Naga Travel
- Reviews
About Naga Travel
Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. Naga Travel offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.
What are the Main Stations of Naga Travel?
Naga Travel operates buses to and from the following stations:
- Nong Khai Train Station
- Vientiane Naga Travel
- Nong Khai
- Chiang Mai Arcade 2
- Luang Prabang Southern Station
- Vientiane Soutchai Travel
- Vientiane Haysoke Guest House
- Vang Vieng Naga Travel
- Luang Prabang Naga Travel
- Vang Vieng Soutchai Travel
What are the Most Popular Routes of Naga Travel?
What are the Bus Classes & Prices of Naga Travel?
The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!
Pros & Cons of Bus Travel
Pros of Bus Travel
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Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train
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Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel
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Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about
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At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.
Cons of Bus Travel
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Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.
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During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.
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While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.
Naga Travel Company Reviews
C
Bus Express, Naga Travel, Mar 16, 2020
The pick up at the restaurant was weird. You can be there at 17.00 of you already have eaten something. The bus was very comfortable and had toilet. The crossing at the border was no problem and did not take longer than 30min. We stopped halfway, around 00:00 to eat. Do not forget your bus ticket is also a food coupon at this place.
J
Bus Intercity, Naga Travel, Feb 6, 2020
pickup location and time were unclear.
Vien-pak Sleeper bus was comfortable, and cozy with 2 people sharing the bed. Pakse-don det bus service was erratic and communication was poor. Delayed for an hour because of one passenger. Arrived in one piece, so I guess it's all fine.
D
Bus Express Sleeper 41, Naga Travel, Dec 13, 2019
The bus was on-time (actually got to Luang Prabang early), but the conditions were pretty bad. The shuttle that takes you to the bus station at 18:00 didn't mention that you have to wait 2.5 hours at the station (food stalls close by the time you arrive). Also, the bus operators have no idea what assigned seats mean. It's mostly first-come first-serve and everyone ignores their ticket's seat number. It was a hassle finding a bed and the sheets smelled terrible.
A
Bus Premium, Naga Travel, Dec 4, 2019
Cheap and efficient.
R
Bus Express, Naga Travel, Dec 3, 2019
Regular updates and reminder. Staff is nice and responsive
B
Bus VIP 36, Naga Travel, Nov 21, 2019
Bus was very comfortable and hardly anyone on it so we could all spread out. But very spacious anyway. Driver good enough, a bit grumpy but that’s ok. Snack pack given out. Visa process in Laos was quick. Was early to Luang Namtha BUT got dropped as bus terminal out of town and no tuk tuks or taxis at night. Had to hitch hike which as a lone female was frightening. Only time I could arrive though was 9pm. Contact your hotel before to see if they can pick you up. Other than that v good experience though.
J
Bus Local, Naga Travel, Nov 6, 2019
All fairly good but was dropped off at train station where couldn't get bus north which is where most people are heading so had to get half hour tuk tuk across town. Not very useful drop off point.
M
Bus Premium, Naga Travel, Oct 6, 2019
Simple bus, confortable seats. Moreover it was almost empty and I could lie down.
A
Bus Express Sleeper 41, Naga Travel, Sep 27, 2019
Stuck three of us in tiny compartment over engine at back of bus.
Not impressed.
These spaces not designed for three large western guys.
R
Bus Local, Naga Travel, Sep 26, 2019
waited more than 1hour before a restaurant before they search us without saying anything
the barkeeper had to call twice to Naga to ask if they come and when
T
Bus Express Sleeper 41, Naga Travel, Jul 27, 2019
Plutôt bon rapport qualité/prix. Il y a de tout dans les bus ! Nous étions sur des sièges individuels couchette. Nous avons par contre attendu très longtemps notre bus ! Rdv à 18h à l’hotel Haysoke pour ne partir qu’à 20h30 !! 2h d’attente à la gare routière qui n’est pas des plus funky ...
A
Bus Express Sleeper 41, Naga Travel, Jul 22, 2019
Communication on what bus to get was poor, we got told to stay on transport which was going to Paksa when we were going to Luang Prabang. The driving was crazy and my partner was unable to sleep more than 2hrs. Air conditioning was good and bed wasn’t too bad.
J
Bus Premium, Naga Travel, Jul 11, 2019
Friendly operators from start to finish and very helpful with border crossing and sim cards.
Y
Bus Express, Naga Travel, Jul 2, 2019
ベッドのクッションは固かったが、１人一個ずつ与えられ、快適に過ごせました！
S
Bus Premium, Naga Travel, Jun 1, 2019
I like this... It wasn't hassle like I experienced on the way to Vientiane from Bangkok... It was a direct bus from Vientiane to Bangkok... Everything was okay...i was informed from the time you leave... :) thanks
M
Bus Premium, Naga Travel, May 26, 2019
The staff of buse asked for tips before leaving Vientiane.
