Giant Ibis Transport

Company Information

Despite only launching operations in June 2015, Giant Ibis is already one of the best and most modern operators across Cambodia. The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Routes served by Giant Ibis

Phnom Penh–Siem Reap

The main route that Giant Ibis offers is the Phnom Penh to Siem Reap service. There are six buses per day from the capital to Siem Reap, close to the world-famous site of Angkor Wat. The buses operate throughout the day, from 08.45 to 23.30, with the trip usually taking seven hours in either direction. The overnight journey at 23.30 will arrive in Siem Reap at 06.30 the next morning.

There are also six departures heading from Siem Reap to the capital each day, starting at 07.45. Tickets for either journey are priced at USD15 per person.

Phnom Penh–Kampot

From Phnom Penh you can also reach the riverside town of Kampot in less than three hours. There are two buses each day at 08.00 and 14.45, scheduled to arrive at 10.30 and 17.15 respectively. Two buses also head in the opposite direction every day and tickets cost USD9 each way.

Phnom Penh–Sihanoukville

For those looking to head to Cambodia’s stunning beaches in the south of the country, you can visit Sihanoukville from Phnom Penh. There are three buses leaving the capital per day between 08 and 12.30. The journey lasts less than five hours so you can even be relaxing on the beach by lunchtime!

There are four daily services from Sihanoukville to Phnom Penh, starting from 07.30, with all departures priced at USD11.

International service: Vietnam

Giant Ibis offers international routes as well. From Phnom Penh you can travel to Vietnam’s southern city of Ho Chi Minh, with two daily departures at 08.00 and 12.30. This trip takes around seven hours so you’ll arrive in the early evening even if you catch the lunchtime departure. Tickets cost around USD18.

International service: Thailand

If you are interested in visiting Thailand then it is possible to use Giant Ibis to travel between Siem Reap and Bangkok. There is one service per day which leaves both cities at 07.45 and is scheduled to arrive at 16.15 (a journey of eight or nine hours), with fares at around USD32.

Pros

Giant Ibis is probably the most professional and reliable private operator in Cambodia, the service and quality of vehicles is as close as it gets to the North American and European standards that you may be used to. The website is incredibly detailed and easy to navigate if you need any additional information.

There is a very wide range of departure options on almost all routes that Giant Ibis operate, so there will certainly be a service that suits your schedule.

On several of these routes, passengers have the option of choosing between overnight or day buses, an important choice if you are pushed for time and need to catch a flight.

Giant Ibis is also a very good option for those looking to cross the Cambodian border into Thailand or Vietnam. This process is usually very confusing and can become quite stressful so it is to the operator’s credit that border crossings on these services are as hassle-free as possible.

Buses on these routes have Wi-Fi as well as individual power sockets which is a rarity. As any frequent traveller will know, being able to charge your phone is incredibly useful for when you arrive at an unfamiliar destination and are trying to work out how to get to your hotel.

Cons

Flying rather than crossing international borders via bus is a far more preferable option if your budget allows. Crossing the land border from Cambodia into Thailand or Vietnam can be a pain but Giant Ibis do all they can to minimise the stress involved. Flying is the most expensive option and those on a budget may not have this choice. If not, then Giant Ibis is a perfect option.

Another issue is that there are no toilets on board these services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

Keep in mind

Giant Ibis services use either luxury or sleeper buses depending on your departure time. For example, you will be travelling on a sleeper bus on the 23.30 service from Phnom Penh to Siem Reap, but likely to be on a luxury bus with a more standard layout if you make the journey during the day.

Travellers reviews

Passengers love the standard of the buses on these routes and it is repeatedly claimed to be the most professional operator in the country. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

The wide range of departures is also a bonus that has helped to make Giant Ibis a very popular choice with locals and visitors alike. Most private bus operators do not offer the option of day and overnight services but it is useful to have the choice, especially if you are on a tight schedule.

