Naga Travel

Naga Travel Company Reviews

2.6
152 / 4,742
5 26
4 25
3 23
2 21
1 57
98.4% of 4,742 travelers were presumably happy with Naga Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Aug 16, 2018
bus Express Sleeper 41, Naga Travel
★★★★☆
It is a Looooong trip with not much keg room. As long as you're cool with that its ok. Bring your own water, snacks etc.
Aug 14, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
The trip took 15 hrs not comfortable at all
Aug 11, 2018
bus VIP36, Naga Travel
★★★★★
Nice large comfortable bus
Aug 1, 2018
bus Standard AC, Naga Travel
★★★☆☆
Good, careful driver, spectacular scenery but a loooooong trip. Not for the vertiginous. You spend a LOT of time very close to a sheer drop. The A/c didn't work so bus was a sauna, windscreen wipers didn't work (and it was raining). No communication, no head count. A Spanish girl was left behind at the lunch stop.
Jul 20, 2018
bus Standard AC, Naga Travel
★★☆☆☆
The bus was leaking water onto several seats, and one guy had to move 3 times. There was never any info about, what each stop consisted of, and how much time we had, so going to the toilet always felt a little risky, and you didn't know if or where you could buy food. There was a noodle soup included in the afternoon, but you need to bring water and plenty of snacks yourself. On the positive side the luggage got number tagged and matched your ticket, so no one should be able to leave with it at a stop. The driver had a good musical taste, but if you like it quiet you should sit in the back.
Jul 6, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
Good trip, no problems swapping voucher at bus station at Luang Prabang. Only thing is we stopped for quite a while just outside Luang Prabang without explanation. Still made it on time though. I was next to the toilet however, just unfortunate but horrible smell coming most of the time even though i was checking pretty often it was closed. Just luck of the draw. Anyway would recommend still because it was nice and easy.
Jun 24, 2018
bus VIP36, Naga Travel
★★☆☆☆
Took the bus at chiang mai. The bus was fine and we could be one by bed. But once we passed the lao border the drivers where in a hurry to arrive. Made short stop, asked us to all go in the same restaurant turned of the small lamps when the night came. Left the big light on and did not want to put the small lamps. Even after 3 persons asked for it. Droped all of us at 3 in the morning instead of 5. Next time I will stay in the bus until 5 to sleep... Of course no tuck tuck and no guest house where open at that time
Jun 18, 2018
bus AC Seater, Naga Travel
★★☆☆☆
Bus left 1 hour late. The time they publish is just the time they start picking people from hotels. It was a 4 hour trip. The bus was ok but the driving was awful. Driving fast on bad roads full of potholes even speaking on the phone while driving on dangerous roads with 40 people on board. Extremely irresponsible. On top of all this, the price charged by 12goasia is more than double what you pay for the same bus.
Jun 12, 2018
bus AC Seater, Naga Travel
★★★☆☆
The bus trip was good, decent bus with air conditioning and leg space etc. But we had to wait like 75 minutes in Vientiane before departure, and our tickets (bought from 12go.asia) was twice as expensive as the price listed at the travel agency where the bus left. All in all an alright bus trip, but factor in some extra time (even though it's only 110km and estimated 4 hours)
May 26, 2018
bus Express Sleeper 41, Naga Travel
★★★★★
Great service and friendly staff.
May 23, 2018
bus VIP24, Naga Travel
★★★★★
Smoking on bus made me sick. Otherwise fantastic
May 21, 2018
bus Standard AC, Naga Travel
★★★★☆
Bus did not leave on time but arrived earlier than scheduled. Good regular stops and good food stop for coupon use. AC could have been better.
May 5, 2018
bus VIP24, Naga Travel
★★☆☆☆
Dirty, broken, smelly... but it got us to Vang Vieng alive so!
May 2, 2018
bus Local, Naga Travel
★★★★☆
Bus was on time and we arrived early. Minibus in good condition, but very cramped. Driving was bumpy, fast and erratic at times (but have come to expect this while travelling SE asia!) Overalls not a bad journey at all
May 2, 2018
bus Intercity, Naga Travel
★★★★★
It was good trip. No issue.
