Songserm

3.8
3,240 customer reviews
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About Songserm

Company Information

Songserm is a ferry and bus operator that specializes in ferry services throughout the Gulf of Thailand and the Andaman Sea. It offers joint bus&ferry tickets, too, connecting Bangkok and destinations in the south of Thailand with the islands of the Gulf.

Songserm ferry advertises itself as the oldest express boat company to provide service to the islands the Gulf and the Andaman Sea.

Routes served by Songserm

Songserm express boats ply the seas between Chumphon and Surat Thani on the mainland and Koh Samui, Koh Phangan and Koh Tao in the Gulf of Thailand.

In the Andaman Sea, Songserm express ferries connect Koh Phi Phi with Phuket, Krabi and Koh Lanta as well as to the three above mentioned islands of the Gulf of Siam.

The company’s joint bus&ferry tickets are a convenient and budget-friendly way to get from Bangkok to the islands avoiding the hassle of self-connection.

Songserm’s most popular routes include:

From Bangkok to the islands of the Gulf

All tickets from Bangkok to the islands – Koh Tao, Koh Phangan and Koh Samui – are combination tickets.

It means that from Bangkok you are bussed to the port first and then you have to hop onto Songserm’s ferry. It is the contrary order in the opposite direction.

In Bangkok, the company’s buses leave from the Songserm Khao San Road office next to Siam Oriental Inn.

All departures from Khao San Songserm station are night buses. Taking a night bus is a sensible way to save your daytime. Buses arrive to the pier early in the morning allowing you to get to your destination before or around noon the day after you have left Bangkok.

Travellers heading to any of the three islands use the same Songserm bus regardless of their final destination.

Those heading to Koh Tao board Songserm boat at Chumphon.

Passengers travelling to Koh Samui and Koh Phangan continue their bus trip to Donsak pier in Surat Thani where they board a ferry heading first to Koh Samui and then to Koh Phangan.

Travel times from Bangkok to the islands

  1. Koh Tao – 15-16 hours
  2. Koh Samui – 16h30m-17h30m
  3. Koh Phangan – 17-18 hours

In the opposite direction, there is one departure a day from each island around noon to allow you to cross the sea before dark and hop onto a night bus to arrive to Khao San Songserm office in Bangkok early the next morning.

Those travelling from Koh Phangan and Koh Samui change for a bus in Surat Thani; a ferry from Koh Tao brings you to Chumphon to catch the same bus that travels up from Surat Thani.

Between Koh Samui, Koh Phangan and Koh Tao

Songserm is a good option for island-hopping between Koh Samui, Koh Phangan and Koh Tao.

The company’s ferries connect all the three islands of the Gulf with each other:

They also link these islands to the mainland:

Bangkok–Andaman Coast

Songserm offers transportation services between the capital and destinations on the Andaman coast and islands in the Andaman Sea.

From Bangkok, there are direct Songserm busses to:

There are also bus&ferry combination trips to:

All these trips depart from Bangkok’s railway station, Hua Lamphong.

Koh Samui, Koh Phangan, Koh Tao–Andaman Coast

The company’s combination trips are also a great option to travel from the islands of the Gulf to the Andaman region.

There are convenient all-inclusive ferry&bus&ferry deals from Koh Phangan and Koh Samui to Koh Phi Phi (8–8h30m) as well as to Krabi, Ao Nang and Railay Beach among others taking from 5 to 8 hours depending on your destination.

Pros

  1. Songserm is one of the best options for visitors looking to travel between the stunning islands of the lower part of the Gulf with a huge range of routes available.

  2. The overnight combination trips on routes from Bangkok are a great time-saving way to reach the islands.

  3. The combination tickets from Bangkok to the islands are a good hassle-free option as the price includes both the bus and ferry tickets. This is far easier than travelling from Bangkok to the coast and then having to purchase a separate ticket for a ferry to your destination.

