Phuket Travel

Company Information

Phuket Travel is a tour and bus company that specializes in a bus service between Bangkok and Phuket, and it is one of the most well known operators in Thailand for this route. The service runs between Bangkok Southern Bus Terminal (Sai Tai Mai) and Phuket Bus Terminal 2 (located in Phuket town, where Thoranee Thong intersects with Thepkrasattri Road).

Routes served by Phuket Travel

The company runs a daily schedule of four departures every day in both directions, and the journey duration is around 14 hours. They do not run a morning service, so all journeys are overnight.

Bangkok–Phuket

From Bangkok to Phuket, the departure times are 4.30pm (Express), 5.40pm (VIP), and two departures at 7.30pm (an Express and a VIP service).

Phuket–Bangkok

From Phuket to Bangkok, the departure times are 4.30pm (Express), 5.20pm (VIP), 6.30pm (Express) and 7.00pm (VIP).

Bangkok–Phang Nga

There’s also a more limited service between Bangkok and Phang Nga, with two overnight buses leaving between 6pm and 7pm daily.

Keep in mind

Phuket Travel has two types of bus - the Standard Express and the VIP. The Standard Express is adequate if you are on a budget, with a ticket costing around THB650, whilst the VIP service costs around THB1,000.

The buses have air-con, a steward, toilets, and they provide some refreshments (bottle of water and muffin). In addition to these facilities, the VIP buses have more comfortable seats, extra legroom, and you will be provided with some free food at the rest stop. However, if you are taking an overnight bus, then this meal will not be provided until around midnight, so you may want to take additional snacks aboard!

Pros

As with any service, there are both pros and cons of choosing to travel with Phuket Travel.

Starting with the pros, the buses are comfortable (especially VIP), and they even provide a blanket and pillow to increase your comfort when sleeping.

They are also generally quite clean, and the air-conditioning does a good job (perhaps a little too good, see cons!).

The bus staff are fairly considerate, and the TV and lights are turned off during the night so that everyone can sleep.

The service is timely and the advertised journey duration is generally accurate.

Cons

The drawbacks of this service are that the A/C is too cold (pack a jumper to wear!) and the bus drivers do not speak very good English, so are unable to assist with any queries you may have.

There have also been reports of some of the drivers not sticking to speed limits, but it is quite common for Thai drivers to speed, so this is not a huge surprise.

The advertised Wi-Fi is apparently not very good, but again most buses advertise some sort of internet service, but due to overuse the signal can be very weak.

The drivers have also been known to blast very loud music, but this is usually turned off at night.

Travellers reviews

Compared to the other operators that run a service between Bangkok and Phuket (e.g. Phuket Central Tour and Bus Express), Phuket Travel are the same price-wise, but the reviews suggest that Phuket Travel offers a far superior service.

In general, travellers tend to have rather a positive experience from using Phuket Travel’s service. Many report that the ride is quite comfortable and mention that drivers do stick to the speed limits.

Note that if the food is served at the stop, there is a choice of stalls with Halal meals – which is common in the south of the country. Travellers also consider free refreshments and the choice of meals decent.

It is not a rare case that buses arrive to their destination ahead of the schedule. Take it into consideration if there are people meeting you at the bus station.

All in all, travellers agree that Phuket Travel is a great choice especially if you are
on a budget.

Buy Phuket Travel Tickets

Bus Express XL
16:30, 19:30
Bus VIP 24 24
17:40, 19:30
Bus Express XL
16:30
Bus VIP 24 24
17:20, 18:30, 19:00

