Bangkok Busline is a sub-company of Sombat Tour which in its turn, is one of the most popular transportation companies in Thailand. It started its business in 1942 as Tek Chiang and in 1978 changed it for Thep Sombat Co., Ltd. simply as Sombat Tour. During the decades the company grew and strove to develop its services and by now serves about 30 bus routes to the oddest corners all over the country.
Routes served by Bangkok Busline
Bangkok Busline (BB) has their headquarters in Bangkok and provides transportation services between the Thai capital and Chiang Mai, Chiang Rai, Nan and Surat Thani with other minor destinations along the same routes.
Bangkok Busline types of buses
The company has a fleet of Express, VIP and VIP24 buses.
Bangkok Busline VIP24 is the most comfortable and expensive option with
wider aisles
seats organised 3 per row
A/C
complimentary bottled water and snacks
on-board rest room
neck rest and blankets
It is highly recommended if you can invest some extra THB200 in your trip compared to an ordinary express ticket.
Bangkok–Chiang Mai
Bangkok Busline Chiang Mai route is the most popular route served by the company. It takes between 10 and 11 hours to travel in either direction.
Most departures heading to Chiang Mai are evening departures.
All leave from the Northern Bus Terminal in Bangkok, Morchit 2, and arrive to Chiang Mai Bus Terminal 2 (Arcade). The morning bus departs at 6.00 am.
Night departures are always first to sell out as they help you save precious daytime of your travel. Unlike in some of the neighbouring countries like Cambodia or Myanmar, roads in Thailand are in a much better condition and night travel remains a popular way to reach outlying destinations. Bangkok Busline has a great safety record, so we do recommend considering night bus whether you are heading north to Chiang Mai, Chiang Rai and Nan or south to Surat Thani.
Bangkok–Chiang Rai
Trips to Chiang Rai and back schedule fewer departures, dropping and picking up passengers at Chiang Rai Bus Station 2.
It is a slightly longer route compared to Bangkok–Chiang Mai, taking about 13 hours.
Bangkok–Nan
There is also one departure a day to Nan and vice versa. Travel time is 10 hours.
Bangkok –Surat Thani
Additionally to its main itineraries Bangkok Busline makes it to Surat Thani Southern province. There is only one evening departure to this direction at 8.00pm for an affordable price of THB600 for an 11-hour ride.
Note that this route originates from Bangkok Southern Bus Terminal aka Sai Tai Mai, and ends up at Surat Thani Transport Station at Phun Phin. The return service uses the same locations.
Bangkok Busline Review
Bangkok Busline makes the top choice for both local and foreign passengers due to its high-class on-board service, great safety record and courtesy all for a budget-friendly price of THB550-850 depending on the type of the bus.
Those who have used BB more than once strongly recommend to use VIP buses with red-colour seats as these ones normally have more inside space, better general condition and a cleaner toilet.
Do take your valuables with you at the bathroom stops. Not that there have been reports on thefts, but it is always a good idea to use common sense – just in case you happen to miss your bus!
Always check with the bus attendant if you are getting off the right stop as buses can stop at different locations close to your destination before getting to their terminus plus they do practise stops on requests (e.g. the bus passes along Don Mueang airport, which can be very convenient for connecting trips). To be able to get off at a ‘on request’ stop, tell your bus attendant where you are heading when boarding the bus. Note that if on a return trip to Bangkok, the bus calls to Viphavadee Rd. Bus Station (Soi Vibhavadi 130) as well. It is a little closer to the underground though.
Pros
Availability of online booking.
Accommodating staff welcomes passengers on board of the bus equipped with comfortable reclining seats with enough leg space, complete with neck-pillows, blankets, snacks and drinks offered.
A meal is normally included into your ticket price: you will be either served a boxed lunch or have time for lunch/dinner as the bus stops en route at a large gas station with convenience stores and a food court.
Toilets on board kept in good order.
