VietJet Air

4.2
971 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews

About VietJet Air

Company Information

Vietjet Air launched in 2011 and has since carried over 25 million passengers across Vietnam and Asia. There are currently around 40 aircraft in the airline’s fleet with a wide range of options for flights across the region.

Routes served by Vietjet Air

Most popular domestic flights

The Ho Chi Minh City (HCMC) to Hanoi route is the most frequent service operated by Vietjet Air. There are around 25 departures each day between the two cities, with fares for the two hour journey usually priced at around VND599,000.

Other destinations within Vietnam are also well served. For example, there are five or six daily flights from HCMC to Hue, often costing approximately VND580,000. Flights to Da Nang are even more frequent, with around 12 flights each day.

Most popular international flights

If you’re looking to travel across Southeast Asia then Vietjet Air offers a wide range of departures to neighbouring countries such as Thailand, Malaysia, Cambodia and Singapore.

There are two flights each day from Hanoi to Bangkok and three from HCMC. Once you’re in Thailand you can also use Vietjet Air to travel domestically to visit popular towns and beaches all over the country. For example, there are four Vietjet Air flights from Bangkok to Chiang Mai each day and three from the capital to Phuket as well as in the opposite direction.

Destinations in nearby countries such as Cambodia and Myanmar can also be reached by direct flights from HCMC and Hanoi. There is one daily flight to Siem Reap from Hanoi and one connecting HCMC with Yangon.

Kuala Lumpur and Singapore are two of the largest transport hubs in the region and Vietjet Air have several services each day connecting these destinations with Vietnam. There is one flight per day from HCMC to Kuala Lumpur and two between HCMC and Singapore. Both flights take around two hours and are priced at approximately VND2,500,000.

There is also one flight per day from Hanoi to Singapore although this takes around 3 ½ hours.

Vietjet Air offer services to destinations slightly further afield as well. There is one daily flight from both HCMC and Hanoi to Seoul, with tickets usually from around VND2,800,000 from HCMC and VND2,200,000 from Hanoi. There are also two departures each day from HCMC to Taipei, which takes 3 ½ hours and one from Hanoi.

Pros

Vietjet Air offer a good choice of flights across a whole range of destinations. There is bound to be a departure that fits into your schedule! Because of this, the airline is an excellent option if you’re planning your trip at short notice.

The price of many of the flights is considerably lower than some of those offered by other airlines so Vietjet Air is ideal if you are travelling on a budget.

Cons

It is worth bearing in mind that Vietjet Air is a budget airline, therefore the level of service may not be what you are used to or expecting. Unfortunately, this is one of the pitfalls of using a budget operator and you’ll have to take this into account when booking your tickets. Also, the planes used are fairly old so they may not be the most comfortable seats that you’ll ever experience.

Although the fares are lower than those offered by some of Vietjet Air’s competitors, you will need to pay additional charges for luggage so this will increase the overall cost of your flight. Some other carriers include luggage in the fare so this may offer better for money.

Delays seem to be more common on Vietjet Air flights than some other airlines operating along the same routes. Again, this is a risk that you’ll need to take into account when booking your flights as to whether you consider the money saved to be worth the potential hassle of delays or poor customer service.

Keep in mind

Fares can change rapidly, especially on budget airlines, so you should also fully research your flights to ensure you get a good deal. The prices quoted above are given as an indication but may be higher or lower due to demand or if there is a sale on!

Travellers reviews

Travellers usually pick Vietjet Air due to the low cost of fares and the wide range of services offered by the airline. It’s a popular choice with budget travellers flying across Vietnam and Asia, who may often need to book flights at very short notice.

There have been reports that Vietjet Air can rearrange your schedule more regularly that some other airlines, and amend your flight time due to high demand.

The biggest issue experienced by travellers on Vietjet Air flights inevitably tends to be the delays that are commonly reported. Unfortunately, issues such as these are a risk that you take when you are booking a ticket with a budget airline and you should always allow extra time in case of delays.

