Vietnam Airlines

4.6
485 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Vietnam Airlines

Company Information

Vietnam Airlines was established in 1956, later becoming Vietnam’s national flag carrier in 1993. The airline initially served only domestic destinations but now offer regular scheduled departures across Asia as well as further afield to Europe, North America and Australasia.

The airline is now based in Hanoi with a fleet of around 80 aircraft and is a part-owner of Jetstar Pacific Airlines amongst others.

Routes served by Vietnam Airlines

Vietnam Airlines offer a huge range of departures across almost the whole of Asia, although the highest frequency of flights are still those within Vietnam. For example, there are around 25 flights each today between Hanoi and Ho Chi Minh City (HCMC). This two hour journey usually costs around VND1,100,000 each way.

Most popular domestic flights

Other popular routes include flights from Hanoi or HCMC to the beach cities of Da Nang and Nha Trang, with Vietnam Airlines offering approximately 15 flights to both destinations each day.

Hue is also well-connected to Vietnam’s two largest cities, with three or four flights per day making the trip, which is usually priced at around VND500,000 from either Hanoi or HCMC.

Most popular international flights

Vietnam Airlines is a great option for those looking to visit soother counties across Southeast Asia. Regional hubs such as Singapore and Kuala Lumpur are just three hours from HCMC and around 4 ½ hours from Hanoi.

There are two flights between Hanoi and Singapore each day (usually costing VND2,500,000) and three flights from HCMC (priced around VND2,000,000).

There is one daily flight from both Hanoi (at 14.45) and HCMC (at 15.05) to Kuala Lumpur each day, which usually costs around VND1,600,000 from either city.

If you’re staying in Hanoi then you can jump on a Vietnam Airlines flight to Laos. There is one flight per day connecting Hanoi and Luang Prabang, leaving at 11.40 and costing around VND2,000,000. There are also two daily departures to Vientiane from Hanoi, with tickets priced at around VND1,700,000. It’s also possible to fly to Laos from HCMC, but you all need to change at Hanoi.

Nearby Thailand is one of the most popular counties in the region for tourists and is easily accessible from both Hanoi and HCMC. From both airports there are usually three direct flights to Bangkok per day, with fares typically priced at VND800,000 from Hanoi and VND1,500,000 from HCMC.

There are some destinations that you cannot visit directly from Hanoi and you will instead need to change at HCMC during the journey. Jakarta and Manila are examples of this, if you wish to travel to either of these cities from Hanoi then you’ll need to transfer to a connecting flight. There is one flight per day leaving HCMC for Jakarta at 09.50 and is usually priced at around VND2,000,000. Similarly, there is one daily departure from HCMC to Manila, which is often more expensive at approximately VND4,000,000.

Vietnam Airlines also offer flights to China, Japan and South Korea. There is one direct departure every day to Shanghai from both Hanoi and HCMC, often costing in excess of VND5,000,000. If you’re planning on travelling from Vietnam to Japan then you’ll be pleased to hear that there is one direct flight per day from Hanoi to Tokyo. Visitors to Seoul have the option of two direct flights each day from Hanoi and one for HCMC, with tickets usually priced at around VND5,500,000.

For any travellers wanting to head further afield, or those from other countries eager to visit Vietnam, then Vietnam Airlines is an ideal option. There are a wide range of flights to European capitals including London, Paris and Moscow from both Hanoi and HCMC, although you may have to catch a connecting flight in some cases. There are even two flights per day from Hanoi heading for New York, requiring you to transfer onto a connecting flight.

Pros

Vietnam Airlines is the national carrier, so you can be assured that standards will be very high and the airline has a long-established, excellent reputation.

Compared to many other national airlines, Vietnam Airlines offer very well-priced fares which make domestic and international travel accessible to travellers on all budgets. In addition, the luggage allowances on Vietnam Airlines flights are very generous when compared to some other airlines operating on some of the same routes. It’s always worth researching fares as the overall cost may work out cheaper than with a budget airline as luggage is included.

Also, food and drink is included on Vietnam Airlines flights, something that will be a pleasant surprise to travellers used to budget operators!

Cons

Those used to travelling with some of the more well-known national Asian airlines may find Vietnam Airlines a little basic in comparison. However, the price is likely to be far lower than some of these more luxurious airlines so you may still consider it a good investment, especially if you’re on a budget.

Keep in mind

In June 2017, Vietnam Airlines was ranked in the top 50 World’s Best Airlines at the SKYTRAX 2017 World Airline Awards. The airline was ranked ahead of many other long-established carriers which reflect the popularity of Vietnam Airlines!

