PTS Transit Service

PTS Transit Service Company Reviews

3.8
70 / 2,182
5 36
4 8
3 12
2 5
1 9
99.4% of 2,182 travelers were presumably happy with PTS Transit Service as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Feb 15, 2019
van Regional, PTS Transit Service
★☆☆☆☆
OMG!!! What a rip-off! Where do I begin??!! The website said it was a van trip to nong khai border then a bus to udon. Not true. My hotel was not on the list of “pick up from any hotel in Vientiane “ list so had to pay an extra 100 baht (3 USD) to driver which turned out NOT to be a nice tour van but a tuktuk! He mumbled something about many pickups and I thought, okay, he is taking me to the van since I was “not on the list” but ended up at the Vientiane bus station where he handed me a ticket for Udon Thani that he paid 22,000 kip for!! Not even 3 USD!! I paid nearly 20 dollars for a 2-3$ tuktuk ride and a 2.50$ ticket!! Buyer beware!!! Wow.
Feb 12, 2019
van Regional, PTS Transit Service
★★★☆☆
Verry old minivan to pick us up. Cheaper to take a tuktuk to busstation and buy your own ticket.
Jan 23, 2019
van Regional, PTS Transit Service
★★★★★
Excellent friendly, helpful service. Booked on line from UK, picked tickets up in Bangkok and everything smooth without any hitch! Thanks.
Jan 16, 2019
van Regional, PTS Transit Service
★★★★★
I have pleasure say it's good experience
Dec 31, 2018
van Regional, PTS Transit Service
★★★★★
All extremely efficient and entirely straightforward. It’s important to read through the documents and thoroughly prepare for your journey. Reading some other comments it’s clear that not everyone does so! Everything was easy, straightforward and ran on time. Would recommend booking the rail/minivan transfer from Nong Khai - Thanaleng and into Vientiane, which dropped us straight at our hotel. This can also be done through 12GoAsia and made the entire journey stress free
Dec 28, 2018
van Regional, PTS Transit Service
★★★★★
Smooth and well handled. Would definitely recommend
Dec 26, 2018
van Regional, PTS Transit Service
★★☆☆☆
The transfer van to the hotel was too small for the number of people with their luggage. No information was locally provided so the process was very unclear and slow.
Dec 11, 2018
van Regional, PTS Transit Service
★★☆☆☆
We were picked up from our hotel and dropped off at the public bus station where we were handed tickets for the bus by the minibus driver. They said 22,000kip on them so we basically paid $10 for a 5 minute taxi from our hotel. If I was you I would check at the station and buy the tickets yourself for a fifth of the price. Bus was comfy though.
Dec 7, 2018
van Regional, PTS Transit Service
★★★★☆
Smooth and pretty easy
Dec 5, 2018
van Regional, PTS Transit Service
★★★☆☆
They didn’t speak English in the station Nong Khai. It was a bit confused to understand that we need to change for a small train. And the train arrived very late to Nong Khai, one hour after
Dec 1, 2018
van Regional, PTS Transit Service
★★★★☆
No trouble getting to hotel
Nov 29, 2018
van Regional, PTS Transit Service
★★☆☆☆
The good: Someone picks you up from your hotel. GREAT scenery. Trip included lunch. The bad: Bus was fairly dirty, needed dusting and a good wipe down and vacuum. Driver played music for most of the trip, which seemed kind of weird. When it gets dark no lights are turned on, so you’re just sitting in the dark. This could have been a good opportunity for sleep, but the music was still playing. Near the end of the trip he made a lot of stops. Trip took about 13 hours
Nov 16, 2018
van Regional, PTS Transit Service
★★★☆☆
the travel is smooth. but we were group by etnicity and favored last to leave. we arrived nong khai 9am and left past 10am already. we belong to the "asian" van btw. lol
Nov 14, 2018
van Regional, PTS Transit Service
★★★★★
The driver had excellent English and was quick and helpful with everything!
Nov 12, 2018
van Regional, PTS Transit Service
★★★☆☆
Nowhere did 12go mention how the transit train from NONG KHAI to THANALENG is covered, just says get on it. However, on arrival at Nong Khai, I was directed by station staff to the ticket counter to buy a 20BAHT ticket for the trip. Afterwards, I met travellers who had also been sent to the ticket office but had got their tickets for free on presentation of the PTS voucher!
