Grouptour

Quick company Intro
Grouptour is one of the countless private operators on the hugely popular tourist route connecting Hanoi with Sapa. With Grouptour you know that you’ll be arriving in the centre of Sapa and won’t have the hassle of changing in Lao Cai as is the case if you were to choose to make the trip by train.

Routes served by Grouptour
Grouptour offers one route only, making the scenic journey through the mountains to Sapa before heading back again to Hanoi. There are three buses each day leaving Hanoi for Sapa, departing at 06.30, 13.00, 22.00 which are scheduled to arrive at 12.00, 19.30 and 04.30 (the next morning) respectively. The trip will take 6 ½ hours and is priced at VND230,000 in either direction.

Visitors leaving Sapa for Vietnam’s capital, Hanoi, have even greater choice. There are five buses every single day making the trip, leaving at 08.00, 13.00, 14.30, 15.30 and 22.00, which are scheduled to arrive in Hanoi throughout the day between 04.30 and 22.00. With such a variety of departure and arrival times, there is sure to be one which fits your schedule.

Pros
Grouptour tickets tend to be cheaper than those offered by its competitors so is a popular option for visitors on a budget. Prices are also far lower than train tickets between Hanoi and Sapa, with the added bonus of not having to change at Lao Cai and making the remainder of the trip by bus.

There are a very good range of services offered by Grouptour so there is bound to be at least one departure that will suit you, whether you need to arrive in Sapa in time for a trek or to make sure you don’t miss a flight from the airport in Hanoi.

Cons
Due to the low cost, Grouptour services are not always the highest quality. The buses themselves can be older than you’d find elsewhere and may not necessarily be as comfortable as you’d like.

Another major issue with travelling by bus is that delays are fairly common, it’s not unusual to arrive an hour or so late so bear this in mind if you are on a tight schedule. Even with delays the journey will still be quicker than catching the train though!

Keep in mind
Grouptour is one of the cheapest options for reaching Sapa from Hanoi and the service you receive can reflect this. If you’re cornered about the quality or comfort of the buses then you might want to consider paying a little more with another operator.

What travellers say
Grouptour is one of the most popular transport operators with budget travellers as it is a very cheap and fairly reliable service to take you to Sapa. Although it might not be as comfortable as a sleeper train, it costs less than half the amount and will get you there in less time as well. This makes it a popular choice with those visiting on a tight schedule.

Usually the biggest cause for complaints are delays and the comfort aboard the buses. Unfortunately, delays are commonplace across Vietnam, whether you are travelling by bus or train, and there is little that can be done to avoid this. It might make you feel better to know that even taking the almost inevitable delays into account, you’ll still almost certainly arrive at your destination more quickly than if you’d made the trip by train.

The comfort of Grouptour services is a common issue but is to be expected from a budget option. You can pay far more with other operators for a slightly better standard but whether you consider this worthwhile is entirely up to you.

