Naga Travel

Naga Travel Company Reviews

2.6
236 / 6,686
5 32
4 46
3 39
2 37
1 82
98.2% of 6,686 travelers were presumably happy with Naga Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jan 19, 2019
bus AC Seater, Naga Travel
★★★★☆
Good trip, stop for toilet for 10 min
Jan 17, 2019
bus VIP 36, Naga Travel
★☆☆☆☆
7 hours late to the final destination.
Jan 17, 2019
bus AC Seater, Naga Travel
★★★★☆
Left an hour late after freebuggy pick up and transfer to coach. Ac, comfertable seats, one rest stop. Very, very bumpy roads. Arrived 1350. ????
Jan 17, 2019
bus VIP 36, Naga Travel
★★☆☆☆
Just about the most uncomfortable bus I ever rode. How could this be called a VIP bus?
Jan 14, 2019
bus Express, Naga Travel
★★☆☆☆
Stop all over the way, taking people from the villages
Jan 7, 2019
bus Standard AC, Naga Travel
★★★★☆
Bus left at 08:30, arrived at just after 21:30. That's about an average of 25 km/hr for the 340 km journey. Roads are woeful, pot holes and washouts everywhere, however the driver was brilliant, slowing down for almost all potholes (but making the trip longer). Got a bottle of water and rest stops for 5-10 mins every 2 hrs. Comfortable and fell asleep a couple of times.
Jan 3, 2019
bus Express Sleeper 41, Naga Travel
★★★★☆
As expected, a bumpy ride with several random stops where the driver deals with something inexplicable. Seats are an interesting set up; 3 rows of single bunks. You can lie back pretty far so it’s ok to sleep. No space for your small bag, so bring minimum only into bus and leave the rest in the luggage space below. It does get very cold so have socks and jumpers, scarves at the ready. Toilets had the funniest sign ‘allow to pee, not poo!’. Very narrow corridor between rows - can’t be too fat! Snack, tiny water bottle and blanket provided.
Dec 29, 2018
bus Express Sleeper 41, Naga Travel
★★☆☆☆
Our bus had an issue about 45 minutes after leaving the station at Luang Prabang amd we waited for an hour or more to change buses. Then the driver stopped again half an hour later for 15-20 minutes and the whole ride he kept playing music loudly.
Dec 29, 2018
bus Intercity, Naga Travel
★★★☆☆
Cost twice as much as agency. Van from Vientiane to viant vieng is with alout of lagedge. Only order if you have to.
Dec 25, 2018
bus Express Sleeper 41, Naga Travel
★★☆☆☆
Booked sleeper bus from Vientiane to Luang Prabang. Time on booking was 18.00 but not a real departure time. Mini van shuttle picked up me to northern bus terminal and real departure time was 20.00(same as another bus company) They gave a meal voucher that no staff speak english to tell how and where to use. The meal voucher are value 10k kip that can exchange some snack or drink, not enough for meal. Few passenger got only fucking sticky rice!!
Dec 22, 2018
bus Express Sleeper 41, Naga Travel
★★☆☆☆
While a sleeping is never going to be the most comfortable, this one is pretty uncomfortable. The max height to lay flat in the bed is about 5ft 8inch. But it did the job. Best to book locally as it is significantly cheaper than 12go
Dec 19, 2018
bus AC Seater, Naga Travel
★★★★☆
The bus was comfortable and the driver drive it well ..
Dec 10, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
I traveled from Luang prabang to Vientiane. The trip was okay. They started and ended mostly on time. The road is quite bad and unpaved most of the way. If you are tall, you will have trouble in the sleeper version of the bus. It is a bit cramped and there is not enough space to keep your handbag. You might want to bring some jacket. The AC could be freezing. The blanket they give is too thin to be of any help. Another awkward thing is the lack of bathrooms on the way. The bus stops periodically (every 45 minutes or so) but you have to take a leak in the open on the road!
Dec 3, 2018
bus Intercity, Naga Travel
★★★★☆
Bus could have been cleaner . Would have been good to have some information about crossing the border
Nov 28, 2018
bus Express, Naga Travel
★★★☆☆
I was supposed to switch to a sleeping bus for the ride from Laos border to Luang Prabang, but instead we had to continue on the same bus from Chiang Mai. That bus did not have a flushing toilet or light in the bathroom. Also, no one could or would explain nor understand any English. Therefore, it was impossible to know what was going on! I am very disappointed, as I traveled with a 79 years old man, who needed better traveling accommodations. And we weren't the only ones on the bus with the same problem. It seems like the people who booked through 12goasia had the same problem.