G
Bus AC Seater, Naga Travel, May 6, 2019
Great. Left it till last minute to pick us up but suppose can understand the logistical probs.
L
Bus Premium, Naga Travel, May 2, 2019
All good. Lovely people running the service. Just a suggestion, maybe have the meeting place for pickup at a place where people can escape the heat while the wait for the driver. Thank you
H
Bus Standard AC, Naga Travel, Apr 29, 2019
I bought the ticket via 12go and I am aware that they are only selling the ticket and are not operating the buses. The bus had 12-15 passengers, give or take, during the tour. The trip between Vientiane and Luang Prabang was interesting and I can summarize it as:
Pro:
- We made it all the way without any incidents . That said there was several near-misses and some serious incidents observed on the way (see below)
- The driver of the bus was politely and friendly
- The air-con was not to cold (which is often a problem on this buses)
- Plenty of stops en-route (might be annoying for some) ensured that the engine - and most importantly - the brakes could cool down before continue the ride.
Con:
- We observed a truck involved in a "front to front" collision with another heavy vehicle. This caused some delays both southbound and northbound.
- We observed an incident involving two motorcycles with at least two fatalities. Shocking!
- I showed up the 1 hour before pick up (as instructed on the ticket) just to experience that I had to wait for 1 hour and 20 minutes for the pick-up.
- At the bus station there was some confusion about which bus to take, wen it was leaving etc, but it was sorted out in the end.
- The bus was old, noisy and had seen better days. But remember- this is Laos
- The roads was bumpy, and to some extent, unpaved. But remember- this is Laos
F
Bus Express, Naga Travel, Apr 26, 2019
Good trip, good service, beds quite small for 2 people but not much you can do about that! Actually a quite enjoyable 20 hour bus ride!!
J
Bus Express, Naga Travel, Apr 16, 2019
-do not state which bus terminal. Yes, they’re opposite and I was fortunate in having not much luggage as I went to the wrong one. Others had a lot to carry across the main road!
-very hard to find the bus counter as one is inclined to look for Naga Travel when it’s actually something like ‘99’
-Company did not and still have not responded to my email sent 5 days before bus. If they had, I could have gone to the right terminal...
-snacks were nice
-sleeper bus never chanted at Laos border. Just reclining seats
-toilet had no light or flush and smelt the whole bus within an hour of departure
-driver was smoking and it filtered to the coach through the endless ‘no smoking’ signs...
But, as all the other reviews are the same comments, Naga Travel clearly has no intention of doing anything!
A
Bus Premium, Naga Travel, Apr 16, 2019
Everything is good, except there is no charging station
S
Bus Express, Naga Travel, Mar 30, 2019
It was not a sleeper bus. The only quality that could hint to a sleeper bus is that the seat reclined a bit. Only problem was that if you actually did recline the (highly uncomfortable) seat back it hits the person behind you and takes away the already non excisting leg space. In the ticket it said that it could be an older bus but that once you crossed the boarder the bus would change into a sleeper class bus. It did not. The bus ride lasted abou 20-21 hours so you can imagine the joy.
I was quite dissapointed as was the whole bus full of people. I am quite short (5'2/157cm) but I left the bus with sore legs, back, neck and arse. I dont want to imagine what it would have been like for someone taller.
The thought that kept occurring to me during the journey was: my school bus at home is more comfirtable than this. At least there's wifi on that.
On a positive note the staff was very nice, the snacks they gave were good as well and you meet a lot of nice, new people who also think the bus is horrible. That's at least something to bond over.
F
Bus Express, Naga Travel, Mar 30, 2019
We didn’t change into a sleeperbus. The bus was okay but not for 20 hours. Very late stop to get dinner.
M
Bus AC Seater, Naga Travel, Mar 25, 2019
They picked us up from our hostel. Left the bus terminal an hour late but I think that’s okay. Thank you!
L
Bus Express, Naga Travel, Mar 13, 2019
The staff were nice and very helpful and explained what was going on and sold us SIM cards. Luckily we were a couple so the seat/bed that you have to share was fine, but if you’re on your own may be slightly weird sharing with a stranger as they’re not large.
B
Bus Local, Naga Travel, Mar 10, 2019
Really not a good experience. If I did it again I would pay the small amount more and take a private taxi
M
Bus AC Seater, Naga Travel, Mar 7, 2019
The bus was late
Aircon didn’t work to it fullest
Sketchy road, but the driver handled it very well
B
Bus VIP 24, Naga Travel, Mar 5, 2019
Le chauffeur a pris soin de conduire avec délicatesse pour permettre aux gens de dormir mais nous a fait profiter de la musique Lao tout le long du chemin pendant la nuit ....
M
Bus AC Seater, Naga Travel, Mar 5, 2019
Anstrengende Straßenverhältnisse aber guter Komfort!
