Livitrans Express

Company Information

Livitrans Express was launched in 2007, connecting Vietnam's capital city, Hanoi, with Lao Cai, the gateway to the incredibly popular town of Sapa. Based in Hanoi, Livitrans Express runs private carriages on routes managed by Vietnam Railways and is one of the most popular operators for tourists looking to head north from Hanoi.

Routes served by Livitrans Express Train

Previously, Livitrans Express offered just one route but this service has since been expanded to cover three major routes throughout the country.

Hanoi–Lao Cai (Sapa)

Firstly, there is one train per day leaving Hanoi for Lao Cai at 21.30, arriving in the town at 05.25, so anyone looking to head to Sapa from there should arrive in the early morning. The journey to Lao Cai takes around eight hours and costs VND835,000 for a berth in a four-bed VIP sleeper carriage. The return journey is priced the same but leaves Lao Cai at 20.35, arriving in Hanoi at around 04.45.

Hanoi–Hue–Da Nang

A newer addition to the Livitrans Express schedule is the Hanoi – HueDa Nang route, which takes around 16 hours in total. There are two departures from Hanoi each day, at 19.30 and 22.00. The 19.30 departure arrives in Hue at 08.50 the next morning (13 hours) and arrives in Da Nang at about 11.25 (16 hours after leaving Hanoi). If you depart from Hanoi at 22.00, you'll reach Hue and Da Nang at 10.35 and 14.00 respectively. Tickets are priced at VND1,700,000 to Hue and VND2,000,000 to Da Nang.

If you're leaving Da Nang to head back to Hanoi, you have two options. Trains depart Da Nang at 12.45 and 14.13, taking around 3 hours to get to Hue and 16 hours to reach Hanoi. Prices are the same regardless of the direction you're travelling in.

Ho Chi Minh City–Nha Trang

You can also book tickets with Livitrans Express to travel between Ho Chi Minh City (HCMC) and the beach resort of Nha Trang. There is one train each evening, leaving HCMC at 20.30 (arrives in Nha Trang at 05.30) and departing Nha Trang at 19.10, which is scheduled to arrive in HCMC at 03.24. The journey takes around nine hours in either direction and costs VND1,100,000.

Pros

If you're travelling on the Hanoi – Da Nang route then you will be pleased with the well-scheduled arrival times, which minimises any hassle caused by arriving late at night or early in the morning, when it can be difficult to find accommodation.

There are also charging ports in all the carriages so you can ensure that your phone is fully charged in case you need to contact someone when you arrive, or to use your map to find your hotel.

All the carriages offered by Livitrans Express are four-bed VIP sleepers, so you know that you will be travelling in greater comfort than if you booked with another operator.

Cons

It can be worth getting to the station early, especially if you're boarding at the start of the route, as sometimes the carriages can be overbooked. Don't worry, you'll still get onto the train you booked but if you turn up just before the train departs then you may find someone in your seat and will have the hassle of trying to explain the problem to a guard. It's best to just get there in plenty of time.

The other major issue is that the cleanliness of the carriages isn't always up to the standard you might expect, especially as you're paying a little more than if your purchased a ticket with Vietnam Railways. The toilets on these carriages are western toilets but, again, they are not always as clean as you'd like.

Keep in mind

All the carriages on services with Livitrans Express are air-conditioned VIP sleepers so the beds are about as comfortable as it gets on an overnight train in Vietnam.

This company is primarily aimed at foreign tourists, so you are paying a bit of a premium for this service.

Also, if you're travelling between Hue and Da Nang it is probably not worth the extra cost to pay for a sleeper for just three hours, if this is the case then you should look at other operators as Livitrans Express doesn't offer seats, only sleeper berths.

Travellers reviews

The biggest complaint is the cleanliness of the toilets, unfortunately, this is likely to be the case on the vast majority of train services across the country. Livitrans Express carriages are part of a train managed by Vietnam Railways and the cleanliness on the standard carriages elsewhere in the train is likely to be just as much, if not more, of an issue.

The VIP four-bed cabins are ideal if you are travelling in a group of four as you will have a private room. Even if there are three of you, you might want to consider paying for an extra space so you can get a bit more room between you all as well as added privacy.