Apr 13, 2018
bus Local, Naga Travel
★★★★★
All went well. The train was super clean and although it was late to Nong Khai the Thangaleng train was there and so was the driver. Yes he did charge us extra to get to our hotel but we would never have found it otherwise and 50 baht didn't break the bank!
Apr 6, 2018
bus Local, Naga Travel
★★★★☆
All went smoothly except 1 not clear that need to collect second train ticket before passing through passport control 2 the minibus driver offered to take us directly to our hotel for an extra 50 kip per person. I offered him a map to show us where it was but he refused. Later realised that we could have walked in 2 minutes although he took much longer.
Mar 25, 2018
bus Express, Naga Travel
★★★☆☆
We used Naga Travel for a 24 hour bus ride from Luang Prabang to Kunming. The ride itself was fine. The bus was slightly more modern than what we expected based on the pictures. We had short bathroom breaks every 2.5 hours with 3 longer breaks (20 min, 30 min and 3 hours in the middle of the night). Ticket pickup should be better explained. Naga Travel does not have an office in Luang Prabang. The company called Naga Travel Express is another travel agency. Tickets can only be picked up directly at the bus station ticket office.
Mar 24, 2018
bus Local, Naga Travel
★★★★☆
Driver almost left some people behind at a stop. Mini van was fine
Mar 3, 2018
bus VIP36, Naga Travel
★★★★☆
The bus was a great experience. The roads between the moutains was sometimes sketch but the landscape was worth it, but not the most confortable bus.
Mar 1, 2018
bus VIP36, Naga Travel
★★☆☆☆
We got an amazing bus from CHR to LN with separate cabins where you can actually lay down but on our way back (it was a night trip as well) we got a very regular bus with normal seats..nothing much VIP about it..
Feb 22, 2018
bus Local, Naga Travel
★★★★★
Excellent journey .
Feb 22, 2018
bus VIP36, Naga Travel
★★☆☆☆
The bus is ok, but the drivers are crazy and they stop all the time in the middle of the nowhere to get and leave things, super weird and we got really afraid. Take your own food cause the stops are really bad.
Feb 21, 2018
bus Intercity, Naga Travel
★★☆☆☆
They were late without communication. We were then dropped off at a petrol station and had to wait again for the coach to arrive... When we were eventually dropped off we had no idea if we were at the right place as no one spoke English and it was a fair way outside of the city centre...
Feb 21, 2018
bus Local, Naga Travel
★★☆☆☆
Turned up 45 minutes late with no communication. The bus was very run down and badly maintained. There was no information about me getting on a train or the fact it dropped me off know where near where I was meant to... I'd suggest getting a local travel company in Vientiane which are more helpful...
Feb 19, 2018
bus Standard AC, Naga Travel
★★★☆☆
Ticket printed 6am and asked me to appear 1 hr early, so I showed up at 5am... Turns out the actual bus is at 8am and the pickup only comes at about 6.30am. Other than that the pickup guy was helpful and spoke English, showed me where the bus was and explained that the ticket could be exchanged for a meal. It's more expensive than getting a ticket at the bus terminal yourself or through other sellers, but I felt that the premium for the service was worth it.
Feb 16, 2018
bus Intercity, Naga Travel
★★★★☆
Transfer from Paksé to Ubon according to schedule. No problems. Will use 12Go again
Feb 14, 2018
bus Express Sleeper 41, Naga Travel
★★★☆☆
Buses were great. I was unaware I had an asssigned seat. I have serious injuries and needed a seat closer to the front. Wifi would have been nice...but considering the mountainous terrain I figure impossible at reasonable rate.
Feb 11, 2018
bus Local, Naga Travel
★★★☆☆
Not enough space
Feb 10, 2018
bus Local, Naga Travel
★★★★☆
The way to Vientiane was fast and smooth, one stop on the way, minivan clean and nice :)
Feb 7, 2018
bus VIP24, Naga Travel
★★★☆☆
Seats were comfortable but totaly zero space for legs, bus moved one hour later from station and journey was longer two hours then scheduled. What’s more driver forgot that half passengers is leaving in Vang Vieng, so please be aware where you leave bus and count extra hours.