Buy Grouptour Tickets

Ha Giang - Hanoi
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Bus Semi Sleeper
09:45, 20:45
Bus VIP 20 20
07:30, 20:30
Bus VIP Sleeper 41 41
14:30, 20:00
Ha Giang - Hanoi
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Charter Van 9pax 9
Ha Giang - Hanoi
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06:30, 15:45
Hai Phong - Hanoi
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07:00, 08:30, 12:00, 15:30
Hai Phong - Hanoi
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Charter Van 9pax 9
Hanoi - Da Nang
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18:30
Hanoi - Ha Giang
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Bus Semi Sleeper
06:15, 11:00, 19:00
Bus VIP 20 20
07:30, 20:15
Bus VIP Sleeper 41 41
14:30, 20:00
Hanoi - Ha Giang
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Charter Van 9pax 9
Hanoi - Ha Giang
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06:30, 15:30
Hanoi - Hai Phong
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07:30, 10:00, 12:00, 14:00
Hanoi - Hai Phong
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Charter Van 9pax 9
Hanoi - Hoi An
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18:30
Hanoi - Hue
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18:30
Hanoi - Mai Chau
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07:15
Hanoi - Ninh Binh
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08:00, 08:15, 10:15, 16:15
Hanoi - Ninh Binh
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Charter Van 9pax 9
Hanoi - Ninh Binh
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07:10, 09:10, 10:10, 11:10, 12:10, 13:10, 14:10, 15:10, 16:10, 17:10, 18:10
Hanoi - Phong Nha
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18:30
Hanoi - Quang Ninh
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08:00
Hanoi - Quang Ninh
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06:45, 07:30, 07:45, 08:30, 08:45, 09:30, 09:45, 10:30, 10:45, 11:30, 11:45, 12:30, 12:45, 13:30, 13:45, 14:30, 14:45, 15:30, 15:45, 16:30, 16:45, 17:30, 17:45
Hanoi - Sapa
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Bus AC Seater
07:00
Bus Semi Sleeper
06:45, 08:45, 09:45, 12:00, 13:20, 14:25, 17:00, 21:15, 21:40, 23:00
Bus VIP 20 20
06:30, 12:00, 21:40, 22:20
Bus VIP 27 27
06:45, 07:15
Bus VIP Sleeper 41 41
07:00, 13:00, 22:00
Hanoi - Sapa
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Charter Van 9pax 9
Hanoi - Sapa
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06:30, 06:40, 06:50, 07:00, 07:10, 07:20, 07:30, 14:30, 14:45, 15:00
Ninh Binh - Hanoi
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07:00, 13:00, 16:00
Ninh Binh - Hanoi
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Charter Van 9pax 9
Ninh Binh - Hanoi
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06:10, 07:10, 08:10, 09:10, 10:10, 11:10, 12:10, 13:10, 14:10, 15:10, 16:10, 17:10, 18:10
Quang Ninh - Hanoi
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06:45, 07:45, 08:45, 09:45, 10:45, 11:45, 12:45, 13:45, 14:45, 15:45, 16:45, 17:45
Sapa - Ha Giang
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07:30
Sapa - Hai Phong
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07:45, 08:15, 20:15
Sapa - Hai Phong
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Charter Van 9pax 9
Sapa - Hanoi
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Bus AC Seater
15:15
Bus Semi Sleeper
07:00, 07:30, 08:00, 12:00, 12:15, 13:30, 14:30, 16:15, 21:10, 21:20
Bus VIP 20 20
08:00, 11:00, 14:00, 23:00
Bus VIP 27 27
15:15, 15:45
Bus VIP Sleeper 41 41
07:30, 15:30, 22:00
Sapa - Hanoi
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Charter Van 9pax 9
Sapa - Hanoi
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07:40, 07:50, 08:00, 14:30, 14:40, 14:50, 15:00, 15:10, 15:20, 15:30
Sapa - Quang Ninh
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Bus Semi Sleeper
03:30, 18:00
Bus VIP 24 24
16:15, 17:45