Phuket Travel Company Reviews

3.9
650 / 19,479
5 226
4 240
3 102
2 46
1 36
99.6% of 19,479 travelers were presumably happy with Phuket Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Oct 7, 2018
bus VIP 24, Phuket Travel
★★★☆☆
Seatbelt wasn’t long enough. The upper level was very uncomfortable
Sep 29, 2018
bus VIP 24, Phuket Travel
★★★★★
Very comfortable seats and the steward and the driver spoke a little English and were both very friendly but we were unable to connect to the WI FI. The bus only stops for a break once about 6 hours into the trip and the toilets at the stop are very basic. We arrived into Bangkok about 1.5 hours ahead of time. Make sure to take plenty of water with you as they do give you a bottle but it is at the start of the journey and you will need more.
Sep 19, 2018
bus Express, Phuket Travel
★★★★★
Clean, spacious, good drivers. Highly recommended!
Sep 7, 2018
bus VIP 24, Phuket Travel
★★★☆☆
The WiFi password, the give it to me can’t log in
Aug 23, 2018
bus VIP 24, Phuket Travel
★★★★☆
Could have done with a pillow, otherwise all good!
Aug 22, 2018
bus VIP 24, Phuket Travel
★★★☆☆
The seat was comfotable but there was no Wifi as promised and there were alot of bugs (looked loke mini roaches) running around.
Aug 16, 2018
bus Express, Phuket Travel
★★☆☆☆
The bus was just ok, not that much space to sleep, the driver would have been best suit on a race car than on a bus so the level of comfort wasn't that great.... Arrived 1h earlier in a different bus station (the location was a better one for us but better be prepared that you may not end up where supposed to)
Aug 1, 2018
bus Express, Phuket Travel
★★★★★
Perfect buses
Aug 1, 2018
bus VIP 24, Phuket Travel
★★★★☆
Great but no WiFi :-(
Jul 30, 2018
bus Express, Phuket Travel
★★★★★
Very nice seats. Friendly staff!
Jul 28, 2018
bus VIP 24, Phuket Travel
★★★★★
Great bus. Lots of space for your legs, nice snack and midnight dinner
Jul 25, 2018
bus VIP 24, Phuket Travel
★★★☆☆
No Wi-Fi and no staf great
Jul 23, 2018
bus Express, Phuket Travel
★★☆☆☆
The bus bathroom was small, there were cockroaches by our seat, and the service was not good. My husband did not receive his snack pack and trash was not collected. We asked to be dropped of sooner and we were not allowed off the bus. Disappointed with bus and service.
Jul 22, 2018
bus Express, Phuket Travel
★★★★★
Great service
Jul 21, 2018
bus Express, Phuket Travel
★★☆☆☆
The bus had comfortable seat to sleeping but around at 1.30 am stopped at market in the middle of the road so i woke up and i could see that there were so many cockroaches on the bus so i wasn’t able to sleep again.
Jul 10, 2018
bus Express, Phuket Travel
★★★★☆
Comfortable seats! We got a little cake and water in the beginning and had one stop. Toilet on the bus. Everything okay except the light was not working on the bus and we drove overnight so they turned off the light. Couldn’t see anything!
Jul 4, 2018
bus Express, Phuket Travel
★★★★★
very nice facility
Jul 4, 2018
bus Express, Phuket Travel
★★★★☆
We took the normal bus not the vip. As far as we know the only difference is bigger seats. The bus was clean and seemed quite new. We got a cake and a bottle of water (0.5L) when we entered the bus. And in the middle of the ride there was a stop for toilet and a buffet was ready for us. It seemed to be a place where all busses went since it was a big 'restaurant' with people coming and going. Suitcases can be put in the back of the bus for free. Bus is air conditioned. Even locals take that bus so you can be sure it's a good company.
Jul 4, 2018
bus Express, Phuket Travel
★★★★★
If just there was wifi, everything would be perfect
Jul 3, 2018
bus Express, Phuket Travel
★★★★★
Extremely comfortable seats with three times the leg room than standard economy seats on planes. Comfortable air-conditioning. Overall pleasant experience which I would be more than happy to do again. We arrived earlier than expected which was okay as we had no prearranged transport from the terminal however could see people who had and were frustrated. No meals on the trip provided only snacks however opportunity to eat during a 20 minute stop is available. Recommend bringing additional snacks and eating prior.
Jun 30, 2018
bus VIP 24, Phuket Travel
★★★★★
Excellent trip. I have very comfortable ride.
Jun 29, 2018
bus Express, Phuket Travel
★★★★★
No problem
Jun 17, 2018
bus Express, Phuket Travel
★★★★☆
The trip was ok, though they cancelled my bus and put me on another later bus. I have also left some clothes on the bus .. do you know if I can get them from the bus company?
Jun 4, 2018
bus Express, Phuket Travel
★★★★☆
The bus is comfortable. At first we got a bus with AC problem and they change the bus. The leg room is better than low budget airlines, and can incline and has a place for our feet, too! The snacks isn't great, but for the price, getting snacks, water bottle, and juice is already great. They provide us with blanket. The staff at the bus can't speak English but at the counter they do.
Jun 1, 2018
bus VIP 24, Phuket Travel
★★☆☆☆
