Samtour

4.0
273 customer reviews
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  • Popular Routes
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About Samtour

A taxi trip is a convenient and enjoyable way to get to your destination without being dependent on a fixed schedule and route. Taxi offers private customized door-to-door service. It is especially handy if you have special requirements, e.g. a car seat, a car of a certain class, or need to call at several places enroute. It is always a good idea to book your trip at least several days before to secure your trip.

Samtour offers taxi rides with online booking. Check other travellers’ reviews to find out how they rate their service.

What are the Main Stations of Samtour?

Basically a taxi can bring you almost anywhere within their region of service. Yet in most cases every taxi operator can name several main routes they serve. Here are the destinations Samtour’s taxis can help you get to or from:

What are the Most Popular Routes of Samtour?

You are totally free to go wherever you want by taxi, yet many travellers order Samtour’s taxis to travel the following routes:

What are the Taxi Classes & Prices of Samtour?

Samtour uses different vehicles as taxis. Depending on the number of people in your group and your requirements to comfort levels you can choose the class of the vehicle which suits your best. A useful piece of advice – check the rates of a higher class vehicle even if you are comfortable to go with standard class. For example, sometimes operators offer huge discounts on vans, and a van taxi may cost you the same or almost the same as a standard class car but it is definitely more comfortable to travel by van as it has more legroom and luggage space.

Pros & Cons of Taxi Travel

Pros of Taxi Travel

  • Travelling by taxi gives you flexibility in terms of the departure time, route, and stops along the way. The only thing to remember is to inform your taxi operator of your requirements in advance so they can calculate the right fare for you. Otherwise, the final bill can be higher than expected
  • Taxi is the best means of transport which allows you to keep social distancing during the pandemic.
  • Taxi may be the only means of transport available to bring you to some destinations where there is no train, bus, or van connection, not to speak about planes.

Cons of Taxi Travel

  • Taking a taxi can be costly compared to van or bus travel. Well, but private service does come at a price, so no surprise here
  • You may have to pay extra for any unexpected deviation from the route or waiting time if it occurs. Do discuss your every request in advance and make sure it is included into the calculation of your fare.
  • If you speak the same language, some taxi drivers can be annoyingly talkative.
  • For nervous passengers who follow the trip on Google Maps it can be quite disturbing if your taxi driver chooses to take a weird route, a shortcut, or just to make a detour to avoid traffic jams or a bad road.
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Samtour Popular Routes

