Giant Ibis Transport

Company Information

Despite only launching operations in June 2015, Giant Ibis is already one of the best and most modern operators across Cambodia. The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Routes served by Giant Ibis

Phnom Penh–Siem Reap

The main route that Giant Ibis offers is the Phnom Penh to Siem Reap service. There are six buses per day from the capital to Siem Reap, close to the world-famous site of Angkor Wat. The buses operate throughout the day, from 08.45 to 23.30, with the trip usually taking seven hours in either direction. The overnight journey at 23.30 will arrive in Siem Reap at 06.30 the next morning.

There are also six departures heading from Siem Reap to the capital each day, starting at 07.45. Tickets for either journey are priced at USD15 per person.

Phnom Penh–Kampot

From Phnom Penh you can also reach the riverside town of Kampot in less than three hours. There are two buses each day at 08.00 and 14.45, scheduled to arrive at 10.30 and 17.15 respectively. Two buses also head in the opposite direction every day and tickets cost USD9 each way.

Phnom Penh–Sihanoukville

For those looking to head to Cambodia’s stunning beaches in the south of the country, you can visit Sihanoukville from Phnom Penh. There are three buses leaving the capital per day between 08 and 12.30. The journey lasts less than five hours so you can even be relaxing on the beach by lunchtime!

There are four daily services from Sihanoukville to Phnom Penh, starting from 07.30, with all departures priced at USD11.

International service: Vietnam

Giant Ibis offers international routes as well. From Phnom Penh you can travel to Vietnam’s southern city of Ho Chi Minh, with two daily departures at 08.00 and 12.30. This trip takes around seven hours so you’ll arrive in the early evening even if you catch the lunchtime departure. Tickets cost around USD18.

International service: Thailand

If you are interested in visiting Thailand then it is possible to use Giant Ibis to travel between Siem Reap and Bangkok. There is one service per day which leaves both cities at 07.45 and is scheduled to arrive at 16.15 (a journey of eight or nine hours), with fares at around USD32.

Pros

Giant Ibis is probably the most professional and reliable private operator in Cambodia, the service and quality of vehicles is as close as it gets to the North American and European standards that you may be used to. The website is incredibly detailed and easy to navigate if you need any additional information.

There is a very wide range of departure options on almost all routes that Giant Ibis operate, so there will certainly be a service that suits your schedule.

On several of these routes, passengers have the option of choosing between overnight or day buses, an important choice if you are pushed for time and need to catch a flight.

Giant Ibis is also a very good option for those looking to cross the Cambodian border into Thailand or Vietnam. This process is usually very confusing and can become quite stressful so it is to the operator’s credit that border crossings on these services are as hassle-free as possible.

Buses on these routes have Wi-Fi as well as individual power sockets which is a rarity. As any frequent traveller will know, being able to charge your phone is incredibly useful for when you arrive at an unfamiliar destination and are trying to work out how to get to your hotel.

Cons

Flying rather than crossing international borders via bus is a far more preferable option if your budget allows. Crossing the land border from Cambodia into Thailand or Vietnam can be a pain but Giant Ibis do all they can to minimise the stress involved. Flying is the most expensive option and those on a budget may not have this choice. If not, then Giant Ibis is a perfect option.

Another issue is that there are no toilets on board these services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

Keep in mind

Giant Ibis services use either luxury or sleeper buses depending on your departure time. For example, you will be travelling on a sleeper bus on the 23.30 service from Phnom Penh to Siem Reap, but likely to be on a luxury bus with a more standard layout if you make the journey during the day.

Travellers reviews

Passengers love the standard of the buses on these routes and it is repeatedly claimed to be the most professional operator in the country. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

The wide range of departures is also a bonus that has helped to make Giant Ibis a very popular choice with locals and visitors alike. Most private bus operators do not offer the option of day and overnight services but it is useful to have the choice, especially if you are on a tight schedule.