Well this ride was an odd one. The bus itself was comfortable with descent enough ameneties (if you don't count Thai "self flush toilets" and the pungent urine smell as "standard" you just haven't been in Thailand long enough). The peculiarities and vissitudes were however pretty funny/weird? The first thing was that my girlfriend and myself where happy about beating everyone to the punch and booking the last seats in the top tier of the bus, with extra leg room and space enough for our abundance of bags (we are travelling for a while). Now, the funny part was the tour operator - if we can call her that - that slept wedged in between my seat and the back of the bus- I don't know if to laugh or ask myself what on earth these sort of working conditions are for these people, doesn't the company deem their staff worthy of a seat? Also, as I (like most people) like to recline my chair whilst we go to dream land, I was abruptly woken several times by her moving around profusely and had the pleasure of hearing her "cut wood" for most of the night. I'll keep these next cons short as they are self explanatory; •Apparently Free WI-FI is offered - not even close to a minimum bar or connectivity. •Food, yes we got some cake and 2 biscuits and one small bottle of water, but the bus stopped at 1am for dinner, yes you read right, I can't really come to an understanding as to why they need to wake people up to feed them, why not stop earlier ? - oh yes- the commision they receive from the food stops. •Communication with the tour operator, well, there was none. She spoke no English whatsoever or even tried to explain things using some sort of sign language ? Or any enthusiasm. •The driver drove like he was being chased by Jason Statham in Fast 5 in some occasions. Sometimes we woke up due to the sharp turns. It was hard enough to fall asleep after being woken to eat at 1am. PRO'S •Nice seats •We got from A to B Make of this review what you will, but here you have word for word what you will experience during this "VIP" service. I'm not deluded or try to delude myself by expecting anything 5 stars for this relatively cheap find, but the core standard customer service and comfort foundations are blatantly ignored. I like to know what to expect, which is why I took the time to write this review. With all that said, Enjoy!
May 31, 2018
bus Express, Phuket Travel
★★★★★
Great bus - arrived earlier than expected, stopped at nice restrooms, and were provided refreshments. We highly recommend!
May 23, 2018
bus Express, Phuket Travel
★★☆☆☆
Very rude staff!
May 12, 2018
bus Express, Phuket Travel
★★★★☆
good, fine, early arrival!
May 12, 2018
bus Express, Phuket Travel
★★★★☆
Bus arrived 40 minutes early so we could wait on it but it left on time. There was adequate room for legs even when the person in fronts chair was all the way down. A blanket, pillow, bottle of water and banana bread were provided! There was okne stop aboit 12.45am for toilet and food vendors and for the driver to have a break! Arrived to bangkok an hour early too. Only fault was i felt a bit unsafe as the drive was fast and quite shaky at points! Overall very impressed as this was my first overnight bus experience as it wasn't half as bad as I thought
May 5, 2018
bus Express, Phuket Travel
★★★★★
on time, convenient, comfortable, nice, as expected
Apr 24, 2018
bus Express, Phuket Travel
★★★☆☆
The lady on the bus was quite rude and not very approachable, otherwise we had a pleasant journey.
Apr 23, 2018
bus VIP 24, Phuket Travel
★★★☆☆
Staff didnt speak english, so i didnt know when there would be a break or what's going on. There was a meal at the mid break, but nobody told me. I was lucky enough to walk inside and got seated at a table with other passengers. Bus was quite comfortable and driver was nice. At least he could tell me how long the break will be. No fresh water in the bus toilet!
Apr 16, 2018
bus VIP 24, Phuket Travel
★★★★★
All the previous reviews said the bus drivers drive recklessly fast. We did not have that experience at all. The VIP ticket was totally worth it for the leg room and super sized seats. The ride was safe and comfortable and the stewardess spoke enough English to get by.
Apr 14, 2018
bus Express, Phuket Travel
★★★★☆
Bus was easy to find, staff were polite and helpful although spoke very little English. Toilet onboard was okay but had no soap. Included blanket, pillow, snack and water were very basic but a pleasant surprise. The only real problem was the uncomfortable seating. Giant Ibis in Cambodia and most sleeper buses in Vietnam have seats where you can lie down properly, but this bus only had standard reclining seats, which are very difficult to sleep on and not so good for a 12 hour overnight trip.
Apr 13, 2018
bus Express, Phuket Travel
★★★★☆
Good overall. No complaints
Apr 13, 2018
bus VIP 24, Phuket Travel
★★★★★
Very good.
Apr 3, 2018
bus VIP 24, Phuket Travel
★★★★★
A very clean and friendly service
Mar 31, 2018
bus Express, Phuket Travel
★★★★☆
Bus and ride was ok, i guess the snack they give (a super small muffin) could be a little biger and also I think ne needs a trash bin inside the bus.
Mar 29, 2018
bus VIP 24, Phuket Travel
★★★★★
Good and comfortable all you need is a travel pillow to go with
Mar 28, 2018
bus Express, Phuket Travel
★★★★☆
Gd bus gd service

Phuket Travel Stations

Phuket Bus Terminal 2 Southern Terminal Thap Sakae