MW
Marlene WNo Lunch included even though it was advertised in the booking. They took our passports at the border without explaining why and when we would get them back. Personal Documents that we put in the back of the passport were missing afterwards.
But the ride was comfortable and on time.
Bus Universe Noble 37, Giant Ibis Transport (Giant ibis Transport), Sep 14, 2023
FT
Fernando TA nice Bus Ride. And the Border Crossing went very smoothly. All in all a great job by Giant Ibis.
Bus Universe Noble 37, Giant Ibis Transport (Giant ibis Transport), Sep 13, 2023
SR
Sonia RThe paperwork was quite confusing for the foreigners since they take the pasaports and nobody informa of anythibg in english and you have to basically believe that your passaport IS going to ve returned to you . If nobody IS going to speak english, It would be helpful to provide the instructions os what IS going to happen regarding the stops (how long are they taking and at what time and all the paperwork experiencia in the border going Up and down from the bus a thousand times, changing bus when arriving Nom Pen...) in the confirmation mail.
Bus Sleeper, Khai Nam Transport, Jul 25, 2023
KG
Kihwan GAll of service were good but The driver use the horn for safety while driving, but it is noisy because it is too often.
Bus Express, Long Phuong Cambodia, Jul 15, 2023
RS
Ryon SThe trip was great! Quick and efficient with no issues. No wifi on this particular bus but it wasn’t a problem
Bus Express, Long Phuong Cambodia, Jul 8, 2023
J
Jasmine Driver beeped horn every 20s, no communication between staff and riders especially at the border where we were instructed to pass over our passports and visas with no attempt at informing or explaining. Bus itself was fine.
Bus Sleeper, Khai Nam Transport, Jul 6, 2023
PZ
Philipp ZThe boarder crossing process: hand over passport+visa - Go to lunch at restaurant while they do the exit Cambodia & entry Vietnam processing for you - Take all luggage from bus, go to screening and take passport back - Screen Luggage & Passport check - Done. Very easy & efficient.
The ride was good. Arrived late due to traffic jams both in Phnom Penh and Ho Chi Minh.
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jun 2, 2023
GM
Giulia MBis comfortable and AC worked well. We arrived 1h30 later.
Bus Universe Noble 37, Giant Ibis Transport (Giant ibis Transport), Apr 2, 2023
BP
Branislav PEverything was fine but there is a moment after Cambodia border where is lunch break, to much hustle about ordering food and payment, everything else perfect
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Mar 26, 2023
MV
Maria VGiant ibis is usually comfortable and service oriented. Bordercrossing into vietnam a breeze: while we had lunch , they processed the passports. Easy as.
This bus however had aircon issues.
Bus Universe Noble 37, Giant Ibis Transport (Giant ibis Transport), Mar 24, 2023