W
Bus VIP 24, Naga Travel, Mar 4, 2019
More than 1 hour late bus with no explanation, different kind of vehicle
N
Bus AC Seater, Naga Travel, Feb 28, 2019
We were expected to leave at 0900hrs but left at 1000hrs. Very disappointed
M
Bus Premium, Naga Travel, Feb 27, 2019
- The information about boarding and the pickup point was inadequate.
- There was a delay of 1,5 hour.
- The bus was nice and clean.
- The staff was friendly.
S
Bus AC Seater, Naga Travel, Feb 26, 2019
we were packed into a mini bus for over 4 hours. 2 passengers had to sit on tiny pull down seats and virtually had their knees around their ears !
S
Bus Express Sleeper 41, Naga Travel, Feb 24, 2019
Pick-up was almost 1h late and the real departure time is actually 20h30. They take you from Haysoke guesthouse to the bus station. The bus was good but the beds really small (2 people on every bed and it was not specified in the booking). The bus was on time and arrived at Luang Prabang around 7h30 am.
T
Bus AC Seater, Naga Travel, Feb 16, 2019
The problem is GoAsia. They sell a trip that does not exist. It said Naga travel leaving 9am. But there is no Naga 9am trip from vientiane, only the 9.30 Soutchai one. This one left only after 10am. Trip itself fine.
C
Bus Express Sleeper 41, Naga Travel, Feb 16, 2019
Bring some earplugs and you are fine.
F
Bus VIP 24, Naga Travel, Feb 13, 2019
We booked on 12go.asia. Unfortunatly they charged more to book the bus than the cost of the bus itself. If you book the bus with a local travel shop or at the bus terminal itself it’s much cheaper.
On the site it’s also sold as an VIP bus, when it’s just a normaal sleepingbus with not much of sleepingspace.
F
Bus Express, Naga Travel, Feb 12, 2019
22 hours with no sleeping bus. No lights at the toilet and was smelling really bad. Hopefully i had bought some snacks and water because the bus did no stop for this until 19 hours later. Good thing is that drivers seemed friendly and could understand English.
C
Bus Express, Naga Travel, Feb 11, 2019
Got my ticket very easy
V
Bus Express, Naga Travel, Feb 11, 2019
The bus drivers were kind.
T
Bus AC Seater, Naga Travel, Feb 10, 2019
This was a surprisingly comfortable journey in a pretty good bus. The Air con worked and the seats were comfortable. We were late starting and late arriving but just by 30 mins which isnt bad.
N
Bus Intercity, Naga Travel, Feb 7, 2019
Das Bett im Schlafbusch war die Hölle 1,1m breit für 2 Personen den Chinesen neben mir kannte ich nicht. Den nächsten morgen wollte er mich nicht mehr loslassen. Die Toilette habe ich gesehen und umgehend eine Immodium eingeworfen und nix mehr getrunken. So wie jeder im Bus. Um 17.00 sollte ich da sein 18.00 Abfahrt 20.30 sind wir dann mal losgekommen.
L
Bus AC Seater, Naga Travel, Feb 1, 2019
Was not happy at all. The bus was late by two hours and there was no communication to when the bus was arriving.
A
Bus AC Seater, Naga Travel, Feb 1, 2019
The bus was very nice. New and clean seats. AC level just ok. The road a bit bumpy
S
Bus VIP 24, Naga Travel, Jan 31, 2019
Considering the road is so bad the driver managed it wonderful, but don't expect to arrive on time or sleep much: it is too bumpy. No toilet on board, the driver stopped periodically and we had to pay to use toilet. Bed was clean and water was provided :)
W
Bus Express, Naga Travel, Jan 31, 2019
My schedule changed and I did not go.
Arrived in Chiang Mai too late to go.
Since it was non-refundable, just lost only money this time.
S
Bus AC Seater, Naga Travel, Jan 30, 2019
Upgraded from mini van to ac bus. An hour delay and very confusing staff. But the ride was fine
M
Bus VIP 24, Naga Travel, Jan 29, 2019
We were booked for a VIP24 bus. A day or 2 before our trip we were contacted that it required to be changed to a van. We agreed, no problem. When we showed up to the bus terminal were were guided to a van, not in the greatest shape??? OK?? Once the trip started and we got into the mountains all of us passengers realized 2 things. The van was old and might not make the trip, and the driver did not know how to drive in the mountains. It was clear to all of us that there were better vans because ALL of them passed us as we crawled up and down the mountain pass in 1st gear. What should have been a comfortable 4 hour trip, became an uncomfortable 6 hour trip. !!!!!!!!! Can't say I got any sort of a VIP service!!
O
Bus VIP 24, Naga Travel, Jan 29, 2019
Beds are too small for 2 foreigners