Nok Air

4.5
1,312 customer reviews
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About Nok Air

Company Information

Partly owned by Thai Airways, Nok Air was founded in 2004. Based in Bangkok's Don Mueang International Airport, the airline flew its first international flight in 2007. Nok Air mostly focuses on operating domestic Thai flights, serving the most domestic routes of any carrier in Thailand (23!).

There are 30 planes in Nok Air’s fleet, with a maximum capacity of 189 passengers. Nok Air is also the parent company of NokScoot, along with Singapore-based Scoot. This airline mainly serves destinations in China.

Routes served by Nok Air

Nok Air has an incredibly useful “Low Fare” section on its website, allowing you to find the very cheapest fares on offer at that time. These are often promotional rates so can alter with little notice. The below prices are based on flights from Don Mueang International Airport using this search function.

Most popular domestic destinations

Nok Air specialises in domestic routes across Thailand, flying to every major airport across the country. If you're planning on heading to Chiang Mai from Bangkok then there are seven services each day between 07.00-20.15 making the one-hour journey. Flights are sometimes priced as low as THB450.

Visitors wanting to travel to the famous beaches in the south of the country can fly to either Krabi (once per day at 10.05) or Phuket. There are eight scheduled flights per day to Phuket between 05.00-20.00, lasting under two hours. Prices to both destinations from Bangkok are around THB450.

Most popular international destinations

It's possible to fly with Nok Air to some of the Thailand’s neighbouring countries, like Myanmar and Vietnam. There are two flights to Ho Chi Minh City every day, leaving at 07.00 and 18.00 and take just 1 ½ hours. Also, there are eight departures each week to Vietnam's capital, Hanoi, with a flight time of around two hours. Tickets to either destination can cost as low as THB340. Myanmar’s Yangon is particularly well served too. There are three flights each day heading there (06.45, 10.00 and 19.00) sometimes costing just THB230 for the 1 ¾ hour journey.

As part of their domestic offering, Nok Air also provides highly useful “Fly’n’Ride” and “Fly’n’Ferry” services. These combination packages allow you to purchase a flight as well as any coaches or ferries you might require to get to your destination.

The “Fly’n’Ferry” ticket will include all transfers to the Thai island of your choosing from Bangkok and only requires one booking. The deal is available to Koh Samui, Koh Lanta, Koh Lipe, Koh Ngai, Koh Phangan, Koh Phi Phi and Koh Tao. There are six departures per day from Bangkok to Koh Samui, between 06.00 and 14.05, usually priced from around THB1,400 for the approximately five hour trip. There are the same number of departures heading to Koh Phangan, priced at THB1,600 and seven each day to Koh Tao (THB1,800). There is also one departure per day to both Koh Lanta (07.30) and Koh Phi Phi (10.05), both taking around five hours and costing THB1,600.

Nok Air’s “Fly’n’Ride” ticket works in a similar way. From Bangkok you can reach a wide range of destinations within Thailand and even Vientiane, by using a combination of flights and air-conditioned coaches. For example, if you want to head direct to the beach near Krabi, it's possible to book this whole trip at once so a coach will be waiting for you at Krabi Airport. Similarly, if you're planning on visiting Khao Sok National Park, you can fly from Don Mueang International Airport to Surat Thani and then finish the journey by coach. Both destinations are priced at around THB1,000.

There are three “Fly’n’Drive” departures to Vientiane in Laos each day (at 06.00,10.00 and 12.20) where you will first fly to Udon Thani before crossing the border by coach and completing the trip to Vientiane. This should take less than five hours and often costs around THB1,200.

Pros

Most importantly, you get 15kg of checked baggage included in your ticket. This isn't the case with many of their competitors and can often substantially increase the overall cost of a ticket, so knowing that it is included in the fare is very helpful and excellent value for money. Bear in mind that this doesn't apply if you purchase a promotional fare from Nok Air, although these are often such a good deal that it can be worth paying extra for bags anyway.

Another nice touch is that once on-board you will receive complimentary snack and drink, something that travellers used to European budget airlines will be very pleasantly surprised by. The food and drink available for sale on these flights is pretty competitively priced as well.

Nok Air also offer Asia’s first free on-board wifi! This is particularly helpful if you need to book accommodation for when you arrive or if you want to find out what transport options are available. Or you can just use it to keep yourself occupied throughout the flight.

Cons

Although Nok Air does offer a premium service, it is often not worth paying extra for this as the service is usually the same as experienced by those with an economy ticket. There is no real priority boarding or baggage service as you’ll board with everyone else and be waiting the same amount of time for your bags to arrive at the other end.

Keep in mind

Nok Air has been named as a finalist in the “Low-cost Airline” category in the latest On-time Performance Service Award by FlightStats, a leader in global flight information services, so you know you will receive high quality service for your money.

For those travelling with young children, there is a THB300 fee for infants (under two), whilst children aged over two years old will have to pay for a full-priced ticket.

