attendant who made up the beds and gave us a wake up call 10 mins before our stop.
★★★★☆ Jan 5, 2017 (train #85 VIP Sleeper, Thai Railways) :
Very easy and efficient booking with this service - easy to find to pick up tickets and transfers to buses with provided vouchers worked well even when train was a little late and we missed connections. Sleeper train very comfy.
★★★★★ Jan 4, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
Great service...offices opposite main entrance of train station...when coming from the metro you need to through the station and go out of the door beside the left luggage. You will see rhe building in front of you .
★★★★★ Jan 4, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
All perfect
★★★★☆ Jan 4, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jan 3, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jan 3, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jan 3, 2017 (train #85 VIP Sleeper, Thai Railways) :
Very smooth journey, no problems at all and very easy to collect tickets/instructions very easy to follow - 5*! High speed ferry at 45 mins definitely recommended
★★★★☆ Jan 2, 2017 (bus Express, Krung Siam Tour) :
Nice and clean with surprise mini TVs at each chair.
★★★★★ Jan 2, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jan 2, 2017 (train #167 Class II Sleeper AC, Thai Railways) :
Cheap, nice and easy ticket pick up
★★★☆☆ Jan 2, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Although I actually enjoyed 2nd class fan more than 2nd class AC (which I found way too cold) the train was clearly much older than the one I went up to Chiang Mai with. Beds narrower, less comfortable, no toilet paper or tissues at the sinks... just good to be aware that trains can be very different although seemingly similar when you book them!
★★★★☆ Jan 2, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
Ticket office was great service and the train was very well organised including sleeping bedding etc. The only thing was the food on the train. absolutely awful and twice the price it should be. Basically 3 bowls of slop for 210 Bahts. Should have bought snacks and drinks from 7-11.
★★★★☆ Jan 1, 2017 (train #85 Class II Sleeper Fan, Thai Railways) :
You get what you pay for here folks. Its hands down the most cost effective method to go clear across the country. Its very noisy, couple stops but staff are indeed great about waking you up before your stops, offering food etc. My one and only complaint is that we bought first class sleepers 8 months in advance. 2 months before our trip, we were downgraded to second class with fan (we were not offered second class with AC which is an option folks). As it turns out, it was still ok and we received a partial refund on our tickets. That said, it raised some red flags as we made friends with some of the people who got first class tickets who bought only 3 months in advance. This means that once this company has your ticket in hand, they start sending out emails to the people who baught far in advance and paid less for the ticket in hopes you'll accept a down grade at which point, your first class ticket is given to the person who paid the most...more profit for them. They use the fact that they have to physically purchas and "confirm" your ticket to their advantage.
★★☆☆☆ Jan 1, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
THEY SAID THAT HE TRAIN WAS FULL!!! THERE WERE COMPLETE CHARAGES EMPTY. I HAD BOOKED TWO LOWER BIRTH SEATS/BEDS. THESE WERE NOT ALLOCATED OR GIVEN ON REQUEST. FURTHER MORE THE STAFF THEN PROCEEDED TO MAKE UP THE BEDS FRO THEM SELFS.TO SLEEP ON AT THE EXPENSE OF THE FAIR PAYING PASSENGERS???? I HAVE TRAVEL THIS TRAIN ON NEW YEARS EVE TWICE NO-BLACK AND WHITE BAD THIS TIME. (ALSO IT WAS AN HOUR LATE)!. SO THAT'S THAILAND RAIL LOSS ON THE TRAINS & THAILANDS GAIN ON THE PLAINS
★★★★★ Jan 1, 2017 (train #85 Class II Sleeper AC, Thai Railways) :
I tried to book the train tickets from Bangkok to Surat Thani 60 days in advance but all tickets gone in 10 minutes after opening time for sale. The only option was left to go via travel agency. The 12Go Asia were efficient and helpful. I was glad to get tickets for a small commission. The train journey was okay and comfortable enough. The only reservation was the air conditioner was too cold, so bring extra layers.
★★★★★ Jan 1, 2017 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Dec 31, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Dec 31, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
After experiencing the new trains to Chiang Mai, this was a minor disappointment. The carriage was old and the top bunk was hard. For the rest clean and the benches were fine. It's an experience I wouldn't have wanted to miss. There are people selling stuff in the train although it might sometimes seem there giving it for free and come ask you to pay afterwards...
★★★★★ Dec 31, 2016 (train #31 Class II Sleeper AC, Thai Railways) :
Outstanding
★★★★★ Dec 31, 2016 (bus VIP24, Krung Siam Tour) :
Fast and good
★★★★☆ Dec 31, 2016 (train #85 VIP Sleeper, Thai Railways) :
Can't fault 12goasia. Everything went as planned, informative and helpful. Railways could have warned us when we were approaching Chumphon station, could have easily slept through and missed our connection. I realise it's our responsibility but...
★★★★★ Dec 31, 2016 (avia Economy, Thai Lion Air) :
Very kind and helpful people, a bit pricy though.
★★★★☆ Dec 30, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Dec 29, 2016 (bus Express, Krung Siam Tour) :
We got more than we expected, snacks and water on board, and when we stopped half way we got free food to eat, it was a comfortable journey slept most of it was good to catch up on sleep from travelling so much!
★★★★★ Dec 29, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Dec 29, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Nice trip. Slept like a baby. Toilets was no good at all. Otherwise a great alternative to flying. Staff was wonderful
★★★★★ Dec 29, 2016 (bus VIP, Nakhon Si Racha) :
i slept very good on the bus, kind assistance and very clean!
★★☆☆☆ Dec 29, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12Go claim that the trains were all booked but I got a new ticket from the station with no problem. 12Go would not refund or change the ticket and over charged me. They are a third party company charging above normal prices. Unless you really worry about booking in advance you don't need to use their service. The actual train journey was okay. Quite noisy and bumpy so hard to sleep. The breakfast was cold crap so avoid and bring something to eat yourself. When you alight at the destination it's the usual Thai style mayhem but easy enough to find your connecting bus. Although if you get an early train you may have to wait for the second train so they can fill the bus to the ferry. But it's ok, you can eat at their restaurant and give them more of your money. So I reccomend you do it yourself.... it's part of the adventure
★★★★☆ Dec 28, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Dec 27, 2016 (bus VIP, Krung Siam Tour)
★★★★★ Dec 27, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Service from these guys very good. Recommend
★★★☆☆ Dec 27, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
You get what you pay for :) we were too late for first class, so had to go for second class with fans. The train is old, but clean, bed is ok, but would be a challenge for travellers taller than 186cm. You are unlikely to get proper sleep, it is hot, noisy and full of abrupt stops. But then it was the only most convenient way to get to the place.
★★★★★ Dec 25, 2016 (train #43 Class II AC, Thai Railways) :
Very good service from 12Go, picking up the tickets was fast and easy. The train was on time and the level of comfort matched with what you can decently expect from 2nd class.
★★★★☆ Dec 25, 2016 (train #43 Class II AC, Thai Railways) :
I was so glad I got the ticket in time. Good service!
★★★★★ Dec 25, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Bangkok to Surat Thani with Class II Sleeper AC. Train no.85. Service of 12go was very good. We first ordered first class, but it was all taken by the time. We were contacted via email in six hours and was given number of similar offers, of which we choose Class II AC sleeper. Departure was a bit late because of ongoing boarding of people, but we were on our final destination on time. The train was clean, definitely no bugs. Train service prepared the beds after departure / dinner. The bunks are comfy and clean, beddings were clean also. Possible to order breakfast in the evening for specific time with wakeup. Food was fresh and price for breakfast was 150 Baths. Rations are quite large. Level of noise depends on other travelers, we have two families with small children and it was ok. Toilets were ok for a train. Lower bunk is really wide, so even a tall person can fit there, if you lie diagonaly (I am 198cm and ok). Upper bunk not so big, but ok for smaller person. Staff was funny, nice and smiling. Be careful not to take anything for "free", you will be billed later. Overall we were very satisfied with the service.
★★★★☆ Dec 25, 2016 (train #83 VIP Sleeper, Thai Railways)
★★★★☆ Dec 24, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
The reliable service of 12goasia is very good. The 2nd class train is a Thai experience, its fun, clean, nice food service, drive's on time, fine bed, good travellers but noisy and an old school train. But don't doubt and enjoy :-)
★★★★★ Dec 24, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Arrived late at the station, but got the tickets there. Everything worked as it should.
★★★★☆ Dec 24, 2016 (bus VIP24, Krung Siam Tour) :
Everything was OK but when we got dropped off in chumphon we were given no help and left abandoned on a random Street
★★★★☆ Dec 24, 2016 (train #85 VIP Sleeper, Thai Railways) :
Train service was excellent. However not given 5 stars due to what we consider very deceptive approach by operator on train who provides food. He distributed juice and fruit with a gesture that implied it was inclusive to train cost and followed up in the morning demanding an excessive payment for these. Would appreciate being advised there was a cost involved at time of distribution. Again, the service or 12Go outstanding!
★★★★★ Dec 24, 2016 (train #173 Class II Sleeper AC, Thai Railways) :
Old train but clean and pretty comfortable bed. Toilet is old but clean too. Staff are rather friendly too. 12GO gave excellent and efficient service too. Great, friendly staff
★★★★☆ Dec 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Well worth the money. Comfortable sleep in 2class lower bunk. Staff very efficient and friendly.
★★★★★ Dec 23, 2016 (train #85 VIP Sleeper, Thai Railways) :
Every thing fine, worked well, no complains, good service, recomendable!
★★☆☆☆ Dec 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
For the price the train was lousy. Even a bus is less shaky. Clutches were loose in order to that you felt every stop or acceleration. Noisy since 4 AM in the morning. Some personell was unfriendly.
★★★★☆ Dec 20, 2016 (train #85 VIP Sleeper, Thai Railways) :
Refund on tickets which was a surprise. Train clean and quite comfortable. Like 12Go's honest write up on things and even their terms and conditions. Very refreshing and did make me chuckle
★★★★☆ Dec 20, 2016 (train #85 VIP Sleeper, Thai Railways) :
Clean and comfortable way to travel. We collected our tickets 3 days before and they refunded us 400 baht which was a nice surprise. Lovely staff
★★★★☆ Dec 20, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★☆☆ Dec 19, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Dec 19, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12GoAsia service was great. Upper birth was acceptable to sleep (I'm 185cm tall). Toilets were not so clean, AC system tried to cool us to death :)
★★★★★ Dec 18, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Awesome. Second time I do this trip and very pleased again. With a bonus that last time I had to give away an address in Bangkok to get the tickets and now with the excelente service from 12go just need to walk across the street and pickup the tickets at any time.
★★★★★ Dec 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Easy Easy ticket pick up. Confortable bunks on sleeper train and good service all round.
★★★★☆ Dec 15, 2016 (train #85 VIP Sleeper, Thai Railways) :
The stafff were friendly and helpful. Offering some ear plugs for the journey would be a nice touch.
★★★★★ Dec 14, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Dec 13, 2016 (bus VIP24, Krung Siam Tour) :
Very good seats and very punctual
★★★★★ Dec 12, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Good and friendly services.
★★★☆☆ Dec 12, 2016 (train #85 VIP Sleeper, Thai Railways) :
It was a convenient trip in thay style. A comfortable way of travelling for a very reasonable price. The drinks and foods were good. Very friendly people at the 12go office and on the train.
★★★★☆ Dec 10, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Dec 9, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★☆☆ Dec 9, 2016 (train #167 Class II Sleeper Fan, Thai Railways)
★★★★☆ Dec 8, 2016 (train #85 VIP Sleeper, Thai Railways) :
Easy booking service with 12go. We booked a 1st class sleeper. Room and beds were comfortable had a good sleep... Bought our own food from a cafe outside so didn't go to the train restaurant.
★★★★★ Dec 7, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Good, punctual service, comfy beds, and you can order coffee to wake you up to!
★★★★☆ Dec 3, 2016 (train #85 VIP Sleeper, Thai Railways) :
We took first class and it was comftable and nice! Remember that they try to sell alot of things sp bring your own food. But i enjoyed it.
★★★☆☆ Dec 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Service of 12go is fine. Train however old and not very clean.
★★★★☆ Dec 3, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Dec 2, 2016 (train #85 VIP Sleeper, Thai Railways) :
We booked a first class ticket and I guess we expected a little bit more. The cabin was very cold and there was no way to control the ac. The electronic switches looked like something from USSR. The cabin was also very dirty and there was a big bug in the cabin. There were also lots of people bursting into our cabin trying to sell different foods, most respected a no but others just showed the food in our hands and wanted payment and it took a long time to get them to leave. There were only one powersocket in the cabin that was very inconvenient located at above the door to the cabin. The reading lights didn't work. All of this would have been okay for second class but for first class (and considering the price were almost that of a plane ticket) we were a bit disappointed. The ride however was comfortable and almost on time. The booking through 12Go was very good and there were no problem to collect the tickets.
★★★★★ Nov 29, 2016 (avia Economy, Thai AirAsia)
★★★★★ Nov 29, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Nov 27, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Nov 26, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train clean, on time. Cars kinda tired, need new rolling stock.
★★★☆☆ Nov 24, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
2 things to know up front: The no. 85 train is an older rickety model with an Asian style squat toilet. Prepare yourself for constant noise of the train and frequent stops throughout the night, this won't be the most restful nights sleep you get but this service is a great price for getting you across country whilst being able to glimpse ordinary life out the window. The onboard staff - esp ladies from restaurant car were v helpful a waking passengers 5 mins ahead of their stop. I'd recommend this for the great price and the unique experience, rather than comfort or speed (cheap commercial flights are in the same kinda price range).
★★★★★ Nov 22, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Nov 21, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Nov 21, 2016 (train #85 VIP Sleeper, Thai Railways) :
Easy booking service with 12go. We booked a 1st class sleeper. Room and beds were comfortable. I wore ear plugs and had a reasonable nights sleep. Be warned you are paying for everything they bring around. They gave us OJ and a fruit platter on arrival as though it was complementary but it's not! Also beware of the dodgy guy selling beer!!
★★★★☆ Nov 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
It's ok!
★★★★☆ Nov 20, 2016 (train #43 Class II AC, Thai Railways) :
Very good service from 12Go, picking up the tickets was fast and easy. The train was on time and the level of comfort matched with what you can decently expect from 2nd class.
★★★☆☆ Nov 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Clean and cool inside of berths. Upper berths are small if your tall. Over 6ft and you'll be bending your knees. Toilets on train 85 were so so, sitting and squat type available. The Bangkok to Surat Thani train was on time, so we were able to catch our bus.
★★★☆☆ Nov 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
It was oke
★★★★★ Nov 15, 2016 (avia Economy, Thai Lion Air) :
So easy to find it and very kind staff and helpful ❤️
★★★★☆ Nov 14, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A couple of the toilets for females were disgusting. Very comfortable sleep and plenty of room. A hot breakfast would of been good. Better than flying, great scenery.
★★★★★ Nov 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very efficient service, no stress at all
★★★☆☆ Nov 13, 2016 (train #85 VIP Sleeper, Thai Railways) :
Glad we did first class but don't expect first class standards at home. Bugs in the room but the bed was comfy and there was a proper toilet at the end of the carriage rather than a hole in the floor. An adventure worth trying.
★★★★★ Nov 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great purchase and pick up experience. The train was good as well.
★★☆☆☆ Nov 13, 2016 (train #85 VIP Sleeper, Thai Railways) :
The train was dirty, insects where on the tabel
★★★★★ Nov 12, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
All is Ok.
