VietJet Air

Company Information

Vietjet Air launched in 2011 and has since carried over 25 million passengers across Vietnam and Asia. There are currently around 40 aircraft in the airline’s fleet with a wide range of options for flights across the region.

Routes served by Vietjet Air

Most popular domestic flights

The Ho Chi Minh City (HCMC) to Hanoi route is the most frequent service operated by Vietjet Air. There are around 25 departures each day between the two cities, with fares for the two hour journey usually priced at around VND599,000.

Other destinations within Vietnam are also well served. For example, there are five or six daily flights from HCMC to Hue, often costing approximately VND580,000. Flights to Da Nang are even more frequent, with around 12 flights each day.

Most popular international flights

If you’re looking to travel across Southeast Asia then Vietjet Air offers a wide range of departures to neighbouring countries such as Thailand, Malaysia, Cambodia and Singapore.

There are two flights each day from Hanoi to Bangkok and three from HCMC. Once you’re in Thailand you can also use Vietjet Air to travel domestically to visit popular towns and beaches all over the country. For example, there are four Vietjet Air flights from Bangkok to Chiang Mai each day and three from the capital to Phuket as well as in the opposite direction.

Destinations in nearby countries such as Cambodia and Myanmar can also be reached by direct flights from HCMC and Hanoi. There is one daily flight to Siem Reap from Hanoi and one connecting HCMC with Yangon.

Kuala Lumpur and Singapore are two of the largest transport hubs in the region and Vietjet Air have several services each day connecting these destinations with Vietnam. There is one flight per day from HCMC to Kuala Lumpur and two between HCMC and Singapore. Both flights take around two hours and are priced at approximately VND2,500,000.

There is also one flight per day from Hanoi to Singapore although this takes around 3 ½ hours.

Vietjet Air offer services to destinations slightly further afield as well. There is one daily flight from both HCMC and Hanoi to Seoul, with tickets usually from around VND2,800,000 from HCMC and VND2,200,000 from Hanoi. There are also two departures each day from HCMC to Taipei, which takes 3 ½ hours and one from Hanoi.

Pros

Vietjet Air offer a good choice of flights across a whole range of destinations. There is bound to be a departure that fits into your schedule! Because of this, the airline is an excellent option if you’re planning your trip at short notice.

The price of many of the flights is considerably lower than some of those offered by other airlines so Vietjet Air is ideal if you are travelling on a budget.

Cons

It is worth bearing in mind that Vietjet Air is a budget airline, therefore the level of service may not be what you are used to or expecting. Unfortunately, this is one of the pitfalls of using a budget operator and you’ll have to take this into account when booking your tickets. Also, the planes used are fairly old so they may not be the most comfortable seats that you’ll ever experience.

Although the fares are lower than those offered by some of Vietjet Air’s competitors, you will need to pay additional charges for luggage so this will increase the overall cost of your flight. Some other carriers include luggage in the fare so this may offer better for money.

Delays seem to be more common on Vietjet Air flights than some other airlines operating along the same routes. Again, this is a risk that you’ll need to take into account when booking your flights as to whether you consider the money saved to be worth the potential hassle of delays or poor customer service.

Keep in mind

Fares can change rapidly, especially on budget airlines, so you should also fully research your flights to ensure you get a good deal. The prices quoted above are given as an indication but may be higher or lower due to demand or if there is a sale on!

Travellers reviews

Travellers usually pick Vietjet Air due to the low cost of fares and the wide range of services offered by the airline. It’s a popular choice with budget travellers flying across Vietnam and Asia, who may often need to book flights at very short notice.

There have been reports that Vietjet Air can rearrange your schedule more regularly that some other airlines, and amend your flight time due to high demand.

The biggest issue experienced by travellers on Vietjet Air flights inevitably tends to be the delays that are commonly reported. Unfortunately, issues such as these are a risk that you take when you are booking a ticket with a budget airline and you should always allow extra time in case of delays.

