Giant Ibis Transport

4.6
7927 customer reviews

About Giant Ibis Transport

Company Information

Giant Ibis Transport launched operations in June 2015, and since then has already become one of the best and most modern operators across Cambodia.

The operator is widely regarded to be more professional than most others in the country and has more in common with western bus companies than some of its Cambodian rivals.

Giant Ibis bus terminals

In Phnom Penh, Siem Reap, and Kep Giant Ibis buses depart from the company’s own bus stations.

In Sihanoukville, Kampot, and Ho Chi Minh passengers board busses at centrally located Giant Ibis ticket offices.

In Bangkok, there are two departure points – one in Bangkok’s backpackers’ district, Khao San Road, and the other by the 12go office near Makkasan Station of Airport Rail Link and just two steps from Hua Lamphong Railway Station.

Routes served by Giant Ibis

Giant Ibis buses connect Cambodia’s capital of Phnom Penh with the country’s main tourist destinations: Siem Reap, Sihanoukville, Kep and Kampot.

Siem Reap

Phnom Penh–Siem Reap is the main route that Giant Ibis offers.

The duration of the journey is between 6 and 7 hours.
As the route enjoys great popularity, Giant Ibis operates between 5 and 6 departures a day.
There are both day buses and night buses between these two destinations.

Giant Ibis night buses are sleeper buses with three berths per row – one single berth and two more berths adjacent to each other.

Kep and Kampot

It is one and the same bus that plies the road between Phnom Penh and Kep calling to Kampot en route. The journey takes from three and a half to four hours respectively.

As Sihanoukville is having tough times here with a lot of construction, Kampot can be an alternative.

Sihanoukville

A popular seaside resort of Sihanoukville is 6 and a half hours away from Phnom Penh by bus.

Siem Reap–Sihanoukville and Kampot

While you always can self-connect via Phnom Penh changing one Grand Ibis bus to another, there is also a direct service between Siem Reap and Sihanoukville. Taking a direct bus is faster than travelling via Phnom Penh – it takes just 10 hours.

Siem Reap–Sihanoukville is the only route besides Phnom Penh–Siem Reap that is also served by Giant Ibis overnight bus.

After calling to Sihanoukville, the bus proceeds to Kampot.

International service

Currently, Giant Ibis Transport operates two international routes: to Thailand and Vietnam. The operator helps to make the process of border crossings on these services are as hassle-free as possible.

  • Siem Reap–Bangkok in Thailand
    It is a fast, convenient and stress-free way to travel between the Thai capital and the gateway to the temples of Angkor and vice versa though you have to take care of your visa travelling either way.

There are no night buses on this route and the journey takes between 8 and 9 hours.

Similarly to the previous route, no overnight buses are available here. The whole journey takes under 7 hours and you should hold a valid visa to be admitted to board a bus in either direction.

How to book

You can book Giant Ibis bus seats both online and off-line.

  • At the Giant Ibis bus stations and ticket offices – you have to get there in person
  • Online via the company’s official website – booking opens 10 days prior to the departure date; fees apply for credit card processing
  • Via our website – no time restriction on advance Giant Ibis bus booking apply.

Giant Ibis Bus Reviews – Pros

  1. Giant Ibis is one of the most professional and reliable private operators in Cambodia with the service and quality of vehicles as close as it gets to the North American and European standards that you may be used to.

  2. The company’s website is incredibly detailed and easy to navigate if you need any additional information.

  3. Giant Ibis bus schedule is convenient and offers a very wide range of departure options throughout the day.

  4. Several routes feature both day and overnight buses, the latter being a handy time- and money-saver.

  5. Most Giant Ibis buses have Wi-Fi as well as individual power sockets, which is a rarity.

  6. As the company is still fairly recently established the vehicles are all much newer than any that you will see on the same routes with different operators.

Giant Ibis Transport Reviews – Cons

  1. There are no toilets on board Giant Ibis services. However, there are regular breaks allowing passengers to use the bathroom or to just stretch their legs for a short time.

  2. When travelling alone and taking a sleeper bus, be sure to understand which berth you book – a single one or one of the two adjacent berths. It is not always a good idea to spend your night journey side by side with a stranger.

