Giant Ibis Transport

Company Information

Despite only launching operations in June 2015, Giant Ibis is already one of the best and most modern operators across Cambodia. The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Routes served by Giant Ibis

Phnom Penh–Siem Reap

The main route that Giant Ibis offers is the Phnom Penh to Siem Reap service. There are six buses per day from the capital to Siem Reap, close to the world-famous site of Angkor Wat. The buses operate throughout the day, from 08.45 to 23.30, with the trip usually taking seven hours in either direction. The overnight journey at 23.30 will arrive in Siem Reap at 06.30 the next morning.

There are also six departures heading from Siem Reap to the capital each day, starting at 07.45. Tickets for either journey are priced at USD15 per person.

Phnom Penh–Kampot

From Phnom Penh you can also reach the riverside town of Kampot in less than three hours. There are two buses each day at 08.00 and 14.45, scheduled to arrive at 10.30 and 17.15 respectively. Two buses also head in the opposite direction every day and tickets cost USD9 each way.

Phnom Penh–Sihanoukville

For those looking to head to Cambodia’s stunning beaches in the south of the country, you can visit Sihanoukville from Phnom Penh. There are three buses leaving the capital per day between 08 and 12.30. The journey lasts less than five hours so you can even be relaxing on the beach by lunchtime!

There are four daily services from Sihanoukville to Phnom Penh, starting from 07.30, with all departures priced at USD11.

International service: Vietnam

Giant Ibis offers international routes as well. From Phnom Penh you can travel to Vietnam’s southern city of Ho Chi Minh, with two daily departures at 08.00 and 12.30. This trip takes around seven hours so you’ll arrive in the early evening even if you catch the lunchtime departure. Tickets cost around USD18.

International service: Thailand

If you are interested in visiting Thailand then it is possible to use Giant Ibis to travel between Siem Reap and Bangkok. There is one service per day which leaves both cities at 07.45 and is scheduled to arrive at 16.15 (a journey of eight or nine hours), with fares at around USD32.

Pros

Giant Ibis is probably the most professional and reliable private operator in Cambodia, the service and quality of vehicles is as close as it gets to the North American and European standards that you may be used to. The website is incredibly detailed and easy to navigate if you need any additional information.

There is a very wide range of departure options on almost all routes that Giant Ibis operate, so there will certainly be a service that suits your schedule.

On several of these routes, passengers have the option of choosing between overnight or day buses, an important choice if you are pushed for time and need to catch a flight.

Giant Ibis is also a very good option for those looking to cross the Cambodian border into Thailand or Vietnam. This process is usually very confusing and can become quite stressful so it is to the operator’s credit that border crossings on these services are as hassle-free as possible.

Buses on these routes have Wi-Fi as well as individual power sockets which is a rarity. As any frequent traveller will know, being able to charge your phone is incredibly useful for when you arrive at an unfamiliar destination and are trying to work out how to get to your hotel.

Cons

Flying rather than crossing international borders via bus is a far more preferable option if your budget allows. Crossing the land border from Cambodia into Thailand or Vietnam can be a pain but Giant Ibis do all they can to minimise the stress involved. Flying is the most expensive option and those on a budget may not have this choice. If not, then Giant Ibis is a perfect option.

Another issue is that there are no toilets on board these services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

Keep in mind

Giant Ibis services use either luxury or sleeper buses depending on your departure time. For example, you will be travelling on a sleeper bus on the 23.30 service from Phnom Penh to Siem Reap, but likely to be on a luxury bus with a more standard layout if you make the journey during the day.

Travellers reviews

Passengers love the standard of the buses on these routes and it is repeatedly claimed to be the most professional operator in the country. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

The wide range of departures is also a bonus that has helped to make Giant Ibis a very popular choice with locals and visitors alike. Most private bus operators do not offer the option of day and overnight services but it is useful to have the choice, especially if you are on a tight schedule.

