VietJet Air

VietJet Air
3.6
19 / 659
5 8
4 2
3 5
2 1
1 3
99.4% of 659 travelers were presumably happy with VietJet Air as they left good or no review


VietJet Air Economy outside
VietJet Air

Company Information

Vietjet Air launched in 2011 and has since carried over 25 million passengers across Vietnam and Asia. There are currently around 40 aircraft in the airline’s fleet with a wide range of options for flights across the region.

Routes served by Vietjet Air

Most popular domestic flights

The Ho Chi Minh City (HCMC) to Hanoi route is the most frequent service operated by Vietjet Air. There are around 25 departures each day between the two cities, with fares for the two hour journey usually priced at around VND599,000.

Other destinations within Vietnam are also well served. For example, there are five or six daily flights from HCMC to Hue, often costing approximately VND580,000. Flights to Da Nang are even more frequent, with around 12 flights each day.

Most popular international flights

If you’re looking to travel across Southeast Asia then Vietjet Air offers a wide range of departures to neighbouring countries such as Thailand, Malaysia, Cambodia and Singapore.

There are two flights each day from Hanoi to Bangkok and three from HCMC. Once you’re in Thailand you can also use Vietjet Air to travel domestically to visit popular towns and beaches all over the country. For example, there are four Vietjet Air flights from Bangkok to Chiang Mai each day and three from the capital to Phuket as well as in the opposite direction.

Destinations in nearby countries such as Cambodia and Myanmar can also be reached by direct flights from HCMC and Hanoi. There is one daily flight to Siem Reap from Hanoi and one connecting HCMC with Yangon.

Kuala Lumpur and Singapore are two of the largest transport hubs in the region and Vietjet Air have several services each day connecting these destinations with Vietnam. There is one flight per day from HCMC to Kuala Lumpur and two between HCMC and Singapore. Both flights take around two hours and are priced at approximately VND2,500,000.

There is also one flight per day from Hanoi to Singapore although this takes around 3 ½ hours.

Vietjet Air offer services to destinations slightly further afield as well. There is one daily flight from both HCMC and Hanoi to Seoul, with tickets usually from around VND2,800,000 from HCMC and VND2,200,000 from Hanoi. There are also two departures each day from HCMC to Taipei, which takes 3 ½ hours and one from Hanoi.

Pros

Vietjet Air offer a good choice of flights across a whole range of destinations. There is bound to be a departure that fits into your schedule! Because of this, the airline is an excellent option if you’re planning your trip at short notice.

The price of many of the flights is considerably lower than some of those offered by other airlines so Vietjet Air is ideal if you are travelling on a budget.

Cons

It is worth bearing in mind that Vietjet Air is a budget airline, therefore the level of service may not be what you are used to or expecting. Unfortunately, this is one of the pitfalls of using a budget operator and you’ll have to take this into account when booking your tickets. Also, the planes used are fairly old so they may not be the most comfortable seats that you’ll ever experience.

Although the fares are lower than those offered by some of Vietjet Air’s competitors, you will need to pay additional charges for luggage so this will increase the overall cost of your flight. Some other carriers include luggage in the fare so this may offer better for money.

Delays seem to be more common on Vietjet Air flights than some other airlines operating along the same routes. Again, this is a risk that you’ll need to take into account when booking your flights as to whether you consider the money saved to be worth the potential hassle of delays or poor customer service.

Keep in mind

Fares can change rapidly, especially on budget airlines, so you should also fully research your flights to ensure you get a good deal. The prices quoted above are given as an indication but may be higher or lower due to demand or if there is a sale on!

Travellers reviews

Travellers usually pick Vietjet Air due to the low cost of fares and the wide range of services offered by the airline. It’s a popular choice with budget travellers flying across Vietnam and Asia, who may often need to book flights at very short notice.

There have been reports that Vietjet Air can rearrange your schedule more regularly that some other airlines, and amend your flight time due to high demand.

The biggest issue experienced by travellers on Vietjet Air flights inevitably tends to be the delays that are commonly reported. Unfortunately, issues such as these are a risk that you take when you are booking a ticket with a budget airline and you should always allow extra time in case of delays.


