Phuket Travel

Company Information

Phuket Travel is a tour and bus company that specializes in a bus service between Bangkok and Phuket, and it is one of the most well known operators in Thailand for this route. The service runs between Bangkok Southern Bus Terminal (Sai Tai Mai) and Phuket Bus Terminal 2 (located in Phuket town, where Thoranee Thong intersects with Thepkrasattri Road).

Routes served by Phuket Travel

The company runs a daily schedule of four departures every day in both directions, and the journey duration is around 14 hours. They do not run a morning service, so all journeys are overnight.

Bangkok–Phuket

From Bangkok to Phuket, the departure times are 4.30pm (Express), 5.40pm (VIP), and two departures at 7.30pm (an Express and a VIP service).

Phuket–Bangkok

From Phuket to Bangkok, the departure times are 4.30pm (Express), 5.20pm (VIP), 6.30pm (Express) and 7.00pm (VIP).

Bangkok–Phang Nga

There’s also a more limited service between Bangkok and Phang Nga, with two overnight buses leaving between 6pm and 7pm daily.

Keep in mind

Phuket Travel has two types of bus - the Standard Express and the VIP. The Standard Express is adequate if you are on a budget, with a ticket costing around THB650, whilst the VIP service costs around THB1,000.

The buses have air-con, a steward, toilets, and they provide some refreshments (bottle of water and muffin). In addition to these facilities, the VIP buses have more comfortable seats, extra legroom, and you will be provided with some free food at the rest stop. However, if you are taking an overnight bus, then this meal will not be provided until around midnight, so you may want to take additional snacks aboard!

Pros

As with any service, there are both pros and cons of choosing to travel with Phuket Travel.

Starting with the pros, the buses are comfortable (especially VIP), and they even provide a blanket and pillow to increase your comfort when sleeping.

They are also generally quite clean, and the air-conditioning does a good job (perhaps a little too good, see cons!).

The bus staff are fairly considerate, and the TV and lights are turned off during the night so that everyone can sleep.

The service is timely and the advertised journey duration is generally accurate.

Cons

The drawbacks of this service are that the A/C is too cold (pack a jumper to wear!) and the bus drivers do not speak very good English, so are unable to assist with any queries you may have.

There have also been reports of some of the drivers not sticking to speed limits, but it is quite common for Thai drivers to speed, so this is not a huge surprise.

The advertised Wi-Fi is apparently not very good, but again most buses advertise some sort of internet service, but due to overuse the signal can be very weak.

The drivers have also been known to blast very loud music, but this is usually turned off at night.

Travellers reviews

Compared to the other operators that run a service between Bangkok and Phuket (e.g. Phuket Central Tour and Bus Express), Phuket Travel are the same price-wise, but the reviews suggest that Phuket Travel offers a far superior service.

In general, travellers tend to have rather a positive experience from using Phuket Travel’s service. Many report that the ride is quite comfortable and mention that drivers do stick to the speed limits.

Note that if the food is served at the stop, there is a choice of stalls with Halal meals – which is common in the south of the country. Travellers also consider free refreshments and the choice of meals decent.

It is not a rare case that buses arrive to their destination ahead of the schedule. Take it into consideration if there are people meeting you at the bus station.

All in all, travellers agree that Phuket Travel is a great choice especially if you are
on a budget.