Cons
There have been reports on late arrival times due to heavy traffic during holiday periods but it is common for all operators.
Freezing temperatures inside the bus (usual Asian-style air-conditioning, so probably an extra layer of clothes is a good idea).
Lights and TV on till midnight or even after; lights switching on at every stop – if it is an issue, bring a sleep eye mask.
Slow Wi-Fi if available at all.
No English-speaking staff/ announcements in English.
MochitChiang Mai Bus Terminal 3Chiang Rai Bus Terminal 2Sombat Tour Chiang KhongChiang Kham Bus TerminalWiang ThoengSouthern Terminal BangkokSurat Thani Bus TerminalDok KhamtaiThung ChangSombat Tour Viphavadee 13Chiang KhongPuaChiang Mai Arcade 2Lampang Bus StationTha Wang PhaNan Bus Terminal
Bangkok Busline Company Reviews
G M
Guillermo M
Everything was perfect
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Sep 12, 2026
A N
ANA N
Very good and comfortable trip. On time with enough break time for lunch
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Sep 3, 2026
S
Stacy
It was a ten hour trio. We were given a bottle of water and a weird chili bun at the beginning. The AC barely worked so I was hot. The bus stopped every hour or so for the drivers to have a smoke break. This caused the bus to be an hour plus late while staff at my hotel waited. When we stopped for dinner they only allowed 20 minutes which was extremely rushed. We were not offered a blanket or anything else. Overall poor service.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Aug 29, 2026
G H
Gudrun H
The busdriver was very helpfull, and gives us all the information we need. There was a free meal at 12pm with our VIP-Bus-Ticket, that tasted very well! The seat could have been bigger for my family, but we are all 1.75m or taller, so it is sufficient if they are smaller!
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Aug 22, 2026
A T
Alexander T
Was very much leaving on time, arrived one hour early. It was cold in the bus!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Aug 10, 2026
P S
PYAE S
Good leg space and enough to store hand carriers, The only downside is not comfortable to sleep through the night.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Aug 3, 2026
G R
Gregor R
An indu
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jul 30, 2026
S V
Soobassini V
Great experience
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jul 25, 2026
K R
Kelly R
Comfortable spacious seats, AC, snack water and meal voucher provided. Ideal environment for a long ride.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jul 25, 2026
J T
Joshua T
It was amazing ! Super efficient bus leaves on time ! Would recommend to arrive at bus terminal 30 mins before intended time . Boarding 15 mins before .
Bus is super clean , there is a toilet in the bus (clean)
Have to use bidet to flush . If you are particular about your toilet , they have 1 pit stop 4 hrs into the ride
Overall super happy with this trip
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jul 7, 2026
E N
Edilyn N
It was great service. Departure and arrival on time. They serve snacks and water and a blanket too!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 20, 2026
V H
Victoria H
the upper part of the bus had many empty seats but I was not allowed to move seats. the seat I had, foot rest was broken and I had a large person sitting next to me. Moving to a new seat would have made the long trip much more comfortable.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 14, 2026
A K
Aristea K
To be honest I didn’t have high expectations of a 10 hour bus journey however I was blown away by the service and quality of the journey. I was travelling by myself so I was a little nervous but I felt so safe the entire time. We were provided with water and snack and at the lunch spot we could exchange our ticket for free lunch which was delicious. The seats fully reclined back and I slept majority of the journey. I enjoyed it so much would definitely do again.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 12, 2026
P P
Phoo P
Wide leg room is so comfy
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 5, 2026
E Y
Ethan Y
Comfortable van with a good luggage allowance. free meal also included with the ticket
Bus Express, Bangkok Busline (บางกอกบัสไลน์), May 31, 2026
K L
katharina L
well organized, comfortable, affordable and safe
Bus Express, Bangkok Busline (บางกอกบัสไลน์), May 31, 2026
C R
Cara R
It was a smooth and mostly comfortable journey, however our second bus driver was quite rude and drove quite recklessly.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), May 17, 2026
E L
Edwina L
The trip was smooth and comfortable! Thank you!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Apr 10, 2026
L A
Leila A
I got to Chiang Mai, bus service was okay but had some difficulties at the bus station. The counter I was told (from the information desk) to go to was closed and the woman wasn’t helpful. Luckily someone nearby helped.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Apr 3, 2026
I D
Isabelle D
Very good visit with 2 excellent guides. I highly recommandé.