September 5.0

August 4.0

July 3.7



September 2017

Denise, Sep 3, 2017 - Excellent service. 12GO Asia helped book our flights and ensure we had the appropriate baggage allowance. Check in was quick and easy, the flight was on time, baggage delivered fairly quickly and all in all very smooth with no problems.

August 2017

Susan, Aug 20, 2017 - Good signage, staff spoke English. Was able to add luggage and pay for it after checking in. Good flight

July 2017

Donal, Jul 18, 2017 - Travelled with Skyboss deal and I cannot speak highly enough about the treatment we got from the staff at Vietjet. Excellent from start to finish! Great job.
Kimberly, Jul 8, 2017 - Horrible experience. I will never fly VietJet again. They had 3 flights leaving at around the same time, and it was all one check in line. It took 45 minutes to move through it because the attendants were weighing every single item and being very strict. I then had to leave the line to pay for my checked bag then nose my way back to the counter to check the bag. The flight was also delayed an hour--which I can understand--but then that 1 hour turned into 2 hours without any announcement whatsoever. People just queued at the gate and waited ages. Then they had to bus us to the plane, and that took 2 trips for the group. On arrival, the checked bags took about 30 minutes to be delivered to the belt, despite the distance being so short between the plane and the terminal. It's 3 in the morning before I get my bag (original arrival time was 12:20am). Inefficient and inconvenient all around. Not worth the price paid.

May 2017

Eleonora, May 13, 2017 - New plane fast trip on time. Staff were lovely
Martin, May 11, 2017 - Travelled on VietJet. Took off on time, landed 10 minutes early. New plane and OK seat for such a short flight (50 mins). Not much leg room but then I am 6ft 2ins. Only 3 stars as the airport at Hue has very limited (and very uncomfortable) seats for waiting if you arrive before check in opens and next to no air conditioning (and no open air space) once you are through security. Biggest problem was no way of pre-paying for hold bags as part of the online booking process so 2 x 16kgs cost us VND 660,000 at check in! - 12Go: Dear Martin Stephen England, Thank you very much for your review! We are sorry to hear about the baggage issue. Indeed, it is not possible yet to buy extra baggage when making the booking, but it is possible after that. Next time, please contact our support and we will help you add baggage. Best regards, Arseniy Vasilenko, 12Go Business Development Team
Frederick, May 10, 2017 - Viet Jet seems okay, but the gal I dealt with made my life miserable and she did not speak good English and didn't get anyone to help her. I have two more Viet Jet flights scheduled. I'll give them another chance.
Scott, May 10, 2017 - The wifi wasn't working and the roof was leaking beside me

April 2017

Jayne, Apr 3, 2017 - All ok and easy to pay through asia123 but we were two passengers and they only put 1 piece of luggage for 15kg. Luckily we noticed in plenty of time and added another 20kg bag on which was reasonable price. Be temped to go direct next time to Vietairjet

February 2017

Niki-leigh, Feb 24, 2017 - The booking agent this websute connects to, Kiwi.com didn't add the checked baggage we paid for so had to pay double at the airport. I'd advise to use the airlines direct website when booking flights. Flight delayed too
Sandra, Feb 1, 2017 - 2 stars ( and not just one ) only because of schedule on time, the rest sucks..I am so angry right now because my baggage is so wet like 3 days standed in the rain..lot of turbulences (people screamed) and bad landing..

January 2017

Doug, Jan 28, 2017 - Smooth, awesome friendly and efficient...only charged an exorbitant ripoff price cause its NEW YEARS!??

VietJet Air

VietJet Air Economy Inside
VietJet Air Economy Inside
Economy Outside
VietJet Air Economy Outside