Crossing the Cambodian border by land is usually a fairly painful experience but, unfortunately, this is the cheapest way to make the trip. If flying between cities is within your budget then you should probably consider this alternative, but if the high cost of flight tickets is an issue, then Giant Ibis is one of your best options.

Buy Giant Ibis Transport Tickets

Bus Universe Luxury
12:30
Bus Universe Noble 46
07:00, 08:30
Bus Universe Luxury
12:30
Bus Universe Noble 46
08:00, 09:45
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
08:00, 09:25, 09:30, 12:30, 15:30
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
07:30, 08:30, 09:30, 13:30, 15:30

Giant Ibis Transport Company Reviews

4.3
2,023 / 38,890
5 1072
4 641
3 187
2 66
1 57
99.7% of 38,890 travelers were presumably happy with Giant Ibis Transport as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jul 15, 2018
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
Told we would be picked up at 9am however driver arrived at 8.45am and left without us. Bus was grand however appeared to hit a motorcyclist and drove off.
Jul 15, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
No problems with the trip. However needs some sort information board at the terminal to keep you better informed.
Jul 15, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Nice compagny! Nice trip!! Internet is slow.
Jul 15, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Excellent value for money and great service. Free pick up from the hotel in Siem Reap to the bus station. The journey took about an hour and a half less than expected with two stops along the way. The crew were very helpful and polite. I would highly recommend this service.
Jul 15, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Goede bus, veel been ruimte. Wij waren twee uur later dan gepland in Sihanoukville dus verstandig om daar rekening mee te houden als je een boot wilt boeken!
Jul 14, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Wifi only worked sometimes.
Jul 14, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Nice service. Always put safety in the first priority. Comfortable seat
Jul 14, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
The bus left a bit late but everything went well. The AC worked well and wi-Fi too. The staff and driver were nice and helpful. Thank you!
Jul 14, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Perfect way to cross the border. The road is not bumpy. The bus is comfortable with a lot of space to rest and sleep, staff friendly. Maybe the only thing is that the wifi is not really strong barely working
Jul 13, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
I had a very nice trip! The bus was comfortable andere the driver was nice. Also if you dont have a visa yet, it is all taken care of at the border.
Jul 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Bus ride was fine. The driver honestly heaped the horn every second of the 7 hour trip but luckily I had my headphones.
Jul 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Smooth trip. Nice and accomodating staff. Ang english speaking too. Plus points becuase you cater for tourists so english is a must
Jul 12, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Great trip, and good correspondence regarding departure point. Air con was a bit cold, and my friend couldn’t switch it off. But it was a minor thing. Arrived in Sihanoukville on time.
Jul 12, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Well organized trip. I love it. Worth the price.????
Jul 12, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Really impressed with this service, the driver was lovely and the guide was even lovelier! So friendly and helpful. The bus was comfy (id recommend trying to book the back seats) they reclinded with foot rests that popped up. There was air con which wasn't too cold as some buses are - also wifi and USB ports to charge phones etc! They provided breakfast (iced coffee and croissants) and lunch (egg fried rice). They helped sort out our visas for us at the cost of 1400 Baht which saved us having to do it at the border so we could just go straight through the queues! All in all, very excellent service would highly recommend !!
Jul 11, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★☆☆
Bus arival was ok but 2 h late. Made 2 stops with less then 1h difference + we had to change to another bus of the same size when entering in Phnom Penh. Then involved in an accident (no fault from our driver) and change to a 3rd bus. But we know that all this is the Cambodian way...
Jul 10, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Very easy trip, comfortable, great staff and food provided! Would recommend
Jul 10, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Una decisión de última hora que nos ha salido redonda. Amables, cómodo, simpático, y no es de los caros, precio medio. Repetiría mil veces con ellos. La frontera fue un tour guiado más que un trámite, y solo nos costó 15 minutos, cuando otros tardan dos o más horas... Un auténtico placer.
Jul 10, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
A great service!
