Nattakan

3.6
184 customer reviews
  • About
  • Stations
  • Reviews

About Nattakan

Company Information

Nattakan was established in 2012 and became the first company to receive a licence to operate services between Cambodia and Thailand. To this day, all Nattakan routes are international border crossings to Bangkok.

Routes served by Nattakan company

Siem Reap–Bangkok

There are two departures every day from Siem Reap to Thailand’s capital city, Bangkok, leaving at 08.00 and 09.00. The journey usually takes around nine hours in total so you are scheduled to arrive in Bangkok in the early evening, at either 17.00 or 18.00 depending on which service you choose.

For those heading from Bangkok to visit Siem Reap and nearby Angkor Wat, the UNESCO World Heritage Site famous for its archaeological ruins, there are two buses per day at the same times. Regardless of which direction you are headed, ticket prices are USD28 each way.

Phnom Penh–Bangkok

From Bangkok you can also visit Phnom Penh directly, with one bus per day making the journey. It leaves Bangkok at 05.00 and arrives at 17.00, a journey time of 12 hours. Tickets for this service cost around USD30.

Pros

Nattakan has established a reputation as one of Cambodia’s most comfortable and luxurious operators.

Good news for any passengers as the trips are all pretty long so comfort will no doubt be a concern for anyone researching a journey such as this.

Another advantage with travelling with Nattakan is that the operator is widely regarded as one of the most reliable in the country. Again, this is a major advantage as you will be crossing an international border so it is vital that everything runs smoothly.

Overall, Nattakan is a very good option for those looking to cross the border between Cambodia and Thailand. The cost of tickets is competitive; although prices may be slightly higher than with some operators you will receive much better value for money and hopefully you will not arrive at your destination exhausted!

Cons

Unfortunately, there is no Wi-Fi on these routes which can be a little annoying if you experience delays and you need to let someone know that you are running late.

It can often be disorganized at the border and delays are fairly common on these routes although Nattakan does all it can to ensure that passengers pass through border control swiftly and without any issues. However, with a busload of passengers this process is bound to take longer than you think!

Keep in mind

All services arrive into and depart from Mo Chit bus station in the north of Bangkok. This is very well connected with public transport so it is easy to travel onwards to your hotel in the city centre or if you have a flight or train to catch later that day

Travellers reviews

Whilst the quickest and easiest way to travel between Cambodia and Thailand is to fly from Bangkok to either Phnom Penh or Siem Reap, this will not be within the budget of many travellers, especially those who have been travelling long-term. If you are in this situation then Nattakan is an excellent alternative. It is far cheaper than any flight and you will travel in relative comfort compared to some of the services run by the operator’s competitors. This combination of low cost and comfortable buses has ensured that Nattakan remains one of the most popular operators on these routes.

If you are travelling on a tight schedule then crossing the border by land is not for you. This journey will take at least nine hours between Bangkok and Siem Reap and delays at the border or on the roads are pretty commonplace. If you are in a rush then you really should consider flying!