Schedule VietJet Air


08:25, 12:55, 20:05;
0.0 Da Nang - Hanoi
00:05, 00:30, 00:50, 00:55, 06:10, 07:10, 08:15, 09:50, 10:40, 11:15, 11:20, 11:35, 12:00, 14:25, 17:30, 17:50, 18:15, 18:25, 20:10, 21:05, 22:15, 22:25, 22:35, 22:40, 23:00, 23:20, 23:45;
00:05, 00:15, 00:25, 00:30, 00:45, 04:30, 06:00, 07:35, 07:40, 07:45, 08:15, 08:25, 11:20, 12:50, 12:55, 13:25, 13:50, 16:35, 17:40, 18:00, 20:15, 21:00, 21:25, 22:10, 22:15;
06:40, 11:10, 21:50;
05:55, 09:00, 10:20, 11:35, 16:15, 17:00, 18:40, 19:15, 20:00;
3.0 Hanoi - Da Nang
05:00, 06:00, 06:55, 09:05, 09:50, 10:05, 12:05, 12:40, 13:10, 15:15, 15:25, 16:55, 17:50, 19:35, 20:10, 20:25, 20:55, 21:10, 21:15, 21:30, 21:45, 21:55, 22:05, 22:30, 22:50;
00:40, 00:45, 05:15, 05:50, 06:20, 06:40, 06:45, 07:30, 08:00, 08:55, 09:05, 09:15, 10:25, 10:35, 12:35, 12:45, 13:20, 13:50, 14:05, 15:35, 16:05, 16:25, 16:35, 17:10, 17:30, 18:20, 18:25, 19:00, 19:15, 20:35, 20:40, 20:55, 21:25, 21:35, 22:05, 22:30, 22:35, 23:00, 23:30, 23:35, 23:55;
0.0 Hanoi - Hue
06:10, 12:20, 20:00;
07:20, 09:10, 12:40, 14:55, 16:18;
17:15;
08:50, 12:15;
05:40, 06:40, 07:00, 07:25, 09:30, 11:05, 11:45, 13:10, 13:35, 14:45, 15:05, 16:00, 16:10, 18:25, 19:00, 19:30, 20:10, 21:00, 22:00, 22:50, 23:00, 23:30;
06:20, 08:25, 09:00, 12:50, 14:30, 19:05, 21:00, 21:30, 23:00;
00:15, 05:00, 05:40, 06:15, 06:20, 06:45, 07:00, 07:15, 07:30, 07:55, 09:40, 10:05, 10:30, 10:50, 11:05, 11:20, 11:30, 13:00, 14:55, 15:35, 16:10, 17:00, 17:30, 18:20, 19:00, 19:50, 19:55, 20:00, 20:55, 21:00, 21:20, 21:25, 21:40, 21:45, 22:15, 22:30, 23:05, 23:10, 23:15, 23:20, 23:25, 23:35;
07:20, 09:30, 10:20, 15:20, 16:10, 17:25, 18:05, 18:20, 23:13;
10:35, 16:20, 16:30, 18:55, 22:00;
06:55, 07:50, 09:35, 10:50, 11:20, 13:10, 14:55, 17:50, 18:25, 19:50, 21:00;
09:30, 10:20, 16:10;
11:15, 11:50, 17:15;
3.0 Hue - Hanoi
14:00, 16:20;
00:30, 07:55, 11:10, 14:15, 17:20, 18:55, 20:45, 21:10, 21:45, 22:05, 23:10;
05:06, 07:15, 08:55, 11:40, 13:50, 17:45, 19:00, 19:50, 23:55;
03:30, 09:15, 15:19, 19:40, 23:40;
13:10;
05:40, 05:55, 07:55, 08:00, 09:30, 18:15, 19:50, 20:07, 22:00, 22:10, 22:35, 22:45, 23:40, 23:45;
12:35;
20:05;
11:45, 15:50;
11:30, 14:00, 19:55;
13:00;

Stations VietJet Air

Suvarnabhumi Airport, Noibai Airport, Ho Chi Minh Airport, Phung Duc Airport, Catbi Airport, Cam Ranh Airport, Da Nang Airport, Macau Airport, Lien Khuong Airport, Incheon Airport, Duong Dang Airport, Pleiku Airport, Phu Bai Airport, Yangon Airport, Singapore Changi Airport, Kuala Lumpur Airport, Taoyuan Airport, Vinh Airport, Thanh Hoa Airport, Can Tho International Airport, Dong Tac Airport, Phu Cat Airport, Chu Lai International Airport, Hong Kong Airport, Kaohsiung Airport, Dong Hoi Airport, Wuhan Airport, Ching Chuan Kang Airport, Siem Reap Airport, Gimhae Airport, Pu Dong Airport, Ningbo Airport, Tianjin Binhai Airport


Comparison VietJet Air