Buy VietJet Air Tickets

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VietJet Air Company Reviews

3.6
111 / 2,597
5 42
4 26
3 18
2 10
1 15
99.0% of 2,597 travelers were presumably happy with VietJet Air as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 11, 2018
avia Economy, VietJet Air
★★☆☆☆
Delay without information
May 7, 2018
avia Economy, VietJet Air
★☆☆☆☆
Oh, got to the airport at 5:50am for my 9:55am flight just to find out it got changed to 5:45 departure. Kiwi.com was no help whatsoever, and I almost lost buying other plane tickets waiting for them to actually do something. Save yourself the trouble and never book anything with 12go.asia or kiwi.com. They are the definition of worthless!
Apr 21, 2018
avia Economy, VietJet Air
★★★★☆
Actually departed and arrived early. Not much legroom for my 178 cm husband but fine for my 163 cm
Apr 20, 2018
avia Economy, VietJet Air
★★★★★
Good trip. Thanks
Apr 20, 2018
avia Economy, VietJet Air
★★★★☆
Flight was cancelled without any notice from Kiwi.com, the agent. Vietjet air is ok, with a new plain and good staff
Apr 18, 2018
avia Economy, VietJet Air
★★★★☆
Flight was delayed 3 hours and the vouchers given are insufficient to buy anything
Apr 17, 2018
avia Economy, VietJet Air
★★★★★
Very easy to book, hassle free from booking to check in, flight took off on time and landed early, would definitely use again
Apr 15, 2018
avia Economy, VietJet Air
★★★★★
This trip went smoothly with the additional bag information available on the system.
Apr 10, 2018
avia Economy, VietJet Air
★★★★★
Easy and smooth.
Apr 10, 2018
avia Economy, VietJet Air
★★★★☆
Hassle free booking. I was happy about this. I have not received my credit card statement yet. I hope all is standard and correct
Apr 8, 2018
avia Economy, VietJet Air
★★★★☆
All went smoothly from purchase of tickets to check in. Flight delayed by 15 minutes for departure.
Apr 3, 2018
avia Economy, VietJet Air
★★★★★
Quick, efficient, courteous. Nothing to fault whatsoever.
Apr 3, 2018
avia Economy, VietJet Air
★☆☆☆☆
Flight was cancelled
Mar 27, 2018
avia Economy, VietJet Air
★★☆☆☆
Waiting in Danang for 5 hours in no fun.
Mar 25, 2018
avia Economy, VietJet Air
★★☆☆☆
flight delayed
Mar 18, 2018
avia Economy, VietJet Air
★☆☆☆☆
The 9:39am flight apparently decided to leave at 8:30 am...we received NO email of this change so consequently we arrived at 8:05 am....plenty of time for the flight we booked. People at the counters ( why have check in at two counters across a large expanse of floor is my owner) and people started yelling at us to go back and forth between the counters and they were yelling in their walk-in talkies all at the same time. Then they were still yelling at us all the way to security and we still had no idea what was going on. No one informed us the plane was leaving early. It did become clear when the gate was empty and we were hustled down and out to the people mover.. Hardly a great experience first thing in the morning....an email would have solved this issue. We were lucky to be in there and we wonder how ,Amy others were left behind, not fair!
Mar 17, 2018
avia Economy, VietJet Air
★★★★★
Excellent cheerful service from Vietjetair. The flight left on time and the plane looked almost new. Incredible value for money!
Mar 17, 2018
avia Economy, VietJet Air
★☆☆☆☆
We got an email that our booking was confirmed. But when we arrived at the airport, they said we had no tickets. So no we had to buy new tickets. We payed for both tickets!! With no warning at all, this is unacceptable!!
Mar 15, 2018
