About Vietnam Airlines

Company Information

Vietnam Airlines was established in 1956, later becoming Vietnam’s national flag carrier in 1993. The airline initially served only domestic destinations but now offer regular scheduled departures across Asia as well as further afield to Europe, North America and Australasia.

The airline is now based in Hanoi with a fleet of around 80 aircraft and is a part-owner of Jetstar Pacific Airlines amongst others.

Routes served by Vietnam Airlines

Vietnam Airlines offer a huge range of departures across almost the whole of Asia, although the highest frequency of flights are still those within Vietnam. For example, there are around 25 flights each today between Hanoi and Ho Chi Minh City (HCMC). This two hour journey usually costs around VND1,100,000 each way.

Most popular domestic flights

Other popular routes include flights from Hanoi or HCMC to the beach cities of Da Nang and Nha Trang, with Vietnam Airlines offering approximately 15 flights to both destinations each day.

Hue is also well-connected to Vietnam’s two largest cities, with three or four flights per day making the trip, which is usually priced at around VND500,000 from either Hanoi or HCMC.

Most popular international flights

Vietnam Airlines is a great option for those looking to visit soother counties across Southeast Asia. Regional hubs such as Singapore and Kuala Lumpur are just three hours from HCMC and around 4 ½ hours from Hanoi.

There are two flights between Hanoi and Singapore each day (usually costing VND2,500,000) and three flights from HCMC (priced around VND2,000,000).

There is one daily flight from both Hanoi (at 14.45) and HCMC (at 15.05) to Kuala Lumpur each day, which usually costs around VND1,600,000 from either city.

If you’re staying in Hanoi then you can jump on a Vietnam Airlines flight to Laos. There is one flight per day connecting Hanoi and Luang Prabang, leaving at 11.40 and costing around VND2,000,000. There are also two daily departures to Vientiane from Hanoi, with tickets priced at around VND1,700,000. It’s also possible to fly to Laos from HCMC, but you all need to change at Hanoi.

Nearby Thailand is one of the most popular counties in the region for tourists and is easily accessible from both Hanoi and HCMC. From both airports there are usually three direct flights to Bangkok per day, with fares typically priced at VND800,000 from Hanoi and VND1,500,000 from HCMC.

There are some destinations that you cannot visit directly from Hanoi and you will instead need to change at HCMC during the journey. Jakarta and Manila are examples of this, if you wish to travel to either of these cities from Hanoi then you’ll need to transfer to a connecting flight. There is one flight per day leaving HCMC for Jakarta at 09.50 and is usually priced at around VND2,000,000. Similarly, there is one daily departure from HCMC to Manila, which is often more expensive at approximately VND4,000,000.

Vietnam Airlines also offer flights to China, Japan and South Korea. There is one direct departure every day to Shanghai from both Hanoi and HCMC, often costing in excess of VND5,000,000. If you’re planning on travelling from Vietnam to Japan then you’ll be pleased to hear that there is one direct flight per day from Hanoi to Tokyo. Visitors to Seoul have the option of two direct flights each day from Hanoi and one for HCMC, with tickets usually priced at around VND5,500,000.

For any travellers wanting to head further afield, or those from other countries eager to visit Vietnam, then Vietnam Airlines is an ideal option. There are a wide range of flights to European capitals including London, Paris and Moscow from both Hanoi and HCMC, although you may have to catch a connecting flight in some cases. There are even two flights per day from Hanoi heading for New York, requiring you to transfer onto a connecting flight.

Pros

Vietnam Airlines is the national carrier, so you can be assured that standards will be very high and the airline has a long-established, excellent reputation.

Compared to many other national airlines, Vietnam Airlines offer very well-priced fares which make domestic and international travel accessible to travellers on all budgets. In addition, the luggage allowances on Vietnam Airlines flights are very generous when compared to some other airlines operating on some of the same routes. It’s always worth researching fares as the overall cost may work out cheaper than with a budget airline as luggage is included.

Also, food and drink is included on Vietnam Airlines flights, something that will be a pleasant surprise to travellers used to budget operators!

Cons

Those used to travelling with some of the more well-known national Asian airlines may find Vietnam Airlines a little basic in comparison. However, the price is likely to be far lower than some of these more luxurious airlines so you may still consider it a good investment, especially if you’re on a budget.

