Phuket Travel

4.1
853 customer reviews
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About Phuket Travel

Company Information

Phuket Travel is a tour and bus company that specializes in a bus service between Bangkok and Phuket, and it is one of the most well known operators in Thailand for this route. The service runs between Bangkok Southern Bus Terminal (Sai Tai Mai) and Phuket Bus Terminal 2 (located in Phuket town, where Thoranee Thong intersects with Thepkrasattri Road).

Routes served by Phuket Travel

The company runs a daily schedule of four departures every day in both directions, and the journey duration is around 14 hours. They do not run a morning service, so all journeys are overnight.

Bangkok–Phuket

From Bangkok to Phuket, the departure times are 4.30pm (Express), 5.40pm (VIP), and two departures at 7.30pm (an Express and a VIP service).

Phuket–Bangkok

From Phuket to Bangkok, the departure times are 4.30pm (Express), 5.20pm (VIP), 6.30pm (Express) and 7.00pm (VIP).

Bangkok–Phang Nga

There’s also a more limited service between Bangkok and Phang Nga, with two overnight buses leaving between 6pm and 7pm daily.

Keep in mind

Phuket Travel has two types of bus - the Standard Express and the VIP. The Standard Express is adequate if you are on a budget, with a ticket costing around THB650, whilst the VIP service costs around THB1,000.

The buses have air-con, a steward, toilets, and they provide some refreshments (bottle of water and muffin). In addition to these facilities, the VIP buses have more comfortable seats, extra legroom, and you will be provided with some free food at the rest stop. However, if you are taking an overnight bus, then this meal will not be provided until around midnight, so you may want to take additional snacks aboard!

Pros

As with any service, there are both pros and cons of choosing to travel with Phuket Travel.

Starting with the pros, the buses are comfortable (especially VIP), and they even provide a blanket and pillow to increase your comfort when sleeping.

They are also generally quite clean, and the air-conditioning does a good job (perhaps a little too good, see cons!).

The bus staff are fairly considerate, and the TV and lights are turned off during the night so that everyone can sleep.

The service is timely and the advertised journey duration is generally accurate.

Cons

The drawbacks of this service are that the A/C is too cold (pack a jumper to wear!) and the bus drivers do not speak very good English, so are unable to assist with any queries you may have.

There have also been reports of some of the drivers not sticking to speed limits, but it is quite common for Thai drivers to speed, so this is not a huge surprise.

The advertised Wi-Fi is apparently not very good, but again most buses advertise some sort of internet service, but due to overuse the signal can be very weak.

The drivers have also been known to blast very loud music, but this is usually turned off at night.

Travellers reviews

Compared to the other operators that run a service between Bangkok and Phuket (e.g. Phuket Central Tour and Bus Express), Phuket Travel are the same price-wise, but the reviews suggest that Phuket Travel offers a far superior service.

In general, travellers tend to have rather a positive experience from using Phuket Travel’s service. Many report that the ride is quite comfortable and mention that drivers do stick to the speed limits.

Note that if the food is served at the stop, there is a choice of stalls with Halal meals – which is common in the south of the country. Travellers also consider free refreshments and the choice of meals decent.

It is not a rare case that buses arrive to their destination ahead of the schedule. Take it into consideration if there are people meeting you at the bus station.

All in all, travellers agree that Phuket Travel is a great choice especially if you are
on a budget.

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Phuket Travel Popular Routes