Crossing the Cambodian border by land is usually a fairly painful experience but, unfortunately, this is the cheapest way to make the trip. If flying between cities is within your budget then you should probably consider this alternative, but if the high cost of flight tickets is an issue, then Giant Ibis is one of your best options.

Buy Giant Ibis Transport Tickets

Bus Universe County 15
12:30
Bus Universe Luxury
08:30, 09:45
Bus Universe Luxury
08:00, 09:45
Bus Universe Luxury-27 27
08:00, 09:45
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
08:00, 09:25, 09:30, 12:30, 15:30
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
07:30, 08:30, 09:30, 13:30, 15:30

Giant Ibis Transport Company Reviews

4.3
2,913 / 56,631
5 1550
4 918
3 279
2 86
1 80
99.7% of 56,631 travelers were presumably happy with Giant Ibis Transport as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jan 17, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Set off on time and arrived on time. Not to many breaks on the way. Driver was brilliant and very friendly. Beds were cosiest I've had on sleeper buses! Thankyou!
Jan 17, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
It was a nice and punctual journey! The bus was clean and had good sleep without any disturbances
Jan 16, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Very organized, chilled bus trip from BKK to Siam Reap. You have the chance to do let the bus company get your Cambodia visa if you like, for around 10 dollars more... Many people involved and everybody gets a little bit. I supported this and it was absolutely worth it. If you wan't to do it yourself it is no problem as well and the bus is waiting for you.
Jan 15, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Would have liked to have seatbelts. Otherwise it was a good ride, we arrived on time in Seam Reap.
Jan 14, 2019
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
Bus was late and the plugs weren’t functioning. Also, I sat in the back and couldn’t hear the conductor speak. I know this is an anomaly because I rode Giant Ibis 3 times this trip but this is the only time I had a disappointing trip.
Jan 13, 2019
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
Standard. Free water which is a plus. Not the company's fault that the roads aren't great but the last hour was tough going. Wi-Fi very weak. If you plan to stream movies or anything to pass the time then you will be disappointed. Download before you go
Jan 13, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★☆☆
Wlan does not work, no handwash on toilet. Everything else was good! Safe trip
Jan 12, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Pros: Great value for the price. Clean bus and friendly staff. Cons: The trip took 8 1/2 hours instead of 6 because the staff tried to help a customer on another trip with their visa. The WiFi was shotty.
Jan 12, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Great way to travel to Siem Reap staff very dedicated all went very smoothly Can only recommend
Jan 12, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★★
Staff was really friendly and the conductor was very accommodating. Well recommended!
Jan 12, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Great ride. The bus was confortable, they gave us food and drinks, did all the visa work to enter Cambodia, clear and nice staff. We had a really pleasent trip.
Jan 12, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Very professional and well organised. Fantastic journey. Highly recommend
Jan 12, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Its a great trip, but some technical problem like no aircord and a bit late for arrival.. other than that, it is a nice experience for me. Thank you.
Jan 11, 2019
bus Universe Luxury-27, Giant Ibis Transport
★★★★☆
Easy transit
Jan 11, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
The bus left a little late (11:20 pm), but we arrived a little earlier than expected (5:30, instead of 6 am) so that was a pleasant surprise. I slept the entire way!
Jan 10, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★★
On time, comfortable and cheap! I'd book again
Jan 10, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Good service! Good trip! No problems! Wi-fi didn't work, but okay, that shouldn't be the big problem :)
Jan 10, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Everything is good, nice friendly service guide, light breakfast and lunch provided, good seat with cool air conditioning
Jan 10, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★★
Good service
Jan 10, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★☆☆
Le trajet s'est passé sans encombre à part une heure et demi d'attente à la frontière. Le bus manque par contre de confort... il y a pire mais il y a mieux aussi... surtout pour un trajet aussi long
Jan 10, 2019
bus Universe Luxury-27, Giant Ibis Transport
