Burapha

4.3
408 customer reviews
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About Burapha

Company Information

Burapha is a bus company that sells a range of combo tickets between Koh Chang and Bangkok and Pattaya. As Koh Chang is an island, tickets include ferry transfers across to the island as well as bus transportation.

Many of the buses include pick up directly from the main airport in Bangkok which is Suvarnabhumi Airport and then takes you straight to Koh Chang from there. Longer routes on Express buses provide food, snacks, and drinks as well as blankets.

Depending on the different routes buses may vary. Some of these are Express buses which are large and have spacious seating and reclining seats. Other routes however use minivans which are much smaller and do not have a full range of amenities.

Routes served by Suvarnabhumi Burapha Bus Company

This bus company services a variety of routes around Thailand although these are mostly focused on travel to and from Koh Chang. You can get directly to Koh Chang or to the pier in Trat from where there are also options to get to Koh Kood and Koh Mak.

Suvarnabhumi Airport–Koh Chang

Tickets from Suvarnabhumi Airport to Koh Chang cost THB680 and are sold in the form of combo tickets including minivan or bus transport and ferry transfers. Buses leave the airport at 7.50 am, 11 am, or 2 pm and there is also a bus at 11 pm. The journey takes between 6 and 7 hours.

Koh Chang to Suvarnabhumi Airport

A very convenient service if you need to get directly from Koh Chang to Suvarnabhumi Airport. Buses are quite reliable as far as the travel time is concerned and leave from Klong Son on Koh Chang. Tickets on this bus are priced at THB680. Buses leave at 7 am, 12 pm, and 5 pm. The journey takes between 6 and 7 hours and depends on the bus option you choose as this route uses both minivans and Express buses.

Pros

Burapha Bus Company offers direct pick up at the main airport in Bangkok which means you can go straight to Koh Chang as soon as you arrive without having to travel to the bus station in Bangkok independently.

As Burapha Bus Company offers combo tickets that include bus and ferry journeys to Koh Chang this is one of the cheapest ways to travel to the island.

All buses have air conditioning including mini vans.

Cons

Some of the buses that serve these routes are Express buses and others are minivans. If you feel uncomfortable when travelling in a minivan you will need to check ahead of time to find out which kind of vehicle will be used.

Minivans do not have as much legroom as the larger buses and do not include complementary food and snacks.

Air conditioning inside minivans may not always work.

Keep in mind

Booking a ticket with this company means that you will not have to transfer between different operators when you get to the ferry at Koh Chang which can make for an easier and quicker journey.

What travellers say

There are some reports of buses being delayed and failing to leave on time. This is a fairly frequent occurrence in Thailand although you should make sure to leave time for any connecting journey (such as a flight out of Bangkok).

Some passengers prefer to take an Express Bus rather than a minivan for safety and comfort reasons. Minivans are usual quicker and do not have a full range of amenities, and there have been reports of drivers exceeding the speed limit when driving minivans. If you suffer from motion sickness you may prefer to take an Express bus rather than a minivan.

Passengers have reported that the bus company desk in Koh Chang is clearly marked and easy to find and that customer service are friendly and speak good English.

