Phuket Travel

4.1
853 customer reviews
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About Phuket Travel

Company Information

Phuket Travel is a tour and bus company that specializes in a bus service between Bangkok and Phuket, and it is one of the most well known operators in Thailand for this route. The service runs between Bangkok Southern Bus Terminal (Sai Tai Mai) and Phuket Bus Terminal 2 (located in Phuket town, where Thoranee Thong intersects with Thepkrasattri Road).

Routes served by Phuket Travel

The company runs a daily schedule of four departures every day in both directions, and the journey duration is around 14 hours. They do not run a morning service, so all journeys are overnight.

Bangkok–Phuket

From Bangkok to Phuket, the departure times are 4.30pm (Express), 5.40pm (VIP), and two departures at 7.30pm (an Express and a VIP service).

Phuket–Bangkok

From Phuket to Bangkok, the departure times are 4.30pm (Express), 5.20pm (VIP), 6.30pm (Express) and 7.00pm (VIP).

Bangkok–Phang Nga

There’s also a more limited service between Bangkok and Phang Nga, with two overnight buses leaving between 6pm and 7pm daily.

Keep in mind

Phuket Travel has two types of bus - the Standard Express and the VIP. The Standard Express is adequate if you are on a budget, with a ticket costing around THB650, whilst the VIP service costs around THB1,000.

The buses have air-con, a steward, toilets, and they provide some refreshments (bottle of water and muffin). In addition to these facilities, the VIP buses have more comfortable seats, extra legroom, and you will be provided with some free food at the rest stop. However, if you are taking an overnight bus, then this meal will not be provided until around midnight, so you may want to take additional snacks aboard!

Pros

As with any service, there are both pros and cons of choosing to travel with Phuket Travel.

Starting with the pros, the buses are comfortable (especially VIP), and they even provide a blanket and pillow to increase your comfort when sleeping.

They are also generally quite clean, and the air-conditioning does a good job (perhaps a little too good, see cons!).

The bus staff are fairly considerate, and the TV and lights are turned off during the night so that everyone can sleep.

The service is timely and the advertised journey duration is generally accurate.

Cons

The drawbacks of this service are that the A/C is too cold (pack a jumper to wear!) and the bus drivers do not speak very good English, so are unable to assist with any queries you may have.

There have also been reports of some of the drivers not sticking to speed limits, but it is quite common for Thai drivers to speed, so this is not a huge surprise.

The advertised Wi-Fi is apparently not very good, but again most buses advertise some sort of internet service, but due to overuse the signal can be very weak.

The drivers have also been known to blast very loud music, but this is usually turned off at night.

Travellers reviews

Compared to the other operators that run a service between Bangkok and Phuket (e.g. Phuket Central Tour and Bus Express), Phuket Travel are the same price-wise, but the reviews suggest that Phuket Travel offers a far superior service.

In general, travellers tend to have rather a positive experience from using Phuket Travel’s service. Many report that the ride is quite comfortable and mention that drivers do stick to the speed limits.

Note that if the food is served at the stop, there is a choice of stalls with Halal meals – which is common in the south of the country. Travellers also consider free refreshments and the choice of meals decent.

It is not a rare case that buses arrive to their destination ahead of the schedule. Take it into consideration if there are people meeting you at the bus station.

All in all, travellers agree that Phuket Travel is a great choice especially if you are
on a budget.