Crossing the Cambodian border by land is usually a fairly painful experience but, unfortunately, this is the cheapest way to make the trip. If flying between cities is within your budget then you should probably consider this alternative, but if the high cost of flight tickets is an issue, then Giant Ibis is one of your best options.

Buy Giant Ibis Transport Tickets

Bus Universe County 15
12:30
Bus Universe Luxury
07:00, 08:30
Bus Universe Luxury
08:00
Bus Universe Noble 46
08:00, 09:45
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
08:00, 09:25, 09:30, 12:30, 15:30
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
07:30, 08:30, 09:30, 13:30, 15:30

Giant Ibis Transport Company Reviews

4.3
2,523 / 48,306
5 1352
4 792
3 232
2 78
1 69
99.7% of 48,306 travelers were presumably happy with Giant Ibis Transport as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Nov 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Good service but ac only working at the front of the bus and also the WiFi was not working.
Nov 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Very comfortable and great roads with very friendly staff. Delicious lunch stop along the way too!!
Nov 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
All good
Nov 12, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
I will always use Giant Ibis for travel in Cambodia. By far the best bus company in the country.
Nov 12, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★☆☆
Bus ride was fine and we managed to sleep most of the way to Phnom Penh where we arrived earlier than advertised. The mattress would be better if it had something covering, we found the plastic got very sticky when hot, the air conditioning temperature seemed to keep changing throughout the journey too. It would also be nice to have some curtains dividing each of the bunks.
Nov 12, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Good service, a pity the Wi-Fi didn't work really well but the service was pretty fine, we arrived even earlier than expected.
Nov 11, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
very good I recommend. You need to count a bit with delay but the service also the bus is very good.
Nov 11, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
The way the bus was handled was super well organized and handled professionally. I enjoyed my experience and would do it again.
Nov 10, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Bed was a bit short for a European. The plug was a bit misplaced so that the connector has fallen out a few times while there had been bad road conditions.
Nov 9, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
What a great steward! Well organised with fab personality. And in general super smooth transfer
Nov 8, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Slickly organised making crossing into Cambodia easy contrary to all you read.Breakfast and lunch supplied was an unexpected extra
Nov 8, 2018
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
I travelled both direction between Phnom Penh-Siem Reap. The wifi connection was almost non-existent on the way up to Siem Reap while signal intermittent and weak on the return trip. The level of service was good and the journey were safe but the air-conditioning was below par. It was uncomfortable as the jouney progresses from the morning to afternoon when the heat was at its peak.
Nov 7, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Mostly a comfortable ride! We had 2 of the back row seats which meant we could recline our seats without imposing on anyone’s space. I’d recommend this if you can! Good amount of stops for bathroom facilities and lunch.
Nov 7, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Very helpful and very informative guide in going through the process in the immigration. Food was provided and did not disappoint.
Nov 7, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Well-organised trip, cool and comfortable bus, decent food. The company took care of the visa applications. Sadly, no internet the whole way through.
Nov 5, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Everything worked perfectly fine. Lots of cool people going by bus. The bus was comfortable, even for tall people.
Nov 5, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
It was hassle free and everything worked well. WiFi is only on the Thai side though.
Nov 5, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
You should propose vegetarian meal for the one that don’t eat meats. Otherwise it was ok
Nov 5, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Clean and comfortable seats at the bus. They give you water and some snacks. Timely departure and arrival. I've had the main office and arranged for Giant Ibis Main office as my pickup point and the staff happily obliged. Overall, it was a pleasant trip! Even made a few friends here and there. (Hi, Lina!)
Nov 3, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Great transfer , Very Good service ! Fast and nice
Nov 3, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