Schedule Phuket Travel

Bus Express XL
16:30, 19:30
Bus VIP24 24
17:40, 19:30
Bus Express XL
16:30, 18:30
Bus VIP24 24
17:20, 19:00
3.9
575 / 18,133
5 194
4 219
3 91
2 39
1 32
99.6% of 18,133 travelers were presumably happy with Phuket Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Apr 16, 2018
bus VIP24, Phuket Travel
★★★★★
All the previous reviews said the bus drivers drive recklessly fast. We did not have that experience at all. The VIP ticket was totally worth it for the leg room and super sized seats. The ride was safe and comfortable and the stewardess spoke enough English to get by.
Apr 14, 2018
bus Express, Phuket Travel
★★★★☆
Bus was easy to find, staff were polite and helpful although spoke very little English. Toilet onboard was okay but had no soap. Included blanket, pillow, snack and water were very basic but a pleasant surprise. The only real problem was the uncomfortable seating. Giant Ibis in Cambodia and most sleeper buses in Vietnam have seats where you can lie down properly, but this bus only had standard reclining seats, which are very difficult to sleep on and not so good for a 12 hour overnight trip.
Apr 13, 2018
bus Express, Phuket Travel
★★★★☆
Good overall. No complaints
Apr 13, 2018
bus VIP24, Phuket Travel
★★★★★
Very good.
Apr 3, 2018
bus VIP24, Phuket Travel
★★★★★
A very clean and friendly service
Mar 31, 2018
bus Express, Phuket Travel
★★★★☆
Bus and ride was ok, i guess the snack they give (a super small muffin) could be a little biger and also I think ne needs a trash bin inside the bus.
Mar 29, 2018
bus VIP24, Phuket Travel
★★★★★
Good and comfortable all you need is a travel pillow to go with
Mar 28, 2018
bus Express, Phuket Travel
★★★★☆
Gd bus gd service
Mar 27, 2018
bus Express, Phuket Travel
★★★★☆
Bus trip was pretty good. You're never expecting too much from a sleeper bus but in all fairness the seats were fairly comfy and we were supplied with bottled water, a blanket, and a pillow, The toilet was very dark so could do with a light, and it would be handy to have some charging ports but not the end of the world. One big improvement however would be to make it clearer which stop we were at. We stopped at two bus stations in Bangkok, and at the first stop we weren't entirely sure where we were and if we should be getting off or not. I asked the lady in charge and was shouted at in Thai and then I think she told me to sit down very angrily so I did what I was told and luckily it was the following stop I needed to get off at! So just someone clearly saying the current stop point and then something along the lines of "If you're travelling to so and so bus stop please stay on board" would be very much appreciated to a weary half asleep traveler trying to figure out where on earth they are! But all in all pretty good.
Mar 26, 2018
bus VIP24, Phuket Travel
★★★★☆
Comfy chairs but the WiFi was turned off, it arrived two hours early and our bags were dumped out of the bus as soon as we arrived and the bus left immediately and only one stop was made (at 1.30am)
Mar 25, 2018
bus Express, Phuket Travel
★★★☆☆
Die alde hat genervt
Mar 24, 2018
bus VIP24, Phuket Travel
★★☆☆☆
We booked VIP with movie snacks WiFi and dinner included but got a bus without all of it. The staff did not speak a word English so they couldn't help. We arrived 2 hours earlier than planned and had problem's to rearrange our pick up to Kamala Beach.
Mar 16, 2018
bus Express, Phuket Travel
★★★★☆
Decent trip; however it was difficult finding the place to go once I arrived at the terminal in Bangkok
Mar 15, 2018
bus Express, Phuket Travel
★★★★☆
Good AC bus, arrived on time, easy procedures, recommended.
Mar 12, 2018
bus Express, Phuket Travel
★★★☆☆
A normal bus, the snack it’s actually a little piece of dry ( really dry) cake and a bottle of water. They borrowed us a clean blanket and a very dirt pillow. The driver was driving insanely fast, a bit scary.. but what can we do? I don’t know any other cheap way to go to Phuket.
Mar 8, 2018
bus Express, Phuket Travel
★☆☆☆☆
In 3 mounths travelling only with busses every 2/3 days, this was the worst experience we had. Beside a very old and dirty bus we had to get on. Nothing beside a bottle of water and a dry cup cake were offered.. in other companies for a cheaper ticket for the same ammount of hours we had fresh towels, 2/3 sweets and one salty option, beside juice and as many water you want! Beside that seats were very unconfortable, me and my husband for the first time we arrived to destination with back pain. Hostess was pretty useless as was not talking beside the fact that did not speak English ( but that is normal). Very bad smell coming from the toilet after the first hour and for the rest of the trip.. there was some products and perfumes but were not used to get a bit better situation. Driver was crazy driving in a very aggressive way that for sure does not help to have the night rest you are expecting on a night bus.
Feb 27, 2018
bus Express, Phuket Travel
★★★★☆
The hospitality was amazing while driving was sometimes a bit scary .
Feb 26, 2018
bus VIP24, Phuket Travel
★★★★☆