Nov 4, 2018
van Regional, PTS Transit Service
★★★★★
Super friendly van driver collected us on time from our hotel. We were on time, actually way before we had to wait 1.5h for the train. But it’s better to be early than late.
Nov 2, 2018
van Regional, PTS Transit Service
★★★★☆
No toilet on bus, but have one 15 min stop during the route. Roads very bad in Laos so be prepared for a shaky ride
Oct 31, 2018
van Regional, PTS Transit Service
★★★★★
Excellent, efficient and friendly staff, whole transaction was extremely smooth and easy would definitely recommend.
Oct 23, 2018
van Regional, PTS Transit Service
★★★★★
Driver - super friendly. Many thanks for services
Sep 24, 2018
van Regional, PTS Transit Service
★★★★☆
Was a bit rushed and confusing at border. Would have been nice if the conductor could have spoken some English.
Sep 10, 2018
van Regional, PTS Transit Service
★★★★★
What a train! Wow!
Aug 28, 2018
van Regional, PTS Transit Service
★★★☆☆
They bought the tickets for me which is quite convenient. The trip was nice until the last leg of the trip, someone is supposed to pick me up from the Thanaleng Station to drop-off me at my hotel in Vientiane but NO ONE showed up. The private car drivers outside the Thanaleng station called them but no one came. Good thing one of the drivers drove me all the way to the central bus station in the downtown Vientiane and I just walked from there to my hotel. I was pleased at the start of the trip but ended up in a horrible mood. By the way, I called the number in the voucher but no one answered! That's why I'm giving this 3 stars.
Aug 21, 2018
van Regional, PTS Transit Service
★★★★★
Everything exactly as described in document. Happily in our hotel.
Aug 15, 2018
van Regional, PTS Transit Service
★★★★★
The train ride was really pleasant as we were in the female only carriage which made us 2 girls feel a lot more relaxed. The train conductor made our beds and put new sheets on etc which was super helpful and the food sold on board weren’t bad quality. I actually had a very deep uninterrupted sleep throughout the night. The only tip I would suggest is taking an eye mask and some ear plugs with you as the train can be a bit loud. But overall, I was really impressed with the train ride! Would definitely do it again!
Jul 27, 2018
van Regional, PTS Transit Service
★★★☆☆
Pickup was on time, enough space in the minivan. However, once we arived at the train station we had to wait for over an hour on the train to cross the lao-thai border. Arrival time on the thai side was 17.45 not 16.40 as advertized. While immigration was slow it still gave me enough time to catch my onward train to bangkok at 19.10.
Jul 15, 2018
van Regional, PTS Transit Service
★★★★★
Grate service fro 12GO, the only problem was the lights during the night at the train...
Jul 14, 2018
van Regional, PTS Transit Service
★★★★★
It was easy. One tip for the voucher: note that travellers have to get dollars for the visa before arriving in Tanaleng. You need 36 dollars per visa.
Jul 1, 2018
van Regional, PTS Transit Service
★★★☆☆
The train arrived 40 minutes later than originally scheduled. No reason was provided. AC was too excessive and created noise too. Light at the corridor wae bright and I couldn't switch off nor adjust AC. I booked the first class but got second class due to it's full. First class will be way better.
Jun 30, 2018
van Regional, PTS Transit Service
★★☆☆☆
I had to wait more than half an hour.....
Jun 14, 2018
van Regional, PTS Transit Service
★★★★★
Excellent. The best! Thumbs up
Jun 6, 2018
van Regional, PTS Transit Service
★★★★☆
Sehr freundliches und zuverlässlichrs Service. Der Fahrer sehr freundlich, hilfsbereit und überpünktlich! Lediglich der VAN entspricht nicht den heutigen Standart.

PTS Transit Service Stations

Nong Khai Vientiane any hotel Vientiane night market Thanaleng railway station Luang Prabang Southern Station Vientiane any hotel Vientiane Embassy of Thailand Pakse Xiengkhouang Bus Station Udon Thani 1 Vientiane Airport Vang Vieng