Buy Giant Ibis Transport Tickets

Bangkok - Siem Reap
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07:45, 08:45
Ho Chi Minh - Phnom Penh
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08:00, 09:45
Kampot - Phnom Penh
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07:45, 14:00
Phnom Penh - Ho Chi Minh
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08:00, 09:45
Phnom Penh - Kampot
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08:00, 14:45
Phnom Penh - Siem Reap
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Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
08:45, 09:45, 12:30, 16:00
Phnom Penh - Sihanoukville
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07:30, 08:00, 09:30, 12:30
Siem Reap - Bangkok
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07:45, 08:45
Siem Reap - Phnom Penh
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Bus Kia Grandbird
22:30, 23:00, 23:30
Bus Universe Luxury
07:45, 08:45, 09:45, 12:30, 14:30
Siem Reap - Sihanoukville
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20:30, 20:30
Sihanoukville - Phnom Penh
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09:30, 11:30, 13:30, 15:30
Sihanoukville - Siem Reap
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19:00, 20:30

Giant Ibis Transport Company Reviews

CV
Bus Universe Luxury, Giant Ibis Transport, Mar 27, 2020
Me encantó que me recogieran en el hotel.
DA
Bus Kia Grandbird, Giant Ibis Transport, Mar 27, 2020
Friendly comfortable ride. We really enjoyed the experience.
WF
Bus Universe Noble 37, Giant Ibis Transport, Mar 27, 2020
Border immigration ,etc pathetic. No government change even indicated. This is the life blood of both Countries. More pressure to streamline the border immigration is needed instead of the millions spent on self promoting crap.
DN
Bus Universe Luxury, Giant Ibis Transport, Mar 26, 2020
I have absolutely nothing to reproach giant ibis transport. the staff was smiling and available. of course we arrived 2 hours after the scheduled time but we can not fault Giant ibis transport this is very often the case when traveling in Asia. Many thanks to this transport company.
KJ
Bus Kia Grandbird, Giant Ibis Transport, Mar 26, 2020
I do not want to accuse anyone but somewhere on this journey from my backpack lost my headscarf and travel headrest. I would advise you to look more closely at the bus surroundings when leaving Siem Reap and after arriving in Phnom Penh. A lot of unneeded people are hanging around there. Everything is fine after this incident.
SD
Bus Universe Luxury, Giant Ibis Transport, Mar 26, 2020
very slow and exhausting. every 1.5 hours the driver stopped. but overall staff was polite, spoke english and everything went smoothly
HV
Bus Universe Luxury, Giant Ibis Transport, Mar 26, 2020
I was 1 hour earlier and asked if I could go with the bus that was coing in 10 minutes, they changed the ticket so I could take that bus!
SD
Bus Universe Luxury-27, Giant Ibis Transport, Mar 24, 2020
Super trajet, merci encore à l'équipe
SA
Bus Universe Luxury, Giant Ibis Transport, Mar 24, 2020
途中休憩が1回で過剰になかったのが 良かった
KB
Bus Universe Luxury, Giant Ibis Transport, Mar 24, 2020
I'd use them again but for sure a little better communication on expectations. Like the drivers will stop at various point and the boarder crossing to Thailand can take a while. Other than that very satisfying trips for the price
MT
Bus Universe Noble 37, Giant Ibis Transport, Mar 23, 2020
The airco broke down. That's why we had to wait at the border in a smelly location without getting information before heading out again.
LC
Bus Universe Luxury-27, Giant Ibis Transport, Mar 20, 2020
J'aime bien Giant Ibis au cambodge. Utilisé plusieurs fois les trajets sont bien plus confortable qu'avec un van. Et ne croyez pas que c'est beaucoup plus long ! Je suis arrivé avant une connaissance qui est parti en van à la même heure que moi !
FT
Bus Universe Noble 37, Giant Ibis Transport, Mar 20, 2020
Busfahrt war sehr angenehm. WiFi hat funktioniert und der Grenzübergang hat einwandfrei geklappt
FT
Bus Universe Noble 37, Giant Ibis Transport, Mar 20, 2020
Fahrt war echt super. Man hat viel Platz, WiFi hat funktioniert und die Unterstützung am den Grenzübergang war sehr hilfreich. Immer wieder gern
ML
Bus Universe Luxury, Giant Ibis Transport, Mar 19, 2020