avia Economy, VietJet Air
★☆☆☆☆
Hey can someone contact me for my refund?!?!!
Mar 11, 2018
avia Economy, VietJet Air
★★★★☆
Signs in english would be good. Otherwise smooth.
Mar 10, 2018
avia Economy, VietJet Air
★★★★☆
Good service, no complaints. Slight delay.
Mar 10, 2018
avia Economy, VietJet Air
★★★★☆
Good flight. Little late disembarking.
Mar 9, 2018
avia Economy, VietJet Air
★☆☆☆☆
Were the first flight was all good, this one wasn’t. When arriving at the airport we were told our booked flight wasn’t scheduled for 13.30 but 14.45. No delay but they had an entire different flight schedule. Fortunately we could get on an earlier flight with help from vietjet air themselves.
Mar 9, 2018
avia Economy, VietJet Air
★★★☆☆
If you’re tall... this will not be your best plainride... tiny seats for timy people.. except at emergency exits.. those seats are good. Try and get one.
Mar 8, 2018
avia Economy, VietJet Air
★★★★★
All was good. No problem. Nice air company.
Mar 5, 2018
avia Economy, VietJet Air
★★★★☆
Behoorlijke vertraging.
Mar 4, 2018
avia Economy, VietJet Air
★★★★☆
Comfortable flight, much like the easy jet flights you get in Europe. There was a slight delay to start with but that time was made up for in the air and we landed on time. We did not wish to buy food on the plane but were then told that we would not be allowed to eat the snacks that we had taken with us, which was a shame. Overall you get what you pay for with this airline so could not complain.
Mar 3, 2018
avia Economy, VietJet Air
★★☆☆☆
Flight late 1 hour. Didn’t even get a glass of water.
Mar 2, 2018
avia Economy, VietJet Air
★★★★★
Absolutely amazing trip 10/10
Feb 19, 2018
avia Economy, VietJet Air
★★★★★
Great trip, great flight......A1
Feb 13, 2018
avia Economy, VietJet Air
★★★★☆
Flight was delayed and there’s not much leg room. But it was a short flight anyway and everything else was well organized and the flight staff seemed nice.
Feb 10, 2018
avia Economy, VietJet Air
★★★★☆
It was allright
Jan 28, 2018
avia Economy, VietJet Air
★★★☆☆
No online option for excess baggage check-in. On-site excess baggage check-in is complicated and relatively expesive.
Jan 15, 2018
avia Economy, VietJet Air
★★★★★
Quick and easy
Jan 14, 2018
avia Economy, VietJet Air
★★★★★
Good flight, good seats, no hassles.
Jan 3, 2018
avia Economy, VietJet Air
★★★★☆
Exactement à l'heure mais le personnel est toujours aussi brusque
Jan 1, 2018
avia Economy, VietJet Air
★★★★★
Budget friendly and no - fuss.
Oct 8, 2017
avia Economy, VietJet Air
★★★★☆
Ok
Sep 3, 2017
avia Economy, VietJet Air
★★★★★
Excellent service. 12GO Asia helped book our flights and ensure we had the appropriate baggage allowance. Check in was quick and easy, the flight was on time, baggage delivered fairly quickly and all in all very smooth with no problems.
Aug 20, 2017
avia Economy, VietJet Air
★★★★☆
Good signage, staff spoke English. Was able to add luggage and pay for it after checking in. Good flight

VietJet Air Stations

Suvarnabhumi Airport Noibai Airport Ho Chi Minh Airport Phung Duc Airport Catbi Airport Cam Ranh Airport Da Nang Airport Macau Airport Lien Khuong Airport Incheon Airport Duong Dang Airport Pleiku Airport Phu Bai Airport Yangon Airport Singapore Airport Kuala Lumpur Airport Taoyuan Airport Vinh Airport Thanh Hoa Airport Can Tho International Airport Dong Tac Airport Phu Cat Airport Chu Lai International Airport Hong Kong Airport Kaohsiung Airport Dong Hoi Airport Wuhan Airport Ching Chuan Kang Airport Siem Reap Airport Gimhae Airport Pu Dong Airport Ningbo Airport Ningbo Airport