Livitrans Express Company Reviews

3.2
219 / 3,265
5 27
4 76
3 57
2 23
1 36
98.2% of 3,265 travelers were presumably happy with Livitrans Express as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jan 13, 2019
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Very cold on top bunks. Please turn aircon down a touch! Toilets were as expected but could do with someone cleaning every other hour. Beds are quite hard for someone with a bad back!
Jan 11, 2019
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★★
Everything went well. The airline staff were very friendly and we had a smooth flight. Perfect!
Jan 10, 2019
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We were not put in a livitrains carriage at all, just a normal one. We did not receive any free snacks or bottled water like promised. It was quite dirty but the sheets and pillow seems clean enough to sleep on at least. Bottom bunk was slightly cool, the people on the top bunks froze due to the air con being blasted. No toilet paper in the toilet so bring your own!
Jan 8, 2019
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★★
Vse probehlo v poradku, ciste pokoje, povleceni i zachody. Po zaplaceni vam prijde na mail voucher, ktery musite vymenit na nadrazi za listky na vlak. Ty vymenite v druhe nadrazni budove na ulici Tran Quy Cap. Staci ukazat voucher a oni vas nasmeruji k panovi, ktery vam preda listky. Nechodte do hlavni budovy nadrazi na ulici Le Duan, stejne vas poslou na vyse zminene nastupiste. Everything was clean and OK. You can exchange your ticket voucher into train tickets at “Tran Quy Cap” street. Do not waste your time to go to the main train station hall at Le Duan street ;)
Jan 7, 2019
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★★☆
Train was lovely. Very clean. Aircon wasn’t the best but definitely doable. We booked a 4 berth sleeper and it was fine. Bit of confusion at the ticket office over berths but all was sorted. Would definitely recommend for gettingvfrom Nha Trang to da nang.
Jan 7, 2019
train #SE22 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
Train was fine, but lacked some facilities found in the basic Vietnamese soft sleeper cabins. No USB charger and air conditioner stopped working in the middle of the night — very hot and humid journey
Jan 5, 2019
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★☆
Very helpful staff, good clean cabin, comfy sleep. Very relaxing ????????
Jan 3, 2019
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★★☆
We presented the voucher at the desk and were given boarding passes no problem for our family of six. They looked after our bags for a small fee while we looked around Nha Trang as we had come from Da Lat. We had a compartment with four beds and another for that two of us had to ourselves. Yes the toilets were pretty average and there were a few little cockroaches but staff were so nice with the kids and it is an adventure not the Hilton so enjoy what was a great overnight to Da Nang for our family.
Jan 1, 2019
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Overall it was good yet at some point toilet was shut down and out of operation for the rest of the journey
Dec 31, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
The night train experience is amazing. We travelled on Christmas Eve and the train staff up on a Christmas Party complete with visiting Santa, and we socialised with a lot of fellow travellers, sharing stories and drinks. The compartments are clean and tidy with everything you need for the night. Don’t expect a brilliant nights sleep however as the tracks are really bumpy and the carriages do clatter as the train goes along. But I would definitely recommend this experience to anyone travelling through Vietnam. The views after sunrise on the way to Hue are amazing!
Dec 29, 2018
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Train trip was okay but air con was very cold and could not be adjusted. Bed was clean but mattress very hard.
Dec 27, 2018
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Cabin was very nice with snacks also... male staff member asked money to have only 3 in cabin$200000, offered us white or red wine no charge then kept knocking on door a lot which was very odd... only for him to then charge us $400000 dong for wine.. we were suprised .. he then said $100000 dong then came back and said dont worry but we would have to have tea coffee in morning for $120000... the no 11 carriage was empty when we boarded 15:30pm at Hue' then upon the half way mark there were a lot of people in the cabins.. all full.. running around.. screaming.. very noisy... not the type of people that would have paid that much for ticket!!! We travelled from saigon to danang in first class sleeper , paid quarter price and had top service, no noise.. would not recommend again.. Extremely disappointed..
Dec 20, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Booking and picking up tickets was easy. Finding cabin is was chaotic. Toilet facilities very poor. Train was on time and cabin was adequate.
Dec 16, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★★
Very clean. Also the toilet was clean. Very good value. No wake up in the morning. We had a good sleep. The beds a little bit hard. We can really recommend this company. The staff could be more flexible. We had the cabin for our selves , but we could not change to lower beth for both of us when we asked the staff.
Dec 4, 2018
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
This train wasn’t as good as HCM to Nha Trang. But we did sleep well although it was about 2.5 hours late getting into Danang. (This actually suited us as we arrived at a more convenient time!)
