Easy to navigate to platform, simple to board. Cosy cabin. Good menu. Fresh sheets and blanket. Good air con. Left late but there was torrential rain and it made up the majority of the time overnight ! Only waited for half an hour for onward connection. All in all quite pleasant.

Great experience, car attendant very caring, train on time, toilets clean with toilet papers, food was good, eating arrangement was nice, best part was the bed being prepared by the attendant! Thank you.. One tip - the lower is very wide and great for a good night's sleep.

Train on time. Clean beds, but the curtains - which you will touch occasionally as you sleep - were pretty dirty. Other than that for the price there is no better alternative.

Luxurious VIP bus with huge leg room. Blanket, water , can of cola and a snack provided. Left at 19.20 - 20 minute stop at 22.30 with free Thai food. Arrived at 08.00 AM. Driver drove very calm and not too fast. Toilet on board. It does get a bit cold at night, so bring long sleeve T-shirt or jacket. Excellent trip. Only improvement option : provide a pillow.

12 go Asia were fab, they had a tickets ready when we got there and it was a quick and smooth process! However, the train ride wasn't the best as the aircon had stopped working and the cabin was incredibly hot!

The bus was ok, I was late and they wait for me. However, I travelled alone and I was the only one foreigner and almost the only one girl , but it was ok.

Brilliant flight -- I arrived late at the check-in desk, but Air Asia was so professional and prompt - they quickly processed my boarding pass and made sure I was safely put on the plane!

It was cold in the morning, air conditioner was too powerful for such a car. Everything else was really great, conductors do their work perfectly

Smooth as usual. 12goasia is wonderful when it comes to local travel in thailand.

Needed to know that I would be told when my station was being arrived at. Didn't sleep that well, due to past experience in 2013 of the time being incorrect for arrival. Otherwise, good, easy.

An adventure! Everything was spotless

Great service, friendly staff and nice on time as scheduled.

Good train clean and on time helpful staff

VIP24 Bus. Good Travel and price because i have problem with sleeping travel is not long for me approx. 11 hour long. Helpful staff and English speaking. Bus Arrive 20minut later it is adequately. Bus is clean. I have two free seat it is good. Located near Up to toalet it is near if i need go to toilet but somethimes smell toilet but this is life. Good conditions with use blanket. Got it Snack Cola, water, soya milk for eat and dring and one good stop in night market is enough but in bus description is one food included. TV FILMS ONLY in Thai in Present is multilanguage films. Interestingly, several buses that left earlier were met at a common stop ;-) It is may be for not traffic in stop.

Hua Lamphong is very Thai kind of place. Lots of worn looking people of no great wealth sitting watching the Muay Thai on the giant telly and looking like they may be in for a long wait; monks in saffron robes and the odd nun with shaven head and white robes. Western back packers eschew the comfortable seating to camp in the central space. The express 85 sleeping car was quite an adventure. Good food available. The bus/ ferry component was smooth and easy thanks to excellent staff.

Fantastic!

The train had nice and clean beds. Good service and friendly staff. Serves dinner, breakfast and coffee too. Clean bathroom, even in the morning. Easy to pick up tickets just next to Hua Lamphong station, hassle free service.

Does exactly what it says. For others reference youre not allowed any alcohol on the train the security onboard take it even if you're not drinking it, we had bought some for the next hotel.

The train was clean, comfortable and exactly on time. Staff is nice. They provide bed linen and you can use restaurant service.

Alles lief sehr gut ab. Die Abholung im Office von 12Go Asia lief reibungslos ab und sie haben mir sogar mit einem Problem mit meiner Thai-Simkarte geholfen. Sehr hilfsbereit. Wir würden immer wieder über 12go Asia buchen. Der Zug war etwas älter, dennoch war es super darin zu schlafen. Temperatur war genau richtig.

Besides the smelly toilet, it was an awesome trip!

-/- food, temperature during the night

Good quality of service. The company can't do better than what have been provided

2nd class sleeper with ac, really comfortable and plenty of room even on the top bunk

Train was reasonably clean, and staff were polite and kind. We arrived on time despite stopping often.

Very easy and fast service.

We booked seats randomly and those were just behind toilet. Smelled lots and no leg space at all. We asked the guy but he just said no even back seats were empty. Weve got some snacks for free but no coffee like other review.

Very nice experience. Thank you for your service.