Read more

VietJet Air Popular Routes

Da Nang - Ho Chi Minh City
07:05, 07:30, 09:00, 09:20, 10:05, 10:20, 10:30, 13:05, 13:10, 13:25, 15:05, 15:25, 15:40, 16:15, 16:35, 16:40, 16:50, 17:35, 17:40, 18:50, 20:20, 21:25, 21:45, 22:15, 22:25, 22:35, 22:40, 23:00
Ho Chi Minh City - Da Nang
05:05, 05:30, 05:35, 07:00, 07:05, 07:25, 11:05, 11:15, 11:30, 13:40, 14:20, 14:40, 14:55, 15:40, 16:15, 16:55, 17:10, 17:20, 17:40, 18:00, 18:40, 19:00, 19:25, 19:40, 19:45, 20:15
Da Nang - Hanoi
06:15, 07:40, 07:55, 08:02, 08:20, 09:05, 09:25, 10:55, 11:05, 11:20, 12:45, 12:55, 13:25, 13:35, 15:40, 17:40, 18:25, 20:05, 20:10, 20:30, 20:40, 20:50, 21:25, 21:40, 22:10, 22:15, 22:40
Hanoi - Da Nang
05:30, 05:40, 05:45, 06:25, 07:05, 07:30, 09:30, 09:55, 10:20, 10:40, 10:55, 11:35, 13:10, 13:15, 13:35, 14:50, 15:40, 17:25, 18:10, 19:30, 19:40, 20:00, 20:15, 20:30, 20:40, 21:45
Hanoi - Ho Chi Minh City
05:00, 05:10, 05:20, 06:00, 06:25, 07:00, 08:05, 08:10, 08:50, 09:00, 09:05, 09:35, 09:40, 09:45, 09:50, 10:10, 11:05, 13:20, 13:45, 18:40, 19:10, 20:00, 22:50
Ho Chi Minh City - Kien Giang
05:40, 06:00, 06:25, 06:40, 07:30, 09:15, 09:20, 09:30, 10:10, 10:15, 10:25, 10:35, 12:20, 12:55, 13:00, 14:20, 14:25, 14:45, 14:55, 15:15, 15:30, 15:35, 16:05, 16:10, 17:50, 21:15, 21:35, 23:35
Kien Giang - Ho Chi Minh City
07:15, 07:30, 08:00, 08:05, 08:15, 09:05, 11:05, 11:45, 11:50, 11:55, 12:10, 13:40, 13:55, 14:30, 15:10, 15:40, 15:55, 16:00, 16:05, 16:30, 16:50, 17:10, 17:50, 20:00, 20:40, 20:50
Ho Chi Minh City - Hanoi
04:30, 05:00, 05:15, 05:25, 06:00, 06:30, 06:40, 06:45, 07:00, 07:30, 07:35, 08:05, 08:10, 08:45, 09:25, 09:30, 09:45, 10:00, 10:10, 10:25, 10:30, 12:30, 12:55, 14:25, 14:40, 18:10, 21:55
Hue - Hanoi
07:50, 08:05, 12:15, 13:05, 13:30, 21:10
Nha Trang - Ho Chi Minh City
04:05, 04:30, 04:40, 04:45, 05:25, 05:30, 05:35, 06:00, 06:30, 07:30, 08:35, 09:05, 09:55, 10:45, 13:45, 14:25, 15:50, 17:30, 18:50, 20:45, 21:00, 23:55
Hanoi - Hue
05:55, 06:00, 06:15, 10:30, 11:15, 11:40, 17:00, 19:25
Ho Chi Minh City - Nha Trang
05:45, 06:40, 06:45, 07:10, 07:30, 08:00, 08:10, 08:55, 10:55, 11:10, 11:40, 11:55, 12:00, 12:10, 12:30, 12:40, 12:55, 13:45, 13:55, 14:15, 14:55, 15:45, 17:05, 19:00, 19:15, 20:05, 20:20
Da Nang - Nha Trang
13:15, 14:35
Hanoi - Bangkok
10:15, 11:10, 11:50, 12:15, 15:10
Ho Chi Minh City - Bangkok
08:35, 09:15, 11:15, 11:30, 11:45, 17:15, 17:35
Ho Chi Minh City - Lam Dong
05:30, 05:45, 06:20, 07:55, 08:30, 16:25, 16:30, 16:35, 17:25, 19:15, 20:15
Hue - Ho Chi Minh City
08:05, 08:30, 08:35, 09:45, 10:50, 12:05, 13:10, 13:50, 14:30, 15:50, 17:05, 17:30, 17:35, 17:55, 20:15, 20:40, 21:35, 22:00, 22:25, 23:10
Lam Dong - Ho Chi Minh City
07:00, 07:15, 07:50, 09:35, 10:00, 18:05, 18:10, 18:20, 18:55, 20:50, 21:40
Kien Giang - Hanoi
07:30, 07:55, 09:10, 10:35, 11:15, 12:55, 13:25, 13:30, 13:35, 14:05, 14:30, 15:35, 16:45, 17:40, 18:00, 20:50
Da Nang - Can Tho
12:35, 13:45, 15:00, 15:15, 15:45, 17:45, 21:15, 23:20
Lam Dong - Da Nang
17:25, 17:55, 20:35
Hai Phong - Da Nang
10:30, 10:50, 16:10, 18:45
Ho Chi Minh City - Phuket
08:50, 09:00, 11:05, 11:15
Hanoi - Kien Giang
06:30, 07:25, 07:30, 08:35, 10:15, 10:45, 10:50, 10:55, 11:50, 11:55, 12:05, 12:15, 12:50, 13:55, 14:00, 14:05, 14:55, 15:00, 15:25, 18:10
NaN Passengers