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Burapha Popular Routes

NaN Passengers

Burapha Company Reviews

D H
Lovely service, and took us all the way to the front door of our hotel.
Van Regional 14pax, Burapha, Mar 26, 2020
J H
Comfortable trip, unfortunately not all the way to the hotel....
Van Regional 14pax, Burapha, Mar 23, 2020
G T
We drove on schedule, no delays, there was a stop along the way, the drive was great, the driver is experienced, we arrived in Chang earlier than advertised, thanks 12go!!!!
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Van Regional 14pax, Burapha, Mar 18, 2020
A B
Good and timely service. Will surely use again.
Van Regional 14pax, Burapha, Mar 18, 2020
M M
The correct bus, at least it was not a van, but in 5 hours of road trip, it only stopped 3 minutes exactly to go to the bathroom in a hurry. Once on the island he left all the passengers and told us that our hotel was out of the route, he left us 5 minutes drive from him. I mean, they are crappy!!!! And we had to spend 5€ extra because it was the middle of the night to be taken to him.
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Van Regional 14pax, Burapha, Mar 11, 2020
J M
Extra seat for luggage was unnecessary (I spent 700 thb). The driver rided about 70 km/h whole journey. The journey ended in front of the hotel.
Van Regional 14pax, Burapha, Mar 10, 2020
J H
The service stand in the airport has been super to find. The bus was on time, drove very well. There was a stop for toilet and lunch break. Then it was driven through to the ferry. We were taken all the way to the resort, as were all the other guests. This was a great service for this price. Top
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Van Regional 14pax, Burapha, Mar 1, 2020
M K
Everything is very calm, clear and conveniently organized. I recommend the services of this company.
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Van Regional 14pax, Burapha, Feb 25, 2020
O V
Cramped van. Not enough leg room. Insufficient air conditioning. It got hot inside. Everything else as expected
Van Regional 14pax, Burapha, Feb 24, 2020
A D
Great transfer, organized, quick and safe. Definitely recommend this company.
Van Regional 14pax, Burapha, Feb 23, 2020
D S
All went went and smooth. Even got a ride to the door of my hotel (above the expectations). Thank you.
Van Regional 14pax, Burapha, Feb 22, 2020
O O
Everything is very well organized. I will definitely use
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Van Regional 14pax, Burapha, Feb 20, 2020
I G
I liked it. No complaints.
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Van Regional 14pax, Burapha, Feb 16, 2020
M B
On time. The bus was fine, the driver drove nicely. One break for bathroom visit and snacks which was more than enough. After the ferry we were all asked were we stayed and then all driven to our seperately hotels. Very nice service
Van Regional 14pax, Burapha, Feb 14, 2020
A G
No way to book seats during the booking. My wife and I couldn't travel together and both our neighbours, travelling alone, refused to accommodate each other. Very good driver. Thanks to him to drive carefully.
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Van Regional 14pax, Burapha, Feb 9, 2020
R W
Excellent et good driver:)
Van Regional 14pax, Burapha, Feb 8, 2020
O G
The bus was a little bit old.
Van Regional 14pax, Burapha, Feb 3, 2020
D V
It was an adequate price for such a route. The bus is of course without a toilet, but on the way there were two stops, min. 15, so there was enough time to eat and rest. Arriving at the ferry, you are divided into groups depending on who-where stayed on the island, then on arrival at the island sit the groups on minibuses and take to the hotels. The minuses, the driver sometimes turned on the music loudly on the way, which was unavoidable to wake me up. Otherwise, everything is acceptable!
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Van Regional 14pax, Burapha, Jan 31, 2020
M D
700baht if bought online, 600 at the airport. Trip was ok, minibus and driver too. Bought the combo ticket because it included transport to the hotel. Im a girl, traveled by myself. Driver dropped me off the bus after the ferry and wouldnt take me 5min/4km to the Serenity resort from the pier because apparently he can can only go right. Was left there at 8pm, pitch dark, nobody there and thank god my resort manager sent a car for me. Was scared and frustrated, so keep that in mind if your hotel is on the east side of the island, they will not honor the “drop off at the hotel” deal.
Van Regional 14pax, Burapha, Jan 27, 2020
R P
Super geregeld, alles liep als een trein! Very happy with our reservation! Everything was good!
Van Regional 14pax, Burapha, Jan 21, 2020
A L
Everything was on time and on schedule. But the bus is very stiff, you need a more comfortable bus for a 6 hour trip.
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Van Regional 14pax, Burapha, Jan 18, 2020
Y S
Extremely tight seats and feels like broken suspension. With more than 3-4 people better book private transfer, then almost the same price.
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Van Regional 14pax, Burapha, Jan 17, 2020
T L