★★★★☆ Nov 12, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Nov 11, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A really handy service. Was able to book my tansfer from home and avoid a night in bangkok. Ticket collection was quick and easy and everything went smoothly.
★★★★★ Nov 11, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
everything was perfect, very seriously office. I recommend it 100 percent
★★★★☆ Nov 11, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★☆☆☆ Nov 10, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
The sleeper is a nice experience. But it is old and can get hardly any sleep. But still i would recommend. 12go booking was easy and the staff was very helpfull
★★☆☆☆ Nov 10, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Nov 9, 2016 (train #85 VIP Sleeper, Thai Railways) :
Pretty fun. Orange juice way too expensive. Super rickety, but that's okay! We are doing it Again from Chiang Mai... I could never do 2nd class after experiencing it in our private room. Food was super good also
★★★☆☆ Nov 9, 2016 (train #85 VIP Sleeper, Thai Railways) :
Would reccomend as an adventure... but dont expect 1st class as at home. Remember that everything u get offered has to be paid for at end... but its convenience as no other option. Boat transfer is good and all a pretty seemless experience.
★★★★☆ Nov 7, 2016 (train #85 VIP Sleeper, Thai Railways) :
bed was comfy, good was nice, orange juice at the start is not free you'll get hit for 300 baht later on so day no unless you really want it. they let you smoke in the second class toilet even if you're in first class. order thai food they aren't good at sandwiches
★★★☆☆ Nov 5, 2016 (train #85 VIP Sleeper, Thai Railways) :
On time. Meal was tolerable. Bugs in bathroom and room. Was an adventure which was what I was looking for! :)
★★★★★ Nov 5, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Really organized and make sure I get all my connecting transfer smoothly to reach my destination. Reasonably priced and well organized trip. I highly recommend new travellers
★★★☆☆ Nov 4, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Nov 4, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Nov 2, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Nov 2, 2016 (train #85 VIP Sleeper, Thai Railways) :
Super reliable and easy Service. German-style:-)
★★★★★ Oct 30, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
Really good service. The communication was perfect, really easy to find- in front of railway station.
★★★★★ Oct 30, 2016 (train #43 Class II AC, Thai Railways) :
Eveything was good and easy. From booking on internet, getting tickets etc!
★★★☆☆ Oct 29, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Oct 29, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
It's excellent service, friends! I got my tickets at the Bangkok office.
★★★★★ Oct 26, 2016 (train #43 Class II AC, Thai Railways) :
Great service
★★★☆☆ Oct 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Good way to cover a lot of ground cheaply and more easily than a flight. I wish that I had read some of the other reviews before though because I was frozen on the upper bed where the air con blows right in over your curtain. Definitely pack an eye mask if you're on an upper bed too as they don't switch the lights off and these are also right above the curtain as the curtain doesn't reach the ceiling. If it wasn't for these things I'd have probably had a good sleep as there was plenty of room for me (I'm 5ft 8) and my day bag, and luggage rack for my big bag. My friend was on the lower bed and slept soundly! It was pretty grubby but the sheets were clean. Toilet is European style but with a hole out the bottom of the train. There is soap and running water. 12go service was great. Made life much easier.
★★★★☆ Oct 21, 2016 (train #83 VIP Sleeper, Thai Railways)
★★★★☆ Oct 21, 2016 (bus VIP, Bangkok Busline)
★★★★☆ Oct 19, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Oct 18, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Oct 16, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Oct 16, 2016 (train #85 VIP Sleeper, Thai Railways) :
My boyfriend and i travelled in 2 2nd class a/c sleepers. I have to say we both thoroughly enjoyed the trip. Admittedly it was probably not the same standards as a 2nd class train in Europe, BUT having said that it was great! The beds were comfortable, the food was good, the staff were lovely and helpful!
★★★★★ Oct 16, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Oct 16, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Friendly staff, nice service, all on time! :)
★★★☆☆ Oct 16, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Oct 15, 2016 (bus Express, Sri Suthep Tour) :
The ticket office was confusing as I was sent to at least 5 desks before being sent to the right one and nearly missed my train.
★★★☆☆ Oct 15, 2016 (train #85 VIP Sleeper, Thai Railways) :
Although the train service was on time - which is certainly the most important thing, other areas were very poor. There was a shower, as advertised, but it was far too filthy to consider getting clean in. Also, the total cost of the breakfast ended up being over twice what was advertised, and it was so bad that it should be avoided altogether. Definitely would take this train again, but make sure you take care of all your own amenities.
★★★★★ Oct 15, 2016 (train #85 VIP Sleeper, Thai Railways) :
1st class sleeper x 2 with adjoining doors so all four of us were together. Great when you travel with kids. Rooms where clean and staff friendly. Avoid dodgy guy selling food trays and beers from his bag. 12go.asia made booking and picking up tickets so easy! Thank you.
★★★★★ Oct 10, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Ordered tickets in advance, ticket office easy to find. Booked 2nd Class sleeper with Fan as I was travelling with a small dog that I had flown to Bangkok the previous day from the UK. Altogether the carrier and my dog weighed 21kgs. Had to pay 90 baht extra for the "luggage" which considering the length of journey, I thought was pretty good value. Very helpful staff at Hua Lamphong station in light blue shirts. Essentials - eye mask, and a good insect repellant as I found about 30 or so dead mosquitoes around me when I woke up in Surat Thani. Other than that, no complaints
★★★★★ Oct 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very organised transfers a smooth ride.
★★★☆☆ Oct 4, 2016 (train #85 VIP Sleeper, Thai Railways) :
The 1st class sleeper was satisfactory. The conductor was very friendly and helpful. We wiped the chairs, sink, and table with lysol wipes before settling in... much needed and glad I brought them. No bugs this time... second class was full of roaches. We refused food and drinks... had heard bad reviews. Definitely needed our ear plugs and eye masks. Would recommend only 1st class, felt safe and comfortable.
★★★★☆ Oct 3, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Good vałue, ac wouldnt have made much of a differnece to comfort - bring eye patch from plane and mosquito repellent - perfect
★★★★☆ Oct 2, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Oct 1, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A great, economical way to travel, clean bedding, made up by a very pleasant young Steward, comfortable sleeping area and relevantly quiet throughout the evening. Would recommend it to anyone who wants to get from Bangkok down south, saves on overnight accommodation to.
★★★★★ Sep 29, 2016 (train #43 Class II AC, Thai Railways) :
Very nice and clean service.
★★★★★ Sep 29, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Sep 29, 2016 (train #85 VIP Sleeper, Thai Railways) :
We have travelled from London to Saigon by train and this ride was as good as any - go first class Thai Rail - an excellent trip. - Thank you 12go Asia for the excellent arranging
★★★★★ Sep 29, 2016 (train #85 VIP Sleeper, Thai Railways) :
First class night train is the way to go!
★★★★★ Sep 28, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Sep 24, 2016 (bus VIP, Bangkok Busline) :
2 bad things: - No English - They play the music very loudly in the middle of yhe night to wake you up twice... Pretty annoying since we are all asleep.
★★★☆☆ Sep 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A really good low-cost adventure option versus flying if you have the time to spend on a long journey. If you're travelling with a companion, be sure to book and confirm seats together (facing each other) to ensure your lower and upper sleeper berths are not separated. Sleeper berths are comfortable, but the uneven rail tracks for the first 4 hours makes sleeping elusive. The AC is fierce at the beginning. Bring a sweater or you'll be cold. On our journey someone turned the AC off in the early hours of the morning, so the compartment soon became hot and sweaty until around 6am. This train journey seems to be most popular with the backpacker tribe, who are mostly good natured, laid-back, and generally considerate toward fellow travelers. Baggage stowage in the compartment is also well suited to accommodate lots of different bag types/sizes. Strongly recommend eating an early dinner before departure as only limited food/ refreshment options are available on the train. Also a good idea to go to the bathroom immediately before you leave to avoid or minimize your visits to the train toilets. Enjoyable to arrive into Suratthani and feel fresh air breezes again. Waiting for the bus for 1 hour+ followed by a 1 hour bus journey to the ferry dock is tedious. The Catamaran ferry ride to Samui is good though, and makes for a pleasant way to arrive on the island.
★★★★★ Sep 20, 2016 (train #85 VIP Sleeper, Thai Railways) :
Thank you for your service. It was very easy to book, all information was given promptly and directions to the DOA building was very clear. Very Helpful! Thank you
★★☆☆☆ Sep 16, 2016 (train #85 VIP Sleeper, Thai Railways) :
The train was comfortable, but there were a lot (!) of cockroaches in our compartment. They were crawling over the floor the whole night, so we didn't get much sleep. I think my boyfriend killed at least 30 of them. The organisation from 12go Asia was perfect though, I would book my next trip with them again.
★★★★★ Sep 16, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
Great service by 12 go. Asia, paid for priority as last minute booking, unfortunately didn't get the sleeper I wanted (1st class) but they were very quick to come back with other options. Took 2nd class with fan which was late.... but it's Thai time so I'm quite used to that, it was hot but all in all a great experience! Thank you
★★★★☆ Sep 15, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Sep 15, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Sep 13, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Sep 12, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Ordered tickets for the 10th of September while I actually needed tickets for the 9th of September... 12go asia helped me out changing the tickets on the departure date (had to pay some for the Exchange but that was beause of the Railway regulations)! They also changed the transfer to koh samui for free because of the date issue There was a slight issue with a child Ticket. If you need a berth for a child, just order a adult berth because the child option is only for te child sleeping with you in the same berth. Put in the comment that one berth is for a child, but that it needs its own (in the faq its clear, but when ordering the tickets i found the informatie about this a bit confusing).
★★★★★ Sep 12, 2016 (train #43 Class II AC, Thai Railways) :
I had been in Thailand for 3 days before undertaking our rail journey. our rail journey was the first day that I relaxed & felt I was on holidays. Cabin temperature was perfect, staff friendly & helpful, & seeing the amazing countryside pass by the window was truly wonderful. One small complaint is the windows could be cleaner. As for 12go... Superb! 12go made everything so easy. I will be back to see you again. Brilliant service and a wonderful experience.
★★★☆☆ Sep 11, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train departed on time, but arrived 3H late, which made me miss an affordable shuttle. otherwise, great trip.
★★★★☆ Sep 10, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train was all good and as expected, comfortable beds and really quiet at night! Ticket Office was good to find and the staff really friendly and helpful. BUT the guy collecting us at the Train station was a bit creepy and seemed to us like shady and not trustworthy. He should have worn an official t-shirt or some sort of sign. Also, we weren't informed that the shuttle bus to the takes a whole hour. Nothing major, we totally recommend 12go.asia, just tips to make it even more enjoyable!
★★★☆☆ Sep 6, 2016 (train #85 VIP Sleeper, Thai Railways) :
Train journey and 1st class sleeper cabin was fine. Toilets were an absolute mess piss everywhere, no soap. The food clerk puts immense pressure on people to buy food and drinks - we bought juice and coffee and both of which were terrible. He decided that he was getting to keep his own tip, so it cost 300 baht for instant coffee and the shittest OJ I've ever had. 12goasia service was excellent. Will definitely use them again.
★★★★★ Sep 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Nice!
★★★★★ Sep 4, 2016 (train #83 VIP Sleeper, Thai Railways) :
Very clean and comfortable, i could even get a shower on board. The only problem was the wake-up call just 5 minutes before getting down from the train...
★★★★★ Sep 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12goasia did a great job for us. I purchased our train tickets, bus and ferry connections on the Internet from the states. They were very professional. There was someone from the ferry to greet us at the train. We had breakfast while we waited for the bus to the ferry. Food was good and much cheaper than the train. We took our meal onboard last night and off the train in the morning in Surat Thani. Much cheaper and better food. The AC was cold so bring a sweatshirt or sweater. The blanket is not necessarily enough. I had a night mask and earphones. Beds are comfortable enough. It was 2nd class but a great way to get from one place to another. Definitely not luxury but very adequate for a backpacker. Thank you 12go Asia for easy reservation.
★★★☆☆ Sep 1, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Aug 29, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Aug 29, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Good sleeper train seats! 12 hours of long boring journey.
★★★★☆ Aug 28, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Aug 27, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Il servizio buono, il pullman un po' meno!!!
★★★★☆ Aug 23, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Aug 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
All ok
★★★★★ Aug 20, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Everything smoothly arranged. Nice experience this nighttrain. 12go gives good directions in how to pick up tickets. We had a little refund also. Thank you
★★★★★ Aug 20, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Muy bien el tren, el bus y el ferry todo ok
★★★★☆ Aug 19, 2016 (train #167 Class II Sleeper AC, Thai Railways)
★★★★☆ Aug 18, 2016 (train #85 VIP Sleeper, Thai Railways) :
Two interlocking cabins great for a family of 4. Good way to travel from Bangkok to Koh Samui. Bit of pressure from catering staff to buy food and drinks. Great service from 12GoAsia in purchasing and picking up the tickets.
★★★★☆ Aug 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train Bangkok to Surat Thani. Bathrooms were fine, not super clean but good enough for a quick pee. Two sinks outside for those things so you don't have to do those things in there. One outlet in sight and nearly always taken so plan accordingly. Lights on whole time so if top bunk bring sleep mask. Bring ear plugs regardless--crew and others often don't close doors between carriages so is noisy. Meals offered for ~200B. Got breakfast, a nice way to wake up. Dinner had 1 vegetarian option, looked good, didn't try. Also guys walking aisles with snacks and tea/coffee for sale. Good AC. Was about 20 mins late. 12goasia was great.
★★★★☆ Aug 17, 2016 (train #167 Class II Sleeper AC, Thai Railways)
★★★★☆ Aug 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Well organised adventure! Everything exactly as they said it would be. A little chaotic in places especially around transfer to coaches at Surat Thani but no huge issue. All in all great fun.
★★★★★ Aug 17, 2016 (train #85 VIP Sleeper, Thai Railways) :
1st class was great! Shared a room as a couple and having your own sink is nice. Airco can be on or off. They make up your bed whenever you want. Two toitels in the cabin. Wake up service! I did not know they would wake us up so I woke up almost every hour to check the time, next time I will sleep like a baby! Fresh sheets and friendly staff. Thank you.
★★★☆☆ Aug 16, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Was late by 2 hours
★★★☆☆ Aug 12, 2016 (bus Express, Sri Suthep Tour) :
The bus itself was great and comfortable. We received drinks and even food. It is not the best way the travel to the islands. You can't go further from the station you arrive on
★★★★★ Aug 11, 2016 (bus VIP, Bangkok Busline)
★★★★★ Aug 10, 2016 (train #83 VIP Sleeper, Thai Railways) :
12go Asia were great, Their office is opposite the railway station making ticket collection very easy
★★★★★ Aug 7, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
They opened early so I could pick up my ticket, and refunded me the difference be I asked for a fan ticket after accidentally ordering the air-con ticket. A+ service. If you buy a fan ticket, make sure NOT to get the upper/top bed. There is no window and if you want to close the shade, you will not feel the fan. Train ride is fun, staff is funny if you want to talk them.
★★★★☆ Aug 7, 2016 (train #85 VIP Sleeper, Thai Railways) :
cabin was a little warn but great value for the money
★★★☆☆ Aug 7, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Toilets were dirty. If I remember correctly, we were promised power points, but there was none to be found on the train :/ Other than that, bed was comfortable. Train ride can be jerky for some people, but no issues for me on that :)