Keep in mind

In June 2017, Vietnam Airlines was ranked in the top 50 World’s Best Airlines at the SKYTRAX 2017 World Airline Awards. The airline was ranked ahead of many other long-established carriers which reflect the popularity of Vietnam Airlines!

Travellers reviews

Customers of Vietnam Airlines are usually pleased with the value for money offered from these flights. The range of departures and destinations, added to the relatively low fares, mean that many customers keep returning to Vietnam Airlines as one of their first choices when travelling around the region.

As mentioned above, the aircraft can sometimes seem a little basic in comparison to some of the more luxurious Asian airlines. In addition, customer service can sometimes be slightly below par. However, many customers feel that the low costs of tickets mean that flights are still good value.

Although domestic flights are sometimes higher than fares with budget airlines, the international flights are very competitively priced and therefore excellent value for those visiting from Europe and other western countries.

Buy Vietnam Airlines Tickets

Bangkok - Hanoi
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11:20, 11:20, 11:20, 11:20, 11:20, 11:55, 12:20, 14:20, 14:20, 14:20, 15:55, 18:00, 18:00, 19:00, 19:05, 19:30, 19:30, 19:30, 19:30, 19:30, 19:35, 19:35, 19:35, 19:35
Da Nang - Hai Phong
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06:00, 07:55, 08:30, 09:00, 09:20, 09:35, 10:30, 11:05, 11:20, 12:00, 12:55, 13:05, 13:30, 14:00, 20:00, 20:15, 20:15, 22:30, 22:30, 22:30
Da Nang - Hanoi
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00:55, 00:55, 01:05, 01:05, 05:20, 06:00, 06:00, 06:10, 06:30, 06:40, 06:40, 07:00, 07:00, 07:00, 07:05, 07:10, 07:10, 07:15, 07:30, 07:45, 08:00, 08:00, 08:00, 08:00, 08:05, 08:10, 08:15, 08:15, 08:20, 08:20
Da Nang - Ho Chi Minh
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01:05, 01:05, 06:00, 06:00, 06:00, 06:30, 07:00, 07:00, 07:00, 07:45, 08:00, 08:00, 08:00, 08:00, 08:00, 08:05, 08:15, 08:20, 08:25, 08:25, 08:25, 08:45, 09:00, 09:00, 09:00, 09:00, 09:10, 09:20, 09:35, 09:55
Da Nang - Lam Dong
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06:00, 06:00, 06:00, 08:00, 08:45, 09:00, 09:00, 09:20, 09:20, 10:00, 10:00, 11:00, 11:00, 11:30, 11:30, 12:00, 12:30, 13:00, 13:00, 15:00, 16:00, 17:05, 17:10, 18:00, 20:15, 20:25, 21:00, 21:30, 21:30, 21:30
Da Nang - Nha Trang
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01:05, 01:05, 06:00, 06:00, 06:00, 06:00, 06:00, 06:00, 06:00, 06:10, 06:10, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:10, 07:10, 08:00, 08:00, 08:00, 08:00, 08:00, 08:00
Hai Phong - Da Nang
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09:55, 10:25, 12:30, 13:45, 13:55, 14:00, 15:00, 15:05, 15:50, 15:50, 15:55, 18:10
Hanoi - Da Nang
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05:00, 05:00, 05:00, 05:05, 05:10, 05:10, 05:15, 05:15, 05:15, 05:20, 05:20, 05:20, 05:20, 05:25, 05:25, 05:30, 05:30, 05:30, 05:35, 05:40, 05:45, 05:50, 05:50, 05:50, 05:55, 05:55, 06:00, 06:00, 06:00, 06:00
Hanoi - Ho Chi Minh
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04:55, 05:00, 05:00, 05:15, 05:30, 05:40, 06:00, 06:00, 06:00, 06:00, 06:00, 06:00, 06:10, 06:30, 06:40, 07:00, 07:00, 07:00, 07:05, 07:05, 07:05, 07:20, 07:20, 07:20, 07:30, 07:30, 07:30, 07:30, 07:30, 07:55
Hanoi - Hue
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05:30, 05:35, 05:45, 06:05, 06:10, 06:15, 06:40, 06:45, 07:00, 07:00, 07:05, 07:15, 08:00, 08:00, 08:05, 08:25, 08:30, 10:00, 10:00, 10:00, 11:00, 11:05, 11:05, 11:05, 11:45, 12:00, 12:00, 12:00, 13:00, 13:00
Hanoi - Luang Prabang
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12:40, 12:50, 15:55, 16:00, 19:10
Hanoi - Quang Binh
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05:00, 05:30, 06:10, 06:15, 08:15, 10:10, 10:20, 10:25, 11:55, 12:05, 12:10, 12:20, 12:30, 14:05, 17:20, 17:30, 19:30, 19:30, 20:10, 20:15, 20:15, 20:20, 20:30, 21:10, 21:10, 21:20, 21:20, 21:20, 22:00, 22:00
Ho Chi Minh - Da Nang
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00:25, 05:00, 05:00, 05:00, 05:00, 05:15, 05:50, 05:50, 05:55, 06:00, 06:00, 06:00, 06:05, 06:15, 06:25, 06:25, 06:25, 06:25, 06:30, 06:30, 06:30, 06:30, 06:45, 06:50, 06:55, 07:00, 07:00, 07:00, 07:00, 07:00
