Nattakan

Company Information

Nattakan was established in 2012 and became the first company to receive a licence to operate services between Cambodia and Thailand. To this day, all Nattakan routes are international border crossings to Bangkok.

Routes served by Nattakan company

Siem Reap–Bangkok

There are two departures every day from Siem Reap to Thailand’s capital city, Bangkok, leaving at 08.00 and 09.00. The journey usually takes around nine hours in total so you are scheduled to arrive in Bangkok in the early evening, at either 17.00 or 18.00 depending on which service you choose.

For those heading from Bangkok to visit Siem Reap and nearby Angkor Wat, the UNESCO World Heritage Site famous for its archaeological ruins, there are two buses per day at the same times. Regardless of which direction you are headed, ticket prices are USD28 each way.

Phnom Penh–Bangkok

From Bangkok you can also visit Phnom Penh directly, with one bus per day making the journey. It leaves Bangkok at 05.00 and arrives at 17.00, a journey time of 12 hours. Tickets for this service cost around USD30.

Pros

Nattakan has established a reputation as one of Cambodia’s most comfortable and luxurious operators.

Good news for any passengers as the trips are all pretty long so comfort will no doubt be a concern for anyone researching a journey such as this.

Another advantage with travelling with Nattakan is that the operator is widely regarded as one of the most reliable in the country. Again, this is a major advantage as you will be crossing an international border so it is vital that everything runs smoothly.

Overall, Nattakan is a very good option for those looking to cross the border between Cambodia and Thailand. The cost of tickets is competitive; although prices may be slightly higher than with some operators you will receive much better value for money and hopefully you will not arrive at your destination exhausted!

Cons

Unfortunately, there is no Wi-Fi on these routes which can be a little annoying if you experience delays and you need to let someone know that you are running late.

It can often be disorganized at the border and delays are fairly common on these routes although Nattakan does all it can to ensure that passengers pass through border control swiftly and without any issues. However, with a busload of passengers this process is bound to take longer than you think!

Keep in mind

All services arrive into and depart from Mo Chit bus station in the north of Bangkok. This is very well connected with public transport so it is easy to travel onwards to your hotel in the city centre or if you have a flight or train to catch later that day

Travellers reviews

Whilst the quickest and easiest way to travel between Cambodia and Thailand is to fly from Bangkok to either Phnom Penh or Siem Reap, this will not be within the budget of many travellers, especially those who have been travelling long-term. If you are in this situation then Nattakan is an excellent alternative. It is far cheaper than any flight and you will travel in relative comfort compared to some of the services run by the operator’s competitors. This combination of low cost and comfortable buses has ensured that Nattakan remains one of the most popular operators on these routes.

If you are travelling on a tight schedule then crossing the border by land is not for you. This journey will take at least nine hours between Bangkok and Siem Reap and delays at the border or on the roads are pretty commonplace. If you are in a rush then you really should consider flying!