NaN Passengers

Samtour Company Reviews

H L
I used private car Hue to Hoi-an(Vietnam). Driver(name of AN) arrived on time car was super nice. Driver was guide few places on way to go. We arrival exactly right location. Really appreciate 12go HUE company and driver 'AN'
taxi Comfort 3pax, Samtour, Dec 17, 2022
F F
First off, the entire Hue to Da Nang journey took 3 hours, not 1.5 hours as stated on the website - this is very misleading. The driver was 20 min late, he called the hotel and told them that he would be late, I didn't receive any messages / whatsapp from the driver. Then the hotel front desk told me the driver was going to be late after I checked out. I could have waited a bit in my room if I had gotten the info earlier. The driver spoke very little, very little English, basic Hi, yes, no, sorry, nevertheless he was polite. I'm not sure if it's the Vietnamese culture, they just can't keep their hands off the phone. He was reading messages, texting, making calls and answering calls on the phone (no Bluetooth no "hands-free") throughout the entire journey. Hence he was driving slow on the fast lane while the other cars were honking and over-taking us.
taxi Comfort 3pax, Samtour, Nov 3, 2022
H A
Excellent service
Bus AC Seater, Samtour, Mar 15, 2020
M M
The office,from which the bus had to leave, was closed.The bus itself came 45minutes later the scheduled and the vehical was old,definitelly not the one,that was in the picture.Aircon was not suffivcient to cool the bus at all.The agent came 15minutes before the bus and informed us about everything,however with such circumstances and the high price,I would expect some discount or free watter at least.
Bus AC Seater, Samtour, Mar 13, 2020
Y M
I was impatient because there were people on the train bound for Da Nang and people bound for Hoi An, but I was glad that the attendant told me to write the location of my hotel on the list and gave me a lift to the nearest one.
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Bus AC Seater, Samtour, Mar 2, 2020
K N
The bus is small and very cramped more suited to a local school run than a 4.5 hour journey. Narrow seats and no leg room.
Bus AC Seater, Samtour, Feb 25, 2020
P R
we really enjoyed our trip to Hoi An and our tour guide, Bon, was very good (we learn a lot from him); the bus was a bit old and it was not very spacious for tall peopke; also we jumped inside with every bumb in the road...
Bus AC Seater, Samtour, Feb 23, 2020
M T
Conflicting pick up point info in 12go website. Driver and host were friendly, the ride was not the most comfortable though. All in all decent.
Bus AC Seater, Samtour, Feb 20, 2020
K S
There were also sightseeing tours of the Hai Van Pass and the lagoon in Lang Co village, which were more enjoyable than taking the train.
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Bus AC Seater, Samtour, Feb 20, 2020
S K
Time was ~correct ,no pick up in danang ( on web site they have this option ),but driver was good,just 6 persons at all in the bus, that's why it was a good trip!
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Bus AC Seater, Samtour, Feb 15, 2020
P N
bus a l'heure pas de souci
Bus AC Seater, Samtour, Feb 8, 2020
K N
Nice, clean and fast. Driver bring as to r hotel :)
Bus AC Seater, Samtour, Feb 2, 2020
S R
The bus was totally crowded and cramped. Travel time 5 1/2 hours.
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Bus AC Seater, Samtour, Jan 31, 2020
M M
I didn’t understand that was a tour bus. Except this , pretty much ok
Bus AC Seater, Samtour, Jan 31, 2020
S M
The bus has to turn back as the guide said a passenger was left behind in Hoi An. However we were only delayed for about 25 minutes . Not too bad
Bus AC Seater, Samtour, Jan 25, 2020
S A
I thought it was just a shuttle bus, but the bus stops at places of interest along the way without detouring too far. The bus stops at places of interest along the way, so it's a good value for money. It's a great value for money!
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Bus AC Seater, Samtour, Jan 23, 2020
R T
Turned out to be a small van rather than a bus, very little AC and the driver was kind enough to stop for him to have a bathroom break while no one else got the chance. Have seen much better service for cheaper in Vietnam.
Bus AC Seater, Samtour, Jan 22, 2020
A B
Super ballade entre Hué et Hoï An avec des arrêt très bien fait pour les lieux touristiques. Notament marbel mountain à faire absolument
Bus AC Seater, Samtour, Jan 19, 2020
M B
I was late for 45 minutes. In Da Nang I took everyone to their hotels, and in Hoi An I dumped everyone in one place, not in the parking lot.
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Bus AC Seater, Samtour, Jan 18, 2020
D K
The bus did not come on time. There were small seats and l we arrived one hour later but overall it was okay. The bus driver was nice.
Bus AC Seater, Samtour, Jan 18, 2020
R V
I had no room between the seats. It's hard to drive more than three hours
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Bus AC Seater, Samtour, Jan 17, 2020
M Z
Nice Trip and a Good driver and a nice guide
Bus AC Seater, Samtour, Jan 16, 2020
P V
The bus did not stop at the place that was described in the email. Instead it took 50 minutes until we were able to take the bus at a different place in Hoi‘an where we had to go by taxi. In those 50 minutes we called the driver several times but communication was difficult as his English was very poor. The drive afterward was fine and we arrived safely in Hue.
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Bus AC Seater, Samtour, Jan 14, 2020
A N
The bus was reasonably comfortable. The driver brought us all close to our accommodation. The driver was safe and efficient. The bus was on time.
Bus AC Seater, Samtour, Jan 13, 2020
J M
On time, a breakdown was taken care of in less than 30 minutes. But the trip is long because the traffic is important.
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Bus AC Seater, Samtour, Jan 9, 2020
M M
Pickup time and location was unclear (I suspect 12go Asia picks a random spot?) And the bus seats were a little small, but a comfortable ride overall and the driver and guide were very helpful and professional. I would suggest that you email or call ahead of time to confirm pickup time and location. Also very reasonably priced compared to a taxi to da Nang then separate bus or train!
Bus AC Seater, Samtour, Jan 9, 2020
W H