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2 Passengers

Phuket Travel Company Reviews

H T
Bus doesn't provide anything as they said in web site , and service also very bad
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Sep 2, 2020
P B
Excellent bus right, very comfortable, The temperature in the bus was very convenient. Service was good. But the toilet need to improve. I can recommend it.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 27, 2020
W S
The driver didn't talk in any language except Thai, he left us in the middle of the night somewhere at the high way because he didn't stop at the proper bus station. It's ridiculous.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 15, 2020
A S
Overall trip was okay. Seat comfort 6/10 Stopped off for free food half way through. Snack and water also provided whilst on board. Only issues, the A/C had a faint smell of urine (fan located near the bathroom I presume) Wifi didn't work. Bathroom was dirty.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 11, 2020
O P
Everything was fine.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 31, 2020
J S
Good ride. A little cold on bus. People at the bus station were very helpful. Bus stop was 6 hours later. Very good stop. They even feed us a local meal.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 30, 2020
C M
Muito bom...
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 26, 2020
G S
Old Bus , No Cup Holders, No Wifi, Old Recliner Seats, No Sun Film on the window glass...please Upgrade the bus. Bus crew members were nice and very co operative.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 25, 2020
B O
Overall not bad. The seats were pretty comfortable, although mine didn’t recline quite as much as it should, but only by a little. The seatbelts worked, the driving wasn’t too bumpy, and the water and snacks were appreciated. Definitely not as comfortable as a sleeper train, but not as bad I expected for such a long bus ride.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 25, 2020
E U
Very good trip. Muy buen viaje, tomenlo de noche, asi no lo sentiran. El mio duro 15 horas.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 24, 2020
V A
Its was OK but we didn't get the dinner we were promised. The Snacks were cakes and very yummy
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 22, 2020
D A
Really good service! It was really smooth!
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 21, 2020
J S
Bus ride was easy and smooth. Had good help at the bus station on how to get my ticket.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 19, 2020
E P
Canadian, female, solo traveller - Bus got in earlier than expected - Staff have limited English, important as you will need to be aware at the rest stop - Extremely cold air conditioning, blanket provided but is not enough - Small snack and water provided, nice touch - Seat belts broken - Almost 180 degree recline allowed decent rest
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 16, 2020
D V
The bus was nice. Large seats and clean. except for the toilet, very nasty. Made a lot of stops where the chauffeur loaded packages in and got money (and delivered them). Very strange, probably made 7+ stops. Were one and a half hour later than the “12 hours”. Overall decent tho.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 14, 2020
V C
Comfortable bus, trip was fast and pleasant.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 13, 2020
N D
Good service. Smooth, on time, good Wi-Fi. We decided to get off at mo chit (northern bus terminal) in Bangkok as it was closer to the MRT line.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 12, 2020
E J
Bus smelt bad. No movies. Wifi didn't work
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 12, 2020
S S
Should be some vegiterian food or snacks for Indian or non Thai person. .. diner not good .
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 9, 2020
C G
Only one stop might be to less.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 4, 2020
M M
It was a comfortable ride
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 3, 2020
J N
Comfortable seats, and we arrived 2 hours earlier than expected which was welcomed by most passengers as it was a 14 hour trip!
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 20, 2019
A S
Nice bus, they gave us a snack, water and blanket. WiFi worked, also aircon was OK.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 18, 2019
A S
Comfortable journey. Driver was very smooth. Bus was clean and comfortable. It was on time
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 15, 2019
P T
Very spacious and comfortable
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 3, 2019
J E
Again couldn't fault the driver and the overall comfort of the bus but the hostess has some problems... She Ripped the blankets from us when we got to northern terminal and awoke everyone abruptly screaming Bangkok, bangkok and told us to get off... Being English in Asia we nearly got off and took her word for it but had a hunch this wasn't our stop so managed to ask a kind girl next to us that rolled her eyes at the hostess and said not to worry about her but this isnt your stop... So after the hostess kept demanding we got off and we told her as best we could that we stop southern terminal we ignored her and the bus driver told us to stay on as he'd remembered when he checked us in and kindly took our luggage where we were going The hostess then began sweeping and made us move our bags and legs while the bus was in transit to southern terminal from northern terminal and poinyed at some rubbish by my feet and put her hand out for me to pass it to her... Whilst I appreciate differences in cultures I think she's a bit of an odd person and others weren't impressed by her otherwise lack of customer service either... Seeing past this, the drive itself and the driver couldn't fault for the price, just more to be desired from the hostess
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 2, 2019
P T
Very spacious n comfy ..
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 29, 2019
M M
Seats quite comfortable as its not the newest bus model so you can have some rest. Air con works all the journey. Although a blanket is provided its a bit chilly at first and noise is annoying.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 26, 2019
W C
Collecting tickets is a pain! This happened 2 times in Phuket and Bangkok. I offered my name and booking reference and receipt and they tell me - “no have!”? This was with my Thai friend. In Phuket we were sent to 3 different ticket kiosk and the ticket was at the first Phuket Travel Kiosk. The ticket was on the desk in front of them?? They did not understand receipt, booking reference or my name. This system needs attention.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 23, 2019
J A