Bus host had multiple friends jumping in and off bus and was very anti social
SW
Bus Universe Luxury, Giant Ibis Transport, Mar 16, 2020
Comfortable ride. Easy to book and travel from Siem Reap to Phnom Penh. Good stopping points and a good driver. Hostess was nice and clear on her instructions.
AS
Bus Universe Luxury-27, Giant Ibis Transport, Mar 15, 2020
Bus was on time and the bus driver and assistant were really good. Informative about what the travel included.
DD
Bus Universe Noble 37, Giant Ibis Transport, Mar 14, 2020
We left 15 min late and the wifi didnt work for most of the trip. Other than this, the experience was ok (water and snack provided, driving ok, seats ok, ac working and plug sockets avalaible)
ML
Bus Universe Noble 37, Giant Ibis Transport, Mar 13, 2020
The bus was clear of litter, fitted with seat belts, seats were damaged and a bit tired but comfortable. There's good WiFi on board, dodgy looking plug sockets where you could charge devices. Staff spoke English and gave out snacks and water as we left Kep. The journey took 1 hour longer than the ticket said so be a little flexible due to traffic. The bus made one 5 min stop for toilet break. I was travelling with my 2 children and I'd definitely use it again.
KG
Bus Universe Luxury, Giant Ibis Transport, Mar 13, 2020
Overall, the service and experience was very good...the windows were a little dirty and I wasn't able to enjoy the views as much as I would have liked, but it was still a great experience. I also appreciated having someone on board who was there to attend to guests' needs.
MS
Bus Kia Grandbird, Giant Ibis Transport, Mar 11, 2020
First time this kind of transport and recommend.
AR
Bus Universe Noble 37, Giant Ibis Transport, Mar 11, 2020
Everything was great, except for location of bus station in Siem Reap. I think having a stop near city center would have been much better.
AJ
Bus Universe Luxury, Giant Ibis Transport, Mar 10, 2020
Late by nearly two hours, air con broke down after Cambodia border, was due to arrive at 14:00, didn’t arrive until 18:30 !! Did get water and a roll to eat, staff very nice.
AS
Bus Kia Grandbird, Giant Ibis Transport, Mar 10, 2020
it was ok, we left on time but arrived over one hour late, not a big deal. bus was comfortable
MS
Bus Universe Noble 37, Giant Ibis Transport, Mar 9, 2020
We left the station at least 20 minutes late. We stopped repeatedly for passengers on the way. Our 15-minute stop for a washroom break became a half hour - the last 10 minutes of which all the passengers were on the bus (without the air conditioner running) waiting for one of the staff members to return. I understand a flat tire along the way is nobody's fault, but we didn't arrive in Kampot until after 1 p.m.
MJ
Bus Kia Grandbird, Giant Ibis Transport, Mar 9, 2020
Sleeper bus is great experience to us. There's pillow and blanket provided. The transport is smooth and safe even it was late at night. They act promptly when some passengers have issues or concerns. We arrived early from ETA. Thanks Giant Ibis!
SC
Bus Universe Luxury, Giant Ibis Transport, Mar 8, 2020
Bus was comfortable with good leg room, driver was safe and ran to the timetable ok. Got a bit tedious by the afternoon with the monotonous scenery and sitting down all day. They provided a fried rice snack at the border and stopped at a roadside eatery/toilet in the afternoon. Overall worth the money if you have the time.
AG
Bus Universe Luxury, Giant Ibis Transport, Mar 8, 2020
Accepting e-tickets or m-tickets instead of pdf hard copies would be beneficial for both nature and passengers. Thank you!
AG
Bus Universe Luxury, Giant Ibis Transport, Mar 8, 2020
To help the environment, 12goasia should accept e-tickets or m-tickets and reduce the use of paper and pdf prints. Thank you!
SJ
Bus Universe Luxury, Giant Ibis Transport, Mar 8, 2020
Phnom Penh to Siem Reap - Plenty of room on the bus, comfortable, air-conditioned, got to Siem Reap in good time, smooth ride with a good driver and water and snacks provided. Two stops en route at good rest stops with good facilities and clean toilets. Wifi worked well. No complaints. Steve Australia
AD
Bus Universe Luxury, Giant Ibis Transport, Mar 7, 2020