Travellers reviews

Customers of Vietnam Airlines are usually pleased with the value for money offered from these flights. The range of departures and destinations, added to the relatively low fares, mean that many customers keep returning to Vietnam Airlines as one of their first choices when travelling around the region.

As mentioned above, the aircraft can sometimes seem a little basic in comparison to some of the more luxurious Asian airlines. In addition, customer service can sometimes be slightly below par. However, many customers feel that the low costs of tickets mean that flights are still good value.

Although domestic flights are sometimes higher than fares with budget airlines, the international flights are very competitively priced and therefore excellent value for those visiting from Europe and other western countries.

Read more

Vietnam Airlines Popular Routes

Luang Prabang - Shenzhen
19:10, 19:15
Ho Chi Minh City - Oral
23:40
Hai Phong - Gia Lai
06:25, 08:40, 12:25
Paris - Da Nang
13:10, 13:15, 13:35, 13:50, 14:00
Lam Dong - Gia Lai
00:30, 07:55, 08:40, 09:45, 10:55, 11:05, 12:35, 12:50, 13:05, 13:20, 14:05, 15:30, 16:20, 16:40, 17:00, 17:05, 17:10, 18:05, 20:30, 21:55, 22:20, 23:59
Ho Chi Minh City - Shanghai
07:25, 08:50, 09:05, 12:55, 13:10, 23:00
Da Nang - Quang Binh
00:05, 00:20, 00:30, 00:35, 00:45, 00:50, 01:00, 01:45, 05:45, 06:00, 06:05, 06:20, 06:30, 06:50, 07:10, 07:20, 07:30, 07:35, 07:40, 07:45, 07:55, 08:10, 08:15, 08:20, 08:35, 08:50, 08:55, 09:00, 09:05, 09:10, 09:15, 09:30, 09:50, 09:55, 10:15, 10:30, 10:35, 10:40, 10:45, 11:00, 11:10, 11:15, 11:20, 11:30, 11:55, 12:00, 12:40, 12:45, 12:50, 12:55, 13:35, 13:50, 14:10, 14:35, 14:40, 15:10, 15:50, 16:25, 17:15, 17:25, 17:30, 17:35, 17:45, 18:15, 18:25, 18:35, 18:40, 18:45, 19:05, 19:10, 19:15, 19:25, 19:30, 19:35, 19:40, 19:50, 19:55, 20:05, 20:10, 20:15, 20:20, 20:30, 20:35, 20:40, 20:45, 20:50, 20:55, 21:00, 21:05, 21:10, 21:15, 21:20, 21:25, 21:30, 21:35, 21:40, 21:45, 21:50, 21:55, 22:00, 22:05, 22:10, 22:15, 22:20, 22:25, 22:30, 22:35, 22:45, 22:55, 23:00, 23:05, 23:20, 23:25, 23:35, 23:50, 23:55
Delhi - Kaohsiung
23:35
Koh Samui - Hanoi
07:55, 08:00, 08:20, 08:30, 08:45, 08:50, 09:15, 09:20, 09:35, 10:50, 11:45, 12:15, 15:30, 15:40, 15:45, 15:50, 17:05, 17:50, 19:00, 19:10, 19:30, 20:25, 21:20, 21:25, 21:35, 21:45
Sihanoukville - Ho Chi Minh City
10:45, 11:45, 13:05, 13:10, 13:15
Hanoi - Hurghada
22:35, 22:55, 23:10
Chiang Mai - Hanoi
10:10, 19:45, 20:00
Kuala Lumpur - Busan
12:30, 19:10, 20:00, 20:25, 20:30
Nghe An - Shenzhen
09:00, 18:30
Bangkok - Taipei
19:30
Siem Reap - Phuket
21:35
Da Nang - Thanh Hoa
00:01, 00:05, 00:15, 00:20, 00:45, 01:10, 02:35, 04:45, 05:45, 06:00, 06:05, 07:20, 07:55, 08:10, 08:20, 09:00, 09:05, 09:10, 09:15, 10:15, 10:45, 11:20, 11:35, 12:25, 13:10, 13:30, 13:35, 14:10, 15:00, 15:20, 15:40, 17:15, 17:35, 19:35, 19:40, 20:10, 20:15, 21:20, 21:55, 22:00, 22:10, 22:50, 22:55, 23:00, 23:15, 23:25, 23:50, 23:55, 23:59
Kien Giang - Phuket
08:55, 09:45, 18:55, 19:40
Kuala Lumpur - Paris
12:30, 19:10
Hanoi - Madrid
23:40
Mumbai - Bangkok
23:10
San Francisco - Hong Kong Airport
22:10
Hue - Ca Mau
08:00, 22:15
Busan - Kien Giang
11:00
Hanoi - Tashkent
18:30
Munich - Hanoi
12:30, 13:35
Don Mueang Airport - Chungcheongbuk do
05:05
Bangkok - Perth
11:20, 14:20, 19:35
Sichuan - Hanoi
15:00, 16:15
Bangkok - Paris
11:20, 11:55, 12:20, 14:20, 14:25, 15:55, 19:00, 19:05, 19:30, 19:35
NaN Passengers

