Giant Ibis Transport

4.4
5,961 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Giant Ibis Transport

Company Information

Giant Ibis Transport launched operations in June 2015, and since then has already become one of the best and most modern operators across Cambodia.

The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Giant Ibis bus terminals

In Phnom Penh, Siem Reap, and Kep Giant Ibis buses depart from the company’s own bus stations.

In Sihanoukville, Kampot, and Ho Chi Minh passengers board busses at centrally located Giant Ibis ticket offices.

In Bangkok, there are two departure points – one in Bangkok’s backpackers’ district, Khao San Road, and the other by the 12go office near Makkasan Station of Airport Rail Link and just two steps from Hua Lamphong Railway Station.

Routes served by Giant Ibis

Giant Ibis buses connect Cambodia’s capital of Phnom Penh with the country’s main tourist destinations: Siem Reap, Sihanoukville, Kep and Kampot.

Siem Reap

Phnom Penh–Siem Reap is the main route that Giant Ibis offers.

The duration of the journey is between 6 and 7 hours.
As the route enjoys great popularity, Giant Ibis operates between 5 and 6 departures a day.
There are both day buses and night buses between these two destinations.

Giant Ibis night buses are sleeper buses with three berths per row – one single berth and two more berths adjacent to each other.

Kep and Kampot

It is one and the same bus that plies the road between Phnom Penh and Kep calling to Kampot en route. The journey takes from three and a half to four hours respectively.

As Sihanoukville is having tough times here with a lot of construction, Kampot can be an alternative.

Sihanoukville

A popular seaside resort of Sihanoukville is 6 and a half hours away from Phnom Penh by bus.

Siem Reap–Sihanoukville and Kampot

While you always can self-connect via Phnom Penh changing one Grand Ibis bus to another, there is also a direct service between Siem Reap and Sihanoukville. Taking a direct bus is faster than travelling via Phnom Penh – it takes just 10 hours.

Siem Reap–Sihanoukville is the only route besides Phnom Penh–Siem Reap that is also served by Giant Ibis overnight bus.

After calling to Sihanoukville, the bus proceeds to Kampot.

International service

Currently, Giant Ibis Transport operates two international routes: to Thailand and Vietnam. The operator helps to make the process of border crossings on these services are as hassle-free as possible.

  • Siem Reap–Bangkok in Thailand
    It is a fast, convenient and stress-free way to travel between the Thai capital and the gateway to the temples of Angkor and vice versa though you have to take care of your visa travelling either way.

There are no night buses on this route and the journey takes between 8 and 9 hours.

Similarly to the previous route, no overnight buses are available here. The whole journey takes under 7 hours and you should hold a valid visa to be admitted to board a bus in either direction.

How to book

You can book Giant Ibis bus seats both online and off-line.

  • At the Giant Ibis bus stations and ticket offices – you have to get there in person
  • Online via the company’s official website – booking opens 10 days prior to the departure date; fees apply for credit card processing
  • Via our website – no time restriction on advance Giant Ibis bus booking apply.

Giant Ibis Bus Reviews – Pros

  1. Giant Ibis is one of the most professional and reliable private operators in Cambodia with the service and quality of vehicles as close as it gets to the North American and European standards that you may be used to.

  2. The company’s website is incredibly detailed and easy to navigate if you need any additional information.

  3. Giant Ibis bus schedule is convenient and offers a very wide range of departure options throughout the day.

  4. Several routes feature both day and overnight buses, the latter being a handy time- and money-saver.

  5. Most Giant Ibis buses have Wi-Fi as well as individual power sockets, which is a rarity.

  6. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

Giant Ibis Transport Reviews – Cons

  1. There are no toilets on board Giant Ibis services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

  2. When travelling alone and taking a sleeper bus, be sure to understand which berth you book – a single one or one of the two adjacent berths. It is not always a good idea to spend your night journey side by side with a stranger.