Grouptour Company Reviews

3.0
1282 customer reviews
5
23%
4
19%
3
15%
2
16%
1
26%
97.5% of 21,135 travelers were presumably happy with Grouptour as they left good or no review
BG
1
Bus Standard AC, Grouptour, Nov 15, 2019
This is possibly the worst trip I have done in vietnam. The operator does not care for customers at all. They stop to collect goods along the way, and these goods are then put onto the bus in between the customers. Car batteries were placed under seats taking up customer legroom.. the place where they stop for bathroom breaks was disgustingly dirty. The bus left one hour late. When we arrived in ninh binh, the bus operator stopped at the wrong place, and customers were offloaded before the main stop causing us to have to catch a taxi to complete our trip. The bus driver stops for his own food, but passengers are not allowed to get off. The bus was VERY OLD, and uncomfortable.. it was a nightmare trip. I don't recommend it at all. Rather use the train.
GH
4
van VIP, Grouptour, Nov 15, 2019
The Van was comfy and nice, plus the seat belt worked. Though the USB port on my side didn't worked I used another one to charge my phone.
VB
4
Bus Semi Sleeper, Grouptour, Nov 13, 2019
Messy, chaotic and unorganized onboarding (Sapa - Catba). But despite that the trip was not bad. It's really OK for sleeping. Do not take massive bags as cabin-baggage, there is not much space for it. In total - good and cheap way to get from Sapa to Catba Island without wasting the whole day.
BG
4
van VIP, Grouptour, Nov 13, 2019
The busses are super luxurious. It would have been better if we had been told that we had to change busses, and we were nearly offloaded at the wrong spot 3 times. Luckily we were tracking with google maps and insisted on the correct drop off.
SK
4
Bus Semi Sleeper, Grouptour, Nov 10, 2019
IT was ok, bus on schedule, friendly stuff. Sleeper places are to small for 1,8m and more people
CS
2
Bus Semi Sleeper, Grouptour, Nov 10, 2019
Everything was super confusing and unstructured. We were not allowed to eat anything on the bus, from 20.15 pm to 7 am... we had only one toilet break which occurred at 22 pm and nothing after that. At least we arrived a little bit before schedule.
VP
2
Bus Semi Sleeper, Grouptour, Nov 10, 2019
The bus leave with 30 minutes of delay. The seats are really short, maximun 1,5mt. The driver honked all the way and drived really fast, we could not sleep and we arrived two hours before the time of arrive. He got off everyone 5km form the point of arrive that was write on the ticket so we had to pay for a man that brought us to the hostel.
JH
3
van VIP, Grouptour, Nov 9, 2019
Journey was ok but operator tried to amend original plan. After several emails we managed to maintain initial itinerary.
PG
2
Bus Semi Sleeper, Grouptour, Nov 7, 2019
Without the help of a friendly hostel, the bus and company would forget about us. Bus delayed 2 hours. Shitty conditions, never again.
TK
5
van VIP, Grouptour, Nov 6, 2019
The driver was kind and dropped me off at Noi Bai airport. It took some time before we finally departed from Ha Giang because I was the first one on the bus and we had to pick up of other passengers at their hotels
TK
5
Bus Semi Sleeper, Grouptour, Oct 28, 2019
Perfect trip. We left on time and arrived before schedule.
JS
2
van VIP, Grouptour, Oct 27, 2019
Driving dangerous. Drivers are rude. On our way back they menace to throw our luggage and not get us back to hanoi because we refused to change seats (on the ticket puts first come first seat we came the first and they shouted at us and threat us saying we won’t travel unless we chaged seats). Rude and agressive people.
RW
3
van VIP, Grouptour, Oct 25, 2019
We were on time 7:15 (pick up 7:30) bus was already gone and we had to wait. We needed to go in the back, we did not get any option. No eating allowed which I can understand. We arrived at a break point and driver suddenly got out and left, did not tell us how long the break would be. Driving like crazy in the mountains and almost made an accident. He did ask us were our hotel was and dropped us off so that was really nice.
MK
5
van VIP, Grouptour, Oct 24, 2019
Everything was perfect, they dropped us in front of homestay. Really recommend this bus.
MK
2
Bus Semi Sleeper, Grouptour, Oct 24, 2019
Bus was dirty with bugs inside, there was no light and flush in toilet. Also there was no information about stops arrival time in fact we arrived over 1h earlier what makes a difference for sleeping bus because we had to wait for next bus.
HM
3
van VIP, Grouptour, Oct 21, 2019
A/C was good and trip was safe but the bus was an hour late and by the time we got on the bus we were stuck at the back where seats don't recline and ride quite bumpy
NS
2
Bus Semi Sleeper, Grouptour, Oct 21, 2019
All buses going from Ha Giang to Hanoi didnt recognise the ticket and refused to take me on board. Had to call the ticket number multiple times before someone answered to confirm the bus company which the ticket was actually booked for. I was the first person on the bus yet refused to be seated somewhere of my choice. Departed almost an hour late. Reached destination 1 hour 45 mins late. No pick up bus from My dinh to hotel as stipulated on ticket, I had arranged this via email prior and was left paying for a taxi at 4am.
FE
3
van VIP, Grouptour, Oct 19, 2019
Sitting in the back was really annoying. All the rest was perfect
JS
4
Bus Semi Sleeper, Grouptour, Oct 19, 2019
After reading rewies I was afraiding but traveling in bus was confortable - I slept almost whole time, good driver, limited honking. But what was horrible to get to the bus - no seats reservation, total mess during onboarding. Seats reservation and it will be 5 stars.
TI
2
Bus Semi Sleeper, Grouptour, Oct 14, 2019
The travel itself was ok, but when we got to Hanoi we just stand at the bus station, no one telling us what's happening. At the end me and my friend decided to go down by ourselves, and as we were taking the bags, the driver started to move. It was an unpleasant experience

Grouptour Stations

Hanoi SSB Sapa SSB Dien Bien Phu Bus station Muang Khua Bac Ha SSB Cat Ba SSB Hanoi SB Hanoi Ha Giang Ha Giang SSB Ha Long SSB Tuan Chau SSB Hanoi My Dinh Ninh Binh SSB Sapa Halong Bay Tuan Chau Cat Ba Ninh Binh City Hotel Transfer Hanoi Airport Bai Chay Bus station Mai Chau Sinh Mu Cang Chai SSB Friendship Pass Lang Son Ninh Binh SB Cat Ba SB Mu Cang Chai SSB Mu Cang Chai SSB Hanoi SSB