Read more

Nattakan Stations

MochitSiem Reap Transport CoThailand Cambodia Visa

Nattakan Company Reviews

RM
Bus Express, Nattakan, Feb 14, 2020
Simply an perfect trip !!!!!
KS
Bus Express, Nattakan, Aug 28, 2019
バスは快適でした。国境で並ぶことがあるので心構えが必要かもしれません。
CC
Bus Express, Nattakan, Mar 25, 2019
Pourquoi prendre nos bagages pour passer la frontière au lieu de les laisser dans le car
KH
Bus Express, Nattakan, Feb 28, 2019
エアコンの調子が悪くて1時間遅れたため
LG
Bus Express, Nattakan, Feb 25, 2019
Service war ganz okay, kamen aber 4 Std 30 Minuten zu spät an.
TS
Bus Express, Nattakan, Jan 29, 2019
Fahrt und Service im Bus sehr gut. 3 Stunden an der Grenze Wartezeit.
EB
Bus Express, Nattakan, Jan 14, 2019
Отправление вовремя, удобный автобус, предоставили лёгкий перекус утром и после пересечения границы лёгкий обед. Очень приятный и отзывчивый персонал. Great trip, light breakfast and light diner. Comfort bus, on time. I recommend this company.
PC
Bus Express, Nattakan, Dec 30, 2018
Tres bon voyage. Le point de depart est un peu dur a trouver mais tout c est bien passe. Bus propre personel sympa.
AA
Bus Express, Nattakan, Dec 24, 2018
Booked for 8am departure, but clearly they didn't have enough customers so they cancelled that and we went in the 8:40 am, then 9:15, becouse we waited other customers. Finally we was at bangkog at 7:00 pm and i lost my tikets to kraby, about 1900 bt. Ofourse non of this was explained. Bus journey was fine, but the border crossing was a nightmare. The bus company could have have given clear instructions but they didn't. However the real problem with this route is the shambles of a process the two countries have for leaving and entering. I would never recommend a bus crossing at this border
RD
Bus Express, Nattakan, Nov 11, 2018
The bus was not the newest but they give us a breakfast bag and a rice tupper for lunch. It was a very nice detail!
NV
Bus Express, Nattakan, Nov 11, 2018
Xe chạy đúng giờ đi và đến. Phục vụ chu đáo, có nước , cà phê, đồ ăn nhẹ và cả bữa trưa. Chỗ ngồi rộng rãi, thoải mái!
MG
Bus Express, Nattakan, Aug 27, 2018
Die Fahrer kümmerten sich gut um uns. Wir bekamen Getränke (Saft + Wasser) und auch einen Lunch (Reis mit Fleisch oder Reis mit Lachs). Bequeme Sitze, genügend Beinfreiheit An der Grenze selber ist es etwas verwirrend, da es nicht gut beschildert ist, wo die Passkontrollen zu finden waren!
ZS
Bus VIP, Nattakan, Jul 23, 2018
No help with crossing the border, just "threw" us out of the bus Didn't speak well English Didn't communicate any stops or give any information about the journey It rained into the bus We got breakfast and a nice lunch, though Toilet wasn't really nice
PS
Bus VIP, Nattakan, Apr 16, 2018
From Siem Reap To Thailand, The bus is a one of good choice just 8-9hour with bus air condition, have snack and fried rice with egg good way for who want to travel cheapest!
BH
Bus VIP, Nattakan, Apr 14, 2018
Die Fahrt war angenehm und verlief reibungslos. Am Grenzübergang nach Thailand mussten allerdings alle ihr Gepäck selber über die Grenze tragen. Das war total umständlich und kam sehr unerwartet. Hier hätte die Kommunikation mit dem Fahrer etwas besser sein können. Von Thailand nach Kambodscha war dies nicht notwendig. Der Bus kam sogar knapp 45 Minuten vor der ausgeschriebenen Ankunftszeit an.
IN
Bus VIP, Nattakan, Mar 10, 2018
Ну е мое, было заявлено, что класс автобуса будет вип, да и цена это предполагала. в итоге ехали в хоть и бодреньком, но стареньком автобусе с неочень просторными сиденьями, что существенно неприятно для 9ти часовой поездки. зато понравилась еда. дали воду, какой-то сок в небольшой упаковке, баночку холодного кофе, суфле какое-то и потом ещё рисом угостили.
AT
Bus VIP, Nattakan, Mar 1, 2018
Все хорошо , кормили , поили , встречали . Из синусов что приезжает в Бангкок неведома куда ) So good !
RS
Bus VIP, Nattakan, Feb 27, 2018
Super
JL
Bus VIP, Nattakan, Feb 19, 2018
Poco espacio entre los asientos, si alguien se reclinaba el de atrás quedaba atrapado. Todo bien en la frontera, bien la comida y snack.
DG
Bus VIP, Nattakan, Feb 2, 2018
Very comfortable bus and good AC. You get a water bottle, juice, a snack for breakfast and a snack for lunch. I felt safe with the way of driving and we even arrived half an hour early, but I guess that depends on how fast the process at the border is. Would totally recommend this!
AG
Bus VIP, Nattakan, Dec 30, 2017
Tres bon service. Seul bémol l’attente à la douane. Sinon le bus était très bien
SS
Bus VIP, Nattakan, Nov 12, 2017
Hat alles gut geklappt. An der Grenze bei Poipet ausgestiegen, ausgecheckt, eingecheckt. Meistens war ein Mitarbeiter aus dem Bus sogar an einigen Ecken und hat einem den Richtigen Weg gezeigt. Der Bus wartet bis man fertig ist.