Read more

Giant Ibis Transport Popular Routes

Kep - Phnom Penh
07:30, 13:45
Sihanoukville - Phnom Penh
13:30, 19:00
Phnom Penh - Ho Chi Minh City
Bus Universe Luxury
09:45
Bus Universe Noble 37
08:00, 09:45
Siem Reap - Bangkok
07:45, 09:00
Phnom Penh - Kampot
08:00, 14:45
Bangkok - Siem Reap
07:45, 09:00
Kampot - Siem Reap
Bus Kia Grandbird
19:00
Bus Universe Luxury
08:30
Siem Reap - Sihanoukville
Bus Kia Grandbird
22:00
Bus Sleeper Bus
22:00
Siem Reap - Phnom Penh
Bus Universe Luxury
08:45, 09:45, 12:30
Bus Kia Grandbird
22:00, 22:30
Siem Reap - Kep
08:45
Phnom Penh - Kep
08:00, 14:45
Kampot - Phnom Penh
08:30, 14:45, 19:00
Siem Reap - Kampot
Bus Universe Luxury
08:45
Bus Kia Grandbird
22:30
Kep - Siem Reap
07:30
Sihanoukville - Siem Reap
Bus Sleeper Bus
19:00
Bus Kia Grandbird
19:00
Phnom Penh - Siem Reap
Bus Kia Grandbird
22:30, 23:00
Bus Universe Luxury
08:45, 09:45, 12:30
Phnom Penh - Sihanoukville
08:00
Ho Chi Minh City - Phnom Penh
Bus Universe Noble 37
08:00, 09:45
Bus Universe Luxury
09:45
NaN Passengers

Giant Ibis Transport Schedule & Timetable

ClassDeparture StationArrival StationDepartureArrivalTravel time
Exclusive VIP SeaterBangkok Giant IbisSiem Reap Giant Ibis09:0017:308h 30m
Exclusive VIP SeaterBangkok Giant IbisSiem Reap Giant Ibis07:4516:158h 30m
Universe LuxurySihanoukville Giant IbisPhnom Penh Giant Ibis19:0022:003h 0m
Universe LuxurySihanoukville Giant IbisPhnom Penh Giant Ibis13:3016:303h 0m
Universe Noble 37Ho Chi Minh Giant IbisPhnom Penh Giant Ibis09:4516:156h 30m
Universe Noble 37Ho Chi Minh Giant IbisPhnom Penh Giant Ibis08:0014:306h 30m
Universe LuxurySakura Avenue Phnom PenhSiem Reap Giant Ibis08:4514:456h 0m
Universe LuxurySakura Avenue Phnom PenhSiem Reap Giant Ibis09:4515:456h 0m
Universe LuxurySakura Avenue Phnom PenhSiem Reap Giant Ibis12:3018:306h 0m
Universe LuxurySiem Reap Giant IbisSakura Avenue Phnom Penh08:4514:456h 0m
Universe LuxurySiem Reap Giant IbisSakura Avenue Phnom Penh12:3018:306h 0m
Exclusive VIP SeaterSiem Reap Giant IbisBangkok Giant Ibis09:0017:308h 30m
Exclusive VIP SeaterSiem Reap Giant IbisBangkok Giant Ibis07:4516:158h 30m
Universe LuxuryHo Chi Minh Giant IbisPhnom Penh Giant Ibis09:4516:156h 30m
Universe LuxurySiem Reap Giant IbisPhnom Penh Giant Ibis09:4515:456h 0m
Universe LuxurySakura Avenue Phnom PenhSihanoukville Giant Ibis08:0011:003h 0m
Universe Noble 37Sakura Avenue Phnom PenhHo Chi Minh Giant Ibis08:0014:306h 30m
Universe LuxuryKampot Giant IbisPhnom Penh Giant Ibis14:4518:454h 0m
Universe LuxuryKampot Giant IbisPhnom Penh Giant Ibis08:3012:304h 0m
Universe LuxuryKampot Giant IbisPhnom Penh Giant Ibis19:0023:004h 0m
Kia GrandbirdPhnom Penh Giant IbisSiem Reap Giant Ibis22:3004:306h 0m
Kia GrandbirdPhnom Penh Giant IbisSiem Reap Giant Ibis23:0005:006h 0m
Kia GrandbirdSiem Reap Giant IbisPhnom Penh Giant Ibis22:0004:006h 0m
Kia GrandbirdSiem Reap Giant IbisPhnom Penh Giant Ibis22:3004:306h 0m
Kia GrandbirdSiem Reap Giant IbisKampot Giant Ibis22:3008:009h 30m
Universe LuxuryPhnom Penh Giant IbisKampot Giant Ibis14:4518:454h 0m
Universe LuxurySakura Avenue Phnom PenhKampot Giant Ibis08:0012:004h 0m
Universe LuxurySakura Avenue Phnom PenhHo Chi Minh Giant Ibis09:4516:156h 30m
Kia GrandbirdSiem Reap Giant IbisSihanoukville Giant Ibis22:0008:0010h 0m
Kia GrandbirdKampot Giant IbisSiem Reap Giant Ibis19:0004:309h 30m