We were very nervous after reading lots of reviews and watching YouTube reviews of this bus company as well as others. We took the chance and were so glad we did! Giant Ibis was on time, clean, cool (A/C), smooth drive, EASY VISA PURCHASE and quick and easy transit through both Vietnam and Cambodia borders. Our bus conductor spoke English, was kind and helpful with our questions. They took care for us every step of the way. Once onboard we were given a banh mi sweet bread and bottle of water. At the border you get a 30 minute 'lunch break' which was at about 1030am but the food we bought from the duty free shop restaurant was tasty and inexpensive. Some reviews say this is unnecessary but we realised that this break is mainly to give the conductor time to apply and receive all our visas. Worth it to let them process your visa rather that deal with an e-visa. We were very happy with this service and the journey. Thanks so much Giant Ibis!
CK
Bus Universe Noble 37, Giant Ibis Transport, Mar 7, 2020
Pünktlich, sauber, bequem
FT
Bus Universe Luxury, Giant Ibis Transport, Mar 7, 2020
The best bus journey I’ve ever taken! They checked and printed out visas for ya, gave us food and water and there was a lot of legroom!
AG
Bus Universe Luxury, Giant Ibis Transport, Mar 6, 2020
Good quality service, arrived at time
BY
Bus Kia Grandbird, Giant Ibis Transport, Mar 5, 2020
Bus plutôt confortable et ponctuel. Nous avons plutôt bien dormi. Bonne compagnie !
MS
Bus Universe Noble 37, Giant Ibis Transport, Mar 5, 2020
Excellent service.
MN
Bus Universe Noble 37, Giant Ibis Transport, Mar 4, 2020
the bus was 2 hours late arriving in Phnom Penh, which created some difficulties, since everyone who was traveling had plans
JE
Bus Universe Luxury, Giant Ibis Transport, Mar 4, 2020
The journey was comfortable and there were no big surprises. On this occasion the staff member's English was a bit difficult to understand. Unfortunately the bus station in Siem Reap is way out of town, so even if you prefer to walk, you'll probably need a Tuk Tuk.
WS
Bus Universe Noble 37, Giant Ibis Transport, Mar 4, 2020
It was a good trip. a good driver.
CQ
Bus Universe Luxury, Giant Ibis Transport, Mar 4, 2020
easy and convenient bookings, hassle free..legit
DS
Bus Universe Luxury, Giant Ibis Transport, Mar 4, 2020
Very nice staff and enough breaks to eat. The air conditioning cooled a little too little but everything else was great!
MZ
Bus Universe Luxury, Giant Ibis Transport, Mar 3, 2020
Tres bien, dommage le changement de bus a la frontière pour un avec moins de place, moins confortable. En outre pas compris les 2$ p.p. supplement Visa. Arrivée avec plus d'une heure de retard??!!
XX
Bus Kia Grandbird, Giant Ibis Transport, Mar 3, 2020
The beds are so so so small.
AV
Bus Universe Noble 37, Giant Ibis Transport, Mar 2, 2020
Excelent service and attitude of the crew, very helpful during the crossing at the border to Cambodia. Bus clean and comfy, snacks and lunch good as well.
BG
Bus Universe Noble 37, Giant Ibis Transport, Mar 2, 2020
Everything was really good. They give us. Coffee and pz of bread and later. Some food after the border. They also help with the Cambodia visa for the price they have in the website. Seat are comfortable enough they also stop in some places then we can go to the toilet.
NR
Bus Universe Noble 37, Giant Ibis Transport, Mar 2, 2020
No problems encountered from boarding to destination. Spent about 2 hours at immigration control but heard that this was to be expected. Guide was helpful.
DP
Bus Kia Grandbird, Giant Ibis Transport, Mar 2, 2020
Great service, on time and comfortable
FT
Bus Universe Luxury, Giant Ibis Transport, Mar 2, 2020
Smooth and comfy. Liked the stop for a lunch at the border and possibility to get off earlier
JA
Bus Universe Noble 37, Giant Ibis Transport, Mar 2, 2020
The bus was really fast and the guide helped us cross the border smoothly. The snacks along the way was also really helpful since we were all hungry from the long trip.
BH
Bus Universe Noble 37, Giant Ibis Transport, Mar 2, 2020
Staff was nice, bus was on time))
4.6
7927 customer reviews
5
71%
4
21%
3
6%
2
1%
1
1%
99.8% of 109,547 travelers were presumably happy with Giant Ibis Transport as they left good or no review

Giant Ibis Transport Stations

Phnom Penh Giant Ibis Siem Reap Bus Station Kampot Giant Ibis Sihanoukville Giant Ibis Ho Chi Minh Giant Ibis Bangkok Giant Ibis Sihanoukville via Kampot Kep via Kampot Giant Ibis 12Go Makkasan Station