★★★★☆ Aug 6, 2016 (bus VIP, Bangkok Busline) :
The trip has been comfortable.. as annunced loud Music was put on late at night..
★★★☆☆ Aug 5, 2016 (bus VIP24, Nakhon Si Racha)
★★★★★ Aug 4, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Aug 4, 2016 (train #173 Class II Sleeper AC, Thai Railways) :
We loved our lower bunks! Slept like a baby all night. 12Go Asia was excellent!
★★★★☆ Aug 3, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Very nice experience! Clean beds and friendly helpful people.
★★★★☆ Aug 3, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Aug 1, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Safe, clean and comfortable. Normally a bit delay but it's not a big problem. The food was pretty good. A bit chilly if you're on the top bunk, and also bright so bring some trousers and an eye mask.
★★★★★ Jul 30, 2016 (train #85 VIP Sleeper, Thai Railways) :
1st class sleeper was great, kids were in sleeoer.next to us so we made 1 big compartment of it. friendly staff for turning bed and wake up service. one small cocroach but you seen those in more.places. did nit bother us. everyting went smoothly for us thanks to 12goasia! we had combined tickets with ferry so really quick from train to Koh Samui. We took our own food and drinks in train as we now that drinks are really expensive. had a great night sleep. European toilet around the corner si no problem!
★★★★☆ Jul 30, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Purchased tickets online, picked them up at the DOB building. Train was right on schedule, beds were comfortable however it was freezing cold (AC and fan were both on) so bring a sweater and pants.
★★★★★ Jul 30, 2016 (train #43 Class II AC, Thai Railways) :
A good trip, second class but enough room for legs and airco. A lot of stops :-(..
★★★★★ Jul 29, 2016 (train #43 Class II AC, Thai Railways) :
A very comfortable and relaxing train ride.
★★★★☆ Jul 28, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Nice experience to do and no complains if you know what are you doing. We are with five and the children were really enthousiast to do this train trip. As expecting the train is noisy and shake all the times it stops and starts. If you sleep in the upper bed it could be cold but I had enough with the blanket they provide. The beds and sheets are really clean, the toilet on the other hand are really old time train toilet but I didn't expect more than that. It is a nice experience to do and you get to know a lot of people doing that. It spears you time and money and you see more than just flying to your destination. I reccomend it also in combination with bus and ferry. Everything is good organised and they know what they do.
★★★☆☆ Jul 27, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 25, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
The service of 12go.asia was superb and made travel plans really easy
★★★★★ Jul 25, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Excellent, efficient and personal service, both online and in the Bangkok office. Totally reliable and very quick. Cannot be faulted. Philip, Northern Ireland.
★★★★★ Jul 25, 2016 (bus VIP, Bangkok Busline)
★★☆☆☆ Jul 24, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12goasia was excellent but the train journey was such a disappointment compared to bangkok-chiang mai journey. This time the staff on train were rude, told blatant lies trying to scare passengers into buying their food/drink....train itself had seen better days, toilet revolting but mainly due to passengers unclean habits.... . Rep at Surat thani for shuttle bus also told some whoppers regarding taxis on koh samui......
★★★★★ Jul 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
We were a family of 2 adults and 2 kids (4 & 5 years old). Paid online and collecting the tickets at the office near the station was easy. Travelled overnight in 2nd class air con section. Company delivered our request for 4 adjacent beds. Beds, toilets and train in general were clean. Got a little bit cold at night so bring an extra layer of clothes. Can't comment on the food as we did not avail. Great experience for the kids and thoroughly recommended.
★★★★★ Jul 23, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★☆☆ Jul 22, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jul 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Beds looked short at first but they are quite good! I slept OK :-)
★★★★☆ Jul 22, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
Good service, friendly staff, very clean bed linen. We slept well for at least 7hrs of the journey.
★★★★☆ Jul 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I'm 1.86 and the upper bed fit me perfectly. The food was not more than ok. The lights on all time and the AC full on all night.
★★★☆☆ Jul 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go were so easy to use and the pick up point was so easy to find if you just follow their instructions and take the MRT! The train journey was long and slow to say the least. I had a lower berth and hardly slept due to the smell of fuel and the noise. The toilets were poor quality and had the worst smell of urine. Would recommend booking with 12go but would not recommend this journey, save yourself the 12 hour+ trip (17 if you include the bus and ferry to koh phangan) by getting on a plane!
★★★★☆ Jul 21, 2016 (bus VIP, Bangkok Busline)
★★★☆☆ Jul 21, 2016 (train #83 VIP Sleeper, Thai Railways) :
I was travelling alone so it was safe and secure
★★★★★ Jul 20, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 19, 2016 (bus VIP, Bangkok Busline) :
An end to end great trip. Would recommend to anyone
★★★★★ Jul 18, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jul 17, 2016 (train #85 VIP Sleeper, Thai Railways) :
train was on time; we ordered breakfast on the train, which was not really worth the money. the 2 person sleeper was quite OK, there were some bugs though.
★★★★★ Jul 17, 2016 (train #43 Class II AC, Thai Railways) :
A really great experience. Nice and comfortable way to travel through the country. Very good service on the train, nice food and very helpful staff. Will recommend this way to travel.
★★★☆☆ Jul 15, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Good way to travel cheap. Beds were fine. Little bit noisy but with earplugs fine
★★★★★ Jul 15, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 15, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★☆☆☆ Jul 14, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
We had two upper berths but we couldnt sleep because of the light and the sound of the AC next to our bed. Also we saw a roach. It was impossible to use the toilet due to the smell. The best of the train is that gets you where you want to go.
★★★★☆ Jul 13, 2016 (avia Economy, Thai Lion Air)
★★★★★ Jul 12, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 9, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The ride was pleasant, though I thought it was a bit slow. I was on a 2nd class sleeper and was thankful that I got the lower deck. Had a comfortable sleep. It was a good experience for me as it was my first time to ride a train.
★★★★★ Jul 9, 2016 (bus VIP, Bangkok Busline) :
Perfect!! ***** Luxurious, comfortable, good sleep.
★★★☆☆ Jul 9, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train 5 stars. Food staff 1 star. 12go.asia were a pleasure to deal with in purchasing the tickets. I got a refund on picking up the tickets, I had forgotten that you pay for adult lower berth and any upper berth or kids are cheaper. I had fond memories of catching this train in 1987 and wanted to take my wife & 3 boys on the same trip, observing real Thais living real lives. It was the same train but it was in good condition. Departure & arrival times were exactly as scheduled. We were in 2nd class air-con sleeper. Comfortable and quiet. Seats wide and comfortable. I found the temperature nice but a couple of the kids were too cold during the night, so pack a light jumper if you feel the cold. The beds were fine with fresh linen and a single light blanket. The lower bunk has a window view or distracting lights during the night depending on your perspective but I just loved the passing village life. Lower bunk has hooks for a small backpack/ valuables etc that would be exposed in the hallway outside your curtain. Toilets are rudimentary but fine for me. The one thing that was a blight on the trip was the blatant rip off by the railway staff doing the food. Ordered reasonably priced meals from the menu & a non-ordered fruit platter appeared. When queried there was a smile and an "eat, eat" suggestion. Thought it must have been part of the deal?? The boys were delivered coke, I assumed they ordered in from different seats, but later told me they didn't order them. When our meals arrived there were extra curries and soups. When queried we were told "for you, for you" as if it was part of the service. Then the bill arrived! 2,400 baht when we were expecting less that half that, they had charged us for a heap of food we had not ordered. The dinner was of good quality (unlike the breakfast) but they scammed us big time by putting lots on our table that we didn't order and then cleaning us out of cash. In fact we didn't have enough baht, it felt like how you lose monopoly. Counting every baht we had then offering a foreign currency that was converted at 20% less than worst case scenario on the street or airport. In short, the Thai Railway food people pulled a scam we hadn't thought of and ripped us off. They used poor English as an excuse, they knew exactly what they were doing. I suggest you take own food or buy from the vendors who walk platters through the train. Left a nasty aftertaste in our mouth during an otherwise lovely train trip. The train 5 stars. Food Service one star.
★★★★★ Jul 8, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Jul 7, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great experience, great service! It was very convenient to get tickets from 12go.asia. We were also refunded for selecting upper berths that are slightly cheaper than the lower berths. We took the 2nd class AC compartment. It was a little too cold so will try non-AC next trip. It was in overall, a great experience (especially catching sunrise from the canteen)!
★★★★★ Jul 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
great service. very clean train. i slept in 2nd class AC- bed sheets very clean. service during all trip very good. alwayss policemans passing by all the time. very quite at night, i had a very good nigr sleep. at the time of my exit, a very polite women from the staff wake me up. for sure, use it again!! 5 STARS
★★★★☆ Jul 5, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★★ Jul 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great service! The instructions were very clear and the front desk staff even helped me with my sim card. The train ride on the 2nd class sleeper was a suprisingly comfortable one! I did NOT see any bugs, the food staff didnt bother me as much (probably because they thought i was local) Im a deep sleeper so the noise didnt bother me as much, the ac was running perfectly, and we had thick enough blankets to keep ourselves cosy. Great experience overall and a trip to be had by all!
★★★☆☆ Jul 3, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jul 3, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Jun 30, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I really enjoyed my train ride and would recommend it to anyone who is comfortable traveling for long durations. This was my first overnight train but I've had many overnight flights before. The beds were of a decent length and width for one person to sleep. The sheets and pillow were clean. There was a curtain to block out light from the walkway. I was in the top bunk which had no exterior windows but the bottom bunk also had a curtain for the window. It would have been nice to have a little more room to store baggage but on a train space is at a premium so I can understand why there wasn't. There are a few hooks over each seat/bed which will support a schoolbag sized bag no problem. The train itself was older but it didn't feel grimey or dirty. As noted by other reviewers people did come up and down trying to sell food and drinks, I just refused them all as I stocked up for trip beforehand. None we're pushy or rude, they all just moved on after I said no thank you. The toilet situation was interesting, it was a trough with a hole in the ground. Fine for me as I am a man and just needed to pee but i can see it causing some bother if you are a woman or need to squat to use the facilities due to the train being quite shaky at times. Wasn't an issue for me but something for other travellers to keep in mind. I was in the bunk closest to where you enter the carriage so there was a good bit of noise coming in, I live in a city near a main road so these noises just fade into the background for me but if you're not used to them I could see you having difficulty sleeping. The staff were friendly and efficient (ticket inspectors and carriage attendant who changes the seats into bunks, I had no experience other than saying no to the food vendors). I was in the second class sleeper with the aircon. Also after the train there were people waiting on the platform to instruct you on where to wait for your bus and also gave you a sticker to denote which ferry you should take. Our guy was very friendly and spoke strong English so was easy to understand. When we were seated we were given our ferry tickets after showing our voucher. They also asked if we had transport from the ferry to our accomodation and offered to provide it if we didn't. Overall I would I highly recommend this service.
★★★★★ Jun 29, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Jun 29, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Your service is some of the best I have had after traveling in Thailand for 35 years
★★★★☆ Jun 28, 2016 (train #85 VIP Sleeper, Thai Railways) :
Really enjoyed it. Easy trip with simple and well organised transitions. Everything was clean and bedding/food good. It was of course a bit noisy and rattled too but that's what to expect of course.
★★★★☆ Jun 28, 2016 (train #85 VIP Sleeper, Thai Railways) :
Really enjoyed it cleaner than I thought - no insects at all. We stayed in the VIP sleeper. The food was nice along with breakfast. The only downside was the toilets which stank and you basically had to piss in a hole (not sure if they considered women in their design). The train left on time and arrived on time. I word of advice:- when arriving to Surat Thani train station make sure you look for lomprayah tour operator as many people will coerce you on to their tour without checking your ticket.
★★★★★ Jun 27, 2016 (train #85 VIP Sleeper, Thai Railways) :
12go.asia arranged everything for us - so nice and easy. Smooth travel but remember that compartments are small and toilets are not so nice but night train is very convenient to travel long distances at night while sleeping. Bus trip comfy and ferry trip also ok.
★★★★☆ Jun 22, 2016 (train #85 VIP Sleeper, Thai Railways) :
The train was pleasant, however the constant disturbance by the food clerks who would try to sell you food and orange juice was not so nice. A simple no would not turn them away. The only remedy was to keep the lock on the door (in the first class sleeper). The food in the restaurant was surprisingly good (180 bht for soup, curry, stir fry, rice and some fruit) However the clerks want you to order via them and have it served in your seat. If you are persistent you can just go to the restaurant car, which is in the front of the train. The cabin is converted into a bunk bed at request, including fresh sheets. The aircon can be a bit strong, but you can turn it down. First class has more privacy as compared to second, since you can close and lock your door. In second this is done by a curtain and your luggage is stashed in racks in the hall way.
★★★★☆ Jun 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very good! We had our beds set up for us with pillows, sheets and a blanket! Slow train so easy to sleep!
★★★★☆ Jun 20, 2016 (train #43 Class II AC, Thai Railways) :
A really great experience, and an amazing way to see the country. If you enjoy Train journeys then I really recommend this - they even feed you on the way
★★★★☆ Jun 17, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
All good. On time. No problems. Would do it agin
★★★★☆ Jun 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Comfortable bus and friendly staff.
★★★★★ Jun 16, 2016 (train #85 VIP Sleeper, Thai Railways) :
12GoAsia provided all the necessary ticketing. Train ride was good. First class sleeper was a good choice. I would advice to take your own food with you. Train prices are a bit inflated. I suspect you pay the 'tourist rate.'
★★☆☆☆ Jun 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train ride was relaxing and the sleeper 2nd class was very comfortable and clean. Slept wonderfully. However, it was difficult to dismiss the meal service staff person. We all (6 people) were not very hungry and wanted just a rice bowl. The staff person told my friend who was Thai, that he could order it but the rest of us could not. When he insisted on knowing why, he was told because we were tourist and they could get more money by making us order a full set meal. My friend was so angry for this treatment of his friends. Finally, the train employee agreed to take our order. When the food arrived, the rice bowls were accompanied by the set meals! We were told we ordered them, which we did not and therefore had to pay for them I hope this was the greed of an individual and not reflective of the overall attitude and practices.
★★☆☆☆ Jun 12, 2016 (train #85 VIP Sleeper, Thai Railways) :
12go asia support was great, but the train was not clean and cockroaches visited us st night. Definitely to expensive and not clean enough. Again: avoid dinner or breakfast st the train, the expensive orange juice also. Dear 12go asia team, please inform your customers in advance about the expensive food and orange juice a st the train, thanks.
★★★★★ Jun 11, 2016 (train #85 VIP Sleeper, Thai Railways) :
Recommend
12Go response:

Thank you for your rating and review, truly appreciated! We are glad that you are satisfied with the transport service. We are looking forward to serve you once again in your future trips!

★★★★☆ Jun 9, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I had a good experience. The train itself was clean, pillow and blanket was comfortable, A/C was perfect, and the train staff was very accommodating. The only issue was the train itself - it was an older train - and as a result made a lot of noise and it ended up being a very rocky ride. This however does not reflect in any way on the company itself - just a heads up for fellow travelers.
★★★★★ Jun 8, 2016 (train #85 VIP Sleeper, Thai Railways) :
Very nice service and good travel. Used 1st class sleeper and that was very cheap. Toilets are not clean but I do not care ;)
12Go response:

Thank you for your rating and review, truly appreciated! We are glad that you are satisfied with the transport service. We are looking forward to serve you once again in your future trips!

★★★★☆ Jun 6, 2016 (train #85 VIP Sleeper, Thai Railways) :
Comfortable in first class, slept well - just a little late setting off.
★★★★★ Jun 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The 2nd class slepper was excellent. 12go is a great service - so easy reliable and friendly. Highly recommended if you want to have your train trip sorted with no stress.
12Go response:

Thank you very much for a nice review.
We do really appreciated you make a booking with us.
If any mistake we would like to apologize as well.
We hope you will be back to use our website again in the near future.
Hope you have a very nice time while you stay in Thailand.

★★★★☆ Jun 2, 2016 (train #85 VIP Sleeper, Thai Railways) :
Very comfortable train ride and bed was fine and made by train conductor! Dinner and breakfast ok. Toilets fine and as you can expect in a train.
★★★★☆ May 28, 2016 (train #85 VIP Sleeper, Thai Railways) :
Train on time. And you can use VIP room in hua lamphong station with AC. the first class train room are old and the toilet dirtty...
★★★★★ May 28, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★☆☆☆ May 25, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Nice 2nd class air conditioned and comfortable. The biggest complaint I have are the amount of people trying to sell me food. It was literally every 5 minutes for a good hour. Then when I did buy some food from the actual menu on the train the food was mediocre at best, but then again it is train food so what can one expect. The thing that bothered me the most was not the substandard food, but the hard sell of the orange juice that I thought came with the meal. It ended up costing me 250 Baht, 170 for the food and a whooping 80 Baht for the worst tasting orange juice I have ever had the mispleasure of drinking. When I asked the 'boss' who sold me the meal in the morning how much an orange juice is he told me 60 Baht. Not good, is it!
12Go response:

Thank you for the review regarding the service of thr trains staff. We apologize for this inconvenience. Most of the time we advise passengers to buy food before boarding (this is allowed) but maybe we forgot to tell about this. Once again our apology.

We hope you continue using our service.

★★★★☆ May 24, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The trip was comfortable and 12goasia is probably the best thats available in terms of ease of booking tickets! The train was punctual and staff helpful. Few things - (a) the lights stay on entire night in the train (b) the AC is unbearable (c) the food on train is way overpriced (d) the water is extremely dirty in the train toilets. Overall would recommend.
★★☆☆☆ May 24, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go was good, although there were things I wish they clarify in their website. The train is fine, but the food is WAY overpriced (breakfast) and you literally get two mouthfuls of a club sandwich. So take food with you!
12Go response:

We thank you and appreciate your review and comment about the service. Please accept our apology for having a dissatisfaction with the transport service ( overpriced food). Rest assured that your concern will be passed on to the ( train / bus ) company management and we’re positive that investigation will be done and improvement will be soon implemented.

Once again, our apology for all the inconvenience and we hope you still consider 12go@asia service in your future trips!

★★★★☆ May 20, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great company to book through had no troubles... Book a bottom bunk on the sleeper train much better
★★★☆☆ May 19, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
The booking and ticket pickup was easy. The train journey to Surat Thani was hot hot hot, wish we had booked an aircon cabin. The train was 2 hours late so we missed the early buses to Krabi, took a local bus to Surat Thani town and had to wait another 1.5 hours for the bus to Krabi. This bus did not have air con, just a very low fan, a most uncomfortable ride. We were dropped off in Talat Kao, close to Krabi Town but the bus drove us to some abandoned lot outside the town (not at a bus terminal) and a guy at a table insisted we had to buy tickets to Ao Nang and Ao Nam Mao from him at inflated prices. We left and found our own songthaew but everyome else - tired from the days exhausting late journey - just gave in and paid the higher fare. Phantip that is NOT cool. We felt duped and it left us with a bad taste in our mouth. Your buses should have aircon and the bus should drove us somewhere central, like mmmm, maybe actually bringing us to Krabi town, and not a 100bht ride from it.
12Go response:

We thank you and appreciate your review and comment about the service. Please accept our apology for having a dissatisfaction with the transport service. Rest assured that your concern will be passed on to the bus company management and we’re positive that investigation will be done and improvement will be soon implemented.

Once again, our apology for all the inconvenience and we hope you still consider 12go@asia service in your future trips!

★★★★☆ May 19, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very easy process, straightforward journey and friendly staff
★★★☆☆ May 17, 2016 (train #85 VIP Sleeper, Thai Railways) :
The trip was very easy and the staff was very nice and welcoming. The only thing I would recommend is having the rooms cleaner and the cushions more comfortable, I was unable to sleep for about half of the ride.
12Go response:

We thank you and appreciate your review and comment about the service. Rest assured that your concern will be passed on to the train management and we’re positive that improvement will be soon implemented.

We hope you still consider 12go@asia service in your future trips!

★★★★☆ May 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The upper berth was a bit short for me. I'm 5'10. It was cold but better cold than hot. Bring warm clothes to bundle up. The food was not great for me. There were some food that had soup and said it was tasty. Service guys barely spoke English so it made for some confusion. All in all good value.
12Go response:

Thank you very much for booking your tickets with us.
We will pass you review to Thai Railways for you instead.
Would bring your advice to improve and develop even more.
We hope you will be back to use our service again in the near future.