Feb 2, 2018
bus Local, Naga Travel
★★★☆☆
Well, this was not our best experience. Our trip from Nong Khai to Vang Vieng was not well organized by the local companies. 1) No bus to pick us up at the railway station at 7AM as specified on our voucher. 2) We found out by chance there was a train connection to Laos where our voucher was recognized ?! 3) A small bus took us to Vientiane where we were dropped off. 4) Another small bus was supposed to bring us to Vang Vieng, but we had to leave that bus and were put on a bigger (but shabby and old) bus. 5) Half way the trip the bus broke down and we were blocked for an hour. 6) We finally arrived in Vang Vieng at around 5PM. This, I have to stress, has nothing to do with the efficient reservation system of 12GO, but with the local companies who are not very much concerned about reliable transport means. Laos is not a rich country, but we have seen a lot of good busses overtaking us.
Jan 15, 2018
bus Local, Naga Travel
★★★☆☆
Not too bad. I don’t mine the additional cost to book on line. However I was not happy about being booked on a 9:00 bus from VangVieng, and being forced into a 10:00 bus. We were there at 8:20 people who arrived after us were allowed on the bus. I thought the point of paying more on line was to get a seat? This caused us to miss the earlier train to Nong Khai at the boarder. I was not impressed with Malany Travel agent. She was very rude and put us on the later bus. The transport from Vientiane was wonderful. He was pleasant and help us at the boarder. There was a lot of moving pieces and I thought it was fairly well organized. Thanks, Sharon
Dec 31, 2017
bus Local, Naga Travel
★★★★★
Train was very clean and comfortable. We had a pleasant trip. Toilets are also clean and well maintained.
Dec 24, 2017
bus VIP24, Naga Travel
★★☆☆☆
Allereerst een prima chauffeur (5) Verzoek aan ons om een half uur voor vertrek aanwezig te zijn. Vertrokken een uur later dan gepland De voorruit was gescheurd en afgeplakt De ramen aan 1 zijkant waren gescheurd De ramen waren zo smerig dat je nauwlijks naar buiten kon kijken Vervolgens werd er een lunch verstrekt in het meest smerige restaurant van onze vakantie Meerdere passagiers hebben er niets gegeten en dat terwijl er naast dit restaurant een eethuisje aanwezig was dat brandschoon was. Mijn stoelleuning zat vast kon alleen volledig achterover liggen.Bij medepassagiers lag de leuning los.En als klap op de vuurppijl koste de kaartjes ter plaatste 26 euro waar wij 1900 bath voor hebben betaald.Kortom de chauffeur een 10 en voor de rest een dikke onvoldoende.Vergat nog te vermelden dat de ongelofelijk smerige wc in de bus alleen toegangkelijk was voor een yoga master .
Dec 23, 2017
bus Local, Naga Travel
★★★☆☆
Great driver: dropped us on the right street for our car rental. Ropey vehicle though.
Dec 22, 2017
bus Intercity, Naga Travel
★★★★★
Good trip,no problems
Dec 20, 2017
bus Local, Naga Travel
★★★★☆
Road was bympy, but diver was good.
Dec 16, 2017
bus VIP36, Naga Travel
★★★★★
Incredible
Dec 5, 2017
bus VIP24, Naga Travel
★★★★☆
Indeed a luxerybus whereabouts you Can Lay down on their leatherseats. You lay VERY close so it's Nice to be wirh someone you know :)

Naga Travel Stations

Vientiane Naga Travel Nong Khai train station Nong Khai Vang Vieng Naga Travel Nong Khai Chiang Mai Arcade Luang Prabang Naga Travel Morchit Luang Prabang Southern Bus Terminal Vientiane Haysoke Guest House Vientiane Northern Bus Terminal Pakse Naga Travel Vientiane Southern Bus Station 4000 Islands Naga Travel International Bus Stop Ubon Ratchathani Chiang Mai Bus Terminal 3 Luang Namtha Oudomxay bus station 2 Bus Terminal 2 Chiang Rai Kunming southern bus station Vientiane Soutchai Travel Vang Vieng Soutchai Travel