Giant Ibis Transport Stations

Bangkok Giant IbisPhnom Penh Giant IbisHo Chi Minh Giant IbisKampot Giant IbisSihanoukville Giant IbisSiem Reap Giant IbisSakura Avenue Phnom PenhSihanoukville via KampotKep Giant Ibis

Giant Ibis Transport Company Reviews

M C
The driver and the conductor was so reliant.
Bus Exclusive VIP Seater, Giant Ibis Transport, Apr 19, 2024
T
The bus ran to time and the staff's explanation of each step of the border process was clear, meaning there were no issues, even when other travellers did not have the correct visas. The staff fixed this and after only a short delay everyone was back on the bus.
Bus Universe Noble 37, Giant Ibis Transport, Apr 15, 2024
L L
All was perfect.
Bus Universe Luxury, Giant Ibis Transport, Apr 7, 2024
D J
On time. Comfortable bus.
Bus Universe Luxury, Giant Ibis Transport, Apr 3, 2024
C T
Very comfortable and on time
Bus Exclusive VIP Seater, Giant Ibis Transport, Apr 1, 2024
N K
Good staff , Good Service , Comfortable
Bus Exclusive VIP Seater, Giant Ibis Transport, Apr 1, 2024
R M
Completely uncomfortable, we were in the back on the wheels, we felt every hole or bump in the road. The mattress was hard as a board, and I had marks and pains in my spine for the next few days. I would have preferred to pay a bit more but travel in better conditions.
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Bus Kia Grandbird, Giant Ibis Transport, Mar 15, 2024
D
Everything was ok.
Bus Universe Luxury, Giant Ibis Transport, Mar 13, 2024
A G
This was unexpectedly a sleeper bus for the short journey
Bus Universe Luxury, Giant Ibis Transport, Mar 13, 2024
B W
Really helpful, lovely guide
Bus Exclusive VIP Seater, Giant Ibis Transport, Mar 13, 2024
D C
Great service, absolutely no hassle going across the board from Vietnam to Cambodia. Already booked the operator for another trip in a few days because we were so happy with the service
Bus Universe Noble 37, Giant Ibis Transport, Mar 8, 2024
L W
Honestly couldnt fault this trip at all! Staff was so good at keeping us informed about what was happening, when we stop etc. will definitely use giant ibis again whenever i get the chance :)
Bus Universe Noble 37, Giant Ibis Transport, Mar 5, 2024
M H
It Should Be 3 Seats In A Row, Which Is Business Class Anyway.
Bus Universe Noble 37, Giant Ibis Transport, Feb 27, 2024
M
Everything went smoothly. The border crossing was also super easy thanks to the staff. The only thing you have to pay for yourself is lunch, which is not as described in the booking.
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Bus Universe Luxury, Giant Ibis Transport, Feb 24, 2024
A T
Siem Reap to Bangkok - The best and most confortable trip I've done in Thailand, Vietnam and Cambodia so far
Bus Exclusive VIP Seater, Giant Ibis Transport, Feb 12, 2024
P G
Very good transport
Bus Universe Luxury, Giant Ibis Transport, Feb 12, 2024
J A
Good service, and plenty of space for people around 1,80 meters. There was free wifi, water, blankets and pillows. The bus arrived at 4.30 but it did not matter that it was later than indicated so early in the morning.
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Bus Kia Grandbird, Giant Ibis Transport, Feb 11, 2024
M C
A/C wasn't very efficient. Excellent service. Good experience overall.
Bus Universe Noble 37, Giant Ibis Transport, Feb 10, 2024
I R
Great ride. Comfortable seats, courteous and helpful staff, several stops, and a small lunch. Highly recommended.
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Bus Exclusive VIP Seater, Giant Ibis Transport, Feb 4, 2024
J A
Bus at time, exchange money at their office Dong to Riel, SIM card a bit more expensive than the original but available with the best phone provider of Cambodia "cellcard" for 12$/30 days (6go per day + 120min call). The bus was comfortable and the stuff really friendly and English speaker. They provide some snack on the way and few stops to rest. They are also the one dealing with the passeport and visa for Cambodia. I recommande this company!