  4. Songserm offers some of the cheapest combination tickets from Bangkok to the islands.

Cons

  1. The biggest issue is the duration of some of these trips. As there is only a limited number of ferry services available, you can sometimes have a wait of several hours between getting off the bus and boarding the ferry. This is less than ideal if the trip is already 10 or 12 hours long anyway!

  2. Travel time over the same route varies depending on the departure time, so always check the duration of each trip before you book your ticket to avoid a longer trip than necessary.

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2 Passengers

Songserm Stations

Phuket Bus Terminal 2MochitSouthern Terminal BangkokKhao LakHat Yai Bus TerminalSurat Thani TownThong Sala Koh PhanganMae Haad Koh TaoTon Sai Pier Koh Phi PhiKlong Jilad PierSurat Thani AirportSurat Thani Train StationRassada PierKhao SanPhuket AirportKrabi AirportAo Nam Mao pierMatapon pierRailay BeachAo Nam Mao pierKrabi Andaman Wave MasterDonsak Songserm FerryKhao Sok National ParkNa Thon Koh Samui SongsermKrabi TownKoh LantaKoh Phangan hotel transferChumphon Train StationChumphon SongsermKata BeachKaron Beach Hotel TransferPatong BeachNoppharat Thara BeachKrabi Town MaharajLamai Beach Hotel TransferChaweng Noi Beach HotelChaweng Beach Hotel TransferChoengmon Beach Hotel TransferBo Phut Beach Hotel TransferMaenam BeachKoh ChangKoh SametKoh Samui TransferPhuket TransferAo Nang McdonaldsKoh Tao SongsermThong Sala Koh Phangan