Thank you, please enjoy your stay in Thailand.

★★★★☆ May 12, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great trip - on time - lower berth noisy - upper berth excellent. If over 6ft tall avoid berths near doors at end of carriges
★★★★☆ May 10, 2016 (train #171 Class II Sleeper AC, Thai Railways) :
Very good trip and service
12Go response:

Thank you very much for the review.
We hope you will be back to use our service again in the near future.

Thank you, please enjoy your stay in Thailand.

★★★★☆ May 9, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★☆☆☆ May 9, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
Overnight with fan. Was not adequately cooling. Only bedlinen are clean. Service was good, friendly staf at 12go and on the train. Train left 70 minutes late. Ride was really bumpy, loud (windows can't close fully) and we were next to the toilet (smelly and door couldn't close properly)
12Go response:

Thank you to make a booking your ticket with us.
We would like to apologize for the inconvenience and we will pass your review to Thai Railways.

Hope you have a nice trip.

★★★★★ May 5, 2016 (bus VIP, Bangkok Busline)
★★★★★ May 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very good service. Slightly annoying noises in the top bunk but other than that no issues.......
12Go response:

Thank you very much for booking your tickets with us.

We hope you will be back to use our service again in the near future.

Thank you, please enjoy your stay in Thailand.

★★★★☆ May 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very easy trip, from picking up the ticket to final stop The bus to pucket was a little shabby and no air conditioning
★★☆☆☆ May 2, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I would never use Go Asia again. Not impressed at all.
12Go response:

Thank you for sending your comment. We apologize if you have any dissatisfaction with our service though we're not sure what it was about our service you didnt seems to like. But please be kindly reminded that the service that we offers is only booking procedure and not the journey itself as it is the responssibility of the transport company.

Once again our apology.

★★★★☆ May 2, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Took a while to find DOB building as we got dropped off at the Bangkok train station and had to orient around. Had to cross 2-3 BUSY roads to get there which was a bit tricky. In hindsight, would get taxi to drop us directly there. Train itself didn't leave until maybe 20-25 minutes after scheduled departure time (though it did arrive pretty much on time). Converted at around 8pm to beds which was fine by us since we were pretty tired. The beds sheets are very clean and you also get a pillow and blanket (the AC gets a bit chilly). Would recommend taking a light jacket too if you get cold easily but overall the blanket (as well as curtain) keeps you plenty warm. The ride is very shaky and noisy (as other commenters have mentioned) but I didn't really have a problem as I can sleep through most things. We also had bottom bunks which as far as I can tell are much better than the top ones where you have to climb a little ladder to get to and don't have as much head-space. There is a (squat) toilet and shower (both in the same little compartment). I'm not sure how anyone would actually shower though and recommend doing so at your accommodation before or after the train ride. I'm not sure if they did this for all passengers (there were heaps of locals on board), but at least for tourists, they let us know when our stop was coming up so you don't have to worry since all the stop announcements are in Thai. Overall quite a unique, comfortable and relatively cheap experience. We were travelling to Koh Samui via Surat Thani so the total journey (including buses and ferries) was probably less than a quarter of the cost of a plane ticket from Bangkok. That being said, it does take a very long time as there are around 6 more hours to get from the Surat Thani train station to your hotel. I would recommend trying it if you haven't done it before.
★★★★☆ Apr 30, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
12Go Asia was great - friendly and simple to get tickets! Train ride was smooth. The attendant was friendly and made all the beds. Sheets, pillows, blankets, and curtains were provided and worked well. The train car was hot, even with the fans and windows open. It was quite loud, and the lights were on all night. The attendants were good about helping tourists get off at the right stations. I think it would be helpful to have a map with the different stops. But overall, we had a good ride and were able to sleep most of the night!
12Go response:

Thank you very much for booking your tickets with us.
We would bring your advice to improve and develop even more.
We hope you will be back to use our service again in the near future.

Thank you, please enjoy your stay in Thailand.

★★★★☆ Apr 26, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
2nd class AC was very good, accept scam with diner and breakfast...ordered for 3 (they noted for 4 and received it) and was asked to pay 1800bht total with breakfast...no way. More people were scammed during the trip...its a pitty such behavior in such beautiful country. Again stay sharp and be aware!!
12Go response:

We thank you and and appreciate your review and comment about the service. On behalf of 12go.asia, we apologize having a dissatisfaction with the transport service. Rest assured that your concern will be passed on to the ( train / bus ) company management and we’re positive that investigation will be done and improvement will be soon implemented.

Once again, our apology for all the inconvenience and we hope you still consider 12go@asia service in your future trips!

★★★★☆ Apr 25, 2016 (train #85 VIP Sleeper, Thai Railways) :
Very easy trip, well recommended. We used the VIP carriage with the bunks for two. Train wasn't too bumpy and we were woken on time at Suratthani station. Food was a little pricey considering the prices you can pay on the street but decent and still affordable. Only issue was the western toilets were backed up and in general the toilets weren't great. Otherwise all you need to get to Samui!
12Go response:

Thank you for your kind review and rating, truly appreciated! We are happy that you are satisfied with the service. Thank you for using 12go.asia and we hope to serve you once again for your next trip!

★★★★☆ Apr 25, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Food wasn't very nice but perfect journey and staff other than that
12Go response:

Thank you for your kind review and rating, truly appreciated! We are happy that you are satisfied with the service. Thank you for using 12go.asia and we hope to serve you once again for your next trip!