Buy Nattakan Tickets

Nattakan Company Reviews

4.0
98 / 2,305
5 42
4 26
3 23
2 3
1 4
99.7% of 2,305 travelers were presumably happy with Nattakan as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jul 4, 2018
bus VIP, Nattakan
★★★★☆
Departure time is not really 8am, it's 9am actually. Don't come at 8am ???? No wifi in the bus, the conductor waited for me at the immigration when i had a problem passing through the officer. Thank you
Jun 28, 2018
bus VIP, Nattakan
★★☆☆☆
In my reservation and ticket from busbuds.com, the bus was supposed to leave Siem Reap at 8am, but we left at 9am instead. I also booked a ticket for a "VIP" class, but while the bus drivers are courteous, the service wasn't really VIP. When we arrived at the border immigration in Poi Pet, we were asked to get off the bus and was pointed out to a building. No explanation as to what's going on, what's gonna happen, or where will we board the bus again. The other foreigners and I were asking among our selves if we are already at the border. We simply followed one of the drivers and it's only when we got inside the building that we confirmed we were indeed already at the border. We lined up for our exit stamp and I was expecting one from the bus company to be waiting for the passengers outside the building. But there was none. Now, the Poi Pet- Aranyaphratet border isn't exactly a well guided border. There are no signs! There was a simple "Walk to Thailand. 200m" sign at the exit of the Cambodian Immigration and that's it. Walking to the direction of the "walk to Thailand, 200m" arrow, you'll come to a space that is entirely unmarked. There's a wide road with big hotels on each side, and an open market after the hotels. Absolutely no idea where the hell is the Thailand border immigration. And signing up for a 'VIP' bus service, I was expecting someone to at least be directing the passengers. I had to walk back to the Cambodian border before meeting up with two other foreigners and decided to walk with them to find where the hell is the Thai immigration. We got lost, of course. Was directed by one passerby and yet again, we were on the wrong side of the road for the entrance. Upon clearance from the Thai Immigration, I went down the building and came out to a road that is completely chaotic. The bus ID that was given to the passenger has a rather not clear instruction on where to find the bus. The listing for this bus says bottled water and snack will be provided but all throughout the trip from Siem Reap to Poi Pet, no bottle of water was given. After passing through the gritty border immigration and walking under the sweltering heat , still no bottled water given. The bus picked up an order of packed food ffrom a 7-11 joint in Aranyapratet and was distributed to the passengers. Well, I would commend the company for a hot food. However, I was expecting that after the packed fried rice with shrimp was given out, they would hand out bottled water next. But nothing. After 10 minutes, I couldn't take it anymore and I got up to ask for a bottle of water. That's when they only seem to remember that they haven't given out any since leaving Cambodia. And again, I was expecting cold water. But lo and behold, we had to momentarily stop to get the bunch of bottled water from the bus compartment. It certainly wasn't a 'VIP', just a usual bus ride.
Jun 18, 2018
bus VIP, Nattakan
★★★★☆
The guide is very helpful. The toilet is quite small and hot but manageable. We arrive just right on time.
Jun 17, 2018
bus VIP, Nattakan
★★★★☆
bus is good
Jun 9, 2018
bus VIP, Nattakan
★★★★☆
The travel was good. We arrived safely in Bangkok. However, the bus left at 9am which was an hour delayed to the scheduled time. As for the drivers, they drove finely.
Jun 8, 2018
bus VIP, Nattakan
★★★☆☆
We arrived ahead of schedule. Snacks, lunch and water were provided. A lot of leg room for a 5'3 woman. But, it was warm the whole trip. AC was not working properly
May 30, 2018
bus VIP, Nattakan
★★★★☆
Overall the service was good. The booking process was great, as usual. The bus itself was a bit tired, leaky air-con and the power socket did not work. Regarding the journey, the bus left on time, there was plenty of room, the driving was good and we arrived ahead of schedule. All good really!
May 19, 2018
bus VIP, Nattakan
★★★★★
Travel was smooth. Had to stop to the immig for an hour and a half i guess. Had some free meal and snacks. Good and accomodating staff.
Apr 12, 2018
bus VIP, Nattakan
★★★★★
Very accommodating and I love the food they serve. They give us instructions with the immigration process. Overall experience was really really good with the price we paid.
Apr 11, 2018
bus VIP, Nattakan
★★★★★
I love this bus company. Very comfortable and fast.
Apr 3, 2018
bus VIP, Nattakan
★★★☆☆
Good bus but no wifi
Mar 25, 2018
bus VIP, Nattakan
★★★★★
Easy and comfortable bus journey - better than in Europe. Good AC, nice snack and we even got lunch at served on the bus, which was pretty tasty!
Mar 15, 2018
bus VIP, Nattakan
★★★★☆
4.5 star! Experience was good. Comfortable seats (with seatbelts), wide leg room & toilet was ok. There are also complimentary water, snacks and a simple but tasty lunch. We arrive in Mo Chit about 1 hr earlier prob bcos of few tourist at the border. Would have been 5stars if they have power outlet and wifi for passengers. ; )
