Giant Ibis Transport

Company Information

Despite only launching operations in June 2015, Giant Ibis is already one of the best and most modern operators across Cambodia. The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Routes served by Giant Ibis

Phnom Penh–Siem Reap

The main route that Giant Ibis offers is the Phnom Penh to Siem Reap service. There are six buses per day from the capital to Siem Reap, close to the world-famous site of Angkor Wat. The buses operate throughout the day, from 08.45 to 23.30, with the trip usually taking seven hours in either direction. The overnight journey at 23.30 will arrive in Siem Reap at 06.30 the next morning.

There are also six departures heading from Siem Reap to the capital each day, starting at 07.45. Tickets for either journey are priced at USD15 per person.

Phnom Penh–Kampot

From Phnom Penh you can also reach the riverside town of Kampot in less than three hours. There are two buses each day at 08.00 and 14.45, scheduled to arrive at 10.30 and 17.15 respectively. Two buses also head in the opposite direction every day and tickets cost USD9 each way.

Phnom Penh–Sihanoukville

For those looking to head to Cambodia’s stunning beaches in the south of the country, you can visit Sihanoukville from Phnom Penh. There are three buses leaving the capital per day between 08 and 12.30. The journey lasts less than five hours so you can even be relaxing on the beach by lunchtime!

There are four daily services from Sihanoukville to Phnom Penh, starting from 07.30, with all departures priced at USD11.

International service: Vietnam

Giant Ibis offers international routes as well. From Phnom Penh you can travel to Vietnam’s southern city of Ho Chi Minh, with two daily departures at 08.00 and 12.30. This trip takes around seven hours so you’ll arrive in the early evening even if you catch the lunchtime departure. Tickets cost around USD18.

International service: Thailand

If you are interested in visiting Thailand then it is possible to use Giant Ibis to travel between Siem Reap and Bangkok. There is one service per day which leaves both cities at 07.45 and is scheduled to arrive at 16.15 (a journey of eight or nine hours), with fares at around USD32.

Pros

Giant Ibis is probably the most professional and reliable private operator in Cambodia, the service and quality of vehicles is as close as it gets to the North American and European standards that you may be used to. The website is incredibly detailed and easy to navigate if you need any additional information.

There is a very wide range of departure options on almost all routes that Giant Ibis operate, so there will certainly be a service that suits your schedule.

On several of these routes, passengers have the option of choosing between overnight or day buses, an important choice if you are pushed for time and need to catch a flight.

Giant Ibis is also a very good option for those looking to cross the Cambodian border into Thailand or Vietnam. This process is usually very confusing and can become quite stressful so it is to the operator’s credit that border crossings on these services are as hassle-free as possible.

Buses on these routes have Wi-Fi as well as individual power sockets which is a rarity. As any frequent traveller will know, being able to charge your phone is incredibly useful for when you arrive at an unfamiliar destination and are trying to work out how to get to your hotel.

Cons

Flying rather than crossing international borders via bus is a far more preferable option if your budget allows. Crossing the land border from Cambodia into Thailand or Vietnam can be a pain but Giant Ibis do all they can to minimise the stress involved. Flying is the most expensive option and those on a budget may not have this choice. If not, then Giant Ibis is a perfect option.

Another issue is that there are no toilets on board these services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

Keep in mind

Giant Ibis services use either luxury or sleeper buses depending on your departure time. For example, you will be travelling on a sleeper bus on the 23.30 service from Phnom Penh to Siem Reap, but likely to be on a luxury bus with a more standard layout if you make the journey during the day.

Travellers reviews

Passengers love the standard of the buses on these routes and it is repeatedly claimed to be the most professional operator in the country. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

The wide range of departures is also a bonus that has helped to make Giant Ibis a very popular choice with locals and visitors alike. Most private bus operators do not offer the option of day and overnight services but it is useful to have the choice, especially if you are on a tight schedule.

Crossing the Cambodian border by land is usually a fairly painful experience but, unfortunately, this is the cheapest way to make the trip. If flying between cities is within your budget then you should probably consider this alternative, but if the high cost of flight tickets is an issue, then Giant Ibis is one of your best options.

Buy Giant Ibis Transport Tickets

Bus Universe County 15
12:30
Bus Universe Luxury
07:00, 08:30
Bus Universe Luxury
08:00
Bus Universe Noble 46
08:00, 09:45
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
08:00, 09:25, 09:30, 12:30, 15:30
Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30
07:30, 08:30, 09:30, 13:30, 15:30