NaN Passengers

Phuket Travel Company Reviews

H T
Bus doesn't provide anything as they said in web site , and service also very bad
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Sep 2, 2020
T K
Icarusian sleeping seats. Included a snack, drinks, and a small hot meal at the bus stop. The air conditioning on this bus was fine, I didn't have to tape it shut.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Mar 15, 2020
J P
Positive points : Schedule respected, comfortable seats, air conditioning and toilet. Negative points : No real meal on board. No wifi, no break to take something to eat other than the "two little" cakes, the bottle of water and the multivitamin juice. Plan to eat!
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Mar 11, 2020
P B
Excellent bus right, very comfortable, The temperature in the bus was very convenient. Service was good. But the toilet need to improve. I can recommend it.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 27, 2020
R K
a lot of legroom and snacks and a small water for free. Bus has stopped a few times to pick up Thai or drop off somewhere. WLAN has not worked of course. Hot food was not free. TV was also not available. Toilet dirty and everything wet.But for the long distance it was so far satisfactory. We would book it again :)
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 17, 2020
W S
The driver didn't talk in any language except Thai, he left us in the middle of the night somewhere at the high way because he didn't stop at the proper bus station. It's ridiculous.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 15, 2020
A S
Overall trip was okay. Seat comfort 6/10 Stopped off for free food half way through. Snack and water also provided whilst on board. Only issues, the A/C had a faint smell of urine (fan located near the bathroom I presume) Wifi didn't work. Bathroom was dirty.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 11, 2020
V P
The bus had no on board WIFI. It was very cold during the night, because of uncontrolled AC.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 8, 2020
M F
Very comfortable cars, spacious, I slept the whole trip (I chose the lower seat). Arrived on time. The only detail, the snack had ants but well, it does not take away all the rest.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 7, 2020
E A
Unpleasant and rude hostess, a shame! How to have a good image of the company after that. Muffin with 2/3 grapes as a snack not good. Rough ride. No one will tell you so know that you would have the right to a free meal at the only stop that there will be (there is only one restaurant). Arrival 1h30 in advance, so 5h30 of the morning. We were lucky that our hotel was open to deposit our luggage otherwise we would have been annoyed! On the way we had taken another company and for exactly the same price, it was a luxury trip (massaging seats + quality snack) with phuket travel it's bad range! And in principle the bus is supposed to have the wifi, do not count on it.
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Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 5, 2020
P S
Everything is fine, except that the bus smelled like a toilet.
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Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Feb 4, 2020
O P
Everything was fine.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 31, 2020
P B
Fairly comfortable bus, although not new. No WiFi due to change of supplier. On time, even early in Bangkok. The real problem is that there's only one stop on the route!
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Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 31, 2020
J S
Good ride. A little cold on bus. People at the bus station were very helpful. Bus stop was 6 hours later. Very good stop. They even feed us a local meal.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 30, 2020
I I
Everything is excellent, value for money! I regretted that I had already bought an air ticket for the return trip! The time flew by, the seats are comfortable, reclining, I slept all night, arrives at a station near the Chatuchak market, where I needed to go! The wi-fi is average, enough for messengers, but not more than that. A little chilly, but they give you a plaid. We arrived 2 hours early, everything is super. I am satisfied, thanks to the company for reasonable prices for tickets !!!!
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 27, 2020
C M
Muito bom...
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 26, 2020
G S
Old Bus , No Cup Holders, No Wifi, Old Recliner Seats, No Sun Film on the window glass...please Upgrade the bus. Bus crew members were nice and very co operative.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 25, 2020
B O
Overall not bad. The seats were pretty comfortable, although mine didn’t recline quite as much as it should, but only by a little. The seatbelts worked, the driving wasn’t too bumpy, and the water and snacks were appreciated. Definitely not as comfortable as a sleeper train, but not as bad I expected for such a long bus ride.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 25, 2020
E U
Very good trip. Muy buen viaje, tomenlo de noche, asi no lo sentiran. El mio duro 15 horas.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 24, 2020
V A
Its was OK but we didn't get the dinner we were promised. The Snacks were cakes and very yummy
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 22, 2020
D A
Punctual, cordial, with a stop in the middle of the road that came quite well, good driving, and arrived at the destination ahead of time ... the only downside is that the wifi connection was very slow, to those who do not carry data would be worth for instant messaging and little else.
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Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 22, 2020
O P
The bus is equipped with comfortable reclining seats. An ideal night trip is worth it, man does not lose a day, rest overnight and the morning after is in the new place. A bottle of water, juice and something to eat are provided. Love to come back again :)
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 22, 2020
D A
Really good service! It was really smooth!
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 21, 2020
J S
Bus ride was easy and smooth. Had good help at the bus station on how to get my ticket.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 19, 2020
E P
Canadian, female, solo traveller - Bus got in earlier than expected - Staff have limited English, important as you will need to be aware at the rest stop - Extremely cold air conditioning, blanket provided but is not enough - Small snack and water provided, nice touch - Seat belts broken - Almost 180 degree recline allowed decent rest
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 16, 2020
D V
The bus was nice. Large seats and clean. except for the toilet, very nasty. Made a lot of stops where the chauffeur loaded packages in and got money (and delivered them). Very strange, probably made 7+ stops. Were one and a half hour later than the “12 hours”. Overall decent tho.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 14, 2020