Mar 15, 2018
bus VIP, Nattakan
★★★★☆
Could improve directions to the bus after the border into Thailand.
Mar 13, 2018
bus VIP, Nattakan
★★★☆☆
bus conductor was obviously/so much in a hurry, he ended up leaving one of the passengers at the cambodia-thailand border, and was rude to that young passenger..
Feb 23, 2018
bus VIP, Nattakan
★★★★★
The best services! Thanks
Feb 22, 2018
bus VIP, Nattakan
★★★☆☆
It was quite good..because many complain about the smelly toilet and many mosquitoes inside the bus...hope they will improve ths sanitation.
Feb 17, 2018
bus VIP, Nattakan
★★★★★
Used this to go from Siem Reap to Bangkok. Bus was ok, there was a toilet in the back which was handy. No powerpoints to charge your devices neither was internet as opposed to the way from Bangkok to Siem Reap. Water, snacks and a simple lunch was quite tasty. At the Thai border there was a longer queue, about 90 mins to pass through. I highly recommend them: simple, clean and it works.
Feb 14, 2018
bus VIP, Nattakan
★★☆☆☆
It was really bad! Old and uncomfortable bus, the route took more than 9 hours, since we were waiting for someone on the border for ages... and of course none of the staff dspeaks english to explain any situation.... do not recommend.
Feb 13, 2018
bus VIP, Nattakan
★★★★☆
Used this company to go from Siem Reap to Bangkok. Bus was a bit older than some other companies, but there was a toilet in the back which was handy. There were no powerpoints to charge your devices or internet but that didn't really bother me. They also provide water, snacks and a simple lunch which was quite tasty, and good as this bus doesn't make any stops except to pass through immigration. We had a bit of a hold up as one of the passengers got stuck at the Thai border and we had to wait quite a bit longer than anticipated. This bus doesn't offer a group service as Giant Ibis does, so we all had to pass through immigration alone and regroup on the Thai side of the border. This wasn't problematic for me personally, but if you're concerned about getting stuck as this traveller did, it might be best to go with a different company.
Feb 2, 2018
bus VIP, Nattakan
★★★★★
everything was good
Jan 30, 2018
bus VIP, Nattakan
★★★☆☆
It was an older bus that had a toilet in the back but the toilet was flooded and not very easy to use. The bus itself was full of mosquitos, I killed at least 15 on the ride and had to put on bugspray because it was so bad. Other than that it was a fine bus ride with a good driver. We took Giant Ibis bus company to Siem Reip and took Nattakan (this bus) on our way back to Bangkok. I would highly suggest paying the extra few USD and taking Giant Ibis over this company (Giant Ibis was so much better with a nicer bus and roomier seats and very helfpul at customs.)
Jan 7, 2018
bus VIP, Nattakan
★★★★☆
Bus is clean and they provided us with snacks for breakfast, and a meal for lunch. We also reached Bangkok earlier by 1 hour. No complains.
Jan 2, 2018
bus VIP, Nattakan
★★★★☆
At the border there is no clear indication to go to the thai immigration side. Overall good service as luggages are keep in the bus while you do the immigration checks.
Jan 2, 2018
bus VIP, Nattakan
★★★☆☆
well, the express ain't. Expect traffic delays. But you get what you pay for. The staff is nice, the bathroom doesn't stink. pulled into bangkok closer to 7 pm than the arrival time of five.
Jan 2, 2018
bus VIP, Nattakan
★★★★★
Comfortable trip.
Dec 31, 2017
bus VIP, Nattakan
★★★★★
Great experience. The bus is very clean, the departure and arrival time is sharp.
Dec 16, 2017
bus VIP, Nattakan
★★★★☆
Good services: free water and lunch. Missed me wifi conected on the board but isn' t so problem. More better is Giant ibis company. Their board staff escort passanger across border and have free wifi conect
Dec 10, 2017
bus VIP, Nattakan
★★★★★
Best bus I have been on in S.E. Asia. Big bus and there was only 5 of us on it most of the time. Was given a choc chip muffin, water, and iced coffee can when we got on. Chairs were comfortable and plenty of space. Boarder was a bit confusing as no instructions but just follow everyone else and then the driver waits for you at the other end a takes you back to bus. We packed a lunch, just ate it all then found lunch was provided! So had a really yum hot second lunch on the bus of fried rice and vegetables. Clean bus with good air con and a working toilet that we could use. Highly reccomend. Nice drivers.
Dec 6, 2017
bus VIP, Nattakan
★★★☆☆
Our guide was quite rude. The bus was ok
Dec 5, 2017
bus VIP, Nattakan
★★★★☆
Comfortable, good lunch . i liked I could charge my phone in the bus.
Nov 9, 2017
bus VIP, Nattakan
★★★☆☆
Los buses no son los que aparecen en las fotos, pero se viaja de forma decente y el personal es amable. Ellos facilitan el cruce de la frontera.
Oct 24, 2017
bus VIP, Nattakan
★★★★★
Highly recommended
Aug 10, 2017
bus VIP, Nattakan
★★★☆☆
The crossing of the border is not well organised. You need to tell the passengers exactly where the bus will wait for them behind the border!
Jul 30, 2017
bus VIP, Nattakan
★★★★☆
Immigration took a long time which delayed the journey. Very spacious seats, food was given but no vegetarian/vegan option nor opportunity to stop off and buy food on such a long journey. Staff were helpful

Nattakan Stations

Morchit Siem Reap Transport Co