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Mar 26, 2026
M B
Micthell B
Air conditioned seats go back quite far and got a decent sleep. Would recommend for the money
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 23, 2026
A M
Alicia M
Excellent driving. Very kind assistant
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 20, 2026
S E
Sigrid E
Very comfortable
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Mar 13, 2026
C P
Chantal P
After 1 hour really dirty smell from the toilet that lasted the whole trip unfortunately. No tv , didnt work because of that also no charging possibility for your phone that worked.. Very friendly, helpfull personnel. .
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Feb 27, 2026
R V
Roelf V
Instructions were clear. Tickets were supplied in time. Bus needed shocks though 🙂
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 26, 2026
T N
Tamilazhagan N
Overall good experience ,the bus hostess like she don't want to do the job like face and attitude she had
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 20, 2026
H R
Hazel R
The seats were spacious but the leg raise wouldn’t go up and also there was a male passenger next to me so I couldn’t really sleep comfortably. My knees were paining at the end of the ride.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 18, 2026
T G
Theodor G
A stop of only 20 minutes is, in my opinion, to short for a trip that took 11 hours, instead of the stated 10 hours!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 17, 2026
M S
Mehdi S
The bus is very cold due to air conditioning being on we were given a blanket, the blanket is in a sealed plastic bag but it is an old blanket and not soft. Noone speaks any English so if you are not sure about something there is noway of finding out. There is no WiFi on the bus. I bought ticket online e and recived a bar code with information but I had to get a paper ticket at the station using the information I was emailed.
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Feb 14, 2026
A L
Alexandra L
A really nice and comfortable busride
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Feb 11, 2026
L S
Laura S
Smooth journey. Set off on time. Arrived one hour later than expected
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Feb 9, 2026
ת י
תומר י
The bus was above our expectations. There was quite a lot of legroom and the seats could recline.
We were given a blanket, water, and a snack.
We also made a few stops along the way.
The journey itself was very comfortable and not as scary as we expected, so overall our experience was good 🙂
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 8, 2026
A W
Alida W
The bus arrived even a bit earlier at the destination! I had so much leg space and the seats were also quite comfortable. You get a blanket and a pillow is integrated into the seat. There was a toilet on board and they provided us with water as well as a small snack. The only annoying thing was that they woke us up at 1am for a break, but I just slept through it.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Feb 1, 2026
P L
PATRICIA L
Smelly
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jan 28, 2026
J S
Julia S
The bus was punctual, they took good care of our luggage and it was very comfortable. We had a blanket, A/C, a lot of space and the toilet was okay as well. The staff gave us water and something to eat (a chocolate bar and a little bread with raisins or something like that). I can recommend it, better than our first night bus in Thailand.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jan 27, 2026
C G
Christian G
It was so freezing in the bus that I thought I’m going to die (I was wearing long pants and a jacket already, as I knew that the buses are idiotic cold). Besides that, everything else was quite good for a bus ride.
Bus VIP 24, Bangkok Busline (บางกอกบัสไลน์), Jan 21, 2026
P E
Petter E
For a foreigner there is only a little bit of information, so here is some advice: Bring your own bag for things you need through the night, like warm clothes (they make it very cold). They stopped at night to eat without me understanding everything. It shakes and throbs a lot, but the seat can be pushed far back, so get some sleep.