The journey was really smooth, I had concerns because of the 14 hours inside s bus, but all was good. The seats are comfortable very very big you can almost lay down and still have space to put the bagpack and plastic bags with snacks, the WC was decent. We where given in the beginning a bottle of water and a small cupcake. The bus stopped in the middle of the journey in a big station and we where offer a nice simple that warm meal. Definitely recommend this company. And the bus arrived 1 hour before shedule, Perfect
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 23, 2019
M L
Bus was amazing. Good trip
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 12, 2019
J L
Comfortable and safe ride, enough space to stretch your legs, free wifi, usb charger. Good alternative to flying to Bangkok
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Oct 26, 2019
S J
It was a nice journey. Very spaces even for well built person. Unless other than the time factor it is more comfortable than the flight.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Oct 25, 2019
L K
It was a pleasant ride, we arrived 2 hours earlier. Fast WiFi on board and USB chargers makes the road goes faster. Complimentary drink and snack as well. Was a bit old bus, but comfy.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Oct 19, 2019
T Z
Of course takes much longer than flying but my wife and I liked the experience. Comfortable seats even for someone of my height (184cm), we both got a reasonable amount of sleep on the trip. Get a metered taxi from the bus station.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Oct 12, 2019
A P
Driver was excellant bus was very comfortable and aircon perfect.The drivers assistant was wonderful also.THE Luggage check in at Phuket bus T was fast and excellant service..AGREAT TRIP WOW and 1 hour early Amazing driver
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Oct 7, 2019
J C
Bus was clean, we were given a slice of cake and a bottle of water at the start. Got there earlier than expected which was good. Our bags were safe and not tampered with despite reading that on earlier reviews. Hard to actually sleep but what do you expect on a night bus.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Sep 26, 2019
H P
Bus assez vieillot couverture et bouteille d’eaU fournie Prise recharge téléphone et wifi Chauffeur très sympa Par contre toilettes pas propre ni confortable
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Sep 1, 2019
S B
Very spacious, gave us a small coconut cake and bottle of water on arrival at the terminal just before we departed and stopped somewhere at night for some free porridge dish and bathrooms with other food available to purchase. Toliet on the bus is a no go for me but there for emergencies. Blanket is provided because the bus is fairly cold
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Aug 27, 2019
M C
It was an okay trip. Bus got into Phuket earlier than advertised which was nice. But the seats weren’t very comfortable for a 14 hour journey. They did recline quite far back and had a lot of leg room but the bus was very old and used. Wasn’t sure if there was a toilet on board but didn’t try to use it, just used the one on the single stop for 20 mins. Found the ticket desk to exchange quite quickly but to get on the bus it’s hard to find the right one. We were given some snacks, water and fruit juice for the journey but weren’t given the Thai dinner on the stop as advertised so make sure you bring plenty of food with you. The bus kept randomly stopping to load and unload boxes on the route so it would have been nice if told that was going to happen as it was a bit worrying with our luggage down there. But all our luggage was there and fine when we arrived, not open and intact. We were told there was WiFi on the bus and there were even signs with the password on the bus but it didn’t work at all as expected. So don’t rely on there being WiFi. Overall the experience was okay as it was cheap and got us to the place in one piece. But don’t expect it to be modern and comfortable and don’t rely on the advertised food and WiFi being there. I think it’s hit or miss with these buses.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Aug 10, 2019
M S
On time, very comfortable (reclining seats, good leg space, snack+water included). The AC on the bus is very very cold!! They do give a blanket but I suggest to also carry a scarf. But overall good way to travel.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jul 15, 2019
A M
A great trip your driver was brilliant and the female stewardess really helpful. Really comfortable and arrived real early
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jul 8, 2019
M F
The journey itself was quite comfortable. I had an old bus to travel on so non of the mod cons like USB ports.Yet the driver let me get off earlier than the original planned stop as I had made a mistake with my end destination in Phuket. Yet unfortunately, my luggage had been opened and searched through that I had put in the hold and my cash card was taken from my carry on bag, I assume when i had gone to the loo or fallen asleep. So Lock your luggage up and carry all valuables in your pockets. School boy errors on my part really.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jun 4, 2019
D P
Good clean and comfortable bus service.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), May 28, 2019
C T
Comfort bus
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), May 20, 2019
L C
Everything was great
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), May 19, 2019
A S
Nothing to complain about
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), May 8, 2019
D Y
The bus was okay, the seat were wide and you can lie down. The space between the seats were also good. Very much space. we could not charge our phone because the charger was not on. the lights were out immediately after departure at 7 p.m. at 1:00 am when everyone finally slept we had a 20 minute stop to eat. we have arrived safely at destination and that is the most important thing
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), May 7, 2019
A M
Honestly, the best bus I've ever been on. I wasn't expecting this, but it's super comfortable, a lot of legroom (couldn't even reach the seat in front of me!) and a very smooth trip overall. Driver is good, seats recline almost 180 degrees, they give you a blanket, water and a light snack. Also, they keep the lights off so people can sleep soundly. There's only one stop for food (around midnight). We arrived 1h early at a different terminal (Chatuchak). I'd definitely recommend this, way more comfortable than a plane.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), May 7, 2019
S S
Great! Bus was clean, spacious and everybody was respectful.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), May 6, 2019
4.1
853 customer reviews
5
42%
4
36%
3
15%
2
7%
1
0%
99.8% of 25,927 travelers were presumably happy with Phuket Travel as they left good or no review