Ho Chi Minh - Hanoi
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05:00, 05:00, 05:10, 05:30, 05:30, 05:30, 05:30, 05:55, 06:00, 06:00, 06:00, 06:00, 06:00, 06:00, 06:10, 06:10, 06:10, 06:15, 06:15, 06:25, 06:25, 06:45, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00, 07:00
Ho Chi Minh - Hue
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05:55, 06:00, 06:05, 06:05, 06:15, 07:30, 08:00, 08:30, 08:30, 09:35, 11:15, 11:35, 12:00, 12:10, 12:25, 12:30, 12:45, 13:40, 14:00, 14:00, 14:00, 14:05, 15:00, 15:40, 16:00, 16:05, 16:15, 16:20, 17:40, 18:40
Ho Chi Minh - Kien Giang
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05:20, 05:45, 05:45, 05:55, 06:00, 06:00, 06:05, 06:20, 06:45, 06:55, 06:55, 07:00, 07:00, 07:05, 07:10, 07:20, 07:25, 07:50, 07:55, 08:00, 08:00, 08:00, 08:00, 08:10, 08:20, 08:30, 08:30, 09:00, 09:00, 09:05
Ho Chi Minh - Lam Dong
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05:55, 06:00, 06:10, 06:10, 06:25, 06:30, 06:30, 06:50, 06:55, 07:00, 07:00, 07:00, 07:00, 07:00, 07:10, 07:10, 07:20, 07:40, 08:00, 08:00, 08:10, 08:30, 08:35, 08:40, 08:55, 09:00, 09:00, 09:00, 09:05, 09:05
Ho Chi Minh - Nha Trang
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05:35, 05:40, 05:45, 05:50, 05:55, 06:00, 06:25, 06:30, 06:45, 06:50, 06:55, 07:00, 07:00, 07:00, 07:00, 07:05, 07:20, 07:35, 07:45, 07:50, 07:55, 08:00, 08:00, 08:40, 09:00, 09:00, 09:00, 09:05, 09:10, 09:15
Hue - Hanoi
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08:05, 08:10, 08:15, 08:35, 08:55, 09:00, 09:55, 10:20, 10:25, 10:40, 13:25, 13:25, 13:25, 13:25, 13:25, 13:25, 13:25, 13:45, 14:35, 14:35, 14:35, 14:35, 14:55, 15:40, 15:40, 15:40, 16:10, 16:10, 16:10, 16:10
Kien Giang - Hanoi
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07:45, 08:05, 08:40, 09:25, 09:30, 09:35, 09:55, 09:55, 09:55, 09:55, 10:45, 10:45, 11:05, 11:25, 12:05, 12:25, 12:30, 12:40, 12:55, 13:10, 14:25, 14:25, 14:50, 15:15, 15:15, 16:55, 17:20, 17:25, 17:30, 18:10
Kien Giang - Ho Chi Minh
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06:00, 06:30, 06:55, 07:05, 07:40, 07:45, 08:05, 08:35, 08:40, 08:45, 08:45, 08:50, 09:35, 09:55, 10:10, 10:45, 11:00, 11:30, 12:05, 12:20, 12:50, 12:55, 13:15, 13:50, 13:55, 14:20, 14:25, 14:45, 15:05, 15:15
Lam Dong - Da Nang
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08:05, 08:05, 08:05, 08:05, 08:05, 08:45, 08:50, 08:50, 10:40, 11:15, 11:20, 11:55, 12:20, 12:20, 13:25, 13:45, 13:45, 13:45, 14:25, 14:25, 14:40, 14:40, 14:40, 15:00, 15:00, 15:00, 15:15, 15:15, 16:30, 16:30
Lam Dong - Ho Chi Minh
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07:45, 07:55, 07:55, 08:00, 08:00, 08:05, 08:20, 08:30, 08:45, 08:50, 09:25, 09:45, 09:45, 09:55, 10:00, 10:25, 10:40, 10:40, 10:45, 10:50, 10:50, 11:15, 11:15, 11:15, 11:55, 12:20, 12:40, 13:10, 13:15, 13:25
Luang Prabang - Hanoi
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17:10, 18:00, 19:10, 19:15
Nha Trang - Da Nang
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07:00, 07:15, 07:55, 07:55, 07:55, 07:55, 08:00, 08:35, 08:35, 08:45, 08:45, 08:55, 08:55, 08:55, 08:55, 08:55, 08:55, 08:55, 08:55, 08:55, 08:55, 09:00, 10:25, 10:30, 10:40, 10:40, 10:40, 11:25, 11:40, 11:40
Nha Trang - Ho Chi Minh
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01:20, 07:00, 07:45, 07:55, 07:55, 08:00, 08:25, 08:35, 08:35, 08:45, 08:55, 08:55, 09:00, 09:20, 09:25, 10:35, 11:15, 11:40, 11:55, 12:05, 12:10, 12:10, 12:25, 12:30, 12:35, 13:40, 13:40, 13:40, 13:50, 13:50
Quang Binh - Hanoi
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08:00, 08:05, 08:35, 08:35, 08:35, 08:35, 08:35, 08:35, 08:35, 10:40, 12:00, 12:10, 12:10, 12:15, 12:35, 13:40, 13:55, 14:00, 14:10, 14:25, 15:55, 16:55, 19:10, 19:20, 19:20, 19:20, 19:20, 20:30, 20:30, 20:30
Siem Reap - Ho Chi Minh
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11:30, 11:35, 18:05, 18:20, 18:30, 18:50, 20:30, 20:55, 21:35
Vientiane - Hanoi
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14:30, 14:40, 19:40, 19:45, 20:00, 20:25
Vung Tau - Ho Chi Minh
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09:55, 10:25, 12:55, 13:25, 15:55, 17:40