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Jan 16, 2026
A K
Aung K
Just one thing, the toilet is too smelly that I can smell it from the first floor. It disturbed me the whole ride.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jan 4, 2026
B A
Bianca A
The bus journey was more than adequate for what we expected and the trip included water, snacks and a meal included at a stop at the services midway. The seating was comfortable and reclined, allowing you to sleep through the journey with adequate space. However, the customer service from the hostess on the bus was poor, I don't think she smiled once during her interactions with the customers nor did she make any real effort to actually speak. Other than that it was very good valuable money
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jan 4, 2026
S D
Sarah D
Comfortable journey with blankets, a snack and water. We stopped just after half way for a short break.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 31, 2025
W
Wai
It was great. It’s a really average bus to travel with, not much to say. The toilets should be maintained well in my opinion because they smell a bit strong when the doors are not closed properly. The driving feels safe, seats are normal, bus is comfortable enough.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 27, 2025
P A
Petra A
We were a little late because of roadworks. Otherwise, everything went smoothly.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 19, 2025
E N
Ernests N
Bus was too cold to sleep
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Dec 19, 2025
M W
Martyn W
The bus turned up and arrived on time. The seats were reasonably comfortable with recline and footrest options. Leg space was good. A bottle of water and some snacks were provided. Unfortunately, the hostess had a really bad attitude. She was blunt and rude in evefy interaction. Three hours into the trip she made me move from the seat I'd preselected to a worse seat with limited widow view and a three year old sat behind kicking the back of my seat. No explanation was provided and my original seat remained empty for the rest of the journey. It takes the best part of 11 hours to get to Chiang Mai and the last thing you need is someone like this hostess making the journey more stressful. I wouldn't use this company again due to her attitude.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 13, 2025
A G
Ambrine G
Got welcomed with clean blankets, a bottle of water and snacks. Seats were spacious enough to rest properly for the night. Around the middle of the trip there was a break long enough for toilet and we had a voucher for a free meal.
Would have been perfect with wifi connection, still would take it again!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 13, 2025
A S
Aaron S
The bus was less comfortable that it seemed.
Should post better pictures and offer the different services from each company so you can upgrade easier from cheapest to most expensive ticket according to your budget. We regret not having taken the VIP one for that amount of hours
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Dec 11, 2025
L E
Lonne E
It was the best organised bus company we used in Thailand so far. We got a small snack and a bottle of water after we got on the bus and made a stop at midnight where we could get free, basic, Thai food. It is still a bus, so it wasn't extremely comfy, but it was definitely fine. We arrived about 1 hour earlier than expected.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 3, 2025
M A
Marco A
The ride arrived even a bit earlier than planned! The seats were comfortable enough to sleep well. The air conditioning was crazily cold, I don't understand why they use it so strong, I arrived at destination with throat sore. There was a continuous "beep" sound during the whole ride which was very annoying. Note: no plug socket, but 2 x usb-a.
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Dec 1, 2025
A B
Allan B
Your website showed the bus leaving Bangkok at 14:00 and arriving in Chiang Mia at 00:30 the next day. The bus actually arrived 1.5 hours later at 02:00 due to many local stops. Recommend you reflect more accurate arrival time.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Nov 30, 2025
S G
Shantae G
Seats were comfortable, had a good amount of leg room, and reclined back further than I expected. They gave out some cute snacks and water bottle once we took off. About halfway we stopped at a cafeteria where we could get stretch our legs for 20 minutes, use the restroom, and get a tasty meal (included with your ticket). Honestly was able to sleep majority of the ride. Safe driver who got us there on time, would book this again. If you can, I would maybe avoid using the toilet on the bus (it’s about what you’d expect for an old charter bus) and just go before departure, at the rest stop, and once you arrive.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Nov 29, 2025
4.4
5340 customer reviews
5
56%
4
32%
3
9%
2
3%
1
0%
97.3% of 5,340 travelers were presumably happy with Bangkok Busline as they left good or no review