★★★★★ Apr 24, 2016 (train #85 VIP Sleeper, Thai Railways)
★★★★☆ Apr 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train staff was very helpful from the beginning. As I entered the train I was immediately directed to my berth. They offer a dinner / lunch menu so if you didn't prepare nothing you have no worries . The sleeper berth itself was okay really , beside the bug that I saw crawling up and down the wall ( bugs are my enemy). They provide a pillow and blanket and even make the bed for you. Overall experience was good only given a 4 because of the bug. Everything else , you get what you pay for and it's quite sufficient.
★★★★☆ Apr 20, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Good journey, train lleft one hour to late from Bangkok, but arrived in time in Suratthani. This was important for us, because we travelled from Suratthani to Krabi and after that to Koh Lanta. There is a bus directly going from the train station to Krabi, which leaves at 8.00. the airco was put on to late, so in the beginning it was really hot. But later on the temperature was nice. We really slept very well. Good service.
★★★★☆ Apr 20, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Apr 20, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
For the price, good value. Obviously facilities are basic - bring you own ear plugs, eye mask, and enough food, as can be quite expensive on the train.
★★★★★ Apr 20, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
Good trip overall. I did two overnight trips one with fan and one with AC. Given the April heat the fan was not adequately cool do the AC was much preferred and worth the extra fee. 12go was great and everything ran smoothly:)
★★★☆☆ Apr 17, 2016 (train #85 VIP Sleeper, Thai Railways) :
We had more than 2 hours delay, but nobody cares. Our cabin was dirty and full of cocroaches! We told it to the crew, our cabin was changed, but there were still some bugs, awful. This is not a first class for me.
★★★★☆ Apr 15, 2016 (train #83 VIP Sleeper, Thai Railways)
★★★★☆ Apr 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train was on time, conductors were friendly and helpful. This is not a European train, don't expect identical standards. Bring ear plugs, some food, and an eye shade and it's a pleasant trip.
★★☆☆☆ Apr 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Ladies selling food/drink kind of agressive. Too much light coming in through upper level bed. Toilet is just a hole in the ground and you get shaken around quite a bit when trying to use it
★★★★☆ Apr 11, 2016 (bus Express, Sri Suthep Tour)
★★★★★ Apr 11, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very good service. Girls at 12goasia are very friendly. Will use their service in future for sure.
★★★☆☆ Apr 10, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go asia service was good. However, the train ride was below expectation. The train was not clean. I saw bugs crawling across the window when I woke up in the middle of night. There was no cleaning liquid and hot water in the bathroom. Overall, the experience was not that great. But for $28, I guess you can't complain much.
★★★☆☆ Apr 9, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go asia ticketing was smooth and helpful. The train was average. They leave the lights on full all night. For an overnight sleeper this means not a great sleep. Bring your eye shade. We were glad we took note of other reviews and were glad we brought our own food. Overall good fun, but seriously turn off the lights!
★★★★☆ Apr 8, 2016 (train #43 Class II AC, Thai Railways) :
On your site please have you map with your office, or more detail, where office is. You can make map with all routes of train, and maim routes of bus. or make more detail about main stations. But trip with you was good.
★★☆☆☆ Apr 7, 2016 (train #85 VIP Sleeper, Thai Railways) :
The staff at the ttrain station were super helpful as were the staff at 12go. The train was noisy and bumpy but the staff onboard were great. Would definitely suggest using restaurant rather than fixed menu service. Although food was great we had people constantly knocking on door. We couldn't work out how we could lock cabin door so didn't venture out.
★★★★★ Apr 7, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Awesome & i really like it Maybe I will use for next trip to Chiang Mai ✌✌✌ Kome | Malaysia | IndoChina Backpackers
★★★★★ Apr 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very easy collecting tickets from friendly staff at 12GO and the train journey was very relaxing and stress free.
★★★★☆ Apr 5, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Train arrived 1hr late not a problem train very hot overnight
★★★☆☆ Apr 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I booked my ticket from London and collected when I arrived in Bkk, less stressful. Journey was ok, sleeping on train made the journey go much faster. Paid 170 bahts for a meal, it was cold and tasteless, definitely would buy something at the station or bring own.
★★★★☆ Apr 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very attentive customer service from the car attendants...excellent! The cars just need a good cleaning inside.
★★★☆☆ Apr 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train was on time. Beds okay. Walls of top bunk dirty and bright lights kept my friend awake. Menu D for 170 bahts not good. The welcome bright orange drink you are given is not free and not nice. We wouldn't have had it if we knew we had to pay. The toilets were disgusting. Staff helpful. Cheap and easy way to travel long distances but I would bring my own food next time. Ticket service from 12go very good - would recommend them.
★★★★☆ Apr 2, 2016 (train #85 VIP Sleeper, Thai Railways) :
Everything went smoothly and according to the plans. The train was ok and not extra waiting time. The trip is long but i knew it already
★★★★★ Mar 30, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great experience, would certainly recommend and use again!
★★★★☆ Mar 30, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great experience to travel by train to Surat Thani from Bangkok with 12Go. Train is old but OK. Comfortable beds in 2.class sleeper. Very recommend.
★★★★★ Mar 30, 2016 (train #85 VIP Sleeper, Thai Railways) :
Train could have been a bit cleaner, too many people selling stuff on the first hour of journey. Overall very good.
★★★★★ Mar 29, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Train was very clean and easy to find out allocated seats. We order food which was 170 baht and was ok. Toilets were very basic. Slept well throughout the journey, would recommend
★★★★★ Mar 29, 2016 (train #85 VIP Sleeper, Thai Railways) :
When I went to pick up the tickets the girls advised me I'd booked a longer train journey than necessary and helped rearrange at no extra cost. Fantastic, easy and professional service. Thank you x The guard on the train was so lovely and helpful. The only complaint would be some other passengers who couldn't remember what cabin they were in and the very thoughtful parents who allowed their children to run up and down the carriage making noise and disrupted sleeping/relaxing passengers.
★★★★☆ Mar 28, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Comfortable, clean sheets, well organized. I could sleep most of the way. Minus: old train, old school toilets with smell typical for publuc toilets.
★★★★☆ Mar 27, 2016 (train #85 VIP Sleeper, Thai Railways) :
We had a very good trip on the 85 Night train, it left and arrived on time, and we could sleep quite well. Just the compartment was not cleaned very well, hence only 4 stars.
★★★★★ Mar 26, 2016 (train #83 Class II Sleeper AC, Thai Railways) :
Awesome. Enough space, very punctual and secure. It is better than an airplane. I will recommend it for dure!
★★☆☆☆ Mar 26, 2016 (train #85 VIP Sleeper, Thai Railways) :
Train was 3 hours late , the steward did not inform us about the delay or the reason for it. Bathroom was dirty so was the cabin. Ride was rough like the carriage was just about to jump off the tracks. Well was an experience - never again! Everyone talks about how friendly and polite that people are - I find them very rude - screaming at you rather than talking
★★★★☆ Mar 26, 2016 (train #171 Class II Sleeper AC, Thai Railways) :
Booking was simple and the 12go Asia staff were friendly and helpful.
★★★★☆ Mar 25, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
Train was late 50 minutes to Surat Thani station, but the bus leaving from there was also late for 35 minutes, so we were at pier 1min before ferry departure. Thrilling experience: ) train is very noisy, going with open windows whole the time, and light is turn on all night. We will try it next time cause much cheaper then flight and very nice people going there with you ! One thing for improvement: please place signs to buses stop on Suratthani railway station,as tourists don't know where to run when the train is late ;)
★★★★☆ Mar 25, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train was great. Very comfortable and a fun way to travel with teens. The food was a bit mediocre and the guy who served it was really pushy then added a tip for himself without asking. And it took forever to get the food. So I'd recommend getting something from one of the station vendors before boarding, or going to the (unairconditioned) dining car
★★★★☆ Mar 23, 2016 (train #83 VIP Sleeper, Thai Railways) :
Overall experience was great. First time we travelled by train. 12go Asia was very efficient booking the tickets and they gave me a refund for a change in tariff by the train company. The sleepers overall was acceptable. Would definitely use them again
★★★★☆ Mar 22, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
all good , no complaints. train late but nothing dreadful. good atmosphere in the train, relatively confortable. 12go asia, all fine, friendly and professional. all went smooth for me, wife and three kids.
★★★★★ Mar 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Well organised, tickets easy to collect from the office, friendly staff, ac cold so make sure you have warm clothes. Travelled with 4 years old, no problems at all.
★★★★★ Mar 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Thanks to 12go.asia all went very smoothly indeed. Well done. Highly recommend. Loved the cafe next door to 12go office.
★★★★☆ Mar 22, 2016 (train #85 VIP Sleeper, Thai Railways) :
Facinating journey with all backpackers that could be your grandchildren. Fun journey.
★★★★★ Mar 21, 2016 (train #85 VIP Sleeper, Thai Railways) :
Beats plane travel any day. Was rocked to sleep by the train. Only downside was we had our beer conviscated by the police. No beer allowed on the train. Forget the food on board too. But had a great comfortable sleep 2 adults and one child in 1st class sleeper cabin.
★★★★☆ Mar 21, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Mar 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go office was easy to locate in the 1st place and the staffs were helpful. Train Journey was really comfortable. Train staffs were helpful too. Food was not bad aswell.
★★★☆☆ Mar 20, 2016 (train #83 Class II Sleeper AC, Thai Railways) :
Making the booking was simple enough. Class II sleeper was average. Next time I'd probably try the first class
★★★★★ Mar 18, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 18, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Comfy sleep, however it was absolutely freezing a/c way too high
★★★★☆ Mar 16, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Mar 16, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Molto ben organizzato.
★★★★★ Mar 15, 2016 (train #85 VIP Sleeper, Thai Railways) :
Excellent customer service in English, followed my requests to the letter.and made my trip as smooth possible.
★★★★★ Mar 15, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Mar 15, 2016 (train #31 VIP Sleeper, Thai Railways)
★★★★☆ Mar 14, 2016 (train #85 Class II Sleeper Fan, Thai Railways) :
No complaints
★★★★☆ Mar 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
train left and arrived on time. comfortable ride for a 12hour trip.
★★★★★ Mar 11, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Todo perfecto tal cual lo pactado. Una gran experiencia
★★★★★ Mar 10, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
2nd class travel, easy to find the ticket place, train was in the platform when we arrived at Hue Lamphong, easy to find our Car and seat. Comfy beds arrived safe and well. Train left 1/2hour late but arrived on time, brought our bus ticket opposite the station which took us to our hotel.
★★★★★ Mar 8, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train left a little late, but made up the time and arrived on time at Surat Thani. The staff were really good. They made up the beds for everyone. One thing: on the day train from Bangkok to Chiang Mai we were given free food, but on this overnight sleeper you had to pay for all your food. The food was good though and our waiter was very cheerful, in the evening and at breakfast. The train ran out of water during the night so it looked like the toilets were going to get nasty, but they weren't that bad. The beds were comfortable. It was an exciting adventure for us. The rest of the journey went smoothly and then we paid for a ride to the beach hut in a mini bus run by Lomphraya, the people that run the ferry. All in all a really good experience although a long one from Bangkok (17 hours). But worth it!
★★★★★ Mar 7, 2016 (train #85 VIP Sleeper, Thai Railways) :
No complaints. Everything was smooth. Air conditioning was too cold, everyone noticed this. Bring a jacket or a hoodie at least and prepeare for the ice age.
★★★★★ Mar 7, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★☆☆☆ Mar 4, 2016 (bus VIP, Bangkok Busline) :
Everything was great except for the BLASTING tv that would be turned on and left on during random times of the night. Because of this constant and irritating disturbance I will be choosing a different bus company from now on
★★★★☆ Mar 2, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
It was our second time on this route, 12Go did everything perfect. train this time was too noise and smelly :( AC could be cold, for me it was very cold, but I do prefer warm.
★★★★★ Mar 1, 2016 (train #43 Class II AC, Thai Railways) :
Was concerned about whether we could pick up our tickets for multiple legs of our journey all at once, but they had everything waiting for in a folder for us when we showed up to the office. Well, almost everything. One ticket they forgot and had to run across the street to get but regardless the service was quick, easy, and well worth it.
★★★★★ Feb 26, 2016 (train #85 VIP Sleeper, Thai Railways) :
Did overnight journey. Easy way to travel and reduce your carbon footprint. Bedding clean and comfortable air conditioning was cold as said by another reviewer but you can fiddle with it and shut some of the vents. Restaurant car served food but no alcohol- had a sad husband. Hard to sleep as noisy but overall a good experience. Booked through 12GoAsia. A very reputable and well organised company. Much better to pay the small fee and let them book for you than try to negotiate the ticketing system on Thai railways!
★★★★☆ Feb 25, 2016 (train #85 VIP Sleeper, Thai Railways) :
Nice clean bedding. Very very noisy. The train workers all stood by our door shouting at each other in Thai. Several hours later that finally stopped and the noise was replaced by a mans snoring (he was sleeping in the corridor, outside our room). It was extremely cold in first class so bring sweat pants!
★★★★☆ Feb 23, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Everything was as expected. Food in the restaurant is good, unfortunately no beer for sale.
★★★★☆ Feb 23, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
The train was very shaky and loud, i had to use earplugs, however it was the most confortable mean to travel on groung. The staff to make a bed for us came around one hour after departure and made us beds, each department has own curtain, so its very private. There is a reading light and bed sheets are clean. It was however very cold on the upper bed, we used plastic bags from the bed sheets to fill the hole of the aircondition and it worked out. The toilet was dirty and hard to use it because of shaking and smelly ofcourse. The staff comes to wake u up 30 min prior to arrival. Overall great experience.
★★★★☆ Feb 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Comfortable bed on the train, arrived on time, smooth transit from the station to the destination. Toilet was not great but that was to be expected.
★★★★☆ Feb 21, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train journey from hua Lamphong to Surat thani was very comfortable...it was a very good night sleep!!!
★★★★★ Feb 21, 2016 (train #85 VIP Sleeper, Thai Railways) :
Excellent service. The train ran on time, the ticketing system was highly efficient and al the staff we encountered were knowledgeable and helpful, the bunks were comfortable and very clean. Well done!
★★★★★ Feb 20, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very efficient!
★★★★☆ Feb 19, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very confortable - would recommend
★★★★★ Feb 18, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Smooth. Picking up tickets fairly straight forward. Great service. Communicated clearly. Thanks!
★★★★☆ Feb 16, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Super easy and convenient. No problems at all.
★★★★★ Feb 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Old carriages but kept very clean and in good condition. Slept very well.
★★★★★ Feb 15, 2016 (train #83 VIP Sleeper, Thai Railways) :
It was really great!!! Nice comfy private room. All the employees were wonderful and very attentive. We had delicious food brought to our room. Very comfy. And on time. Highly recommend it! The 12 go Asia sight was so easy. Tickets were mailed to our US home for a fee. Then no hassle to get them in Bangkok. Great!
★★★☆☆ Feb 15, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A reasonably good journey, however my berth was next to the services and toilet and so a lot of traffic through the night and little sleep as a result. The sliding door should have been closed. Train arrived on time.
★★★★☆ Feb 14, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Problem with booking online with MasterCard. Otherwise, all ran well.
★★★★☆ Feb 14, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Cost versus benefit perfect. 2nd sleeping class not luxury but very good. Only not very clean toilets...Steward very helpfull, good meals, very good sleeping in comparation with plane. I would travel with this train again. Barbora
★★★★☆ Feb 14, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Ordering and picking up tickets through 12go was very easy. Train was comfortable, but really cold on top bunk.
★★★★★ Feb 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
In der zweiten klasse erste klasse zupersonal gehabt. Die wissen was sie tun und das im schlaf. Das wc mit blick aufs gleis hat einen "orden" verdient ^^ insgesamt eng und sauber trotz altem zug.
★★★★☆ Feb 13, 2016 (train #85 VIP Sleeper, Thai Railways) :
We had a nice time traveling with the night train to Suratthani. We had a first class sleepeer cabin. We traveled with an small baby and had a lot of luggage with us, so it was a tight fit, but all went nicely. Everything went as planned and the train was on time.
★★★★★ Feb 13, 2016 (train #83 VIP Sleeper, Thai Railways) :
It was excelent we traveled with 2 years old child,, i recomend it (first class, night train)
★★★☆☆ Feb 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The night train is interesting to say the least. It can be a bit difficult to sleep with the smells and the sounds, but good if your looking to save some time on your trip.
★★★★★ Feb 12, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very good!
★★★★★ Feb 12, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
nice trip…… 12go staff are very nice and efficient……bus ferry operator is also nice!great
★★★★★ Feb 12, 2016 (train #83 VIP Sleeper, Thai Railways) :
It was our first time using 12go for our train ride from Bangkok to Surat Thani. The people at their office were very friendly and most of all very honest. We picked the sleeper and they returned the extra amount when they noticed that we were charged extra by the train company. The guy helping us actually left their office and walked across the train station to correct the extra charge. We would use them again and recommend them to friends and family traveling to Thailand.
★★★★★ Feb 11, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Great service from 12goAsia! Quick on buying and confirm the tickets and easy and convenient pick up from across the train station. Trip was smooth, nice bed and sheets, staff great also.