VietJet Air Stations

Suvarnabhumi AirportChiang Mai AirportPhuket AirportVientiane AirportAhmedabad AirportBuon Ma Thuot AirportMumbai AirportSoekarno Hatta AirportKochi Airport IndiaCam Ranh AirportDa Nang AirportDelhi AirportDa Lat AirportDenpasar AirportFukuoka AirportHanoi Noi Bai AirportHong Kong AirportHaneda AirportHaiphong AirportHue AirportIncheon AirportKaohsiung AirportKansai International AirportKuala Lumpur AirportChubu Centrair AirportNanning AirportNarita AirportPhu Quoc AirportBusan AirportShanghai Pudong AirportPleiku AirportHo Chi Minh AirportSingapore AirportMelbourne Airport AustraliaTaoyuan AirportSydney Airport AustraliaVinh AirportCan Tho International AirportCon Dao AirportRach Gia AirportQui Nhon AirportThanh Hoa AirportTuy Hoa AirportChu Lai International AirportDong Hoi AirportBrisbane AirportDaegu AirportTaichung City AirportTainan City Airport

VietJet Air Company Reviews

N U
Everything went smoothly. Plane was on schedule. We had great seats next to emergency exit with extra leg room which we much appreciated
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 16, 2024
J M
Was a nice flight and on reasonable time of departure.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 17, 2024
R R
They ran on time, confirmed the pick up location and time the day before and even dropped me off at the front of my hotel at no extra cost. I would have no hesitation in using them again.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 14, 2024
Г 3
We reached our destination with ~ 2 hours delay.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 7, 2024
C J
Accidentally bought ticket for the wrong direction. Absolutely no grace period to cancel flight.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Nov 10, 2023
R B
I almost missed my flight, gladly the staff are so attentive and help me to be on time.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Oct 26, 2023
M B
Flieht had a delay of over 2 hours.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Sep 19, 2023
F N
Standard flight, all went well.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Aug 14, 2023
C
The experience was excellent, aside from the 3-hour delay due to in-climate weather.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jul 19, 2023
K F
Smooth booking and travel
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jun 29, 2023
H L
No delays, process was quick and easy, stewardess were professional and plane interior looks brand new. First time flying with VietJet and I’m impressed.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jun 15, 2023
M Y
50 minuter försening
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jun 2, 2023
I E
We were waiting in a transit bus for 30 minutes without the Vietjet staff telling us why. Very strange. The flight was also around 40 min late.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), May 7, 2023
K P
Very nice staff at the airport and on the plane. They willingly helped me with my travel.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 20, 2023
R E
They have their own Terminal = B
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 16, 2023
K N
The flight was supposed to take off at 10:35am, but we didn’t leave until 1245pm. We couldn’t even check in until after 11a. Therefore didn’t get into Ho Chi Minh until 245p, over the 12:10p scheduled arrival. Other than that the crew was great.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 5, 2023
G C
Easy check in and smooth flight
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 28, 2023
J B
Very nice and fast personal check-in
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 19, 2023
D G
My issues arose at the airport. Luckily I was very early as it took 45 mins to work out I did have a booking. Firstly 12go instructions are not clear about where to go at the airport. The staff at Vietjet could not find my booking number. The one supplied by 12go did not match their requirements, a 6 piece alpha-numeric code. They kept telling me I wasn't booked. It was quite distressing. Eventually one clever lady used my name and email and found my booking so I was able to fly. Not sure I'd use the 12go service again
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 5, 2023
M E
I couldn’t write my whole name when I booked the ticket. I had to pay to change my name in the airport, because they couldn’t find my ticket
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jan 24, 2023
B G
The flight with VietJet Air went really well. The staff at the airport was really helpful and the flight boarded on time. There were 30 minutes delay on the runway but this was due to bad weather at the destination airport and we were not allowed to take off. HOWEVER, I need to express serius concerns about the 12GO webpage and their booking system. They issue so called booking confirmations/vouchers and not electronic tickets which will cause a lot of problems at the airport because their vouchers do not contain PNR number (six alphanumeric characters) which you need to do check in. So you have 2 options: Option 1: send email to 12GO and ask them to send it to you (this will take a lot of time) or Option 2: go to VietJet Air office before the flight and kindly ask them to search for you via passenger name (which I did) and then issue you a ticket. If you don't do that and just arrive on airport, good luck to you.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Dec 4, 2022
