Naga Travel

Naga Travel Company Reviews

2.7
169 / 5,293
5 28
4 32
3 27
2 23
1 59
98.5% of 5,293 travelers were presumably happy with Naga Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Oct 14, 2018
bus AC Seater, Naga Travel
★★★★☆
Was a tad warm on the bus but nothing unbearable, otherwise good trip!
Oct 14, 2018
bus VIP 24, Naga Travel
★★★★☆
Nice and quick glad you took route 13!
Sep 24, 2018
bus AC Seater, Naga Travel
★★★☆☆
just a mini bus. little space
Sep 17, 2018
bus AC Seater, Naga Travel
★★★★☆
It was OK ✌️
Sep 15, 2018
bus Standard AC, Naga Travel
★★☆☆☆
It is not a tourist bus. Some locals bring live stocks on board. Seats are too small even for asian size. AC is not cold and I was even sweating. There was a landslide an hour drive near luang prabang and buses and lorries couldnt go as half of the road was covered with mud. Only small vans were able to go thru. Had to hitchhike a van to get to luang prabang.
Sep 14, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
Waited 2 hours to get on the bus, wasn't even told when it was leaving
Sep 12, 2018
bus Standard AC, Naga Travel
★★★★☆
Nice scenary. Bus ok-lah.
Aug 31, 2018
bus Express Sleeper 41, Naga Travel
★★★★☆
First time on a sleeper bus. Experience was refreshing but if you are staying at the upper deck, it is a little troublesome but overall still ok. Note: not to wear shoes as it is a little troublesome as you will be required to remove your shoes before stepping into the bus. Blanket will be provided so no worries about the coolness in the bus.
Aug 31, 2018
bus AC Seater, Naga Travel
★★★★☆
From the hotel I transferred myself to the Souchai small sub office in town where I was warmly greeted arriving 15 minutes ahead of the departure time printed on the ticket; not 30 minutes prior as the Tuk Tuk I booked the night before decided not to come so I scrambled for another one.........,,,,,,,,,, Anyhow after the warm greeting in English I may add, I sat inside with my bag until for 15 minutes after the printed departure time on the ticket,, thinking the large bus was probably having in city traffic issues.................... Anyhow I was then about 0905 put into a lot electric buggy car where we then went around town to collect other guests from their hotels, this took 15 minutes from there on we drove to a large car park to find the bus awaiting and loaded out bags into the hold and boarded about 0925................ We then waited for a few more electric buggies to turn up discharging it’s lad of passengers across to the bus............ In the end we left about 0935 with the bus from van Vieng to Vientiane....... I did notice whilst sat waiting room the schedule out on a large roadside public poster was that the scheduled departure time of the bus was actually 0930 :)).......... En route we stopped at a roadside diner with the bus parked right at the door. The driver got out but he DID NOT say we were stopping or for how long so none of us knew if we could sit and eat, go to the toilet or what. In the end it seemed that most went to the bathroom and bought junk food as quickly as possible whilst staying close to the bus to avoid being left!! It would have been polite and more professional to have informed us exactly what was going on; no harm done........... The bus was in good shape, very clean and everyone working for the company were well dressed and came across happy to be doing their job............ The driving style was safe and the trip went well....... We were dropped off at the roadside with the vultures ready to pounce; Tuk Tuks.. Lucky for me my hotel was walking distance. Plus there was an ATM right at the bus door which was great help too........... ......In all the service is very good and I recommend it to anyone considering this trip.....
Aug 30, 2018
bus Premium, Naga Travel
★★★★★
Really good and confertbal trip.
Aug 30, 2018
bus VIP 24, Naga Travel
★★★☆☆
If you are travelling the world to see and experience the world as it is then book this trip......... If you expect European or western world style level and standards thus your expectations are such do yourself a less adventurous favour and take a plane and have your mum pick you up at the other end.......... This is local transport that has found the world of tourism to fill its seats so we were about 7 foreigners and 12 Laos nationals on the coach. A very tired and battered coach at that as the roads are full of holes and land slides. Impressively the diggers were out clearing the roads very quickly so we were only waited thirty minutes. ......... The roads are such I would not be putting shiny new half million dollar coach through that either so they are making it work with ehat they have with everything thrown at them. ........ The coaches and passengers are thrown about as it winds its way around the beautiful mountain roads so it needs a driving style that would scare most but remember these guys have done this trip a thousand times and the guy driving did an excellent job......... This is a world of fix the old albeit even in a very patched sense to keep the service running. They are local drivers and employees so don’t expect them to speak English, they are polite, work hard and get the job done and you get a lunch stop half way thrown in with the ticket. The coach also stops a couple of times so you can use the toilet........ Locals rock up with box upon box of needed supplies to get them home to their isolated villages, this can take time so, yes the coach can leave late, that’s how this world ticks, be patient and enjoy your journey with a smile and you will get a smile back....... Oh yes, their seat belts were there but not all of the. worked. My seat was lose and I almost tipped into the isle. So now you can make an informed decision. Would I do it again; yes!....... I broke my trip up from Luang Prabang to Pakse up with a stop in Luang Prubang and Vientiane. So,you will probably see more reviews from me....... Enjoy life’s journey. Dave 48 British. travelling alone.