Vietnam Airlines Schedule & Timetable

Flight numberClassDeparture StationArrival StationDepartureArrivalTravel time
VN978EconomyMumbai AirportHo Chi Minh Airport23:1004:305h 20m
VN3567EconomyHong Kong AirportHanoi Noi Bai Airport17:1519:202h 5m
VN3567EconomyHong Kong AirportHanoi Noi Bai Airport16:5019:052h 15m
VN595EconomyHong Kong AirportHanoi Noi Bai Airport15:2015:1023h 50m
VN593EconomyHong Kong AirportHanoi Noi Bai Airport14:5017:052h 15m
VN593EconomyHong Kong AirportHanoi Noi Bai Airport14:3016:352h 5m
VN3563EconomyHong Kong AirportHanoi Noi Bai Airport08:2519:1010h 45m
VN4120EconomySoekarno Hatta AirportHo Chi Minh Airport14:4018:003h 20m
VN630EconomySoekarno Hatta AirportHo Chi Minh Airport14:2017:453h 25m
VN630EconomySoekarno Hatta AirportHo Chi Minh Airport13:5017:153h 25m
VN630EconomySoekarno Hatta AirportFukuoka Airport14:4005:3014h 50m
VN321EconomyKansai International AirportDelhi Airport10:3001:3515h 5m
VN347EconomyChubu Centrair AirportDelhi Airport09:3001:3516h 5m
VN311EconomyNarita AirportMumbai Airport09:3001:0515h 35m
VN385EconomyHaneda AirportMumbai Airport16:3500:5032h 15m
VN303EconomyNarita AirportDelhi Airport15:2501:3534h 10m
VN303EconomyNarita AirportDelhi Airport14:5501:3534h 40m
VN311EconomyNarita AirportDelhi Airport10:0001:3515h 35m
VN301EconomyNarita AirportDelhi Airport09:3001:3516h 5m
VN385EconomyHaneda AirportDelhi Airport16:3501:3533h 0m
VN321EconomyKansai International AirportSoekarno Hatta Airport10:3015:0028h 30m
VN303EconomyNarita AirportSoekarno Hatta Airport14:5515:5024h 55m
VN351EconomyFukuoka AirportSoekarno Hatta Airport09:3515:5030h 15m
VN321EconomyKansai International AirportHeathrow Airport10:3016:1529h 45m
VN3309EconomyNarita AirportHeathrow Airport19:1022:5027h 40m
VN303EconomyNarita AirportHeathrow Airport15:2522:5031h 25m
VN303EconomyNarita AirportHeathrow Airport14:5516:1525h 20m
VN311EconomyNarita AirportHeathrow Airport09:3016:1530h 45m
VN3495EconomyHaneda AirportHeathrow Airport17:1022:5029h 40m
VN385EconomyHaneda AirportHeathrow Airport16:3516:1523h 40m

Vietnam Airlines Stations

Delhi AirportHong Kong AirportFukuoka AirportChubu Centrair AirportHeathrow AirportHo Chi Minh AirportSoekarno Hatta AirportHanoi Noi Bai AirportKansai International AirportNarita AirportHaneda AirportMumbai AirportKaohsiung AirportQui Nhon AirportLyon AirportDien Bien AirportCopenhagen AirportShonai AirportTaoyuan AirportShenzhen Baoan AirportDa Nang AirportPleiku AirportLos Angeles AirportKrabi AirportBuon Ma Thuot AirportMadrid AirportSiem Reap AirportMunich AirportCharles de Gaulle AirportBarcelona AirportVientiane AirportSuvarnabhumi AirportPhuket AirportAtlanta AirportOslo Gardermoen AirportChu Lai International AirportZurich AirportIncheon AirportKoh Samui AirportSan Francisco AirportLeonardo da Vinci AirportOsaka AirportNice AirportMarseille AirportHue AirportHaiphong AirportAmsterdam Schiphol AirportToyama AirportCan Tho International AirportSiem Reap Angkor International AirportBordeaux Merignac AirportMacau AirportSurabaya AirportDa Lat AirportTuy Hoa AirportSydney Airport AustraliaKuala Lumpur AirportKomatsu AirportFrankfurt AirportPhnom Penh AirportLuang Prabang AirportBeijing Capital AirportVinh AirportSihanoukville AirportToulouse Blagnac AirportHelsinki AirportPhu Quoc AirportRach Gia AirportCam Ranh AirportThanh Hoa AirportGeneva AirportSingapore AirportAkita AirportBen Gurion AirportMelbourne Airport AustraliaBusan AirportDon Mueang AirportShanghai Pudong AirportCa Mau AirportCon Dao AirportHiroshima AirportGuangzhou Baiyun AirportDong Hoi AirportOkayama AirportChiang Mai AirportXiamen AirportDenpasar AirportChengdu TianfuManila AirportPerth AirportVienna AirportChengdu Airport