Dec 2, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Clean and convenient. Very firm bed. Take your own toilet paper!!
Dec 1, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★★
Train was clean and comfortable But one of the staff woke me up an hour and half earlier claiming that we've reached my destination and told me to get off. Lucky I checked using my GPS to find out there's still 2 hours to go to reach nha trang. So maybe the company can add a display that shows which station they are at so that foreigners can understand where they are at Otherwise the ride was great.
Nov 26, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Typhoon Usagi slowed us down a bit. We started the trip by train but had tone finish by bus. All a fun experience with staff being very friendly but i should warn not one staff member could speak english or communicsate what was going on
Nov 11, 2018
train #SE2 VIP Sleeper 4x, Livitrans Express
★★★★☆
12go excellent as always. Train was okay. Not VIP sleeper as it says. Other passengers in my cabin took all the space under beds and on floor so no space for my bags or legs.
Nov 9, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Much better experience than expected. It was a bit confusing at the station with exchanging our voucher for tickets. Kept getting told to wait by the woman behind the desk. Then everyone started queuing to go onto platform and got tickets at that stage. We shared our cabin with two passengers who took up all the floor space with huge cases. We just had backpacks so kept them on our beds. So if you can afford it, buy 4 tickets for the whole cabin!! Got coke, water, a cake and banana. Beds were ok and we slept well. A pillow, thin duvet and blanket provided. There is a car to buy food and drink and also a food trolley goes along too. Toilets were kept clean although toilet roll was gone by the morning. Our departures and arrivals were bang on time.
Oct 15, 2018
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Our big complaint is announcing every stop all throughout the night. The staff could knock on the doors of the people getting off the train since they know who is getting off at what station. We were given coke (of which we don't drink) and water to drink and two bread snacks. The staff was very cordial and pleasant. We definitely don't think the extra price over Vietnam trains was worth it because there really wasn't any extras.
Sep 28, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We booked VIP First Class Sleeper. It's certainly not that. It was a very old train and the only thing that distinguished our comparment from the class below was a vase of very shabby red plastic flowers. Perhaps we were unlucky and got an old train but it's nothing like the picture on the website. Also once you have made your booking it is absolutely impossible to contact 12GoAsia you want to ask questions or make changes, you just get in a loop on the website of previous questions and suggested responses and if it didn't answer your question the website sends you back to the beginning only to start all over again. Make sure your booking is correct as you won't be able to change it or get a refund. Tip turn off loud speaker in your room there's an off switch above the door.
12Go response:
We are sorry for any trouble but dozens of customers contact us everyday by going to the website and opening a support case or by entering their email and booking ID in the ‘Ask a Question’ section of the website. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #636844](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8weS9JMThuY0pOUERNTE0rTUN2WTA4OHhOeVVqT3l5bUpOQ3B4VEhTM05FZ0tkeXRJY2piTlNqSXl5RXdMeS9FT3pIS3FERElPOGtyS0Nnc0x6SEl6Q2FweXJJb0tqeklOTkhhMEJRQT0,)
Aug 19, 2018
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Always fun to sleep on a train and a great experience for our teenage son who hadn't been on a sleeper train before. But not sure I'd describe this as VIP. Very bumpy ride and only served snacks rather than a hot meal, some of which not included in package which we were only told after tucking in! Booking system not great either as we weren't able to get the train at time we wanted despite showing availability on website. Very unclear what was included in package so glad we ate well before boarding as we'd have been hungry just eating snacks on offer.
Aug 17, 2018
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Overall the trip was fine, however we found several cockroaches in the room that we had to kill. We suggest to keep warm clothes since the air conditioning is pretty strong and an anti-bug!
Aug 17, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
AC stopped halfway thru the night
Aug 13, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Had a good trip between HCM and Nha Trang on what seemed to be a newish train. Cabin was clean and we were able to sleep well. Only negatives were the toilets which were not overly clean and the smell of which was throughout the train. Would travel again.
Aug 9, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Station staff not very helpful. Cabin was good and clean a nice touch was the food and drink provided in the cabin. Very noisy but it is a train after all. Toilets were not the best and need to be checked on regularly by staff to keep clean and tidy. 2 more sleeper train journeys coming up this week!!
Aug 9, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
Vip was not privet we also got one extra person in the cabin. Bed was used by somebody before. Service off staff on the station to help with the ticket's was perfect.
Aug 4, 2018
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★★
