The bus wasn’t the one as showed in photos. Instead of 7:00pm we left at 8:30pm and arrived in Sapa at 01:45am. The GPS location at the airport’s pick up point wasn’t clear and the company answered last minute where would be the pick-up point.
Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Feb 25, 2024
It's very comfortable bus sleeper.. i am bit confused about the pick up place, the map location was totally different. You should WA the operator, so they can give you the right direction. The driver was so kind n helpful...
Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Feb 18, 2024
No WiFi, the operator on bus was rude and the connection travel so sinical, I placed in the back of bus while there's some room still empty
Bus VIP Luxury 22, Duc Duong Bus, Feb 11, 2024
We have arrived to Sapa with ~ 2 hours delay compared to expectation. I gues it was because of too many stops along the way. The bus was not very clean, also some old/broken stuff inside. The toilet at Hanoi station was horrible.
All in all we have arrived, just I would not call it VIP Bus.
Bus VIP Luxury 22, Duc Duong Bus, Feb 9, 2024
First of all, tks of this services.. we safely arrived Sapa on time.. The only suggestion.. for Vietnamese especially bus, taxi driver, pls be polite in manner.
Bus VIP 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jan 24, 2024
Everything was great. The bus, the schedule everything was as said, even web arrived a bit earlier than planned. The only to improve IS the information about the pick Up point. You are just informmed that the meeting point is Noi Bai Domestic Airport, nothing else ando only 50 minutes before departure i received a WhatsApp with a picture off where i would be to get on the bus. It wasnt enough information, fortunately some people in the airport help me Up with this and could be there on time
Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jan 22, 2024
Other than having to figure out the exact bus meeting point, staff were responsive to messages and we made it to the bus. Ride was good, clean and comfortable.
Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jan 13, 2024
AVOID AT ALL COSTS. We booked the 8am online, then we’re immediately called and moved to the 9:30am. The point of departure was different though, which they didn’t verbally tell us about, only through WhatsApp which I missed, which meant we had to scramble to find it and get there on time. The staff were rude and pushy getting us on and took all of our snacks off us immediately. The bus itself was very comfortable but there was something wrong with it as alarms and beeps sounded for the whole 6-hours to Lao Cai, with the driver pulling over several times to unsuccessfully inspect. Without any real explanation we were all abruptly herded off the bus to a small, cramped, smelly mini bus for the remaining hour up to Sapa.
Bus VIP Luxury 22, Duc Duong Bus, Jan 12, 2024
All in all it was ok.
The bus was clean and we had enough space to sleep - we got a water bottle for free.
We only had one struggle that something happened with the bus and they had to fix it during the trip so we arrived 2 hours later than expected. But that was not the fault of the transfer company. Therefore, we rated the trip as “great”.
Bus Sleeper, Sapa Dragon Express (Sapa Dragon Express), Jan 8, 2024
After reading through hundreds of online reviews for different companies, I decided to book with Inter bus line. So let me save you the time, look no further! Bus was amazing, comfy and departed on time. There was a slight delay in arrival, but nothing significant. Would definitely recommend!
Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jan 7, 2024