Songserm Company Reviews

T J
The pier was quite hard to find, it's not made clear that it's not the same pier as Thong Sala, the ferry also had about 45 minute delay and it took a while for everyone to disembark, much longer than on other ferries. The ferry was well air conditioned though and comfortable.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Sep 13, 2022
T R
Slightly confused situation at the pier (their office is a shack 200m from the main terminal) but got there in the end
Ferry High Speed Ferry, Songserm (ส่งเสริม), Aug 17, 2022
J C
Very pleasant just had to get there earlier than it says to get your ticket from the dock
Ferry High Speed Ferry, Songserm (ส่งเสริม), Aug 15, 2022
B G
The trip was planned for one hour and half and if finally lasts for more than 2 hours, The car park is far for the ticket counter at Jilad pier. And the process for temperature scan, registration is messy. On next time, I will seriously consider to take a speed boat.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Apr 16, 2021
L T
Pick up was on time. Driver called beforehand to confirm pick up point and time which was good. Arrival time stated was a bit off as we got in an hour later than anticipated, so do be flexible when booking.
Ferry Express, Songserm (ส่งเสริม), Dec 22, 2020
K I
Everything was perfect)))
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 21, 2020
I E
Slow "speed boat", the speed is about 20-25 km/h (when seatran is about 40)
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 21, 2020
O A
They didn't take temperature of people getting on board or when we were getting off the ferry. They didn't give us bag tags to differentiate between ppl going to Koh Phangan, Koh Samui and others so the bags were just placed all over. Got to Koh Samui and I feared that I was going to miss my stop. I asked for help and they just shrugged at me when I said I gave them a bag and I know it's there but I need help to route through all the bag. Telling me that there's no bag. I ended up finding my bag and I couldn't wait to get off the ferry. First and last time I'm getting on a Songserm ferry!! The pier to the front office is far so if u have a heavy bag you're going to struggle and there's no trolley to use to push your bags.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 19, 2020
B B
No outside shade, super packed, and they're very rough with the bags. Ferry left an hour late but that seems typical. Overall they get you where you need to go and it's fine.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 14, 2020
A R
We had to wait 2 hours more than the 3 hours treat we were supposed to wait at the beginning. It was so annoying
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 14, 2020
R D
the pier ticket office had one person check in everyone which meant we were late leaving (why check in surely its easier just showing the reservation ticket) they were doing temp checks on people seemed to be only foreigners being checked and no workers going on board so further late. Other than that fine apart from the coughing woman on board walking around with no regard for others, may of been fine but in these times should of realised the risk she was posing
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 14, 2020
V I
Nice people, air condition was great
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 14, 2020
N R
Ras le bateau flotte bien, il nous apporte bien à destination. Que demander de plus.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 13, 2020
J K
On 14 hours long journey the bus driver got to the final point 6 minut before scheduled arrival. That's s very good!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 13, 2020
A E
Все как обычно, на высшем уровне, забрали, привезли, никаких проблем
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 12, 2020
N S
Most of the staff didn't speak a word English, none got any information during the way. The bus came ca. 40 min too late (which was ok, cause we've been informed about the possible delays). The seat cover was ripped, there was a hole in it. The air- condition didn't work properly (only my bf at the window got a bit fresh, cold air). The seats were extremely uncomfortable, you can't sleep on these since the bus also jumps all the way (bad roads). I'm not a "princess" and have used bus connections very often in Europe, but you can't compare it. We've taken the bus only cause of the flight phobia of my friend, wanted to drive in the night to the south, so we could sleep a bit during the night and don't "lose" the day for driving. You have to change the vehicles a few times, usually you don't get any proper information about where u are (some of the staff was even rude as we showed first the printed ticket instead of the ticket you got from the driver). If you have an opportunity : take a plane from Bangkok to Krabi and then a ferry to Koh Phi Phi. The 12go organisation went well, but it's another transport firm.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 9, 2020
L R
It was cheap but by no means comfi...
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 9, 2020
S M
Pick up from the hotel in Samui was as per schedule. But the journey from donsak pier to bangkok took more than 15 hrs which was bit boring.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 8, 2020
J K
The ferry had delay about 45 min and the Songserm staff threw bags and luggage quite rough way, so they may get damage.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 6, 2020
I S
The pick up van came at wrong hotel even after i email support about change of hotel and support issued new boarding pass
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 6, 2020
I B
Smooth and on time
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 4, 2020
T D
Good smooth trip
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 4, 2020
M O
The trip went smoothly and we arrived on time. The air conditioning inside the ferry is too powerful. It’s freezing.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 4, 2020
C G
The ferry had plenty of leg room even for a tall person. I often suffer sea sickness but didn't on this boat. Maybe since the trip was long I would have liked more choice of food to buy because they only sold two kinds of noodles.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 2, 2020
G A
The ferry was half an hour late, everything else was great!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 2, 2020
T K