Vietnam Airlines Company Reviews

D M
Was ok nothing special
flight Economy, Vietnam Airlines, Mar 5, 2024
J H
Problem-free check-in, good airline Everything was fine ????
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flight Economy, Vietnam Airlines, Jan 26, 2024
C
Vietnam Airlines is always on time, the plane is comfortable and the staff are very pleasant and attentive.
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flight Economy, Vietnam Airlines, Jan 14, 2024
A A
Trouble free
flight Economy, Vietnam Airlines, Sep 7, 2023
E F
Great service with water on each journey. Easy transfer. Small plane to con dao
flight Economy, Vietnam Airlines, Aug 28, 2023
P H
Smooth and fast. Perfect touch-down. Enough space.
flight Economy, Vietnam Airlines, Aug 18, 2023
T J
Great flight, Nice staff, only flight was delayed.
flight Economy, Vietnam Airlines, Aug 9, 2023
L J
There was no hot food available in the airport and the snacks were very expensive. $6 for a bag of potato chips!!
flight Economy, Vietnam Airlines, Jan 14, 2023
G G
Thank you so much for booking our ticket.
flight Economy, Vietnam Airlines, Jan 4, 2023
M P
Website should make it more noticeable to change the payment currency.
flight Economy, Vietnam Airlines, Jan 1, 2023
J E
Great experience and super easy to organize.
flight Economy, Vietnam Airlines, Nov 5, 2022
S A
Will choose flying over the train from now on. 12Go support had great communication about the change in our flight, because of the storm it was delayed two times.
flight Economy, Vietnam Airlines, Sep 29, 2022
F V
swift correct service, flight on time, all good
flight Economy, Vietnam Airlines, Aug 18, 2022
G
Easy flight and helpful airportstuff!
flight Economy, Vietnam Airlines, Aug 9, 2022
M J
Very easy and smooth
flight Economy, Vietnam Airlines, Aug 3, 2022
D A
No reply from 12go when I asked about flight change
flight Economy, Vietnam Airlines, Feb 12, 2021
A V
Good but long wait for support. My flight had a massive schedule change that would have made me miss my second flight and i had to resolve it myself hours later as there was no way to call support, only email. I also hadn't realized the flights were going to be booked separately until after I booked, which was annoying. Luckily the layover was long enough for me to collect and recheck my bag.
flight Economy, Vietnam Airlines, Dec 8, 2020
M E
Everything went smoothly. Plan on time, staff pleasant, check-in great
flight Economy, Vietnam Airlines, Oct 17, 2020
P B
Excellente expérience !
flight Economy, Vietnam Airlines, Sep 25, 2020
M A
Cancelled my flight without refund
flight Economy, Vietnam Airlines, Sep 6, 2020
E M
On time, app Very East to use
flight Economy, Vietnam Airlines, Mar 16, 2020
I P
Everything was very good. the flight has been rescheduled to 2hours later, but it was no problem, the communication was very good.
flight Economy, Vietnam Airlines, Mar 9, 2020
J M
No problems at airport,
flight Economy, Vietnam Airlines, Mar 9, 2020
J F
Couldn't fault it, excellent service.
flight Economy, Vietnam Airlines, Mar 6, 2020
C B
Superb service from 12go, when we originally booked a middle name was missed they rectified this very quickly with apologies. Bonus we got emergency exit seats which are always nice. Would definitely book with them again.
flight Economy, Vietnam Airlines, Mar 1, 2020
C S
The flight was rescheduled and they adjusted it right there so we had no problems. A 10 for the person at the counter.
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flight Economy, Vietnam Airlines, Feb 25, 2020
C F
As always, booking through 12Go Asia was straightforward. The one thing to be mindful of is that you can't manage your booking on Vietnam Airways because the email addresss used in the booking is for 12Go. I did worry a bit when it couldn't find my booking so perhaps 12Go should mention this in the booking details. There were plenty of Vietnam Airways staff at the airport to direct you to the correct check in desk so check in and immigration went really smoothly. The flight was good, although we were a bit late leaving as we were waiting for a slot on the runway. Still only landed 5 minutes after the predicted time. All in all, a good trip.