Nov 27, 2018
bus AC Seater, Naga Travel
★★☆☆☆
Expensive compared to price advertised in Vang Vieng which is 50,000 Kip for a minibus to Vientiane
Nov 27, 2018
bus Express Sleeper 41, Naga Travel
★★★★★
the beds were so small, a combination of very narrow dentist chairs and a race car. no way to be comfortable. And the driver kept playing loud music throughout the trip, I realize it was meant to keep him alert, but there was no sleeping on the VIP overnight sleeper bus for the paying customers.
Nov 24, 2018
bus Express, Naga Travel
★★★★★
Very professional and attentive staff with safe driving. Stops were also quite pleasant. The only downside was that if the bus had been fully booked, we would have to share two people to a sleeping bed, which would have been uncomfortable.
Nov 21, 2018
van Regional, Naga Travel
★★★☆☆
The time, they give you for the whole travel is totally wrong. At Least in fact two hours longer than explained in The Site and they are badly organized. The driver drove in a save way. Extra star for that.
Nov 21, 2018
bus Local, Naga Travel
★★★★★
The van didn't come or came, stand somewhere else and driver didn't even come to the hostel. I was waiting from 7:30 at the hostel lobby. Do not recommend
Nov 17, 2018
bus Intercity, Naga Travel
★★★☆☆
Bus to Paste was 3 hours late - no information provided, missed connecting bus to 4000 Islands, had to pay more money! Insane and absolutely frustrating!!!! Bus was super comfortable - huge highlight but completely over shadowed by the disaster at the end!
Nov 10, 2018
van Regional, Naga Travel
★★★☆☆
Pick up and journey was fine. Polite and safe driver with very little English. Comfortable seats with seatbelts. No information given on arrival at the bus station about where to go to catch the boat (a 5 minute walk down a track) - after dropping us at bus depot it was simply a case of ‘now you figure it out.’ We did! And this is Asia after all.
Nov 6, 2018
bus AC Seater, Naga Travel
★★★★★
Very fast and nice car
Nov 5, 2018
bus Standard AC, Naga Travel
★★☆☆☆
Not the best bus trip I've done (and I've done a lot). With 12h estimated for ~350km, it is not acceptable that the bus leaves 45min behind schedule, despite the passengers were already on the bus. Second, the bus was so old that not only it was travelling bellow 20km/h going up hill, but the driver had to stop often, I guess to cold down the engine. Sure, the stretch of road from Luang Prabang and Vang Vieng is in horrible shape and perhaps other bus companies would not have done best. If I had to do this again, I would search for the slow boat options..
Nov 4, 2018
bus Standard AC, Naga Travel
★★★☆☆
Dirty bus, in late because of terrible roads and some more stops due to others accidents. Lunch and toilet stop after 5 hours (may be too much for all of us)
Nov 3, 2018
bus VIP 24, Naga Travel
★★☆☆☆
I booked to arrive at 3 p.m. and arrived at 5:30 p.m.. The toilet was out of order and they did not stop for hours.
Oct 14, 2018
bus AC Seater, Naga Travel
★★★★☆
Was a tad warm on the bus but nothing unbearable, otherwise good trip!
Oct 14, 2018
bus VIP 24, Naga Travel
★★★★☆
Nice and quick glad you took route 13!
Sep 24, 2018
bus AC Seater, Naga Travel
★★★☆☆
just a mini bus. little space
Sep 17, 2018
bus AC Seater, Naga Travel
★★★★☆
It was OK ✌️
Sep 15, 2018
bus Standard AC, Naga Travel
★★☆☆☆
It is not a tourist bus. Some locals bring live stocks on board. Seats are too small even for asian size. AC is not cold and I was even sweating. There was a landslide an hour drive near luang prabang and buses and lorries couldnt go as half of the road was covered with mud. Only small vans were able to go thru. Had to hitchhike a van to get to luang prabang.
Sep 14, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
Waited 2 hours to get on the bus, wasn't even told when it was leaving
Sep 12, 2018
bus Standard AC, Naga Travel
★★★★☆
Nice scenary. Bus ok-lah.
Aug 31, 2018
bus Express Sleeper 41, Naga Travel
★★★★☆
First time on a sleeper bus. Experience was refreshing but if you are staying at the upper deck, it is a little troublesome but overall still ok. Note: not to wear shoes as it is a little troublesome as you will be required to remove your shoes before stepping into the bus. Blanket will be provided so no worries about the coolness in the bus.