WATCH OUT!!! The bus, who was supposed to dropp us off in Krabi Town, dropped us at a so called busstation outside Krabi Town. We all had to pay extra to be dropped off at our places. I had to go to the airport, what was a 20 minutes drive and they wanted to charged me 400 bath. Because I already checked the distance from Krabi Town to the airport, I knew that it was a drive of 10 minutes and couldn't cost me more than 200 bath. So I showed my ticket and told that I paid to be dropped in Krabi Town and that I wasn't going to pay extra to be dropped off. They couldn't do anything else than dropp me off in Krabi Town. Other people weren't that big mouthed as I was, so they paid extra to go to there hotel. So before you go do your homework and check Google maps for distances so they can't fool you!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 2, 2020
F L
The organisation worked pretty well, the bus is comfortable and not too cold. Downsides: bring food and drinks with you because it makes only one stop at a restaurant where everything is double the price (small water 20 THB). The staff is rude, they almost yell at you the two words of English they know.
Bus Express, Songserm (ส่งเสริม), Mar 1, 2020
W Y
All worked well from pick up at hotel To ferry transfer , no problems Professional and competent Would use again
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 1, 2020
R S
The bus was a bit late but apart from that everything was good! Bus was comfy and connection to the ferry went very well.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 1, 2020
N C
During the bus trip after the ferry someone went through one of our bags. This was the only moment we were not with the bag. The bag was in the luggage compartment of the bus so it had to be a member of the staff. Nothing seems to be missing. Just wanted to mention it!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Mar 1, 2020
A B
The bus should leave latter from Bangkok so we don't have to wait 4 hours at the pier for the ferry
Bus Express, Songserm (ส่งเสริม), Feb 29, 2020
S H
was kind of ok not a flat bed but u can sleep they have charging place but smells bit bad lol
Bus Express, Songserm (ส่งเสริม), Feb 28, 2020
M P
Although it was a nice trip, it is not organized and you should guess the next step! Most important that even if your ticket is until your hotel you stop in the middle of nowhere and the driver just tell you to go out without explaining what is going on and that you have to show your ticket again to take a shuttle to the town.. Of course it is not driver's fault but no right information from the company!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 27, 2020
A P
Good service and convenient
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 26, 2020
K N
Great boat, easy trip!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 25, 2020
D J
Good well organized
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 22, 2020
F R
really uncomfortable seats
Bus Express, Songserm (ส่งเสริม), Feb 21, 2020
F M
Everything was perfekt, bus arived on time, friendly and helpfull on the Pier, thanks a lot
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 21, 2020
T W
Taxi zamówione na godzinę 7.00 rano było o czasie, ale transport okazał się być łączony o czym nikt nas nie informował,po czym kierowca mówi do nas że byśmy chwilę zaczekali bo ma jeszcze jakiś innych gości obok z hotelu.Wyjechaliśmy dopiero o godzinie 7.40 bo tamci ludzie zaspali. To jakiś skandal !!!! Po drodze zbieraliśmy jeszcze trzecią parę osób.Do portu dojechaliśmy o godzinie 8.30 rano w czasie o którym powinien odpływać statek.Jeden wielki stres bieg z walizkami. Skandal !!! Na statek na szczęście zdążyliśmy, reszta była ok.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 20, 2020
P U
Ok
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 18, 2020
L A
The ferry was great, but the bus staff weren’t so good. They speak almost no English, which is understandable, so I used a translator. They still didn’t want to speak to way and literally waved me away like a dog.
Bus Express, Songserm (ส่งเสริม), Feb 17, 2020
R M
Big row due to recent fullmoon party. A lot of people not waiting in line. Make line with ropes (like on the airport) and big signs where to buy and where to check in when you have already bought a ticket online. I don't believe that online booking saves time!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 17, 2020
A H
The ferry arrived more than 1 hour late due to some engine issue. Otherwise the journey was pleasant.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 17, 2020
S M
The ferry and bus were comfortable, well organised and connected with the night train to Bangkok in plenty of time. Highly recommended
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 17, 2020
E V
Everything was ok, only 30 min delay.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 16, 2020
K A
First the ferry way delayed by almost 1.5hours. Secondly, they "sold us" to another ferry company Seatran in Koh Samui - which was traveling slower than a scooter. Still 2 stars because the bus was right at Pier, waiting for us. It was comfortable, hotel transfer was also very well organized.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 15, 2020
B W
Overall good! First trip I made I paid extra for the preferential service don’t bother it makes no difference. This trip was great and they drop you off at your hotel. Although everyone else in the mini bus too so not great if your last lol Wish there was more communication between each location / transfer as you just sit and wait especially when changing from the coach to mini bus. It’s a bit of guess work but overall it cheap and gets you where you need to be!
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 15, 2020
S R
Boat was to full, left to late and bus had to stop several times because something was wrong. That can happen, but driver didn't think about stopping at a place were people could go out and get something to eat/use the bathroom.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 13, 2020
A H
Everything went really easy and smooth! Bus was really good! Only on star down for about an 1,5h delay but that is really reasonable and the stop at the beginning at which all could by for outrages prices water and food.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 12, 2020
U P
The boat eas 45 minutes late with departure, although passamgers were there.
Ferry High Speed Ferry, Songserm (ส่งเสริม), Feb 11, 2020
3.8
3240 customer reviews
5
33%
4
31%
3
21%
2
15%
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99.7% of 140,934 travelers were presumably happy with Songserm as they left good or no review