LM
Bus VIP, Nattakan, Oct 25, 2017
Ils assurent!!! Ils nous guident vraiment bien au passage de la frontière, nous servent de quoi boire et manger et sont sympathiques et les trajets sont plus courts que prévu!! top!! Nous recommandons transport co vivement!!!
LB
Bus VIP, Nattakan, Oct 22, 2017
Etwas riskante Fahrweise, Bus in Ordnung, es gab etwas zu essen und trinken. Reisebegleiter hat dauernd laut Musik gehört.
OJ
Bus VIP, Nattakan, Apr 29, 2017
Nous avons voyagé dans d'excellentes conditions puisque nous n'étions que 4 pour 40 places Par contre nous avons mis 11heures avec 2h30 pour la frontière et de gros bouchons sur Bangkok Sinon un petit d'en et un Lynch fournis par le chauffeur
MI
Bus VIP, Nattakan, Aug 28, 2016
Все было бы супер, если бы не несло от туалета. Сидела не так далеко от него. Но в прошлый раз такого не было.
MW
Bus Express, Nattakan, Mar 4, 2020
Bus was late about 4.5 hours. Staff at the station didn't give us any information about true bus arrival. Finally after 14 hours we arrived in Bangkok. So remember to book flight a bit later in case of possibility of quite considerable delay.
MJ
Bus Express, Nattakan, Mar 1, 2020
The bus was at least an hour late departing Siem Reap. This was, they said, due to problems with air conditioning; I think another bus had to be found. In the end we travelled on a Giant Ibis bus (not Nattakan). Very comfortable bus with plenty leg room and fully reclining seats. There were about 20 passengers. The bus conductor took great care in explaining how to proceed through departure at the Cambodian border (which was reasonably quick) and passport control on the Thailand side (which took over 2 hours of queuing). As a result of these delays we hit Bangkok at rush hour and didn't get off the bus until after 7pm (instead of scheduled 5pm). Also, we were not dropped at Morchit bus station but at Makassan.
KC
Bus Express, Nattakan, Jan 30, 2020
The first half of the trip was fine, the bus was a little run down but staff was friendly and we departed on time. However the bus broke down at the border and we had a 6 hour delay until a new bus arrived. During the delay we were told that it would be “just another hour,” if we were told anything at all. We arrived in Bangkok very late but less than a mile from the Morchit station, the driver stopped to pick up a bunch of boxes which were then stacked up in the aisles, causing yet another delay. None of us dared to ask to exit because the employees of the bus company seemed very angry with the passengers. Additionally we were given only a single bottle of water at the beginning of the trip, no breakfast or lunch for what became a 16 hour day. I would never use this company again, book early so you can use Giant Ibis, we had a wonderful experience with them.
HP
Bus Express, Nattakan, Jan 26, 2020
Would definitely recommend this service, the drivers are absolutely lovely and they provide support for getting you through the border and fresh bottles of cold water throughout the trip. We also got a big muffin for breakfast and later a ready meal of rice and meat from the 7-11 store. Bus had air con and was pretty comfortable. For $20 I can’t complain!!
KK
Bus Express, Nattakan, Dec 16, 2019
Best part of the trip was that we arrived early in Bangkok, mainly because only total 4 people on bus. At the border, make sure to have extra copies of e-visa (I am American so they charged me extra for not having hard copy). The bus is relatively new, clean, and driver and helper/bus attendant were both great. No place to plug in phone chargers some make sure to have extra battery bank. Food/snacks were ok but I made to pack extra snacks/drinks.
IC
Bus Express, Nattakan, Nov 28, 2019
Service was honest and professional. Bus guide waited for us and provided updates when there was trouble and a delay fueling the bus. Even after a two hour fueling delay and a long time with getting across the border we still only arrived two hours later than expected. The bus wasn’t clean when we arrived is the only complaint
KM
Bus Express, Nattakan, Sep 26, 2019
The trip was great. We arrived on time at our destination. We didn't expect that there was food. The seats were comfortable and more leg room than other buses, it was tidy as well. The only hard part was walking going to the immigration because it was raining.
AG
Bus Express, Nattakan, Sep 12, 2019
dirty bus seats
MM
Bus Express, Nattakan, Aug 15, 2019
Great experience . Nice trip, super driver , super service.
MT
Bus Express, Nattakan, Jul 28, 2019
We experienced a very positive experience on our trip. Although the bus should be updated to a newer model, there was air condition and a toilet. The staff was friendly, spoke good English, and we received food and water on our trip. I will definitely recommend Nattakan when travelling from Siem Reap to Bangkok!