Vietnam Airlines Company Reviews

SM
flight Economy, Vietnam Airlines, Mar 19, 2020
Très bien bon Accueil.
EM
flight Economy, Vietnam Airlines, Mar 16, 2020
On time, app Very East to use
IP
flight Economy, Vietnam Airlines, Mar 9, 2020
Everything was very good. the flight has been rescheduled to 2hours later, but it was no problem, the communication was very good.
JM
flight Economy, Vietnam Airlines, Mar 9, 2020
No problems at airport,
JF
flight Economy, Vietnam Airlines, Mar 6, 2020
Couldn't fault it, excellent service.
PL
flight Economy, Vietnam Airlines, Mar 2, 2020
Tout s'est bien passé.
CB
flight Economy, Vietnam Airlines, Mar 1, 2020
Superb service from 12go, when we originally booked a middle name was missed they rectified this very quickly with apologies. Bonus we got emergency exit seats which are always nice. Would definitely book with them again.
GB
flight Economy, Vietnam Airlines, Feb 27, 2020
Хорошо
CS
flight Economy, Vietnam Airlines, Feb 25, 2020
El vuelo lo cambiaron de horario y nos ajustaron allá mismo para no tener problemas. Un 10 la persona del counter.
CF
flight Economy, Vietnam Airlines, Feb 25, 2020
As always, booking through 12Go Asia was straightforward. The one thing to be mindful of is that you can't manage your booking on Vietnam Airways because the email addresss used in the booking is for 12Go. I did worry a bit when it couldn't find my booking so perhaps 12Go should mention this in the booking details. There were plenty of Vietnam Airways staff at the airport to direct you to the correct check in desk so check in and immigration went really smoothly. The flight was good, although we were a bit late leaving as we were waiting for a slot on the runway. Still only landed 5 minutes after the predicted time. All in all, a good trip.
JB
flight Economy, Vietnam Airlines, Feb 23, 2020
Service de très bonne qualité voyage agreable
WR
flight Economy, Vietnam Airlines, Feb 23, 2020
Everything went smoothly. I was pleased with how easy it was to book with 12go and on line check in went smoothly. The flight is bare bones but we knew that and is such a good price and it was on time. This is our 2nd time with both 12go and Vietnam Airlines. We will use both again in the future.
MK
flight Economy, Vietnam Airlines, Feb 22, 2020
Great service , flight was delayed but we were notified a few days before ,so we were will aware ,
MS
flight Economy, Vietnam Airlines, Feb 22, 2020
Very good
YL
flight Economy, Vietnam Airlines, Feb 20, 2020
Good
PN
flight Economy, Vietnam Airlines, Feb 19, 2020
Bon voyage , rapide et sur. Pas d'en cas, dommage....je recommande
RW
flight Economy, Vietnam Airlines, Feb 19, 2020
Comfortable seat, friendly cabin crew, pleasant flight. Everything was perfect except the fact that the flight got rescheduled two times.
GF
flight Economy, Vietnam Airlines, Feb 17, 2020
Very close to centre of city (5 minute taxi ride), clean, very quick and efficient check-in. Very small so few facilities.
GR
flight Economy, Vietnam Airlines, Feb 16, 2020
Flight was delayed due to incoming flight being late. Flight attendants were nice and friendly. Da Nang airport could use more electrical outlets or USB ports.
JK
flight Economy, Vietnam Airlines, Feb 15, 2020
Security check is slow. Delayed flight by 15 min. Rest is all well
AJ
flight Economy, Vietnam Airlines, Feb 15, 2020
good flight althou 1 hour late
BB
flight Economy, Vietnam Airlines, Feb 14, 2020
Avec Vietnam Airline, jamais de retard ou très rarement. Tres bonne compagnie
KM
flight Economy, Vietnam Airlines, Feb 13, 2020
It would have been 5 stars except that the flight was delayed
TO
flight Economy, Vietnam Airlines, Feb 13, 2020