The VIP 24 bus was definitely worth the extra money. The seats were far more comfortable and the leg room was ideal. For the mid point stop, there was a recorded announcement in English deactivated my the length of the stop. It was rather hard to hear and played without notice (and since I was asleep I missed the beginning). The stop was a quick 20 minutes and I made sure to stick near to the bus since I worried I would miss it. My only major complaint is that there was no notification upon arriving in Bangkok. On the other bus, light and music played 10 minutes before arriving at the final destination. This bus however, did not have that. It was a confusing panic getting off the bus. The driver was really pushing to get all passengers off immediately. Due to confusion upon being woken up suddenly, arriving earlier than expected, being rushed off the bus (it was 5:30 am, still dark, and the interior bus lights weren't on) I had forgotten my glasses on the ledge in front of my seat, and it was too late to double back when I realized. Great and comfortable ride, just was disappointed about the rush and confusion when reaching the destination. If you wear glasses and plan to sleep on the bus, put them away in your bag! Don't be foolish like I was! :)
Feb 26, 2018
bus Express, Phuket Travel
★★★★★
Very satisfied. I was late because of the traffic, but they waited 15 minutes after departure time for me.
Feb 25, 2018
bus Express, Phuket Travel
★★★★☆
Very pleasant journey. Seats are comfy and I had blanket! Bus was delayed by 50 mins but this wasn’t a problem we could still wait on the bus, actually arrived in Bangkok earlier than scheduled even with the delay.
Feb 24, 2018
bus Express, Phuket Travel
★★★★☆
Very good value for money. It was quite difficult to sleep and when I did get to sleep about midnight, we stopped for a complimentary meal. This was a bit strange as we had 20 minutes to go to the toilet and then we were ushered into a hall and there was food on the table. We didn't really know what everything was, so we didn't venture too far from the rice. The bus then arrived in Bangkok at about 7am, but at a different stop to the one we booked. However this stop was closer to our hotel, so we got off here anyway. I think the bus must then continue to the southern terminal after. Overall it was a pleasant experience and I would recommend it.
Feb 22, 2018
bus Express, Phuket Travel
★★★☆☆
I would not say VIP, the cleaning of the bus does not exist, the driver every 40/50 km stops and takes parcels to be delivered to phuket, a very bad organization for a service at the modest sum of 800 bath.
Feb 20, 2018
bus Express, Phuket Travel
★★★★★
Perfect
Feb 20, 2018
bus Express, Phuket Travel
★☆☆☆☆
Rain was all over the bus. On the floor was river and all our bags were wet.
Feb 19, 2018
bus Express, Phuket Travel
★★★★☆
Wish the foot rest went up more and we had frequent spots which was not fun but overall a great trip, easy to sleep through
Feb 17, 2018
bus VIP24, Phuket Travel
★☆☆☆☆
Il y avait des cafards dans le bus
Feb 17, 2018
bus Express, Phuket Travel
★★★☆☆
Improve the toilet facility
Feb 16, 2018
bus VIP24, Phuket Travel
★★★★★
Excellent
Feb 16, 2018
bus VIP24, Phuket Travel
★★★★☆
Pro: Comfortable seats, the drive time Contra: The Toilette smells bad
Feb 16, 2018
bus Express, Phuket Travel
★★★★☆
Very well organised
Feb 16, 2018
bus Express, Phuket Travel
★★★★☆
Nice and safety trip.
Feb 14, 2018
bus Express, Phuket Travel
★★☆☆☆
There was very little leg room on this bus. When booking a seat, try to get the front row seats or the seats just behind the stairs for a little extra room. The bus made many random stops and it was unclear as to when the bus would stop to let the passengers have a break. There was a mid point test stop which had a snack food market with a decent selection. The over head compartment for bags is very slim and hard to get a bag up there. The air con is always on high so be prepared with a sweater. They do provide pillows and blankets but I mostly used them to support for comfort. Not the fault of the operator, but it necessary to have a a sleeping mask and ear plugs. For the entire 13 hour trip there was a VERY LOUDLY snoring man it was such a head ache. In my opinion the seat recline far too much and it was uncomfortable when the people in front just put them all the way back. I wish I had chosen the VIP bus to have more personal space and less people on the bus.
Feb 12, 2018
bus Express, Phuket Travel
★★☆☆☆
Didn’t go to the stated terminal in Bangkok. Stewardess did not give any information about pitstops. Small space and smelly passengers
Feb 8, 2018
bus Express, Phuket Travel
★★☆☆☆
‘Food included’ it was just a piece of cake
Feb 6, 2018
bus VIP24, Phuket Travel
★★★★★
First time travelling on a bus in Thailand and very impressed with the service and comfort! Running a couple of minutes late after a stressful day and the bus driver waited but set off on time.
Feb 2, 2018
bus VIP24, Phuket Travel
★★★★☆
Really worth upgrading to go VIP - the extra space makes sleeping easier. You get water and a snack on the bus and they got us there fastest than the time it said on the ticket. The only reason I've given 4 stars rather than 5 is that the wifi wasn't readily available for customers, and we slept badly because of another customer being noisy in general and then snoring like a Rhino! Not the bus providers fault but I wander if perhaps ways to ease problems here might be thought of? The bus was empty and I thought several times that if they moved him downstairs it would have caused less disruption to the 10 or so people on the top level.
Jan 29, 2018
bus VIP24, Phuket Travel
★★★★☆
WiFi isn't available. Drivers not the friendliest people but the trip/drive went very smooth.
Jan 28, 2018
bus Express, Phuket Travel
★★★★☆
Good. Staff really helpful and got us there earlier than scheduled which was great.
Jan 27, 2018
bus Express, Phuket Travel
★★☆☆☆
The staff are impolite and rude
Jan 27, 2018
bus VIP24, Phuket Travel
★★★☆☆
Niente Wi-Fi. Cibo pessimo. Il personale non parla bene in inglese

Stations Phuket Travel

Phuket Bus Terminal (2) Southern Terminal Thap Sakae