★★★★☆
We arrived in Kampot at 7 pm instead of 5:15 pm and we had to take another bus after 45 mn. Beside that, the trip was ok, wifi and plugs available.
Jan 10, 2019
bus Universe Luxury 38, Giant Ibis Transport
★★★☆☆
Comfortable bus ride with free wifi, we were picked up late by the shuttle which made the bus late and we arrived an hour later than noted but wasnt an issue
Jan 9, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
We had a really pleasant journey with Giant Ibis from Siem Reap to Bangkok! Very clean bus, we got a small breakfast, lunch, and the tour operator was super friendly and helpful with everything going on at the border. Would definitely recommend spending the extra couple dollars/euros/pounds on this bus company!
Jan 9, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★☆☆
Just a bed bus! Nothing so fascinating about it, compensated by the WiFi on board!
Jan 9, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Smooth ride, friendly attendees. We were allowed to sit on empty rows :) Only thing is that chairs are a bit tight when sitting next to eqch other
Jan 8, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
The service was great the bus driver and tour guide was great. The only thing I was sat next to a customer who kept saying homophobia things and saying things about my body shape... he called me fat told me I should be popped with a pin and called me a gay pervert... I asked if I could be removed from the seat but the bus was to full.. I also almost got off the bus and took a taxi.. untill a lady on the bus said how upset she was with what he did and changed seats.. I think the company needs to look as things like this if someone is being abused what needs to be done
Jan 8, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Great staff nice trip, bus the same as the other companies, but the nice staff make up for that, only problem the wifi was unusable at any point in the journey
Jan 8, 2019
bus Universe Luxury 38, Giant Ibis Transport
★★★★★
Comfortable, good aircon, working WiFi
Jan 8, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
It was fun. We felt like a kids again :) sleeping was relatively comfortable. The roads are not on high level, so it shaked a little bit. But thats not something what driver can influence. Although wifi did not work so fast, we didnt need it. Cause you want just sleep....
Jan 7, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★★
Very comfortable and well organised. We were travelling with 3 children which is a good test for any mode of transport. The bus was clean and had plenty of leg room (my husband is over 6 feet tall and even he had lots of space). The staff were courteous and ensued everything went smoothly. I would definitely choose them again.
Jan 7, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
I would give it 10 Stars ud I could. Very pleased! We slept very well!!
Jan 6, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Very safe driving (as far as I could tell in the time I was awake), comfortable enough that I slept for the majority of the trip - woke up every hour or so to change sides. Would not suit tall people - I'm 168cm and felt slightly squished.
Jan 6, 2019
bus Universe Luxury, Giant Ibis Transport
★★★★★
Great trip. Nice attendant. Skilled driver. Rest stop lunch was fantastic!
Jan 6, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
The bus itself was comfortable, the driver drove safely, and the guide was nice. He did his best to get us through the Thai border as fast as possible, but it still took a long time due to the border guard just being all-round lazy bums determined to usher as many people as possible into the fast processing lane for extra cash.
Jan 6, 2019
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Very comfortable and easy way to travel
Jan 5, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Really lovely staff and helpful
Jan 5, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Nice trip! Bus confortable, breakfast and lunch provided. Recommended.
Jan 4, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
My only complaint was the poor WiFi but the trip went well and the driver and manager did a great job.
Jan 4, 2019
bus Universe Luxury-27, Giant Ibis Transport
★★★☆☆
Toilet was broken and Wi-Fi kept cutting but bus was comfortable, great to be able to charge phone (not by usb though), and appreciated the water. We arrived much later than planned with no communication though which I didn't appreciate at all.
Jan 4, 2019
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Very easy and smooth. Very good trip. One minus the WiFi wasn’t working.

Giant Ibis Transport Stations

Phnom Penh Giant Ibis Siem Reap Giant Ibis Siem Reap Giant Ibis Main Kampot Giant Ibis Sihanoukville Giant Ibis Ho Chi Minh Giant Ibis Khao San Giant Ibis Border Immigration Kep via Kampot Giant Ibis