★★★★☆ Feb 10, 2016 (train #85 VIP Sleeper, Thai Railways) :
It was a great train ride, my 5yr son enjoyed the most. The first class sleeper coach is well maintained with clean sharing toilet and also an attentive 'senior steward'. Good service from 12go, prompt reply to my emails. The little hiccups was when we were departing for Krabi, the bus coordinator asked for additional fee as he claimed the amount we paid online is the bus ride for Suratthani town to Krabi, not from the Suratthani railway station. The bus operator (more like middle man) in Suratthani & Krabi is not friendly and passengers were not arranged organizedly.
★★★★★ Feb 10, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 8, 2016 (train #85 Class II Sleeper Fan, Thai Railways)
★★★★☆ Feb 6, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
We found it easy to book our tickets from UK and collect them from DOB building. Staff on the train were helpful and friendly and the train was on time. The beds were comfortable but air con was too cold. Nice food was delivered to us. Train arrived on time, overall a good experience and good value. Thank you.
★★★★☆ Feb 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very nice travel. No noise and perfect service. We slept all night long in comfortable 'beds' and we woke up in the middle of the wild Thailand
★★★★★ Feb 5, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 5, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
The track to the south is a little bumpy, but overall it was ok. The fan sleepers are not as clean as the AC sleepers, but on AC trains the temeperature is freezing, so I prefer the one with fan.
★★☆☆☆ Feb 3, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12go Asia were fantastic - however our beds were folded out before our meal was served, and the waitress just put the curry (I ordered stir fry) on my bed.i told her I didn't want to eat it in my bed - which is already cramped and uncomfortable. She still forced me to pay for a meal she had obviously heated in the microwave after she took it away. Any travelers should perchase food to bring!
★★★★★ Feb 2, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Feb 2, 2016 (train #43 Class II AC, Thai Railways) :
Very Nice trip. Booking and ticket collection perfect. Top service onthe train.
★★★★★ Jan 31, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Upper bed wash very cold to sleep, lower was good.
★★★★☆ Jan 31, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
A great way to travel and comfortable. Last time we used the train they were really punctual on setting up beds and same in the morning with putting them away however this was a bit slower and in the morning the upper berth bed didn't get stored away so not a lot of room to move around
★★★★☆ Jan 30, 2016 (train #85 VIP Sleeper, Thai Railways) :
Great experience with 12Go. I'm glad I used them to book my tickets. I'd recommend them for sure. They were easy to deal with and professional. I just wish I'd confirmed (or they'd asked) that our tickets included the bus/ferry to Ko Samui. That would have been more convenient, but everything went smoothly once we arrived in Surat Thani.
★★★★☆ Jan 28, 2016 (train #85 VIP Sleeper, Thai Railways) :
If you want privacy pay for first class but just for overnight second class is ok the train a bit bumpy which you would expect we didn't have any food but it looked ok overall very good,food at food court at station was excellent and tasty and cheap,thanks to Asia 12go glad we booked the whole journey to samui and even got 200baht refund very good company
★★★★★ Jan 27, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Fine, okay! :)
★★★★★ Jan 24, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Very comfortable trip. Nice staff. Unlike other trains, this one wasn't freezing from the air conditioning.
★★★☆☆ Jan 24, 2016 (train #43 Class II AC, Thai Railways) :
Older train. air conditioned worked well tho
★★★★★ Jan 22, 2016 (train #43 Class II AC, Thai Railways)
★★★★☆ Jan 22, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The trip was great. Would just recommend the lower sleeper because of space and light. The whole booking process and the head office in Hua Lamphong were punctual and efficient. Thank you all!
★★★★★ Jan 21, 2016 (train #167 Class II Sleeper AC, Thai Railways) :
Great value trip and a great way to travel long distances in Thailand!
★★★★★ Jan 21, 2016 (train #85 VIP Sleeper, Thai Railways) :
Great service from Go12. Train accommodation was excellent, staff attentive (maybe a bit ott). Food was 'OK' but overpriced. Good experience though.
★★★★★ Jan 19, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I ordered my tickets for the overnight sleeper train online 2 months before I came to Thailand. They emailed me with information, updates and confirmation with instructions on how to locate their building. Very easy and stress free!
★★★★★ Jan 19, 2016 (train #43 Class II AC, Thai Railways)
★★★★★ Jan 18, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
I ordered a train ticket 2weeks before my trip started. I did it on internet while I was still in Germany. The service worked perfectly. Will take this travel agency always again
★★★★★ Jan 17, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Staff were amazing and helpful. Really comfortable and relaxing trip
★★★★★ Jan 17, 2016 (train #85 VIP Sleeper, Thai Railways) :
Well organised with no problems. Thanks 12 go Food on train overpriced and train attendant really annoying. Recommend bringing own food for breakfast very happy with 12go
★★★★★ Jan 15, 2016 (train #85 VIP Sleeper, Thai Railways) :
great food at the food court at the station-very friendly staff and compact, private accommodation with ac. An excellent well priced way to go. 12go excellent service. A happy traveller!
★★★★★ Jan 15, 2016 (train #167 Class II Sleeper Fan, Thai Railways) :
ok evrything is up to our standards
★★★★☆ Jan 14, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Everything fine The trip was excelent
★★★★☆ Jan 13, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
12goasia was great and easy. Book online with them for sure! Everything was on time and everyone super helpful from the train station to lomprayah meeting us there and getting everyone in the right buses. Bus from Surat Thani to ferry for koh Phangan was short and comfy. Then perfect timing for ferry to kp. I'd do it again.
★★★★☆ Jan 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The train ride was funky but hey, this ain't AMTRAK. Trying to sleep was a challenge as the tracks are not in great shape and the train cars aren't either. I kept thinking we were going to crash, but or course, we didn't. The ride was an adventure but I doubt if I would do it again. Actually the train was very prompt which was BETTER than AMTRAK.
★★★★☆ Jan 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Clean , cheap , comfy :) happy
★★★★★ Jan 6, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
All went well from booking and picking up ticket, train was good and as expected. Connections to ko samui worked well.
★★★★★ Jan 5, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
It was perfect, everything was clear and correct, train was comfortable and on time, at Surat Thani station there was already people from Lomprahya waiting to get us on the bus to the boat to Koh Phangan... Would definitely work with them again!
★★★★☆ Jan 4, 2016 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Jan 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
Agency 12go was fantastic and provided me with very good service. Highly recommend using them. I got the sleeper train, lower berth very cold but slept well. The bus to Puckett was a nightmare and all of us said never again. Took seven hours and aircon did not work. We cooked and seats were very small. Stopped constantly to pick local people up until no seats left. FLY
★★★★★ Jan 4, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
We had a great experience, both with the ticket service and the train journey. Family with 2 kids aged 10 and 12 who loved it. Would recommend!
★★★★★ Jan 4, 2016 (train #173 Class II Sleeper AC, Thai Railways) :
The comfort of the bed was a pleasant surprise and 2nd class fan did just fine, the carriage was full but didn't feel crowded or uncomfortable. The service from 12Go Asia was excellent.
★★★☆☆ Jan 2, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
It's a trip definitely worth the experience but don't expect to sleep a lot on the train. Booming the tickets via 12go was very easy.
★★★☆☆ Jan 1, 2016 (train #85 Class II Sleeper AC, Thai Railways) :
The trip was okay. Booking was very easy and simple to pick up the tickets! Our train was 40 minutes late arriving even though we departed on time. This caused us to nearly miss our bus. The light is too bright in the upper bunk and they don't dim them at night. The bus was pretty good, but also ran a little late. Luckily we had plenty of time before our ferry. The air conditioning on the bus was perfect. Overall a decent trip, but I would probably fly next time.
★★★★☆ Dec 31, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Family of 4, first time on train while on vacation in Thailand. Booking smooth, however seats at end of car very noisy and fumes. Hard to sleep as most passengers opened sliding doors and would walk thru without closing behind them; made for a rough night sleep! Top bunks had to much light, choose lower if possible. Food acceptable but expensive. Staff friendly. Toilets at time horribly smelly! Experience for us, but hindsight wish we flew!
★★★☆☆ Dec 30, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Good service but if sleep above than there is a lot of light of tl. They can use night light or something
★★★★★ Dec 29, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Dec 29, 2015 (train #85 VIP Sleeper, Thai Railways) :
Train staff were very loud and talked outside our room ALL night.
★★★★☆ Dec 28, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
More comfortable than expected. No complaints.
★★★★★ Dec 28, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
I booked train, bus and ferry three months in advance, and everything went perfect on arrival, tickets waiting form me at the agency as indicated. I will definitely use your services many times again.
★★★★★ Dec 28, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Smooth and punctual journey, all went well
★★★☆☆ Dec 26, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
On entry, a little disappointed, but by night when he opened the sleeper beds, it was comfortable. The train was on schedule. Helpful staff but total ripoff on prices. We did not take anything to eat except a cup of tea in the morning. Yes a good experience of Thai trains
★★★★☆ Dec 24, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Nice, comfortable ride. No complaints.
★★★★★ Dec 21, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Awesome experience. Train was clean, safe and just what we needed after a long day of exploring. Staff are friendly and ready to assist.
★★★★★ Dec 21, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Dec 21, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Cheap, clean and comfortable. Bring an eye mask. Don't wait to be called onto the train. Just walk through and hop on.
★★★★☆ Dec 19, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Straight forward, relatively comfortable, easy to navigate and good value for money. Remember to wear your thermals on the train/coach/ferry- VERY powerful AC
★★★★☆ Dec 19, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Good service.
★★★★☆ Dec 18, 2015 (train #85 VIP Sleeper, Thai Railways) :
Train was very comfortable and although our arrival was not quite on time, our connection accommodated us. The train staff were cheerful and attentive. They advised us well in advance of our arrival. Our only complaint was the breakfast was truly terrible and wildly overpriced for what they served. If you think you're going to be hungry, bring along your own food!
★★★★☆ Dec 18, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Dec 17, 2015 (train #167 Class II Sleeper Fan, Thai Railways) :
The train is quite comfortable for 12 hour trip. My kids really love it.
★★★★☆ Dec 16, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Lights were left on overnight, but aircon was not too cold and staff was very professional. Good deal for the money!
★★★★★ Dec 14, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
great trip! train was on time leaving and only 10 minutes late arriving. Sleeper car was comfortable, cold, rocked quite a bit, lights left on all night. But $25 for an overnight train ride?! Don't eat the breakfast or the orange juice - total rip off! But overall you can't beat it. Lumpreyah ferry operator was waiting for us at the train station in Suratani. Brought us to cafe for breakfast, then to bus for 1 1/2 hour ride to ferry dock, then 1 1/2 hour ferry ride. Everything very smooth.
★★★★★ Dec 13, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Great overall, however if you like darkness when you sleep bring an eye mask, and ear plugs if you need quiet as some other passengers will chatter. But that really wasn't a bother, no problem at all.
★★★★☆ Dec 12, 2015 (train #167 Class II Sleeper AC, Thai Railways) :
DOB building was easy to find but there was no Name-board of "12Go Asia Bus Ferry" displayed outside. Ultimately got the office and tickets. Your staff was very friendly. Trip was good although train started late by approx. 50 minutes and reached Surat Thani late by approx. 2 hours. Comfortable journey, nice and cosy bed. Very good attendant service who made all the beds. Since it was the last coach I could take few snaps of the trailing rails. Overall a nice experience on Meter gauge train.
★★★★☆ Dec 11, 2015 (train #85 VIP Sleeper, Thai Railways) :
Train departed on time and arrived with 30min. delay. Train staff friendly but does not speak English very well. You can buy dinner (ca. 200 bht) and breakfast (ca. 200 bht) in the train. They bring it to your seat on time (so you eat breakfast easily before getting off the train). I was in VIP Sleeper (cabin for two persons) and found journey very pleasant. Temperature in cabin was ok (airco). Great way of travelling!
★★★★☆ Dec 10, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
English announcement would have been helpful, like the metro systems. Otherwise an amazing experience!
★★★★☆ Dec 7, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
excellent train trip with lovely comfy bed and new clean bedding. Breakfast is expensive and make sure you know how much it costs... lady collecting money will rip you off!!! 5 stars for train trip though :-)
★★★★☆ Dec 5, 2015 (train #85 VIP Sleeper, Thai Railways) :
Booked the 1st class VIP sleeper from Bangkok to Surat Thani. Not the most luxurious cabin in the world, but comfortable and pretty spacious. Shared toilet in the carriage is Thai floor-hole style, not great! Ate at the dinner car, nice Thai meal for 150 baht. Weirdly, alcohol is not allowed on trains any longer. Train got in about an hour late, think that's pretty normal
★★★★★ Dec 2, 2015 (train #85 VIP Sleeper, Thai Railways) :
Everything went perfectly - train left exactly on time and arrived on time. Didn't try any of the food - but the aircon was not freezing it was perfect temperature - you can adjust the wee fans on the roof and turn it right down if you want. Perfect service at 12Go - even got a part refund for tickets that cost less than advertised.Very friendly.
★★☆☆☆ Nov 30, 2015 (bus VIP, Sri Suthep Tour) :
The bus should departs at 19 but finally departed at 20.
★★★★★ Nov 30, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Absolute ease to travel with 12go. It's exactly what they say on their web page.
★★★★☆ Nov 24, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
As other reviews we loved it ! Very comfortable and excellent service from the steward Be a bit wary with the food service tried to overcharge then we only got one breakfast and a bit of 'discussion' over price , order and result Overall though it was great including the booking / collection service
★★★★☆ Nov 23, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Very good train only 2 problem to much air conditioner and arriver 2 .5 hour after
★★★★★ Nov 23, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Good bed good food available and slept well overall.
★★★★★ Nov 23, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Excellent service from 12Go without any problems. Comfortable train, the lower berth is very wide. They put an extra mattress pad on top of the seats so you're not sleeping on the seat cushions. Food is way too expensive, and after turndown service the staff wouldn't allow me so sit in the restaurant without ordering food (They didn't accept a drink order) despite the fact that half of the seats in the restaurant carriage were empty.
★★★☆☆ Nov 23, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
The service of 12GO was 5 star ***** the ticket was easy to book and easy to collect in Bangkok, service with a smile. The train seats and bedding was as to be expected as I have used them before, sheets and blanket were clean. The steward was attentive when he wasn't talking to the other staff, but never a smile or a word of politeness. The toilet was only a squat as the door handle to the western toilet was broken off (in my experience the western toilet is often cleaner) the squat was filthy dirty (probably because westerners are not good at using them), stank strongly of urine and water leaking out everywhere and into the main corridor. I tried to go to the next cabin but was surprised to find steward was sleeping between the carriages (I think for security since the young girl was raped last year) I apologised and tried to tell him but he just scoweled and closed the door in my face. I feel that some level of training and checking of the toilets is necessary as the steward was not doing a lot, mostly speaking to other staff and making beds at bed time. It takes very little to keep things pleasant for everyone (I should know as cleaning bathrooms and toilets use to be a part of my job). These were the worst western or squat toilets I have visited in my ten days in Thailand. I also think the train company needs to consider the health of the stewards hearing with them sleeping between the carriages as it is extremely noisy!
★★★★★ Nov 22, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Excellent customer service. Will use again and recommend. Thank you!
★★★★☆ Nov 18, 2015 (train #83 VIP Sleeper, Thai Railways) :
Good service overall. Relatively comfortable births in 1st class, food is a solid 4/5. Food is served 7pm-9pm so bring snacks for the rest of the trip! After 9pm train cats are locked so the attendant cannot get you more food from the food car. Train has bathroom and shower which became clogged in the morning who knows why... :O Make sure you ask for bedding right away and dont try to steal the blankets :D The problem was that travelling from BKK to Samui took all together 20hrs and for that price-time ratio we Will definitely fly back. But if you are in Thailand for a while then go ahead, take the train ;)
★★☆☆☆ Nov 18, 2015 (train #85 VIP Sleeper, Thai Railways) :
All things considered this was not a bad train ride, but being advertised as a VIP cabin I expected more (the cabin was dirty, we had cockroaches crawling over the floor). The staff was friendly, but difficult to communicate with. Food was not great and way too much (order one dinner for two and you should be okay)
★★★★★ Nov 17, 2015 (train #43 Class II AC, Thai Railways) :
Picked up ticket from DOB building in Bangkok without problem. Service there was v. good. Train left Bangkok on time, but was running about 30 mins late by the time we arrived at the other end. The food and drink on-board (coffee, snack, chicken curry and rice) was OK. The guard and the catering staff were pretty efficient.
★★★☆☆ Nov 16, 2015 (train #85 VIP Sleeper, Thai Railways) :
Food was not the best. Cabins were a little dirty. Toilets were as expected in Thailand. It gets very cold during the night with the central aicon blasting freezing air into the cabins. Be sure to bring long trousers and a sweater for the night!!
★★★★★ Nov 12, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Ticket purchase was simple and accurate (exactly what I asked for). DOB building is literally across the street from Hua Lamphong station, staff speaks excellent English. Thank you for the reminder emails. You provide a wonderful service. Found you on www.seat61.com
12Go response:

Dear Kimberly it is always very pleasant and encouraging to receive reviews like this. Thank you!

★★★★☆ Nov 4, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Nov 2, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Good service from 12go - email reminders are very handy as well. Train was ok (no beer sold onboard anymore :( ) We arrived to Surat Thani bit late but connection with bus and ferry was without problem ( I think they wait for each other). I will definitely use in the future :)
★★★☆☆ Oct 29, 2015 (train #85 VIP Sleeper, Thai Railways) :
We did an overnight trip Bangkok to Suratthani, VIP team looking after us were great, the cabins were pretty dirty, couple of cockroaches too, was a means to an end though and I guess we got what we paid for, I would do it again
★★★★★ Oct 28, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
12go asia office in DOB building is quite near the station, makes it more convenient to pick up the ticket last minute to departure time. nice reminder from the admin team. simple but dependable services
★★★★☆ Oct 28, 2015 (train #85 VIP Sleeper, Thai Railways) :
Food was decent. Friendly service.
★★★★☆ Oct 24, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Great service from 12Go. Train service good, and was relatively comfortable. Arrived 25 minutes late into Suratthani, but was still in time for connection.
★★★★★ Oct 22, 2015 (train #85 VIP Sleeper, Thai Railways) :
Great service, great food, a very pleasant trip.
★★★★☆ Oct 20, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ Oct 19, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
The train is so-so but still comfortable to travel in a mid-long hours. The attendance is more friendly and assist us very well. Overall, we are pleased with the service given.
★★★★★ Oct 12, 2015 (train #85 VIP Sleeper, Thai Railways) :
Great service and refund. Coffee tea samwandi
★★★★☆ Oct 9, 2015 (train #85 VIP Sleeper, Thai Railways)
★★★★★ Oct 8, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Overall I had a great experience. The new 12Go office was easy to find and the staff was very friendly. We arrived a little early and they let us store our bags there while we went out for a while. We were on lower bunks and I slept much better than I had originally expected. The ride from the train station to the pier in Surat Thani is pretty long so be ready for that. Everything was very smooth and worked out nicely. I would definitely use them again. If you want to have a lower bunk make sure to book early.
★★★☆☆ Oct 4, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
12Go staff were good. Ticket pick up was easy. Train was dirty and loud. All seats were converted to beds as soon as we left the station. We weren't ready to go to bed at 7:00PM. We converted back to seats on our own. We were woken up for our stop over half an hour before we had to get off. It would have been nice to get the extra sleep. Others were also woken up well before stops which led to lots of noise throughout the night. Bathrooms were dirty from the beginning. Very bright fluorescent lights were left on all night, and were not blocked out by the curtains. Shuttle to ferry was dirty and cramped. Ferry staff were aggressive in trying to sell us additional things that we didn't want. We made it on time, but I would fly next time. We arrived exhausted and run down.
★★★★☆ Sep 28, 2015 (train #85 Class II Sleeper Fan, Thai Railways) :
The rep at the station was very friendly and the waiting area was very cool. The train ride was comfy enough. The carriage was a bit bouncy so sleeping wasn't easy..
★★★★★ Sep 27, 2015 (train #85 VIP Sleeper, Thai Railways) :
Friendly, fast,and clean. They made it easy!
★★★★★ Sep 26, 2015 (train #83 VIP Sleeper, Thai Railways) :
the train trip was good, well organized. the connecting trip from surat thani to krabi was 15 km away from the train station though. so had to get a bus and pay additional fees :(
★★★★☆ Sep 25, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Sep 8, 2015 (train #85 VIP Sleeper, Thai Railways) :
Perfect service 12go. It took us 5min to pickup the tickets. Refund of 200baht
★★★★★ Sep 4, 2015 (train #85 VIP Sleeper, Thai Railways) :
Great service! I picked up the tickets 5 days before train's departure and they were there, it took no more than 5 minutes! If you want to travel, this is the service you must choose!
★★★★☆ Aug 26, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
It was a good experience. It was cold and there were too much light on the upper bed but on the lower bed there was no problem. The food is expensive on train so better if you bring some.
★★★★☆ Aug 18, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Good experience overall, took us to where we needed to go and the staff were really helpful. It's very noisy and shaky so didn't sleep much but we were expecting that anyway. Food expensive for what it is- better to just bring your own. Overall would recommend if travelling on a budget like us.
★★★★★ Aug 17, 2015 (train #85 Class II Sleeper Fan, Thai Railways) :
I had a train ticket from bkk to surattani. Sunday afternoon 7:30 with a berth, on line I tried to book the train for 22:50 to surattani , but in your website u said there was no avaliable seats. Just in case when I did my booking I choose the posibility of changing the time. When I arrive to the station to pic the ticket, I asked for the 22:50 train and there was plenty of places,so maybe u don't offer this train on line for your convinience. , to not have people working at this time to give us our tickets? When I made the change. They try to apply the changing fee(50) I had to say it was including in my ticket and I got my 50 back. And the worse part; when I arrive to the train I discovered there is no berth on that train!!!!!10 hours on a seat! Your staff didn't tell me NOTHING about this. If I would have know. I don't change the ticket. Very bad service. THE FIVE STARS IS MY MISTAKE. 1star is more than enough
12Go response:

Hi Jose. You tried to book a seater at 22:50. We don't sell it not to frustrate people with seating for 10 hours. Instead, we sold you a solid sleeper ticket. You forced our staff to change it to the seater - who knows, maybe you like seaters? I dont think we are to blame. Sorry for your experience.

★★★★★ Aug 11, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Train was on time! Booked first class which was great. 2 free bottles of water. Ordered breakfast for my son but he didn't eat it because it looked pretty inedible. Sandwiches and some cold French fries. Other than that, no complaints.
★★★☆☆ Aug 8, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
There is a difference between the trains. This one was ok but not as clean as the other ones we traveled with.
★★★★☆ Aug 8, 2015 (train #171 Class II Sleeper Fan, Thai Railways) :
Great trip!
★★★★☆ Aug 4, 2015 (train #43 Class II AC, Thai Railways) :
the train was late but apart of this very comfortable, friendly staff and clean. big compliment to 12 go asia, it worked very well with our reserved tickets, very good service!
★★☆☆☆ Aug 3, 2015 (bus VIP, Sri Suthep Tour) :
suthep bus company is not really good. we will not suggest u to travel with it. the bus condition also bad and old type, its show VIP but in real its not. its 32 seater. AND "DON'T CLICK ON SPECIAL PRIORITY SUPPORT THEY DO NOTHING" it's waste of money nothing else.
★★★★☆ Aug 1, 2015 (train #167 Class II Sleeper AC, Thai Railways) :
the trip Was fine but the air Was too cold and I got sick
★★★☆☆ Jul 31, 2015 (train #85 Class II Sleeper Fan, Thai Railways) :
The service was fine. I was really surprised when saw 2 carriages with number 9, one was 9 but another one was 9/1. Never saw such order in Russia:). The most important thing: take warm clothes with you, Thai conditioners has only 2 regime: off and very very cold! :))
★★★★★ Jul 29, 2015 (bus VIP, Sri Suthep Tour) :
Bus was very clean, lots of room. Free blanket, water and a bread. Great trip!
★★★★★ Jul 28, 2015 (bus Express, Sri Suthep Tour)
★★★★★ Jul 23, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
this was a great service - they made every effort to make the booking of these complicated tickets as obvious as possible and even helped us with a taxi service once we arrived. the taxi was excellent too and by comparison to uk prices on taxis, great value. the train journey was an experience!!
★★★★★ Jul 22, 2015 (train #167 Class II Sleeper AC, Thai Railways) :
Great communication from start to finish, friendly staff and perfect service.
★★★★★ Jul 21, 2015 (train #167 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 18, 2015 (train #167 Class II Sleeper AC, Thai Railways) :
Everything was arranged very well. Very toughtful regarding the lowest pricing, lower/upper bed, adult/kid
★★★★★ Jul 13, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Jul 11, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Just as described, and early opening in the morning.
★★★★☆ Jul 6, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
The booking process and ticket collection so smooth. The train trip was a bit haphazrad, we encountered VERY rude staff and we're told there was no dining cart, and you couldn't sit there, meanwhile there was one (we knew from a previous trip and located it much to the begrudement of the staff). No Chang on board? Which we found a bit odd! The AC made the top bunks freezing and I asked for an extra blanket but was denied. Dimming the cabin lights at night would have been ideal.
★★★☆☆ Jul 4, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Clean and staff very helpful. Pity for the 4 hours delay due to a carriage of the train breaking. Excellent reservation and ticket issue
★★★☆☆ Jun 1, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ May 26, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★☆☆ May 21, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Cold. Sheets were clean Food on train expensive.
★★★★☆ May 6, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Cold, bright. What do you expect for a cheap way to both travel and sleep.
★★★☆☆ May 5, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Apr 22, 2015 (train #85 VIP Sleeper, Thai Railways) :
Will use service again. Excellent & reliable. Krup kun nah krap
★★★☆☆ Apr 6, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Freezing!
★★★★☆ Apr 2, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
All the staff are great and the sheets etc are clean. It is a real shame though that they have stopped serving beer in the buffet car as we have had great times previously meeting other travellers over a beer in there and this year it was empty and boring.
★★★☆☆ Apr 1, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
I love sleeping on trains but on this trip the relentless air-conditioning and the the brightness of the lights that never got turned off or at least down made sleeping almost impossible. I wound up wearing 2 pairs of socks and 3 t-shirts a pair of pants and a jacket and still felt cold. Air-con is fine but this was more like a being in a a fridge. I miss the old non air-con sleepers wit the opening windows and fans on the ceiling. Do they still run those carriages? That all said, the staff were lovely and the scenery still amazing as always.
★★★★★ Mar 27, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 24, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
We really enjoyed our trip with this train. It was a little bit cold in the train due to the A/C but we did not mind it. We got a good sleep so it is definitely worth travelling by night train...
★★★★★ Mar 22, 2015 (train #167 Class II Sleeper AC, Thai Railways) :
Best way to travel love it
★★★★☆ Mar 20, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★☆ Mar 4, 2015 (train #85 Class II Sleeper AC, Thai Railways) :
Clean and great service. Ride a little bumpy and loud.
12Go response:

Thanks for your comment and the 4 stars. Vadim.
We are glad you enjoyed the ride, even if it was loud and bumpy.
Hope to see you again soon.

★★★★★ Mar 3, 2015 (train #85 Class II Sleeper AC, Thai Railways)
★★★★★ Feb 4, 2015 (bus Express, Sri Suthep Tour) :
Wonderful.service. Provided water,blankets and dinner. Would definitely use this company again. Thank you.
★★★☆☆ Nov 23, 2014 (bus Express, Sri Suthep Tour) :
You can leave the bus just one time in 9 hours, butin that stop, you can get free food
12Go response:

Thanks for your comment. It is common to have only one stop, even if some operators stop more often (which adds to the travel time).

News @ Suratthani

18 May 2017

Hua Hin’s Vana Nava themed water park is currently offering a money saving day pass. The price of an adult day pass includes unlimited use of the scintillating rides, chutes and pools, a voucher for lunch and a drink, a towel and locker rental.

09 March 2017

Thailand has confirmed contracts for the construction of a new Bangkok urban train line have been signed. The national Transport Ministry says construction work on the eastbound section of the Orange Line from the Thailand Cultural Centre MRT Station to Minburi will commence in June.

20 February 2017

Thailand’s Transport Ministry has asked the national rail operator to assess the feasibility of electrifying a train route in the far south. A secretary with the ministry says the State Railway of Thailand (SRT) will evaluate whether electrification of the 50km link is viable.