Giant Ibis Transport Company Reviews

4.3
2,316 / 43,536
5 1235
4 726
3 213
2 76
1 66
99.7% of 43,536 travelers were presumably happy with Giant Ibis Transport as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Sep 18, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Wonderful service, but stopped quite a few time along the way. I found that kind of annoying.
Sep 17, 2018
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
The big bus was not available and thus we used a small one without wifi - don’t know why the bus was not available - we were not given a reason. If this is a frequent occurance - they should include wifi on the small bussess too. It is quite a long ride after all. Overall it was not a bad trip and we arrived on time. Enough toilet breaks, however the lunch stop is not great. Quite expensive too (probably why the staff purchased their lunch at an earlier “toilet break” - passangers were told it was a 5 min toilet break and everyone was back promptly. We then waited about 10 minutes for the bus staff because they purchased meals. We sat on the back seat of the bus, and there were no seatbelts.
Sep 17, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Was ok :)
Sep 16, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Great bus. Easy ride
Sep 15, 2018
bus Universe County, Giant Ibis Transport
★★☆☆☆
We waited for 45min on the side of the road until the bus picked us up ... it was nice though that we were picked up near our hotel. The ride took two hours longer than scheduled. Our driver threw his trash out of the window whenever he felt like it ... very disturbing!
Sep 14, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Very good service.
Sep 14, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
It was a really comfortable nice trip, easy at the border and the food was okay???? I think the best bus you can get
Sep 13, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Well organized. Arrival was 2 hours late, don’t know if this was due to longer than usual holdup at the border, I suspect so. Driver took some chances that should not have been taken. Guess that is the norm in this part of the world, still shouldn’t happen with a bus full of people though.
Sep 13, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★☆☆
Had to change bus at 2am to a non sleeper bus. AC was cranked, so way too cold in both busses.
Sep 13, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Bus staff very helpful , bus very comfy service very good .Cambodia border crossing worth the 8 hr trip in itself . Rest of journey a bit dull. Lots of mad motorcyclists , buffalos and vendors dodging traffic to make a few dollars . ,
Sep 13, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Smooth ride, with convenient stop for food
Sep 13, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Hassle free travel. They are very friendly and gave us tip. We can feel the concern for every passenger. If ill be riding a bus again ill choose this company
Sep 12, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Departure on Time. Classic Seat but confortable enough. Air con ok. Staff helpfull. Only 30 mn late at arrival so it is more than acceptable if you consider the multiples stops and random events (lunch, viet border, combodia border, traffic jam...). However, the driver drove like crazy, overtaking everthing.
Sep 12, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Smooth. Although we had a slight issue in the immigration going back to Thailand but other than that, it was good.
Sep 12, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Everything was smooth. The conductor didnt ask for any money for us to pass through Cambodia, considering we have Philippine Passports. He was very considerate, he gave up his chair so that I can sit with my girlfriend.
Sep 12, 2018
bus Universe County, Giant Ibis Transport
★★★★☆
We were informed by email in the morning of departure that the bus will depart 1h 15min later. This was no problem for us. But the ride took 1h longer than scheduled which got us to our destination even later. We really liked that the bus driver let us out a bit earlier close to our hotel.
Sep 12, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
Comfortable sleeping, good wifi and good driving in the storm. Nothing negative.
Sep 11, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Comfy, punctual, WiFi worked and breakfast snack was an added bonus! Much better than the service offered by Mekong Express!
Sep 10, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★☆
Great seat. Good service for visa at the border. Extra service for snacks and lunch is convenient. Unfortunately the WiFi was broken.
Sep 9, 2018
bus Universe Luxury, Giant Ibis Transport
★★★☆☆
The bus left on time and the service was good. I would have loved to have some pillow and/or blanket to sleep more comfortably.
Sep 9, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Excellent service
Sep 8, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
The bus was clean and on time. Value for the money
Sep 7, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Good seat!
Sep 6, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Bus was on time, friendly staff, the seats were very spacious and comfortable, they even provided us with a coffee and croissant in the morning and fried rice with a bottle of cold water at noon. At the border things went very smoothly, we did not have to wait a long time. If you didn’t buy an e-visa in advance (i suggest you do, it is a little bit cheaper) you could fill in an application form, but make sure you have an extra passport photo by hand
Sep 4, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Great service, very professional and therefore a hassle-free way to commute between Cambodia and Thailand (etc)!
Sep 4, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★★
provided what it said, nothing exceptional but a decent ride- cant complain when its an overnight bus! Would deffo book again
Sep 4, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Only half an hour late which is great. Comfy bus with wi/fi and charging ports. We got water and pastries plus stoped at a good restaurant for lunch. Everyone was helpful from beginning to end.
Sep 2, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
The free water was nice and the free pastry was really tasty. The constant honking was loud and very annoying. Seats were good with plenty of space, even for a tall person. Rest stops were plenty, if not too many and too long. Staff was quite friendly. We could get off the bus a bit earlier to get to the ferry to Koh Dach directly. We would book Giant Ibis again.
Sep 2, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Luxuary travel! Good service. Faster than expected - arrived almost 2 hours earlier than scheduled. No airline achieves that! Plus very good guidance at the Thai-Cambodian border.
Sep 2, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
nice and clean bus friendly staff cool AC manager super nice and friendly
Sep 2, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Good value. Departed on time, clean bus, good driver.
Sep 1, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Very good transport from Siem Reap to Phnom Penh, arrived very early, was given a small breakfast once we set off and had good number of breaks
Sep 1, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
Was very good Good stuff, they feed us,wepassed the borders very fast, we stopped to eat in a good locations and we came in time! I recommend to everyone.
Aug 31, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★☆
Super service
Aug 31, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
Wifi good and it take 6 hrs. So nice
Aug 31, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
This journey has a guide on the bus who was very reassuring , knowledgeable , and helpful about the border crossing which requires a visa for most people. I took this route in both directions and both guides were great. Also the Internet on the bus is pretty decent and there are bathroom stops along the way.
Aug 30, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
A wonder of reliability and comfort in this world. I mean so many things does not work properly or at all in Cambodia, But Giant Ibis delivers again. Clean, comfortable, leg space, aircond works, even a complimentary snack and water. And I am 191 cm tall and normally don’t travel comfortably anywhere in the world
Aug 29, 2018
bus Kia Grandbird, Giant Ibis Transport
★★★★☆
Driver drove very good, AC was too cold at times,
Aug 27, 2018
bus Universe Luxury, Giant Ibis Transport
★★★★★
All perfect really!
Aug 27, 2018
bus Universe Noble-37, Giant Ibis Transport
★★★★★
It was a pleasant ride.

Giant Ibis Transport Stations

Phnom Penh Giant Ibis Siem Reap Giant Ibis Siem Reap Giant Ibis Main Kampot Giant Ibis Sihanoukville Giant Ibis Ho Chi Minh Giant Ibis Khao San Giant Ibis Kep Giant Ibis