Jul 10, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★☆☆
Good services but WiFi did not work
Jul 9, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Great transport!! Would recommend to anyone and everyone! All the staff were amazing and super helpful! Wi-Fi didn't work when we got over the boarder into Cambodia but was super fast through all of Thailand. Will definitely be using Giant Ibis again!!
Jul 9, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Great service... Very smooth visa process. No hassle at all.
Jul 7, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Travel was well arranged, staff friendly and helpful. In the end 8 hours passed much faster than I thought.
Jul 6, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
I've heard so much about the scams happening in the Poipet, Cambodia border that's why I booked with Giant Ibis because they said that they are the only direct bus to and from Bangkok and indeed it is true. Loved the bus trip ???? We did not leave the bus to exit Cambodia because our guide did that for us. We walked together going to the Thai Immigration and we made it through fast because there were only few foreigners crossing the border. The bus also made one stop in Cambodia and one in Thailand for restroom break. They were only few of us in the bus making it comfy and my bus mates are the best.
Jul 6, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Very good, would use again
Jul 6, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★☆☆
We were on a smaller bus then expected and the WiFi was not working. The crossiants were very nice though.
Jul 5, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
I had a very pleasent ride with Giant Ibis, the staff was very nice. The wifi worked for most of the way. We were surprised to find out that snacks and lunch were included. Additionally, the friendly staff made the visa process very easy. The seats were very comfortable, there was plenty of room for my legs (and I’m a tall guy), and the A/C worked great. Overall, I’m very pleased with the service. I highly recommend.
Jul 5, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
The driver and organizer where professionals. Pleasant and enjoyable ride.
Jul 5, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Todo un acierto haber contratado esta agencia para hacer el traslado a Siem Reap. El autobús es muy cómodo, hace buena temperatura y el equipo se encarga de todos los trámites del visado. Destaca la amabilidad de los trabajadores. ¡Lo recomendaremos!
Jul 4, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Very good, comfortable journey. Well looked after by the courier, customs was easy so very pleased with service I would recommend it. Just one thing, found it hard to hear the courier, over the engine noise. Maybe a microphone would improve communication.
Jul 4, 2018
bus Universe Noble, Giant Ibis Transport
★★★★★
Giant Ibis are wonderful. Highly recommended.
Jul 3, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Excellen and courteous staff. The trip was smooth and comfortable. Also, the establishments we used for rest stops were lovely.
Jul 2, 2018
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
Wifi didn’t work. Barely any AC. Arrived 45min early which was a bonus!
Jul 2, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
very friendly staff and a smooth ride all the way
Jul 1, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Better than I expected! Ride was very smooth. They provided coffee and snacks in the morning then lunch and water in the afternoon. Bus conductor / host was also really helpful!
Jul 1, 2018
bus Universe Noble, Giant Ibis Transport
★★★★★
Very easy and hassle free journey. The staff kept us informed on the expected time of arrival, breaks and the border crossing procedures. The aircon was working and the seats were spacious. Good to know that wifi comes at extra costs.
Jul 1, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
This was a fantastic way of doing this crossing. I've taken the little mini-van option previously, and let me tell you, Giant Ibis is totally worth the little bit extra money. From the spacious seating, to the on-board snacks, to the assistance with visa's and border crossing procedures. This was a MUCH more stress-free and comfortable option. I thought this was a much better option. ????
Jun 30, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Our hosts were great and the bus was more than comfortable. They also made the visa/entry process seamless.
Jun 28, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Our pickup point was at Khaosan and was within walking distance of our Airbnb. It was conveniently located and the bus itself was comfortable with reclining chairs. Our tour guide was helpful and friendly. Overall great experience - would recommend.
Jun 28, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Comfortable bus, nice and helpful personel. The bus stop could be more visible in Bangkok

Giant Ibis Transport Stations

Phnom Penh Giant Ibis Siem Reap Giant Ibis Siem Reap Giant Ibis Main Kampot Giant Ibis Sihanoukville Giant Ibis Ho Chi Minh Giant Ibis Khao San Giant Ibis Kep Giant Ibis