Travellers reviews

Customers are delighted with the excellent value for money offered by Nok Air, with many frequent flyers only choosing this airline whenever possible. The staff often do the extra mile to improve your trip whenever possible, such as helping to speed you through the terminal if you have to make a connection.

Read more

Nok Air Popular Routes

Nanning - Don Mueang Airport
12:55, 13:25, 15:20
Zhengzhou - Don Mueang Airport
22:10, 23:10
NaN Passengers

Nok Air Stations

Don Mueang AirportZhengzhou AirportNanning Airport

Nok Air Company Reviews

J S
Was good ☺️ Quickly, smooth
flight Economy, Nok Air (นกแอร์), Jan 5, 2024
D B
no water free in the plane
flight Economy, Nok Air (นกแอร์), May 20, 2023
L H
it was a great fight only the extra fee for baggage was to high. 25kg > 1.400 Bath per each bag.
flight Economy, Nok Air (นกแอร์), Mar 7, 2023
S K
Thai immigration difficulty: they cancel my new and original visa made by Thai embassy in Yangon.
flight Economy, Nok Air (นกแอร์), Nov 18, 2022
M H
Very efficient airline. Everything went well. By booking with 12Go I was not able to edit my booking to add additional luggage (its not included). I had to call the hotline.
flight Economy, Nok Air (นกแอร์), Nov 2, 2022
C M
The booking system is crap and it didn’t let me know the booking didn’t contain check baggage. Luckily the airport staff were amazing.
flight Economy, Nok Air (นกแอร์), Oct 25, 2022
D S
Information given by 12go around extra luggage was not up to date with the airline’s regulations which caused us to pay additional 50$ at the airport.
flight Economy, Nok Air (นกแอร์), Oct 18, 2022
D B
Udon Thani was too cold-aircon needs controlling. Very very poor refreshment facilities
flight Economy, Nok Air (นกแอร์), Oct 17, 2022
S K
Everything went well, but I had to pay extra 2000 Baht for one luggage. In my booking it was included for several routes or a much lower price for all other routes. But at the airport they told me that nothig is in their system, I have to pay. Some other tourists had the same problem. Seems not to be the only case.
flight Economy, Nok Air (นกแอร์), Sep 2, 2022
M
2 hours delay.
flight Economy, Nok Air (นกแอร์), Aug 21, 2022
C F
On time. No problems at all. Good experience with Nok Air.
flight Economy, Nok Air (นกแอร์), Aug 11, 2022
M
First we booked via 12go.Asia, to book the luggage it was not possible through the website. I contacted support, they answer me but not my question, just a standard answer automated probably. Three times I had to ask my (simple) question. Finally I received a telephone number to call, nok numbers on website were not reachable, finally I could book luggage by telephone. Flight was 2 hours delayed due to operational issues,
flight Economy, Nok Air (นกแอร์), Aug 3, 2022
C K
Very convenient, although it was not made clear that the baggage is not included, so I had to pay extra.
flight Economy, Nok Air (นกแอร์), Jul 11, 2022
E K
Our desk agent was training and wasn't made aware of the maximum amount a guest should pay for a checked bag so I almost had a heart attack when she told me it would cost $250 for my bag that I originally only planned to pay 40/60 dollar for... I couldn't access my email with my confirmation of this because the airport wifi takes like 5 tries to connect.
flight Economy, Nok Air (นกแอร์), May 12, 2022
E F
Super !
flight Economy, Nok Air (นกแอร์), Apr 18, 2022
R H
The website of 12 asia did not provide the option to check baggage. So i needed to pay 1000 bath before departure.
flight Economy, Nok Air (นกแอร์), Mar 17, 2022
C B
I had to pay 300 baths more for excess luggage despite having paid for 30 kgs of luggage. I don't understand why I had to part with my belongings to be able to pay less.
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flight Economy, Nok Air (นกแอร์), Jan 23, 2022
V R
Thank you Nok air
flight Economy, Nok Air (นกแอร์), Mar 25, 2020
M B
Check in was easy - I'd booked 25kg of checked baggage in advance and there was no trouble. Seats were comfy for a budget economy airline and staff was friendly. Flight was quick with only slight turbulence near the end. Well worth the price.
flight Economy, Nok Air (นกแอร์), Mar 9, 2020
A G
Great driver who drove excellent and arrived on time , unfortunately all bags did not fit so we had to fit the remaining bags in the aisle. At one point there was a water leakage from the roof but the driver fixed it during the ferry ride.
flight Economy, Nok Air (นกแอร์), Mar 7, 2020
E S
Very Nice flight, thank you
flight Economy, Nok Air (นกแอร์), Mar 2, 2020
I C
Everything on time and all the trip well organized with info points and very nice people around it. And even cheper than travel agency ;) reccomended!!
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flight Economy, Nok Air (นกแอร์), Feb 29, 2020
A S
Good trip, I have used 12go on quite a few trips while I have been in Thailand and they have proved to be excellent and well organised.
flight Economy, Nok Air (นกแอร์), Feb 29, 2020
Y A