fast check-in. On time, good service
GF
flight Economy, Vietnam Airlines, Feb 12, 2020
Unfortunately a delay of 1h for busy traffic
CB
flight Economy, Vietnam Airlines, Feb 8, 2020
mein Sitz hatte an der einen Seite keine Lehne und der Flug hatte etwas Verspätung, daher diesmal nur 4 Sterne
NC
flight Economy, Vietnam Airlines, Feb 7, 2020
Very good flight, on time and smooth. Flight attendants friendly and helpful. Will fly Vietnam Airlines again; recommended.
CB
flight Economy, Vietnam Airlines, Feb 6, 2020
Gutes Flugzeug, Aufgabegepäck inkl. und es gab sogar kostenfrei eine Flasche Wasser
NA
flight Economy, Vietnam Airlines, Feb 5, 2020
everything was good, no complains
MD
flight Economy, Vietnam Airlines, Feb 5, 2020
Great experience - quick and painless check in and communication levels were great. Flight was comfortable and we got there in under an hour!
RO
flight Economy, Vietnam Airlines, Feb 4, 2020
Very quick smooth flights, the flight was delayed but that was not the fault of the airlines. Plane was newer and clean, staff friendly. I really like Vietnam Airlines. Won't fly anyone else ????????????
WI
flight Economy, Vietnam Airlines, Feb 2, 2020
Excellent flight.
NA
flight Economy, Vietnam Airlines, Feb 2, 2020
everything was ok, except for 20m delay
KC
flight Economy, Vietnam Airlines, Jan 28, 2020
J’étais un peu anxieuse à la lecture de tous les commentaires négatifs de ce vol. Mais pour nous, tout s’est très bien passé. Vol à l’heure. Aucun problème à l’enregistrement des bagages. Bagages cabines non pesés. J’imagine que cela dépend de la période.
FL
flight Economy, Vietnam Airlines, Jan 26, 2020
Io ed il mio ragazzo abbiamo viaggiato con l'ansia. L'aereo a nostro avviso è atterrato malissimo. Invece la stazione dell'aeroporto era perfetta.
GE
flight Economy, Vietnam Airlines, Jan 26, 2020
Check very fast . Flight at time. Arriving before previous time . Perfect.
JS
flight Economy, Vietnam Airlines, Jan 24, 2020
Everything was great.
CH
flight Economy, Vietnam Airlines, Jan 23, 2020
Pleasant journey
SE
flight Economy, Vietnam Airlines, Jan 22, 2020
Please print operating terminal (ie Terminal 1, 2 etc) information on the itinerary/tickets. We should not have to go searching for this information.
BL
flight Economy, Vietnam Airlines, Jan 19, 2020
Vol à l’heure prévu service courtois
CH
flight Economy, Vietnam Airlines, Jan 18, 2020
We enjoyed the flight and the service we received.
NS
flight Economy, Vietnam Airlines, Jan 17, 2020
The flight was delayed by more than 1 hour for operational reason.
JF
flight Economy, Vietnam Airlines, Jan 16, 2020
Everything was on time and very efficient
QM
flight Economy, Vietnam Airlines, Jan 11, 2020
Highly recommend both 12goasia as well as Vietnam airlines. Flawless trip.
FL
flight Economy, Vietnam Airlines, Jan 6, 2020
Perfect flight
WH
flight Economy, Vietnam Airlines, Jan 5, 2020
Great Airline. Easy Check in
IB
flight Economy, Vietnam Airlines, Jan 4, 2020
Ich hatte Probleme beim EINCHECKEN, da keine Buchungsnummer auf dem Voucher stand. Erst nach längerem suchen beim counter konnte ich einchecken. Hoffe, beim nächsten Flug klappt es besser.
GM
flight Economy, Vietnam Airlines, Jan 3, 2020
Alles bestens! Pünktlich und sicher...
SK
flight Economy, Vietnam Airlines, Jan 2, 2020
Reibungslos gebucht, am nächsten Tag die Bestätigung erhalten (da wir in der Nacht gebucht haben). Wir konnten am Flughafen sogar kostlos auf einen früheren Flug wechseln, total unkompliziert.
CH
flight Economy, Vietnam Airlines, Jan 1, 2020
Vol intérieur sans problème
4.7
687 customer reviews
5
78%
4
14%
3
4%
2
1%
1
3%
99.8% of 10,892 travelers were presumably happy with Vietnam Airlines as they left good or no review