Bus Universe Noble 37, Giant Ibis Transport, Jan 31, 2024
S T
The journey is smooth. The bus is comfortable, the staff attentive. The company is bad for its customers.
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Bus Universe Luxury, Giant Ibis Transport, Jan 20, 2024
L B
The bus ride was good but they sold us tickets for the speedboat to get to the island. They told us that the boat would stop where our hotel was, so we bought the ticket with them. At the boat, we were told that the boat would not be stopping at our bay, but that water taxis would be waiting there. When we arrived, we realized no water taxis were nearby. Had to pay way too much to a local for him to take us to our hotel. So if you go to M'pai Bay, don't buy any speedboat ticket from them!
Bus Universe Luxury, Giant Ibis Transport, Jan 18, 2024
R B
all good! 2 fair stops, they also gave water and snack on board
Bus Universe Luxury, Giant Ibis Transport, Jan 15, 2024
B M
Well informed well managed the bus manager was excellent the drivers where pleasant.
Bus Universe Luxury, Giant Ibis Transport, Jan 14, 2024
M G
Giant Ibis is the Best!
Bus Universe Luxury, Giant Ibis Transport, Jan 8, 2024
V D
A perfect experience, superbly organized, very well accompanied when crossing the border, really well done, you can feel that everything has been thought out to make things easier for travellers!
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Bus Exclusive VIP Seater, Giant Ibis Transport, Jan 8, 2024
H M
The border crossing was way more stressful than I had
Bus Exclusive VIP Seater, Giant Ibis Transport, Jan 3, 2024
R R
THE TOUR GUIDE WAS VERY UNFRIENDLY AND RELATIVELY LAZY COMPARED TO OTHER TRIPS. IN ADDITION, AN ASIAN PASSENGER WHO WAS LATE WAS PICKED UP ON THE WAY, SO THE BUS HAD TO WAIT. WE FOREIGNERS HAVE TO BE THERE 20 MINUTES BEFORE DEPARTURE. WHY DOESN'T THIS ALSO APPLY TO ASIANS?
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Bus Universe Luxury, Giant Ibis Transport, Dec 30, 2023
J H
When the bus stopped at the rest area in the early morning, the bus driver left the door open for a long time, so it was very cold and I couldn't sleep. Other passengers were also coughing and feeling very cold. Other than this, it was a satisfactory trip.
Bus Kia Grandbird, Giant Ibis Transport, Dec 27, 2023
H W
Overall a great experience. All staff were super friendly & helpful, the driver was great and the bus was clean and comfortable. Would recommend!
Bus Universe Luxury, Giant Ibis Transport, Dec 18, 2023
L T
Nice bus, food and water provided, help at the border. Perfect trip.
Bus Exclusive VIP Seater, Giant Ibis Transport, Dec 18, 2023
J M
Punctuality, water, croissant and legroom.
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Bus Universe Luxury, Giant Ibis Transport, Dec 12, 2023
S
Very comfortable journey and professional service.
Bus Exclusive VIP Seater, Giant Ibis Transport, Dec 10, 2023
W C
Best company in Cambodia and very professional. The bus leaves on time, the staff is very kind and helpful, informs about all the details while crossing the border and speaks English well. There were snacks and water provided on the bus, and the night buses have pillows and blankets. They even found a small device that I left on the bus and returned it to me! I will definitely use again.
Bus Universe Luxury, Giant Ibis Transport, Dec 3, 2023
P O
Beautifull Night Sleeper Bus.
Bus Kia Grandbird, Giant Ibis Transport, Dec 1, 2023
R L
Bus’ wifi not working and we arrived over an hour late to destination . The bus driver and assistant were very pleAsant and the rest stops were great .