Ticket collection from 12go Asia was seamless. Great service. The #83 train was pretty old as it was built in 1996. Almost 20 years ago! Hence it was evident that it was pretty run down and dirty, at least for my seat which was just to the toilet. Small cockroaches can be seen crawling everywhere most of the time. Even saw one on my bed when I woke up in the morning but you will just have to deal with it. Food on the restaurant train was decent but be careful of flying insects landing directly inside your meals. It was generally cold and comfy throughout the journey. The crew also made sure to wake you up about 10 minutes before your arrival. Overall a great experience but would not try again haha, at least with the older trains.

Scheduled on time

Everything fine!

Old train. Otherwise spot on

Hard to book correctly because you don t know since the last day if your ticket is available or not,have to pay an extra(directly at the officer near the train station),but the road in train is fantastic!

Quality the bus was abysmal. Both seats were broken. Our chosen seats were allocated incorrectly. Tour guide was unhelpful and really did not provide any service. Tour guide kept going for toilet breaks on the side of the road. We were dropped off in what seemed like the back streets of Krabi where we had to pay an extortionate fare to get to Ao Nang Beach. In comparison to the Bangkok busline, Lignite was shocking. Would not use again!!!

Tickets goed geregeld, comfortabele bus.

Long trips 15H BUT HAPPY booking don't know what and where is railay is lovely

Easy accommodation online makes traveling simple. Bus ride was good. No complaints here.

Mixup with train car numbers. We had to move to another car. Then we had to move back. Was not organized.

For train- service is very good..just bathroom not ok..for bus verrrry bad service. No bus..wating in street in hot weather then ask us yo take van to office ..then still waiting with no bus...verrrry bad bus service

Great journey, comfortable, on time and good driver! Free blankets and water are a bonus.

Good service, all clean andneat

12go service was excellent, fast and very helpful. The staff on the train were kind. My complaints would be the air conditioning is set to freeze your balls off. I hadn't packed any long sleeve clothes and I was shivering also. Without a phone I wouldn't be able to know where I was during the trip. I wish theré was a way to know where we are and when exactly we arrive. Other than that great trip. Pack some warmer clothes

The staff at 12Go Asia are top notch. Very helpful and friendly. When I didn't reply to an email within 3 hours, they sent a sms to alert me that they needed an input from me asap. Their reply time was quick and the picking up of tickets was a breeze. The trip itself was lovely, cheap meals and cozy bed. I am very happy and would recommend their services!

easy peasy all the way

Staff was helpful and friendly. Train ride was noisy. Too many people knocking on our door.

Nice, in time, cleaness good, travelled in 2nd class, Little Bit Loud of cause, take water with you

Great way to travel south, nice clean bed, good food but a bit pricey, however dinner with starter, fruit and cake, breakfast sandwich with coffee and cake and juice all served to your seat for £10 isn't too bad really.

Everything went to plan. Staff were helpful and efficient. Would use 12go again.

My favourite bit was the train! We travelled in 2nd class which was more than adequate and just so much fun! Thanks

Good value, beats the bus, see more than using the plane.

Super smooth journey, train departed and arrived exactly on time, food served on board was cheap and good.

No major issues , it would be good if they could dim the lights when everyone is in their bunks. Staff were a bit bossy at about 5.10am that they needed to start stripping the beds, we still had two hours until arrival. But for the price I would travel again. 12go were great to deal with.

Fun experience. Will definitely do again. Service was great, and sleeper was super comfortable

Great! Very comfy and good service!

Very good staff. Bathroom disgusting on our class II ac overnight route from BKK to ST but functioned. Maybe my expectations were a bit high there I don't know? Efficient ride, nice staff, and pleasantly surprised by ease of transition to buying tickets for a van ride to Khao Son NP after got off train at Surat Thani. Thanks for that streamlined service and good coffee! (Had expected to have to arrange an expensive taxi elsewhere to arrange ride to Khao Sok. Convenient).

Definitely get your money's worth with this trip! The bus left on time and we even arrived early! Seats are comfortable enough but could always have more padding. But overall it was great - blankets were provided along with a snack, a bottle of water and some soy milk.

Thanks 12go Asia, everything was organized so smooth!

Das obere Bett ist sehr schmal... wer ruhig schläft, ist im Vorteil ;)

Just what I expected. Finding the offices was very easy per their instructions. The train itself was clean enough and had AC. Booking with them was great.

As always, nice and easy:)

Brilliant service! Very efficient, helpful and polite.

The ticket didn't state clearly that I needed to go to the desk UPSTAIRS first and then come back downstairs aftwerwards. Almost missed my bus. The VIP24 bus was very nice though (the seat gives you a back massage). Bring warm clothes even though you get a blanket. Snacks are free. No plug socket so charge your phone first.