V C
Comfortable bus, trip was fast and pleasant.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 13, 2020
N D
Good service. Smooth, on time, good Wi-Fi. We decided to get off at mo chit (northern bus terminal) in Bangkok as it was closer to the MRT line.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 12, 2020
E J
Bus smelt bad. No movies. Wifi didn't work
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 12, 2020
S S
Should be some vegiterian food or snacks for Indian or non Thai person. .. diner not good .
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 9, 2020
I S
All super, it was two hours faster.
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Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 9, 2020
N
Very good trip, be careful though, the driver encourages you to get off at Mochit Station, whereas the bus terminus is Sai Tai Mai....All the passengers got off at Mochit, I was the only one to go all the way to the end....
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 5, 2020
V S
All very clear and on schedule Tickets ordered on the website, and on arrival at the bus station we were already waiting for printed tickets, no delays anywhere. I recommend.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 4, 2020
C G
Only one stop might be to less.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 4, 2020
M M
It was a comfortable ride
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 3, 2020
D T
We arrived at the Mochit terminal instead of the South terminal. And not at 9 o'clock, but at 7:30. The toilet on the bus is tiny, there was no water. The cabin itself is nice, comfortable seats, great wifi, water, juice, buns and dinner included. It's not cold.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 2, 2020
S B
Everything was good, arrived 1.5 hours early
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Jan 2, 2020
C F
Good trip, seats are good, they provided us snacks, they changed the ticket easily because we made a mistake at reservation. Thanks !
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 23, 2019
J N
Comfortable seats, and we arrived 2 hours earlier than expected which was welcomed by most passengers as it was a 14 hour trip!
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 20, 2019
A S
Nice bus, they gave us a snack, water and blanket. WiFi worked, also aircon was OK.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 18, 2019
A S
Comfortable journey. Driver was very smooth. Bus was clean and comfortable. It was on time
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 15, 2019
P T
Very spacious and comfortable
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 3, 2019
J E
Again couldn't fault the driver and the overall comfort of the bus but the hostess has some problems... She Ripped the blankets from us when we got to northern terminal and awoke everyone abruptly screaming Bangkok, bangkok and told us to get off... Being English in Asia we nearly got off and took her word for it but had a hunch this wasn't our stop so managed to ask a kind girl next to us that rolled her eyes at the hostess and said not to worry about her but this isnt your stop... So after the hostess kept demanding we got off and we told her as best we could that we stop southern terminal we ignored her and the bus driver told us to stay on as he'd remembered when he checked us in and kindly took our luggage where we were going The hostess then began sweeping and made us move our bags and legs while the bus was in transit to southern terminal from northern terminal and poinyed at some rubbish by my feet and put her hand out for me to pass it to her... Whilst I appreciate differences in cultures I think she's a bit of an odd person and others weren't impressed by her otherwise lack of customer service either... Seeing past this, the drive itself and the driver couldn't fault for the price, just more to be desired from the hostess
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 2, 2019
T M
We got there two hours early. We stopped several times, somewhere something was being loaded, somewhere someone was getting off. The staff was friendly. Wi-fi worked. The air conditioning can over you can cover + plaid. Toilet is small, compared to those on trains, about 1/2. On the way made a stop at Khun Sarai Restaurant in Chumphon province. I don't know if meals were included in the price, but I ordered and paid for them myself. It was delicious and inexpensive.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Dec 1, 2019
G H
Very comfortable bus, but the toilets are a big drawback
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 30, 2019
P T
Very spacious n comfy ..
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 29, 2019
M M
Seats quite comfortable as its not the newest bus model so you can have some rest. Air con works all the journey. Although a blanket is provided its a bit chilly at first and noise is annoying.
Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 26, 2019
W C
Collecting tickets is a pain! This happened 2 times in Phuket and Bangkok. I offered my name and booking reference and receipt and they tell me - “no have!”? This was with my Thai friend. In Phuket we were sent to 3 different ticket kiosk and the ticket was at the first Phuket Travel Kiosk. The ticket was on the desk in front of them?? They did not understand receipt, booking reference or my name. This system needs attention.
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 23, 2019
J A
The journey was really smooth, I had concerns because of the 14 hours inside s bus, but all was good. The seats are comfortable very very big you can almost lay down and still have space to put the bagpack and plastic bags with snacks, the WC was decent. We where given in the beginning a bottle of water and a small cupcake. The bus stopped in the middle of the journey in a big station and we where offer a nice simple that warm meal. Definitely recommend this company. And the bus arrived 1 hour before shedule, Perfect
Bus Express, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 23, 2019
I B
We went as a family, everything was great. They met us on the platform and put us on the bus. They gave us cakes and water. There were plaids, air conditioning, a toilet downstairs. The seats reclined almost completely, we covered ourselves with plaids and slept all night. On the way there was a stop at 12 am at the cafe (food local, you can eat) then left and could buy fruit, cookies, etc. Thanks to the carrier. True, for those who get carsick on the 2nd floor all the time rocked, but really we did not get carsick.
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Bus VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), Nov 13, 2019
4.1
853 customer reviews
5
42%
4
36%
3
15%
2
7%
1
0%
93.2% of 853 travelers were presumably happy with Phuket Travel as they left good or no review