### Booking the service: ------------------------- When I made the booking an insurance was offered. I did not want to buy one so I checked that off. After having paid I noticed that the insurance was anyhow added and an extra 100 THB charged. ### Finding the meeting place: -------------------------- I got the instructions that the meeting point is at the Ground Floor (G) at Suvarnabhumi airport. When I was at the place the choice was between Bottom (B) and 1. level. I went first to the B -level, found nothing and asked others. Then I got the info that G -level means 1 -level, where I found the Koh Chang -desk with ease. ### The bus: -------- 1. The space between chairs was not designed for Europeans, I had to sit crosswise with my feet at the aisle. -That was really a painful experience to do for so many hours. Most of my fellow travellers sat on the same way as I did, their feet on the aisle. 2. The shock absorbtion system of the bus was not in order, apparently the absorbers were completely worn out. That made my experience of the travel even worse. 3. No WIFI, toilet or selling of anything were available in the bus. ### The stops: There was one 20 minutes stop during the bus travel. There was only one shop and restaurant available for buying food and drinks. The shop prices were around twice the normal prices, the restaurant prices were not that much over prized. ### The deliverance: ---------------- 1. When I made the booking the information given was that I would be delivered to my destination hotel. When arriving to the island I was told that the bus does not go to the Lonely Beach -destinations and that I must take a taxi and pay extra for that. Of course I was disappointed which I also mentioned to the personnel. At the bus final stop we were a few passenger left to a mini-lorry-bus to be delivered to our destinations. There we had to wait for another bus to come which would more passengers to our lorry-bus. After their arrival we were charged 100 THB each for the “taxi” service. We were eight passengers, so the company got a total of 800 THB extra from us. 2. When I was dropped off the “taxi” it showed that I had to find myself the way to my destination and carry my luggage by myself. After having asked a few people and walked 300 meters and asked again I found my destination. My understanding of the service received that it is partly a rip off the tourists.
Van Regional 14pax, Burapha, Jan 17, 2020
D A
Everything was great except bus was small and this uncomfortable.
Van Regional 14pax, Burapha, Jan 17, 2020
J P
Good driver, nice bus and 2 stops on the way. The bus did not make the same ferry as us passengers, so we had to wait for it at the port. We were taken care of by a lady until the bus came. We were also driven to our hotel
Van Regional 14pax, Burapha, Jan 11, 2020
D R
Unfortunatly no Wifi in the Bus. The Rest was perfekt. Everything was really good organized !
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Van Regional 14pax, Burapha, Jan 6, 2020
B Z
We booked a later bus but arrived early, it was no problem to change to an earlier bus. Super service, good driver! And a nice bus of course
Van Regional 14pax, Burapha, Jan 3, 2020
A K
Нашли стойку регистрации без проблем. Небольшой автобус, внутри чисто и не много людей, ехали с комфортом! Было две остановки минут по 10. Отправление по расписанию, прибыв на остров, всех развезли по отелям!!! Советую, очень довольны!!!
Van Regional 14pax, Burapha, Dec 26, 2019
E S
The trip was canceled without notice. The next departure was 1h 45m later. attention to flight schedules. 2 stars only because I took the plane anyway, and for the excellent driver.
Van Regional 14pax, Burapha, Dec 19, 2019
R V
Actually: the service was very good. Everything to the minute in time, and we were even droppen at the hotel on koh chang with the same minibus. But. Take care of drinks/food yourselves, there's no service on board, no wifi, no usb-loader. And, and, and; do NOT sit on the seats in the last row; the bus has no shockbreaking that is functional, so every uneveness in the road comes as a real shock, and that for hours and hours. So that's why not more than 3 stars But whatever, i'm there (here)
Van Regional 14pax, Burapha, Dec 19, 2019
J J
Not a very comfortable bus
Van Regional 14pax, Burapha, Dec 15, 2019
A A
Pick up at a more central location would not be a luxury at this price. Had to pay an additional 300Bath for the cab although others were picked up at the hotel.
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Van Regional 14pax, Burapha, Dec 12, 2019
M M
The van was very comfortable, the driver very friendly, trip w a s intime, even have arrived earlier. PERFECT!
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Van Regional 14pax, Burapha, Dec 12, 2019
M K
Departure was from Suvarnabhumi Burapha 8 exit on the first floor, the shuttle bus was right next to it, easy to find, asked at the desk at the exit, minute to minute went, one stop for 10 minutes, excellent everything, on the ferry check-in right in the bus (it is between the pazik and shuttle bus medium bus) brought directly to the hotel. 5 points. Recommended
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Van Regional 14pax, Burapha, Dec 12, 2019
A K