AL
Bus Express, Nattakan, Jul 21, 2019
Very nice staff and delicious food
HA
Bus Express, Nattakan, Jul 20, 2019
Our trip is so smooth! Very convenient.
CS
Bus Express, Nattakan, Jun 6, 2019
The bus was broken in middle of the trip, so the driver moved us to the new bus. But it seemed like they didn’t take into account our subsequent trip. The new bus was so crowded and we were almost unable to sit. The new bus driver dropped us too far away from immigration without clear direction of what to do. The worst thing was, we needed to bring all of our luggage through immigration since we need to change the bus. After the immigration, we waited for like 2 hours to get into a van and we didn’t have the free lunch which has been promised by the travel agency. Our trip to Bangkok using that van was so long like eons, the driver stopped by rest areas so many times. Finally they didn’t drop us to exact location that made us figuring out where to stop to our nearest place.
RK
Bus Express, Nattakan, May 8, 2019
Have used before and will use again.
ML
Bus Express, Nattakan, May 5, 2019
Not much of a help crossing the border. Passengers are almost clueless where to go to next.
PR
Bus Express, Nattakan, Apr 18, 2019
It's very hard experience.... Travel as well as immigration process at border towns... I wont advise any foreigner to travel by this route... its almost 4 hours took to clear our visa... Both governments has improve the system of immigration....
SM
Bus Express, Nattakan, Feb 6, 2019
Very good!
SM
Bus Express, Nattakan, Jan 28, 2019
Like almost everything in Cambodia the good and bad of this ride were in stark contrast to each other. I booked the 8 am - 5 pm bus from Siem Reap. And had another bus to transfer to in Bangkok around 7:30 pm. There was no 8 am bus. I was told it was due to AC but think it was actually due to lack of passengers. Lesson 1 - plan on the bus leaving at 9 or just book for the 9 bus. Once on the bus things were pleasant. Comfortable enough seats and the attendant was very kind and friendly. After a couple hours you arrive at the border crossing. This was enough to convince me that flying would have been the best option, despite cost. It took close to 3 hrs, which the attendant said is very standard. Nattakan does get you very close to the Cambodian immigration building so you don’t have to guess where it is. Petty quick on Cambodian side. Then in a line for 2.5 hours on Thailand side. Very slow moving, jam packed, hot small room. If you haven’t budgeted enough transfer time this wait can be agonizing. And even if you have, it’s a long time to stand more or less still. Lesson 2 - when it comes to Cambodia or border crossings, fly. Once on the other side the driver was there looking for us. We waited for awhile after all but one of our passengers had made it through. But then ended up leaving. Some nationalities do not get through easily at this border crossings. The rest of the drive was pleasant, lots of slow going traffic once we were an hour or so outside Bangkok. The bus finally arrives to the station close to 8 pm. Lesson 3 - a minimum of 11 hrs should be budgeted for this journey. Missed my transfer bus. The Bangkok bus station is huge and primarily used by Thai people. No English counters. We were provided a snack when boarding and a hot lunch, to go type entree after the border. Would take again with more time.
RM
Bus Express, Nattakan, Jan 2, 2019
Driver and bus ok. Departure was one hour too late and long break at the border. We arrived 3 hours later than scheduled.
CC
Bus Express, Nattakan, Dec 28, 2018
We left late. the bus was uncomfortable. There was no Wi-Fi. We only stopped at the border. The snacks were nice.
LO
Bus Express, Nattakan, Dec 28, 2018
It’s hot inside the van. Expecting to have a wifi as indicated but there’s none. The driving is good tho
BG
Bus Express, Nattakan, Dec 23, 2018
All went well except for 3 mid-directed Chinese tourists that were not stamped out of Cambodia then sent to Visa applications by mistake! Arrive i3 hours plus later than schedule)
SW
Bus Express, Nattakan, Dec 19, 2018
Good service! Water, snack and even hot rice dish! But it was late (i thought it will leave at 8 but when beeing there before 8 they said it leaves 8.40. And the reality was 9. We arrived also 3h late than scheduled.
SW
Bus Express, Nattakan, Dec 19, 2018
Efficient trip. Could have used information about the border process.
3.6
184 customer reviews
5
34%
4
26%
3
21%
2
6%
1
13%
100% of 3,889 travelers were presumably happy with Nattakan as they left good or no review