N B
Your confirmation email contained a booking # but did not contain the necessary booking id#. This made it very complicated at the airport.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Nov 29, 2022
Y A
When we tried to check in on the ”self check in machine” , it said that our booking was cancelled and that was a source of big stress for us, as we had planned and booked all the hotel and activities in Saigon .. The employees couldn’t find our tickets neither, as if they were not used to 12Go Asia e-tickets .. but at last the customer service employee was able to help us and print the right ticket that the other employees could use to check us in… we booked many Times with 12Go Asia and it was the first time we faced this problem ..
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Nov 21, 2022
M T
Excellent fligth. Very smooth handling at the airport.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Nov 2, 2022
A W
Everything worked well
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Oct 29, 2022
R M
The plane was two hours late.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Oct 29, 2022
G F
Took 2 hours longer than it should have, a lot of waiting around between each bus. We appereciated the staff and everything they did for us but feel like we got missold on the boat. However overall easy journeys and the night bus was great.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Oct 7, 2022
C
Flight was postponed - didn’t use.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Sep 28, 2022
E R
Boarded the plane and the A/C was not turned on until after we were in the air which made it unbearable for a long time as we boarded early but departed later due to waiting for passengers.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Sep 21, 2022
M G
Flug von Hanoi nach Can Tho war super. Alles einfach. Voucher vorgelegt, Bordkarten erhalten. Alles easy. Meine Erfahrungen mit 12Goasia waren super. Vor 5 Jahren in Thailand, als auch jetzt 2022 in Vietnam. Alles einfach zu buchen. Rückzahlung wegen ausgebuchtem Zug sofort erhalten und alternative erhalten. Auf jeden Fall zu empfehlen.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Sep 12, 2022
J G
Nothing spectactular
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Sep 9, 2022
L B
Actual flight was fine, everything went smoothly. Only issue was that the booking confirmation from 12Go did not have the confirmation the airline needed although this was sorted by the staff at the airport.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Aug 30, 2022
A K
Great, the driver was already waiting for us at the airport, he was very kind and helped us with our luggage. Super reconendable!
This review was autotranslated
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Aug 7, 2022
B T
Flight was one hour delayed.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Jul 21, 2022
C M
Easy. Everything was on time and moved quickly.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), May 4, 2022
K T
Delays, delays and delays.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Apr 16, 2022
J M
Easy check in and boarding process was seamless
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Apr 11, 2022
G L
Everything was smooth, perfect, really good
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Dec 6, 2021
E F
Unfortunately, 1 hour late to go to Da Nang and 1 hour late to come back to Ho Chi Minh.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), May 5, 2021
E J
Perfect experience. Health decleration due to Corona was a bit of a hazle but is also something you can't do anything about.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 25, 2020
G C
Tres bien passé Great....????????
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 24, 2020
O B
поездка не состоялась ввиду принятия решения властей вьетнама о запрете вьезда на территорию вьетнама
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 22, 2020
P L
Good flight, clean and on time.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 22, 2020
T C
On time, easy to get onto flight and simple airport
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 19, 2020
F L
Very good! This was our second flight with Vietjet and it was perfect. Pleasant staff, punctuality (maybe we were lucky). In any case, nothing to say. Thank you
This review was autotranslated
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 16, 2020
D
was great
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 15, 2020
R S
All it was o.k.
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 10, 2020
E S
Quick and comfortable!
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 10, 2020
N H
Booked same day flight and it was confirmed instantly.. Vietjet seem good: left on time and arrived early
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 5, 2020
M K
The flight itself was really good! Unfortunately we had more than 30 minutes delay. Check in was really uncomplicated.
This review was autotranslated
flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Mar 3, 2020
4.2
971 customer reviews
5
48%
4
29%
3
14%
2
9%
1
0%
91.2% of 971 travelers were presumably happy with VietJet Air as they left good or no review