Aug 31, 2018
bus AC Seater, Naga Travel
★★★★☆
From the hotel I transferred myself to the Souchai small sub office in town where I was warmly greeted arriving 15 minutes ahead of the departure time printed on the ticket; not 30 minutes prior as the Tuk Tuk I booked the night before decided not to come so I scrambled for another one.........,,,,,,,,,, Anyhow after the warm greeting in English I may add, I sat inside with my bag until for 15 minutes after the printed departure time on the ticket,, thinking the large bus was probably having in city traffic issues.................... Anyhow I was then about 0905 put into a lot electric buggy car where we then went around town to collect other guests from their hotels, this took 15 minutes from there on we drove to a large car park to find the bus awaiting and loaded out bags into the hold and boarded about 0925................ We then waited for a few more electric buggies to turn up discharging it’s lad of passengers across to the bus............ In the end we left about 0935 with the bus from van Vieng to Vientiane....... I did notice whilst sat waiting room the schedule out on a large roadside public poster was that the scheduled departure time of the bus was actually 0930 :)).......... En route we stopped at a roadside diner with the bus parked right at the door. The driver got out but he DID NOT say we were stopping or for how long so none of us knew if we could sit and eat, go to the toilet or what. In the end it seemed that most went to the bathroom and bought junk food as quickly as possible whilst staying close to the bus to avoid being left!! It would have been polite and more professional to have informed us exactly what was going on; no harm done........... The bus was in good shape, very clean and everyone working for the company were well dressed and came across happy to be doing their job............ The driving style was safe and the trip went well....... We were dropped off at the roadside with the vultures ready to pounce; Tuk Tuks.. Lucky for me my hotel was walking distance. Plus there was an ATM right at the bus door which was great help too........... ......In all the service is very good and I recommend it to anyone considering this trip.....
Aug 30, 2018
bus Premium, Naga Travel
★★★★★
Really good and confertbal trip.
Aug 30, 2018
bus VIP 24, Naga Travel
★★★☆☆
If you are travelling the world to see and experience the world as it is then book this trip......... If you expect European or western world style level and standards thus your expectations are such do yourself a less adventurous favour and take a plane and have your mum pick you up at the other end.......... This is local transport that has found the world of tourism to fill its seats so we were about 7 foreigners and 12 Laos nationals on the coach. A very tired and battered coach at that as the roads are full of holes and land slides. Impressively the diggers were out clearing the roads very quickly so we were only waited thirty minutes. ......... The roads are such I would not be putting shiny new half million dollar coach through that either so they are making it work with ehat they have with everything thrown at them. ........ The coaches and passengers are thrown about as it winds its way around the beautiful mountain roads so it needs a driving style that would scare most but remember these guys have done this trip a thousand times and the guy driving did an excellent job......... This is a world of fix the old albeit even in a very patched sense to keep the service running. They are local drivers and employees so don’t expect them to speak English, they are polite, work hard and get the job done and you get a lunch stop half way thrown in with the ticket. The coach also stops a couple of times so you can use the toilet........ Locals rock up with box upon box of needed supplies to get them home to their isolated villages, this can take time so, yes the coach can leave late, that’s how this world ticks, be patient and enjoy your journey with a smile and you will get a smile back....... Oh yes, their seat belts were there but not all of the. worked. My seat was lose and I almost tipped into the isle. So now you can make an informed decision. Would I do it again; yes!....... I broke my trip up from Luang Prabang to Pakse up with a stop in Luang Prubang and Vientiane. So,you will probably see more reviews from me....... Enjoy life’s journey. Dave 48 British. travelling alone.
Aug 28, 2018
bus Intercity, Naga Travel
★★★★★
Vast, safe trip. Friendly staff
Aug 26, 2018
bus AC Seater, Naga Travel
★★★☆☆
Can wasn’t clean and the seats sunk in. But we all reached destination safely so... a 3/5.
Aug 16, 2018
bus Express Sleeper 41, Naga Travel
★★★★☆
It is a Looooong trip with not much keg room. As long as you're cool with that its ok. Bring your own water, snacks etc.

Naga Travel Stations

Vientiane Naga Travel Nong Khai Train Station Nong Khai Vang Vieng Naga Travel Nong Khai Chiang Mai Arcade Luang Prabang Naga Travel Morchit Thai Lao Bridge Visa Luang Prabang Southern Station Vientiane Haysoke Guest House Vientiane Northern Bus Station Pakse Naga Travel Vientiane Southern Bus Station 4000 Islands Naga Travel International Bus Stop Ubon Ratchathani Chiang Mai Bus Terminal 3 Luang Namtha Oudomxay bus station 2 Bus Terminal 2 Chiang Rai Kunming southern bus station Vientiane Soutchai Travel Vang Vieng Soutchai Travel