Aug 28, 2018
bus Intercity, Naga Travel
★★★★★
Vast, safe trip. Friendly staff
Aug 26, 2018
bus AC Seater, Naga Travel
★★★☆☆
Can wasn’t clean and the seats sunk in. But we all reached destination safely so... a 3/5.
Aug 16, 2018
bus Express Sleeper 41, Naga Travel
★★★★☆
It is a Looooong trip with not much keg room. As long as you're cool with that its ok. Bring your own water, snacks etc.
Aug 14, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
The trip took 15 hrs not comfortable at all
Aug 11, 2018
bus VIP 36, Naga Travel
★★★★★
Nice large comfortable bus
Aug 1, 2018
bus Standard AC, Naga Travel
★★★☆☆
Good, careful driver, spectacular scenery but a loooooong trip. Not for the vertiginous. You spend a LOT of time very close to a sheer drop. The A/c didn't work so bus was a sauna, windscreen wipers didn't work (and it was raining). No communication, no head count. A Spanish girl was left behind at the lunch stop.
Jul 20, 2018
bus Standard AC, Naga Travel
★★☆☆☆
The bus was leaking water onto several seats, and one guy had to move 3 times. There was never any info about, what each stop consisted of, and how much time we had, so going to the toilet always felt a little risky, and you didn't know if or where you could buy food. There was a noodle soup included in the afternoon, but you need to bring water and plenty of snacks yourself. On the positive side the luggage got number tagged and matched your ticket, so no one should be able to leave with it at a stop. The driver had a good musical taste, but if you like it quiet you should sit in the back.
Jul 6, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
Good trip, no problems swapping voucher at bus station at Luang Prabang. Only thing is we stopped for quite a while just outside Luang Prabang without explanation. Still made it on time though. I was next to the toilet however, just unfortunate but horrible smell coming most of the time even though i was checking pretty often it was closed. Just luck of the draw. Anyway would recommend still because it was nice and easy.
Jun 24, 2018
bus VIP 36, Naga Travel
★★☆☆☆
Took the bus at chiang mai. The bus was fine and we could be one by bed. But once we passed the lao border the drivers where in a hurry to arrive. Made short stop, asked us to all go in the same restaurant turned of the small lamps when the night came. Left the big light on and did not want to put the small lamps. Even after 3 persons asked for it. Droped all of us at 3 in the morning instead of 5. Next time I will stay in the bus until 5 to sleep... Of course no tuck tuck and no guest house where open at that time
Jun 18, 2018
bus AC Seater, Naga Travel
★★☆☆☆
Bus left 1 hour late. The time they publish is just the time they start picking people from hotels. It was a 4 hour trip. The bus was ok but the driving was awful. Driving fast on bad roads full of potholes even speaking on the phone while driving on dangerous roads with 40 people on board. Extremely irresponsible. On top of all this, the price charged by 12goasia is more than double what you pay for the same bus.
Jun 12, 2018
bus AC Seater, Naga Travel
★★★☆☆
The bus trip was good, decent bus with air conditioning and leg space etc. But we had to wait like 75 minutes in Vientiane before departure, and our tickets (bought from 12go.asia) was twice as expensive as the price listed at the travel agency where the bus left. All in all an alright bus trip, but factor in some extra time (even though it's only 110km and estimated 4 hours)
May 26, 2018
bus Express Sleeper 41, Naga Travel
★★★★★
Great service and friendly staff.
May 23, 2018
bus VIP 24, Naga Travel
★★★★★
Smoking on bus made me sick. Otherwise fantastic
May 21, 2018
bus Standard AC, Naga Travel
★★★★☆
Bus did not leave on time but arrived earlier than scheduled. Good regular stops and good food stop for coupon use. AC could have been better.
