The room is spacy for 4 berth, glad to have compliment snacks and drinks, toilet is clean, washing place is good for refresh and bed is nice and comfortable.
Just the train is too noisy for me to keep sleeping, and a bit shaky as I am easily get carsick.
Train #SP3 VIP Sleeper 4x, Laman Express, Sep 11, 2023
Train was on time and bunks quite comfortable.
Only down note was overall cleanses. Toilets were a mess and the floor was dirty and dusty.
Train #SP3 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 16, 2023
Great boarding service with perfectly English speaking staff, free welcome drinks and snacks as well as comfortable and clean amenities. Only the AC did not really manage to cool down the space.
Train #SP3 VIP Sleeper 4x, VicSapa Train, Jun 18, 2023
Everything was great until an hour before arriving in Sapa we have the speaker in our berth start singing SUPER loud and making announcements. When we told one of the staff members she pointed at the switch on the wall to turn it off. They could have told us while boarding it could have been useful, we had to endure 20 minutes of very loud singing.
Otherwise, the trip was great, on time and the train is comfortable enough we slept almost the whole journey.
Train #SP3 1st Class Sleeper, Laman Express, May 29, 2023
The train is an effective way of transportation if you need to get from point A to point B on time. The room is comfortable and spacious, with enough for two large suitcases and a smaller one beneath the bed. The travel itself was unpleasant; it seemed as if someone was shaking you in bed all night.
Train #SP3 VIP Sleeper 4x, Laman Express, May 14, 2023
Very noisy train. Very stupid passenger in the cabin. They wanted to sleep all day long
Train #SP3 VIP Sleeper 4x, Laman Express, Apr 25, 2023
Efficient but basic. There was lots of noise all night and people coming and going etc. hard to get any sleep at all.
Train #SP3 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Apr 17, 2023
The journey and facilities were excellent and clean You are never going to get a great night's sleep on the bouncy, noisy train, but a good experience once.
Train #SP3 VIP Sleeper 4x, VicSapa Train, Feb 3, 2023
There was no heating and it was cold. Still hot beverages and snacks were available. The shared WC was too small. Toilet paper was a available. The blanket provided was too thin for the cold weather. The cost was low for a 8hours trip. The personnel helpful and cheerful!
Train #SP3 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 20, 2022
The service was great from the time we checked in to the time we boarded the train. We booked with Laman for the first time and we were blown away by the private check in area at the hotel, where you can peacefully wait to board in their lounge area. And when it came time to board the train, Laman provided an escort to bring you directly to the correct train and boarding room. We were provided with water, sofa and snacks complimentary of Laman. The room and beds felt clean, however their washroom is a little small, but nothing worth complaining. We have booked our returning trip from Sapa to Hanoi with Laman as well!
Train #SP3 VIP Sleeper 4x, Laman Express, Dec 13, 2022