Vietnam Airlines Stations

Suvarnabhumi Airport Da Nang Airport Phung Duc Airport Ho Chi Minh Airport Noibai Airport Ca Mau Airport Guangzhou Baiyun Airport Soekarno Hatta Airport Chengdu Airport Cam Ranh Airport Hangzhou Xiaoshan Airport Catbi Airport Pu Dong Airport Chongqing Airport Ningbo Airport Capital Airport Incheon Airport Siem Reap Airport Pleiku Airport Lien Khuong Airport Narita Airport Wuhan Airport Dien Bien Airport Fukuoka Airport Singapore Airport Gimhae Airport Hong Kong Airport Phu Bai Airport Vientiane Airport Kuala Lumpur Airport Kaohsiung Airport Duong Dong Airport Taoyuan Airport Kansai International Airport Central Japan Airport Phnom Penh Airport Luang Prabang Airport Yangon Airport Melbourne Airport Australia Manila Airport Sydney Airport Australia Haneda Airport Can Tho International Airport Vinh Airport Thanh Hoa Airport Phu Cat Airport Dong Hoi Airport Chu Lai International Airport Macau Airport Shenyang Airport Tianjin Binhai Airport Zhengzhou Airport Hohhot Airport Rach Gia Airport Con Dao Airport Charles de Gaulle Airport Frankfurt Airport Heathrow Airport