I went from Suvarnabhumi Airport to Ko Chang, the organization of the trip was excellent, there were two stops, the ferry didn't take long, then everyone was taken to their hotels. I recommend this mode of transport.
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Van Regional 14pax, Burapha, Dec 10, 2019
M K
Twice (in 2018 and 2019) I went from Bangkok to Ko Chang. Took tickets 5-6 months before departure date - no problems. All is well. Partner is reliable!
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Van Regional 14pax, Burapha, Dec 7, 2019
S L
Great ride! Soft seats. The speed of the car is low, if I was going under 100 km, it would have been faster. Drove straight to the hotel reception! Great!
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Van Regional 14pax, Burapha, Dec 6, 2019
P M
Everything is great. Drove from the airport to the hotel
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Van Regional 14pax, Burapha, Dec 4, 2019
H H
Super experience! The bus counter was on the ground floor, also called floor 1. There it seemed that the gates stopped on nr 4 gate-ish on that floor - but I asked some nice and helpful Security staff at a counter there and they pointed me trough the toilets/tunnel. I had originally pre-booked a minivan bus ticket at 11.00 to koh Chang. But I arrived early and was welcome to switch to the 07.50 big bus without any fee or trouble whatsoever at all. At the mainland port of koh Chang I got off the bus, A helpful lady helped us all. At a counter ,I had to tell my hotel, and got a tiny sticker and a ticket with their writing on my hotel name -and on the other side I was hearded into a minibus and droven to the doorstep of my hotel! Happy travels!
Van Regional 14pax, Burapha, Dec 3, 2019
M K
Everything is perfect! Organization of transportation at the highest level
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Van Regional 14pax, Burapha, Dec 2, 2019
S I
The bus was not a good ride, but the bus was not a good ride. 300 baht for 3, not comfortable leather chairs + weak air conditioning. The driver, however, well done, all in time and without incident, all counted at the departure each time not to forget someone.
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Van Regional 14pax, Burapha, Nov 30, 2019
A K
On the site promised a minibus and gave a bus for 18 seats and naturally travel time increased.
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Van Regional 14pax, Burapha, Nov 30, 2019
B M
The bus departure was moved one hour later without prior informing us! We could have spent more time on the beach inspite of waiting in their office. The leg room is very tiny.
Van Regional 14pax, Burapha, Nov 30, 2019
K S
The bus is not comfortable, the distance between the seats is less than in an airplane.
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Van Regional 14pax, Burapha, Nov 29, 2019
J B
Very good, well organized, good directions Small downside... the space between the seats is not very large. But otherwise very good
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Van Regional 14pax, Burapha, Nov 28, 2019
F B
Everything went great. The ride was pleasant (air-conditioned and brisk). With long legs you have to be quick and sit on the right side. On the left, the space is very tight.
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Van Regional 14pax, Burapha, Nov 28, 2019
E W
Zeer goed bevallen. Om 11:00 vertrokken. En rond 12:30 een korte lunch pauze onderweg. Bus was voorzien van airco.
Van Regional 14pax, Burapha, Nov 26, 2019
S S
We were left to the ferry station without any other instruction than that the transport will continue after ferry trip on the island side ? There were no one waiting for us. Ater several confusion we finally got car which took us to the hotels. As we paid the transport from the airport to the hotel why cant we have transport with same car all the way to the hotel including the ferry trip?
Van Regional 14pax, Burapha, Nov 25, 2019
I I
Airport at Gate 8 at the ticket office we were told to wait, the bus would come at 10-50, but when to get to Burapha? After my clarification, somehow it was explained that not a bus, but a minivan would come and that there was no need to go anywhere. Next - the trip went well, with one stop (and where else). Upon arrival at the pier, we stood waiting for a very long time. It turned out that our transport to get to the ferry, to wait almost 3 hours. But here worked well. We were offered to go up to the ferry ourselves, swim to the island, and there met another driver. We had a good trip. At the end point we were much later than the indicated time, it was dark. The result of the trip - safely in the hotel. It is necessary to correct the organization. The voucher was not exchanged for the ticket (paid in advance) and we did not have a seat in a free zone.
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Van Regional 14pax, Burapha, Nov 20, 2019
O P
Nice clean minibus, air conditioner was a bit weak, but generally okay. Brought us to hotels, which is good! Thanks.
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Van Regional 14pax, Burapha, Nov 18, 2019
4.3
408 customer reviews
5
57%
4
25%
3
13%
2
5%
1
0%
95.3% of 408 travelers were presumably happy with Burapha as they left good or no review