The flight was on time and everything went well with. I'm giving 3 points only because the price displayed before I pushed the button to book was 1835 THB. I received the bill after with 2044 THB. So they charged me 209 THB without my consent. Not a big difference but it is absolutely illegal in my country and I guess in Thailand also.
flight Economy, Nok Air (นกแอร์), Feb 20, 2020
B P
Very friendly staff. Departure and arrival delayed. Seating for people 1.90m borderline.
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flight Economy, Nok Air (นกแอร์), Feb 19, 2020
J M
Very good, fast service But had to wait too long for ferry and should mention the ferry route, last stop is Koh Tao
flight Economy, Nok Air (นกแอร์), Feb 18, 2020
Y S
Heel makkelijk om vlucht via 12 go asia te boeken. Inchecken via mobiel geen probleem. Zonder te vragen kregen we een stoel aangeboden bij een nooduitgang omdat we best lang zijn. Service!!
flight Economy, Nok Air (นกแอร์), Feb 13, 2020
K S
Fast, everything on schedule, hand luggage by weight and size was not checked.
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flight Economy, Nok Air (นกแอร์), Feb 8, 2020
J M
Todo bien organizado, incluido el chekin online
flight Economy, Nok Air (นกแอร์), Feb 8, 2020
J K
Everything went well, except for the transfer from the port to the airport. There were space problems in the bus. One has probably not considered the luggage of the passengers and thus a part of the back seat had to be removed to create space. I was then shipped to the front on the middle seat. Pretty hard and without a seat belt. However, the driver drove very adapted and prudent. The problem should be addressed times at the carrier, possibly occurs more often.
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flight Economy, Nok Air (นกแอร์), Feb 7, 2020
O P
We waited a long time to board the bus and the ferry, about 30-60 minutes.
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flight Economy, Nok Air (นกแอร์), Feb 5, 2020
B D
The only problem was for us to be sure the luggage’s passed the airport control. Difficult to distinguish the luggage acceptance with airport camera. No certainty our luggage followed
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flight Economy, Nok Air (นกแอร์), Feb 1, 2020
R G
We’re well done! Nice flight.exellent service.
flight Economy, Nok Air (นกแอร์), Jan 29, 2020
A G
The flight arrived 45min. late and We lost our Ferry to Phi phi. I don't know if it was some punctual. But becareful when you plane ypurr trip and you have to connect with other services.
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flight Economy, Nok Air (นกแอร์), Jan 22, 2020
A I
Flight was good in terms of comfort and commute. However it was delayed which is why it got only 3 stars.
flight Economy, Nok Air (นกแอร์), Jan 20, 2020
R F
Very clear and quick security check, because a lot of staff.
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flight Economy, Nok Air (นกแอร์), Jan 16, 2020
V L
Great flight, comfortable plane, clean, beautiful stewardesses. Everything is great!
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flight Economy, Nok Air (นกแอร์), Jan 13, 2020
M B
Great trip and service, hassle free airports to travel in and out of.
flight Economy, Nok Air (นกแอร์), Jan 10, 2020
E T
Very good flight
flight Economy, Nok Air (นกแอร์), Jan 10, 2020
S W
Everything went nice and smooth, well organized, staff very friendly and also a bit more space than in other short haul planes.
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flight Economy, Nok Air (นกแอร์), Jan 9, 2020
A G
Simple and easy
flight Economy, Nok Air (นกแอร์), Jan 8, 2020
H W
The only downside was that a noisy Russian family was not addressed, on e.g.the fact that they all kept appliances in use during landing.
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flight Economy, Nok Air (นกแอร์), Jan 7, 2020
D K
Everything was very good. The flight went well, no delays. Thank you
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flight Economy, Nok Air (นกแอร์), Jan 6, 2020
V L
Fast, comfortable. Good airplane, the stewardesses have a very cool canary-colored uniform) The flight was a little delayed (and thank God I made it), but not critical, it was very fast. A small bottle of water for free.
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flight Economy, Nok Air (นกแอร์), Jan 3, 2020
S B
Other than a small delay a nice flight. Definitely happy with nokair.
flight Economy, Nok Air (นกแอร์), Jan 2, 2020
D G
Nice airline
flight Economy, Nok Air (นกแอร์), Dec 30, 2019
R R
Instead of flying to Laos I flew from Bangkok to Udonthani and took a bus across the border. Super convenient and saved a lot of money!!
flight Economy, Nok Air (นกแอร์), Dec 24, 2019
J C
Departure and arrival on time. The minivan connection was easy to find. Good organization and helpful staff.
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flight Economy, Nok Air (นกแอร์), Dec 23, 2019
H K
No trouble, everything was easy and well organized.
flight Economy, Nok Air (นกแอร์), Dec 20, 2019
A L
perfect
flight Economy, Nok Air (นกแอร์), Dec 17, 2019
4.5
1312 customer reviews
5
61%
4
27%
3
8%
2
4%
1
0%
96.5% of 1,312 travelers were presumably happy with Nok Air as they left good or no review