PTS Transit Service
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PTS Transit Service Company Reviews
van Regional 14pax, PTS Transit Service, Nov 13, 2019
Perfect service, great connection. Hassle free!
van Regional 14pax, PTS Transit Service, Sep 8, 2019
Amazing service ! Full detailed , everything went well for my first trip !
van Regional 14pax, PTS Transit Service, Jul 7, 2019
We booked a journey from Vientiane to Vang Vieng. The pick up point was at a train station 30 mins from the city center. We paid 20 usd for a taxi to the train station, where we were picked up by a mini van and driven back to Vientiane! When we got to the bus office there was a sign advertising tickets for a bus for 6 USD each, while we had paid 15 USD. The whole journey was a big waste of time and money.
van Regional 14pax, PTS Transit Service, May 12, 2019
The drive reached before the train's arrival and took us safely and fast to Vientiane city centre. Nice trip. Please prepare some Thailand Baht small amount bills, and you will use them when just in the city. It's not easy to find a money changer for exchanging Laos kip even in Bangkok
van Regional 14pax, PTS Transit Service, Apr 29, 2019
We bought a combo ticket that included the trainride from Nong Khai to Vientanne treinstation. And from there we had a small minivan from PTS that would transport is to the big bus on the outside of vientanne where more people would hop on. First of all the train was 1,5 hour late, so the people at the trainstation where very helpfull and made some phone calls. They told us to take a taxi to the border get a signout stamp from thai border control and buy bustickets to transport you over the bridge into Laos. Once there get your visa, take a taxi to the trainstation to be on time for your bus. We did all this and when we came in the trainstation, there is no PTS counter, the people who work at the station are very kind and strated making phone calls to the number provided on the voucher, but no answer. Finnaly a man came Walking to us that was the driver of PTS and he told is we had to wait for the train as there was 1 more person that would come with us. After we waited for 1,5 hour the train arrived and we waited 30 minutes more for everyone the get a visa. Then the minivan driver drives us to the big bus, where we waited more 45 minutes because other people were late also. In the end of has nothing to do with 12go. But the fact they did not answer the phone worried us all. In the end it is better for your money to buy a big bus ticket in Nong Khai or Udon Thani. This is about 180 bath cheaper. The bus ticket from Udon to Vang Vieng will cost 320 bath. We paid 500 bath in 12go from Nong Khai. And in Vang Vieng a big bus ticket can be bought for 350 bath to Nong Khai, and we paid 12go 450 bath. The minivan was terrible ride , very old. No airco and the dust and sand comes right trough the holes and cracks of the van. Not good for your health , so bring face breathing dust masks
van Regional 14pax, PTS Transit Service, Apr 10, 2019
Overall we managed to reach the destination safely and on time. However, we booked a sleeper van but we got a sleeper bus where the aircon broke down.
van Regional 14pax, PTS Transit Service, Apr 4, 2019
The driver who picked me up was very helpful and kind. The bus left 45 minutes late, and we got to Luang Prabang 3 hours late. The bus smelled very moldy and made me cough. The bathroom was closed, which was very inconvenient for me because I was sick. Thankfully the driver stopped many times so we could use the bathroom. The bus service was kind about letting me have my own bed since I am bigger than most Asian people.
van Regional 14pax, PTS Transit Service, Mar 28, 2019
The 12go staff were super friendly and absolutely lovely when we went to pick up our tickets, and we are bery pleased with the service. The train itself was fine however I recobooking in either first class or lower berths as the lights stay on all nigh and the upper berth beds are thus very difficult to actually sleep in.
van Regional 14pax, PTS Transit Service, Mar 23, 2019
Super, worked flawlessly and 12go has a nice cafe in Bangkok. Also had a nice talk with the german manager. Greetings to you and thanks for all the advise.
van Regional 14pax, PTS Transit Service, Mar 18, 2019
It was not easy to find your counter immediately after immegration.
van Regional 14pax, PTS Transit Service, Feb 28, 2019
We got the train sleeper, and it’s great! More than expected. Once we get to the Dongphosy station we are asked to pay 50baht at the immigration in Laos, and transfer is not hard to find just look for 12go small green table.Though we missed the ticket from nong khai to thanaleng we crossed immigration right away exiting Thailand and missed the ticket booth but all in all a great trip! Would recommend! Keep it up!
van Regional 14pax, PTS Transit Service, Feb 21, 2019
The minibus pick up was great. But beware that the train to Nong Khai doesn’t leave until 17:30 and there is no earlier train, so you don’t actually arrive until 17:45. The company needs to update the tour information.
van Regional 14pax, PTS Transit Service, Feb 12, 2019
Verry old minivan to pick us up. Cheaper to take a tuktuk to busstation and buy your own ticket.
van Regional 14pax, PTS Transit Service, Jan 23, 2019
Excellent friendly, helpful service. Booked on line from UK, picked tickets up in Bangkok and everything smooth without any hitch! Thanks.
van Regional 14pax, PTS Transit Service, Dec 31, 2018
All extremely efficient and entirely straightforward. It’s important to read through the documents and thoroughly prepare for your journey. Reading some other comments it’s clear that not everyone does so! Everything was easy, straightforward and ran on time. Would recommend booking the rail/minivan transfer from Nong Khai - Thanaleng and into Vientiane, which dropped us straight at our hotel. This can also be done through 12GoAsia and made the entire journey stress free
van Regional 14pax, PTS Transit Service, Dec 28, 2018
Smooth and well handled. Would definitely recommend
van Regional 14pax, PTS Transit Service, Dec 26, 2018
The transfer van to the hotel was too small for the number of people with their luggage. No information was locally provided so the process was very unclear and slow.
van Regional 14pax, PTS Transit Service, Dec 11, 2018
We were picked up from our hotel and dropped off at the public bus station where we were handed tickets for the bus by the minibus driver. They said 22,000kip on them so we basically paid $10 for a 5 minute taxi from our hotel. If I was you I would check at the station and buy the tickets yourself for a fifth of the price. Bus was comfy though.
van Regional 14pax, PTS Transit Service, Dec 5, 2018
They didn’t speak English in the station Nong Khai. It was a bit confused to understand that we need to change for a small train. And the train arrived very late to Nong Khai, one hour after
van Regional 14pax, PTS Transit Service, Nov 29, 2018
The good: Someone picks you up from your hotel. GREAT scenery. Trip included lunch. The bad: Bus was fairly dirty, needed dusting and a good wipe down and vacuum. Driver played music for most of the trip, which seemed kind of weird. When it gets dark no lights are turned on, so you’re just sitting in the dark. This could have been a good opportunity for sleep, but the music was still playing. Near the end of the trip he made a lot of stops. Trip took about 13 hours
PTS Transit Service Stations
Nong Khai Vientiane any hotel Vientiane night market Thanaleng railway station Luang Prabang Southern Station Vientiane any hotel Vientiane Embassy of Thailand Pakse Xiengkhouang Bus Station Udon Thani 1 Vientiane Airport Vang Vieng