Truly Hagiang

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Ha Giang - Hanoi
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07:00, 15:45
Ha Giang - Hanoi
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15:45
Hanoi - Ha Giang
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Bus AC Sleeper
20:45
Bus VIP-Class
06:40
Hanoi - Ha Giang
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07:00
Hanoi - Lao Cai
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07:00
Hanoi - Ninh Binh
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06:30, 07:30, 08:30, 13:30, 14:30
Hanoi - Sapa
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07:00
Lao Cai - Hanoi
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16:00
Ninh Binh - Hanoi
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07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 14:30, 15:30, 16:30, 17:30
Sapa - Hanoi
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15:00

Truly Hagiang Company Reviews

3.7
141 customer reviews
5
43%
4
23%
3
13%
2
6%
1
16%
99.2% of 4,056 travelers were presumably happy with Truly Hagiang as they left good or no review
GR
3
van VIP, Truly Hagiang, Nov 22, 2019
Wrong pick up location on map. And sat waiting 45 minutes to pick up a late passenger around the corner. Comfortable ride however.
AO
2
van VIP, Truly Hagiang, Nov 17, 2019
Whole transfer was full of confusion! Although we waited for 75 minutes at the meeting point, bus driver #1 obviously couldn't find us... Later we were picked up by driver #2, but had to change the bus at Ninh Binh. In the end, we arrived 1.5 hours behind schedule in Hanoi. Only positive: the service staff tried to give support via WhatsApp, but half an hour after actual departure...
LF
4
Bus VIP-Class, Truly Hagiang, Nov 14, 2019
We were placed in a bus that are all sleeper seat that doesn;t allow us to seat straight. It is like forcing us to sleep as all the chairs are faulty
TH
4
van VIP, Truly Hagiang, Nov 10, 2019
Wasn't too difficult to find the black van but had a different number plate than shown in the email. Big bags were loaded into the back of the van without needing to buy an extra seat. Journey was good.
SH
4
van VIP, Truly Hagiang, Nov 4, 2019
The driver didn’t speak any English. It was confusing when being picked up from the bus stop in Hanoi, initially the driver said it wasn’t my bus, but then later after he called someone who spoke English and I talked to them it turned out it was my bus. There were only 5 people on the bus and there was confusion as to where we were supposed to be dropped off. After showing the driver the map and saying not Ninh binh we are going to Tam Coc he dropped us off in the right place. He tried to understand us and make sure we were in the right place, it required a lot of patience on both sides to work everything out.
CS
2
Bus AC Sleeper, Truly Hagiang, Nov 2, 2019
The organisation was terrible and the bus was overbooked. People sat on the floor in the aisles for 6 hours whilst people basically lay on each other at the back. The trip also took an hour longer than expected.
EJ
4
van VIP, Truly Hagiang, Nov 1, 2019
Pick up was confusing as we were picked up initially in a car that was unmarked with company name and the bus we went to also didn't have to company name from 12 go Asia. Recommend making these match or give the driver a sign to hold whe meeting customers.
FS
2
Bus VIP-Class, Truly Hagiang, Oct 13, 2019
The guy from truly hagiang was good but instead of a van he putted us on a disco bus. The travel itself was a nightmare. The driver and his assistant were impolite. He drove like an animal. He talked to us with contempt and brutality. A real ugly and dirty buffalo
JS
4
van VIP, Truly Hagiang, Oct 11, 2019
Very comfortable buses. We booked the night before an early morning departure and they were quick to confirm our tickets. The locations of the bus stops are sometimes unclear so it’s worth messaging the company to double check.
KS
4
van VIP, Truly Hagiang, Oct 10, 2019
Quick and convenient. Little confusing for transfer between tam coc and ninh binh but overall great
AH
5
van VIP, Truly Hagiang, Oct 3, 2019
Excellent service. Pick up at homestay and easily back in Hanoi!
KD
4
Bus AC Sleeper, Truly Hagiang, Sep 29, 2019
Just to clarify, we didn't complete the trip. I am 6feet tall and my wife is 5' 7" and didn't properly fit in the sleeper seats. For smaller people it looked great and clean
BV
4
Bus VIP-Class, Truly Hagiang, Sep 18, 2019
Very nice ride! But not easy to find the right bus...
DS
3
Bus VIP-Class, Truly Hagiang, Sep 12, 2019
The journey was generally smooth however the bus air con smelt of petrol fumes and the driver and his companions were very noisy and shouting at us trying to rush us off the bus when arriving at Hanoi.
BH
5
Bus VIP-Class, Truly Hagiang, Aug 30, 2019
Very nice, easy trip. The bus driver dropped us off at a location next to our homestay when I asked using google translate. Very clean and spacious.
LG
5
van VIP, Truly Hagiang, Aug 22, 2019
It was just perfect, a vip shuttle, very confortable. The drive was very nice too. I recommend this trip!
BJ
4
Bus VIP-Class, Truly Hagiang, Jun 18, 2019
Great experience. Tour operator informed me 8 hours before departure, that a shuttle to the bus station will pick me up. Could have been some hours earlier, but was okay. Bus was VIP Bus as written, driver was at time
IS
3
van VIP, Truly Hagiang, Jun 3, 2019
The van was ok and the trip ok, but I though I had paid for the bigger front seats, but got squashed into the back and then with the seat in front being reclined didnt give us a very comfortable ride at all.
LN
2
Bus VIP-Class, Truly Hagiang, May 5, 2019
Ordered small minivan VIP class for $17. We have been picked up by big semi sleeper bus which normally costs $13. Nobody informed us in advance. There were people sleeping next to my feet on floor. My girlfriend was continuously disturbed by woman touching her with her back. Capacity was oversold. Kids screaming and yealling on board. We will not go again with this company.
KN
5
van VIP, Truly Hagiang, Apr 21, 2019
On time departure. Comfortable van. Good driver, bought passengers sliced oranges at a rest stop and even dropped everyone off at their destinations in Ha Giang. Highly recommended.

Truly Hagiang Stations

Ha Giang 57 Cua Dong Street Hanoi Opera House Sapa Union 17 Luong Dinh Cua Sapa 194 Tran Quang Khai 21 Hang Thung My Dinh Bus station Ha An hotel 168 Tran Hung Dao Trang An Bus station Central circus Ben Thuyen Trang An Restaurant 37 Tran Binh Trong Nguyen Hoang Station 11 Ba Mau lake Ha Giang Ben do Tam Coc 37 Tran Binh Trong Noi Bai international Airport