Given that this is Vietnam, the experience was pretty good. A man at Saigon met us at the station and walked us to our cabin. The cabin was reasonably clean. It was a smooth experience. Book with 12go with confidence.
Aug 2, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Enjoyed the ride, especially the views in the morning. However, sleep disturbed by the workers on board, constantly knocking on the door for trivial reasons. Very little difference between VIP and booking directly with Vietnam railways except I paid a lot more for my tickets through Livitrans Express!
Aug 2, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
We had booked Violette but, as often happens it seems, got transferred to Livitrans (were informed of this in good time). The train is clean and comfortable. Good air con. Polite friendly staff - good English and a sense of humour. The toilet was still very clean in the morning. Each person was given a can of Coke, bottle of water, chocolatey bread roll, and a banana. And a roll of toilet paper per cabin. You can’t pull curtains across your bed but I preferred that - felt less claustrophobic and I was happy on the lower berth. I felt very safe and secure, especially with my suitcase wedged under my own bed. Maybe people expect more - but this is a train - don't expect soft beds - of course there might be noise and movement as you trundle down the tracks. We left on the dot and arrived within 15 minutes of scheduled time. The only reason I didn't give this 5 stars is because of the faff at the station. We couldn't work out how to get the voucher - kept being told to wait - until it felt like a frantic rush at the last minute and then we were given a voucher which did not have our passport numbers on. Not sure if this is for Livitrans to improve, or the railway station authorities themselves. Thumbs up for suitcase storage at the station - it helped us as we left our suitcases in huge lockers for six hours. No idea if we paid over the odds (100,000 dong) but felt it was worth it.
Aug 1, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★☆☆
The wagon was not so Very clean.
Aug 1, 2018
train #SP2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
The cabin was clean, but the other passengers stole our refreshments. We were blamed for it and were forced to give up the water we'd bought the day before. I was afraid we'd get kicked off the train! The staff was very rude after that exchange, and the people with whom we were sharing a berth were as well. Alao, the bathroom was disgusting as some of the "water" had sloshed out during the trip. We had to walk over the staff sleeping on the floor. Shouldn't they get beds, for goodness' sake?! Oh well. I wasn't expecting the Ritz, but come on...
Jul 29, 2018
train #SE2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Overall, a fascinating experience. I left plenty of time and needed it to realise I had to change my emailed voucher for a proper train ticket. Not obvious and communication difficult but managed it. My train had changed from SE4 to SE2 but worked out OK. Not the most comfortable ride and the toilets awful. But I’m glad I did ithis journey and it was a time efficient way to travel.
Jul 29, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Timely departure and clean VIP Sleeper. Even toilet was kept clean during the travel. Beds were not very comfortable, very hard. And complementary breakfast could have rather been skipped.
Jul 21, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★☆
Nice clean cabin, and water and snacks which we weren’t expecting! Exchanging your vouchers at Checkin wasn’t very obvious, people at desks weren’t very helpful when we went earlier on, a parry from saying come back later. Essentially you need to arrive 1hr before the train departure time and then you’ll need to find the checkin person who has your tickets who will be hanging around the Checkin desk area. Once on the train, we settled in fine. Was noisy until about 2:30am so don’t count on getting a great nights sleep but wasn’t a surprise for us (our kids slept through it fine but yours may not). All in all we thought it was fine for the price, about $75 each for a 4 berth VIP Livtrans cabin between Hanoi and Hue)
Jul 17, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Total confusion at Hà Nội railway station... our vouchers said arrive an hour before the train departure but there were no Livitrans staff members around until around 30 mins prior to departure. The toilets in the sleeping cars are absolutely filthy, the conductor unsmiling, the beds hard and the bedding could be better. All that being said, we were comfortable enough, the trip was an adventure, and we really enjoyed it on balance. The scenery from Hanoi to Da Nang is amazing and the stretch between Hué and Da nang makes it worthwhile.
Jul 16, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
They put my friend and I in different cabins which kinda ruined the experience.
Jul 16, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Everything went well, couches are for Europeans a litlle small but not to bad
Jul 15, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We had booked a VIP Sleeper which was very clean and tidy. Toilets were maintained well during the journey also however the beds where extremely uncomfortable to the point it might have been more comfortable sleeping on the ground. We booked VIP due to the 13 hour journey however the 1st class sleeper we had the night before from Sapa (Lao Cai) to Hanoi was so much more comfortable. If Livitrans provide more comfortable mattresses then it would be VIP but with the ones provided it was more like a hard sleeper experience.

Livitrans Express Stations

Hanoi Hue Danang Sapa Lao Cai Nha Trang Ho Chi Minh City