May 5, 2018
bus VIP 24, Naga Travel
★★☆☆☆
Dirty, broken, smelly... but it got us to Vang Vieng alive so!
May 2, 2018
bus Local, Naga Travel
★★★★☆
Bus was on time and we arrived early. Minibus in good condition, but very cramped. Driving was bumpy, fast and erratic at times (but have come to expect this while travelling SE asia!) Overalls not a bad journey at all
May 2, 2018
bus Intercity, Naga Travel
★★★★★
It was good trip. No issue.
Apr 13, 2018
bus Local, Naga Travel
★★★★★
All went well. The train was super clean and although it was late to Nong Khai the Thangaleng train was there and so was the driver. Yes he did charge us extra to get to our hotel but we would never have found it otherwise and 50 baht didn't break the bank!
Apr 6, 2018
bus Local, Naga Travel
★★★★☆
All went smoothly except 1 not clear that need to collect second train ticket before passing through passport control 2 the minibus driver offered to take us directly to our hotel for an extra 50 kip per person. I offered him a map to show us where it was but he refused. Later realised that we could have walked in 2 minutes although he took much longer.
Mar 25, 2018
bus Express, Naga Travel
★★★☆☆
We used Naga Travel for a 24 hour bus ride from Luang Prabang to Kunming. The ride itself was fine. The bus was slightly more modern than what we expected based on the pictures. We had short bathroom breaks every 2.5 hours with 3 longer breaks (20 min, 30 min and 3 hours in the middle of the night). Ticket pickup should be better explained. Naga Travel does not have an office in Luang Prabang. The company called Naga Travel Express is another travel agency. Tickets can only be picked up directly at the bus station ticket office.
Mar 24, 2018
bus Local, Naga Travel
★★★★☆
Driver almost left some people behind at a stop. Mini van was fine
Mar 3, 2018
bus VIP 36, Naga Travel
★★★★☆
The bus was a great experience. The roads between the moutains was sometimes sketch but the landscape was worth it, but not the most confortable bus.
Mar 1, 2018
bus VIP 36, Naga Travel
★★☆☆☆
We got an amazing bus from CHR to LN with separate cabins where you can actually lay down but on our way back (it was a night trip as well) we got a very regular bus with normal seats..nothing much VIP about it..
Feb 22, 2018
bus Local, Naga Travel
★★★★★
Excellent journey .
Feb 22, 2018
bus VIP 36, Naga Travel
★★☆☆☆
The bus is ok, but the drivers are crazy and they stop all the time in the middle of the nowhere to get and leave things, super weird and we got really afraid. Take your own food cause the stops are really bad.
Feb 21, 2018
bus Intercity, Naga Travel
★★☆☆☆
They were late without communication. We were then dropped off at a petrol station and had to wait again for the coach to arrive... When we were eventually dropped off we had no idea if we were at the right place as no one spoke English and it was a fair way outside of the city centre...
Feb 21, 2018
bus Local, Naga Travel
★★☆☆☆
Turned up 45 minutes late with no communication. The bus was very run down and badly maintained. There was no information about me getting on a train or the fact it dropped me off know where near where I was meant to... I'd suggest getting a local travel company in Vientiane which are more helpful...
Feb 19, 2018
bus Standard AC, Naga Travel
★★★☆☆
Ticket printed 6am and asked me to appear 1 hr early, so I showed up at 5am... Turns out the actual bus is at 8am and the pickup only comes at about 6.30am. Other than that the pickup guy was helpful and spoke English, showed me where the bus was and explained that the ticket could be exchanged for a meal. It's more expensive than getting a ticket at the bus terminal yourself or through other sellers, but I felt that the premium for the service was worth it.
Feb 16, 2018
bus Intercity, Naga Travel
★★★★☆
Transfer from Paksé to Ubon according to schedule. No problems. Will use 12Go again

Naga Travel Stations

Vientiane Naga Travel Nong Khai train station Nong Khai Vang Vieng Naga Travel Nong Khai Chiang Mai Arcade Luang Prabang Naga Travel Morchit Luang Prabang Southern Bus Terminal Vientiane Haysoke Guest House Vientiane Northern Bus Terminal Pakse Naga Travel Vientiane Southern Bus Station 4000 Islands Naga Travel International Bus Stop Ubon Ratchathani Chiang Mai Bus Terminal 3 Luang Namtha Oudomxay bus station 2 Bus Terminal 2 Chiang Rai Kunming southern bus station Vientiane Soutchai Travel Vang Vieng Soutchai Travel