Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Mar 26, 2020
very slow and exhausting. every 1.5 hours the driver stopped. but overall staff was polite, spoke english and everything went smoothly
Bus Standard AC, Kumho Samco (Kumho Samco), Mar 23, 2020
The bus was on time and in the border everything was smooth.
Although operator representative on the bus didn't speak any English it was little bit hard to understand why they collected our passports and where to go but we followed some locals and did as they did.
Basically they collected passports on the bus then gave them back before Camobodian border. We had to leave the bus and showed our passport when we got the stamp that we left Cambodia. Then before we got back to the bus the company's representator collected again our passports and we drove a little bit to enter Vietnam. Then we had to take our bags and went inside where representator dealed with passports. When everything was okay then we had to scan our bags and got back to the bus. We had multiple entry visa to Vietnam, so we didn't deal with the money.
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Mar 7, 2020
The best bus journey I’ve ever taken! They checked and printed out visas for ya, gave us food and water and there was a lot of legroom!
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Feb 27, 2020
Bus was comfortable (generous leg room!) and staff was friendly. We left almost on time (just about 10 mins late), but arrived about two hours late. (This seems to be par for the course given other reviews, so we were expecting that.) Border crossing (Cambodia -> Vietnam) was easy; you can opt to pay $2 for the bus attendant to process your e-visa or skip lunch to stand in line yourself. Remember to print your e-visa before you board; a few couples on our bus had their e-visas on their phones and we had to wait for them to print them. One bathroom stop in Cambodia and then one bathroom/lunch stop at the border. Would take Giant Ibis again.
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Feb 21, 2020
Comfortable journey and was helped through border crossing. Previous giant ibis buses provided us with lunch and more drinks, whereas we had to buy our own lunch this time. Regardless, would highly recommend.
Bus Standard AC, Kumho Samco (Kumho Samco), Feb 10, 2020
We arrived an hour before which was excellent! It was nice to be in a minivan - especially when we got to the border cause we did’nt had to wait for the entire bus at the border to pass - but just s small group since we travelled in a minivan! So I all went quite Quick and smoothly. Allthough, they were really bad at giving out information. Especially when we had to hand over our passport to them for a while which was quite uncomfortable. But later we understood that they did it to make the process faster :-)
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jan 31, 2020
Very comfortable but lacking a toilet.
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jan 30, 2020
Easiest border crossing ever, helpful staff
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jan 28, 2020
The driving was fine and stops were short and sweet. I didn't like having to pay an extra 3 dollars at the border though seeing as the visa was already 45.
Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jan 25, 2020
The aircon wasn't good enough. Otherwise very comfortable journey