We left on time and arrived 30 minutes before the scheduled 2.45pm arrival. The bus drivers were competent and careful; that's relative to Cambodian driving! Nice to have seatbelts to put on. Good air conditioning. No complaints.
Nov 3, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Very safe driving and good service . The only complaint is the 3G signal is so weak along the entire journey I can only use Whatsapp and nothing else.
Nov 2, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Hassle free, the bus company got our visas for us at the Cambodia side. we only left the bus to be stamped out of Thailand! (We also had the E visa before we went) Also free food and water was provided would definatly reccomend!
Nov 2, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
staff was very helpful. wi fi. comfortable seats.
Nov 2, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Highly recommended. My husband and I travelled from Phonm Penh to Siem Reap on 11.30 pm bus. Excellent service. Recommend beds on lower level, and do take extra layers, because it does get cold (blankets are provided).
Nov 2, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Explanation before you board the bus would have been helpful to alleviate confusion about putting shoes in the bag.
Nov 1, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
It was a comfortable trip from Siem Reap to Phnom Penh with adequate stops for toilet breaks and lunch. The 7 hour scheduled trip arrived 45 minutes earlier.
Nov 1, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Great service and very comfortable
Oct 31, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Safe driving, good air-con and good leg space. Only downside was the lunch break, which was too short. Almost every passenger had to leave more than half their meal, not to miss the bus.
Oct 31, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Left and arrived on time. Comfortable seats, good air conditioning . Two stops. Even provided a snack and bottle of water.
Oct 31, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Good service, hassle-free
Oct 31, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Bus ride went great. Picked us up on time and got us to Phnom Penh on time as well. Visa process was handled smoothly, too. Bus had working Wifi and AC.
Oct 31, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
It was beyound my expectation, service was good and the crews and drivers were very good. enough break time for the toilet. Totally excellent
Oct 30, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Seats were comfortable. Border/visa process was simple and facilitated by staff. Small snack and water provided. Only issue was lack of WiFi as advertised.
Oct 30, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Matka sujui kuten pitikin Siem Reapista 20:30 - Sihanoukvilleen 6:00 luotettavasti. Yöbussi oli hassu kerrossänkyvuoteita täynnä eli matkata saa ihan pitkällään. Oli tyynyt ja viltit, kovahkolla patjalla olkapää tosin puutui. Lähtökuulutuksesta ei saatu mitään selvää koska ääni kaikui kaiuttimista, bussi ei pysähtynyt kertaakaan vessatauoille vaan vaihtaakseen kuskia tai jättääkseen matkustajia. Mitään välipalaa ei saatu vaikka snacks luki lippua ostaessa. Pieni pullo vettä kuului hintaan. Bussin vessa läikytti vettä wcn lattialle joten en käyttänyt sitä ollenkaan, jonkun käytyä myös oksentamassa siellä.
Oct 30, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Great bus, with double and single beds (so make sure you pick the single if you don’t want to share with a random person!) the lights were off all night which was a dream and got us from Sihanoukville to Siem Riep in 10 hours! Also blankets and water are always supplied, but I always bring a neck pillow and jumper for extra comfort on these busses!! Oh and on a final note they have working (normal) toilets on board so set your mind at ease!
Oct 30, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Was great overnight option
Oct 30, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★☆
Very good trip amd comfortable one despite the condition of the roads. Wifi was down almost allthe time in Cambodia but apart from that no hiccups. Highly recommended to explore both countries by road.
Oct 29, 2018
bus Universe County, Giant Ibis Transport
★★★★☆
Comfortable. But arrived 2 hours later to Kampot, due to road conditions, not related to the the company.
Oct 29, 2018
bus Universe Noble 37, Giant Ibis Transport
★★★★★
Wonderful bus, the only problem was at the border at the immigration which was not giant ibis company. The waiting queue took two hours and you need to stand, no chairs to sit and we had a four month old baby whom we hard to carry for two hours. I would recommend for old people not to take this route because they won't be able to stand all that long.

Giant Ibis Transport Stations

Phnom Penh Giant Ibis Siem Reap Giant Ibis Siem Reap Giant Ibis Main Kampot Giant Ibis Sihanoukville Giant Ibis Ho Chi Minh Giant Ibis Khao San Giant Ibis Kep Giant Ibis