flight Economy, Vietnam Airlines, Feb 25, 2020
W R
Everything went smoothly. I was pleased with how easy it was to book with 12go and on line check in went smoothly. The flight is bare bones but we knew that and is such a good price and it was on time. This is our 2nd time with both 12go and Vietnam Airlines. We will use both again in the future.
flight Economy, Vietnam Airlines, Feb 23, 2020
M K
Great service , flight was delayed but we were notified a few days before ,so we were will aware ,
flight Economy, Vietnam Airlines, Feb 22, 2020
M S
Very good
flight Economy, Vietnam Airlines, Feb 22, 2020
P N
Good trip, fast and safe. No case, too bad....I recommend
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flight Economy, Vietnam Airlines, Feb 19, 2020
R W
Comfortable seat, friendly cabin crew, pleasant flight. Everything was perfect except the fact that the flight got rescheduled two times.
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flight Economy, Vietnam Airlines, Feb 19, 2020
G F
Very close to centre of city (5 minute taxi ride), clean, very quick and efficient check-in. Very small so few facilities.
flight Economy, Vietnam Airlines, Feb 17, 2020
G R
Flight was delayed due to incoming flight being late. Flight attendants were nice and friendly. Da Nang airport could use more electrical outlets or USB ports.
flight Economy, Vietnam Airlines, Feb 16, 2020
J K
Security check is slow. Delayed flight by 15 min. Rest is all well
flight Economy, Vietnam Airlines, Feb 15, 2020
A J
good flight althou 1 hour late
flight Economy, Vietnam Airlines, Feb 15, 2020
B B
With Vietnam Airline, delays are rare or non-existent. Very good company
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flight Economy, Vietnam Airlines, Feb 14, 2020
K M
It would have been 5 stars except that the flight was delayed
flight Economy, Vietnam Airlines, Feb 13, 2020
T O
fast check-in. On time, good service
flight Economy, Vietnam Airlines, Feb 13, 2020
C B
my seat had no backrest on one side and the flight was a bit delayed, so only 4 stars this time
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flight Economy, Vietnam Airlines, Feb 8, 2020
N
Very good flight, on time and smooth. Flight attendants friendly and helpful. Will fly Vietnam Airlines again; recommended.
flight Economy, Vietnam Airlines, Feb 7, 2020
C B
Good airplane, checked baggage included and there was even a bottle of water free of charge
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flight Economy, Vietnam Airlines, Feb 6, 2020
N A
everything was good, no complains
flight Economy, Vietnam Airlines, Feb 5, 2020
M D
Great experience - quick and painless check in and communication levels were great. Flight was comfortable and we got there in under an hour!
flight Economy, Vietnam Airlines, Feb 5, 2020
R O
Very quick smooth flights, the flight was delayed but that was not the fault of the airlines. Plane was newer and clean, staff friendly. I really like Vietnam Airlines. Won't fly anyone else ????????????
flight Economy, Vietnam Airlines, Feb 4, 2020
W I
Excellent flight.
flight Economy, Vietnam Airlines, Feb 2, 2020
N A
everything was ok, except for 20m delay
flight Economy, Vietnam Airlines, Feb 2, 2020
K C
I was a bit anxious when I read all the negative comments about this flight. But for us, everything went very well. On-time flight. No problems at baggage check-in. Cabin baggage not weighed. I guess it depends on the period.
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flight Economy, Vietnam Airlines, Jan 28, 2020
F L
Io ed il mio ragazzo abbiamo viaggiato con l'ansia. L'aereo a nostro avviso è atterrato malissimo. Invece la stazione dell'aeroporto era perfetta.
flight Economy, Vietnam Airlines, Jan 26, 2020
G E
Check very fast . Flight at time. Arriving before previous time . Perfect.
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flight Economy, Vietnam Airlines, Jan 26, 2020
4.6
485 customer reviews
5
68%
4
24%
3
6%
2
2%
1
0%
97.9% of 485 travelers were presumably happy with Vietnam Airlines as they left good or no review