Bus Universe Luxury, Giant Ibis Transport, Nov 26, 2023
A D
Everything ran smoothly.
Bus Universe Luxury, Giant Ibis Transport, Nov 20, 2023
B R
The vip bus was class. Very comfortable with reclining leather seats and the staff were very friendly and helpful. Well worth the extra money!
Bus Exclusive VIP Seater, Giant Ibis Transport, Nov 17, 2023
J
OK. I had to sleep on the floor on a mat with a stranger and was quite uncomfortable.
Bus Kia Grandbird, Giant Ibis Transport, Nov 16, 2023
A G
Great. We stopped twice - once for food and toilets and once just for toilets. We arrived in Siem Reap for 18.30. One thing to note is taxi drivers will come up to you immediately once the bus pulls into the station and at first it’s difficult to tell whether they’re staff or drivers..
Bus Universe Luxury, Giant Ibis Transport, Nov 15, 2023
D B
Great smooth journey
Bus Universe Luxury, Giant Ibis Transport, Nov 10, 2023
S S
Great trip, only AC a bit too weak so it was quite hot in the bus... Services and staff were good.
Bus Universe Luxury, Giant Ibis Transport, Nov 7, 2023
C L
Very comfortable journey and we were even provided with snacks! Left a little late as we were waiting for other passengers who were stuck in traffic. We had some issues at the border but the Giant Ibis staff were really helpful and made sure we got through to Vietnam
Bus Universe Noble 37, Giant Ibis Transport, Nov 4, 2023
C M
Everything is thought of on this service right down to the small details. They provide snacks, helpful information for the border and updates on the stops along the route. Staff are great at their job and the whole trip went very smooth - would use again 100%.
Bus Exclusive VIP Seater, Giant Ibis Transport, Nov 1, 2023
C
Very comfortable ride, lots of leg room, had AC and Wifi. Good overall experience
Bus Universe Luxury, Giant Ibis Transport, Oct 30, 2023
M T
One of the best bus experiences I had in South East Asia. The staff was extremely kind and helpful, we even got breakfast and lunch provided.
Bus Exclusive VIP Seater, Giant Ibis Transport, Oct 26, 2023
A C
Really comfortable bus with lots of space. The guide handled our passports and made crossing the boarder so much easier. Water / coffee and a crossaints was given for free. Definitely recommend this conpany
Bus Universe Noble 37, Giant Ibis Transport, Oct 24, 2023
P
We left on time, the bus was very clean and comfortable. They gave us a snack (a croisant, coffee and water) along with a wet wipe. They explained the border procedure. We stopped at the border and gave our passports along with the e-visa to the person in charge and the only one who spoke English. After that we walked across the border to the friendly zone between Cambodia and Vietnam. They took us to an area where you could buy food. Despite saying that lunch is included in the price, it's not. They didn't give us any reason for this and we couldn't understand why either, as there was no one there who could speak English, since the person in charge was the one who dealt with passports at the border. The journey took a little longer to reach the destination but without any problems. In general, the staff were very friendly. We were also offered water during the trip if anyone wanted it.
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Bus Universe Noble 37, Giant Ibis Transport, Oct 20, 2023
M T
Smooth journey, a little late to Kampot but nothing disastrous. Staff on board very helpful & friendly as always with Giant Ibis
Bus Universe Luxury, Giant Ibis Transport, Oct 20, 2023
J D
Very good operator
Bus Universe Luxury, Giant Ibis Transport, Oct 15, 2023
4.4
5961 customer reviews
5
57%
4
31%
3
9%
2
3%
1
0%
97.1% of 5,961 travelers were presumably happy with Giant Ibis Transport as they left good or no review