The bus was less then what I expected. Better off taking the faster after noon bus. Worth the price barely!
Bus AC Seater, Samtour, Jan 8, 2020
Z Z
They pick up us at our hotel it was good but in Hoi an at their bus station and it was not easy to have a taxi from there
Bus AC Seater, Samtour, Jan 3, 2020
E T
Great driver. He was very careful
Bus AC Seater, Samtour, Jan 3, 2020
I C
Well received at the reception point in huė and left like crap on arrival in hoi an. small bus when big bus planned.
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Bus AC Seater, Samtour, Dec 27, 2019
M V
The bus had 1hour delay, we had to call them twice to make sure that they will pick us up. Other than this, we had no problem.They dropped us off in front of our hotel.
Bus AC Seater, Samtour, Dec 26, 2019
V E
We were picked up at our hotel in Hue perfect! The bus is quite narrow, it is better not to have big legs especially when the bus is overloaded and the extra seats in the corridor are used. The driver was perfect and the attendant was very nice. What surprised me the most was the fact that we made a lot of detours to drop off the passengers at their hotels in danang while the bus dropped us off at the bus station in hoi an without dropping us at our hotels. ????
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Bus AC Seater, Samtour, Dec 21, 2019
R F
I expected a regular bus trip, but in this occasion it was a very comfortable van with some comments on the road from a staff member.
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Bus AC Seater, Samtour, Dec 13, 2019
H Y
No seat belts. No water bottle. Little space. No bathroom breaks. The bus didn't drop us off in front of the hotel even though it said it could.
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Bus AC Seater, Samtour, Dec 12, 2019
G R
Good travel, stopped for a pee which was good. Nice guide would recommend.
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Bus AC Seater, Samtour, Dec 11, 2019
K R
Pro: they picked us up right at our doorstep and came only fifteen minutes late. Con: - they stopped several times without reason. - very uncomfortable seats. - We were told during the trip we couldn't get to the centre of Hoi An. "No problem", we thought since we didn't need to go to the center. People with stops in Da Nang and right before the centre were dropped off to the centimeter. We were simply told, "you have to get out", and they took our bags out while we explained we were a five minutes ride away on the edge of Hoi An. No "sorry". No other options. They just left. We had to walk forty-five minutes along a busy motorway. This is actually the second time it happened during our visit to Vietnam only this time they had somewhat of an excuse. We are never travelling with these people again and probably never going to book with 12go again.
Bus AC Seater, Samtour, Dec 10, 2019
E G
Trip Da Nang to Hué Guide very nice 2 stops 15 minutes each in less than 30 minutes!!! Bus ok but not very confortable. Not same as picture. Arrival on time. Trip Hué To Da Nang. Leave with 30 minutes delay. Drive more than slowly. Bus not confortable at all Arrival in Da Nang with 45 minutes delay Not recommand the company...
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Bus AC Seater, Samtour, Dec 10, 2019
J B
Stopped halfway at some cinnamon oil factory to try to sell it to us, then stopped to wash the bus and fill up with gas. Otherwise, picked up a couple of km away from our departing hotel and dropped off right outside our arriving hotel. Wifi on the bus was fast and free.
Bus AC Seater, Samtour, Dec 9, 2019
A R
The buses have little room for the feet, other than that, everything is fine.
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Bus AC Seater, Samtour, Dec 6, 2019
T T
The pickup destination differed from what was expected from the ticket. That lead to some panicking on my part. But other than that, the ride was great and smooth.
Bus AC Seater, Samtour, Dec 1, 2019
C M
Wonderful staff and trip
Bus AC Seater, Samtour, Nov 27, 2019
A C
The three of us went alone in a mini van.... the driver stopped us in several places along the way to take pictures. Very nice
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Bus AC Seater, Samtour, Nov 18, 2019
C V
Well arranged, on time, friendly!
Bus AC Seater, Samtour, Nov 17, 2019
J E
Very uncomfortable bus, particulary at rear. Suspension problem ? No sufficient place for luggage which are put everywhere in the bus. To avoid.
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Bus AC Seater, Samtour, Nov 16, 2019
N G
Minivan was ok, they contacted us by Whattsapp the day before with clear instructions on pick up location and timing
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Bus AC Seater, Samtour, Nov 15, 2019
S W
The bus trip was very rough. We had a delay of 30 minutes. The bus was very old and the seats were worn out. The driver couldn't go in the city center with the big bus (it's forbidden during night time). So we had to walk to our hotel. He dropped us off in the north of the city.
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Bus AC Seater, Samtour, Nov 15, 2019
M A
The destination was Ho Ian City but really the last stop was too far from the city / old quarter. We explaim this issue to the guide and he said that the van couldn't continue because was forbidden. It wasn't true, because we saw a lot of cars, buses and others passing in front of our hotel. Please, you can review the last stop in Ho Ian and leave the passengers in a closer place.
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Bus AC Seater, Samtour, Nov 14, 2019
U S
A little late to the party, but a good driver.
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taxi Comfort 3pax, Samtour, Nov 2, 2019
J A
We were waiting for more than half an hour to be picked up.
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Bus AC Seater, Samtour, Oct 27, 2019
M L
The driver and his assistant were doing a great job and we had a comfortable journey with an arrival directly next to the hotel. Nonetheless, one star less for the confusion caused by an unclear pick-up location. (The given address and the corresponding link on Google Maps showed different places.)
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Bus AC Seater, Samtour, Oct 23, 2019
4.0
273 customer reviews
5
37%
4
34%
3
19%
2
10%
1
0%
89.7% of 273 travelers were presumably happy with Samtour as they left good or no review