Fähre Katamaran, Lomprayah, 17.12.2019
Der Shuttle zum Hotel war 1 Stunde zu spät. Diese Zeit haben wir am Hauptsitz des Unternehmens warten müssen, damit diese exklusiv ihre überteuerten Taxiangebote anbieten konnten.
Fähre High-Speed Fähre, Songserm, 21.11.2019
Ferry at Koh Samui was 45 minutes too late, after ferry arrival in Surat Thani forced stop to make money by selling their food/beverages. Stop in Krabi and there switching from big bus to different minivans. That was a bit chaotic because first no one knew the reason and the following steps. Could have been more attractive. Next time we invest some more money and use Lomprayah - faster, in time, more comfortable (seats in the ferry, toilets) and all in alle simple more professional.
Fähre High-Speed Fähre, Songserm, 25.10.2019
Fähre ging von Samui Pier nach Surat Thani, von da aus mit dem Bus nach Ao Nang Beach. Auf den Bus in Surat Thani mussten wir 1,5 Stunden warten, bessere Kommunikation wäre hier super. Keiner der Fahrgäste wusste wie es nun weiter geht. Die Busfahrt an sich war angenehm. Rückenlehne verstellbar. Angekommen in Krabi auf einem Parkplatz. Auch hier wusste keiner weiter. Alle mussten aussteigen. Einige gerieten etwas in Aufruhr. Nach 10 min kamen 2 Minivans zur Weiterfahrt.
Ich persönlich hatte das Gefühl, das in meinem Gepäck gekramt worden ist. Gefehlt hat jedoch nichts.
Fazit: bitte bessere Kommunikation bezüglich Umsteigezeiten + achtet auf euer Gepäck. Zb auch durchs Fenster.
Fähre High-Speed Fähre, Songserm, 19.10.2019
Fähre High-Speed Fähre, Seatran Discovery, 07.08.2019
Everything worked pretty well although we had no idea and zero information given when the bus from Donsak to Krabi will arrive. We waited over 2 hours.
Van Regional 14pax, Phantip 1970, 06.03.2020
Все круто и супер по времени. Но последний переезд после парома был на тук туке, где багаж везут вверху. Еще на станции женщина сказала, что по адресу наш отель в Краби не найдет, давай фото отеля или телефон, чего не было. Странный подход, я ей даже на мапс ми показывала, где он. В итоге она сама нашла фото в интернете, и сказала, что поняла. Нет слов))
Fähre High-Speed Fähre, Songserm, 01.03.2020
During the bus trip after the ferry someone went through one of our bags.
This was the only moment we were not with the bag.
The bag was in the luggage compartment of the bus so it had to be a member of the staff.
Nothing seems to be missing.
Just wanted to mention it!
Van Regional 14pax, Phantip 1970, 27.02.2020
Pickup time and Arrival was perfectly on time. Sometimes was a little bit confusing but you have someone all the time to ask informations.
Fähre High-Speed Fähre, Songserm, 05.02.2020
All as per planing
Van Regional 14pax, Phantip 1970, 18.01.2020
On one hand, it was nice to be pick up from our hotel door and dropped off directly at our destination, and the company did deliver this: transport from A to B. On the other hand, the trip is a little chaotic and they don't give you much information about the itinerary. We changed from a van to a bus, to a ferry, to another bus, to another van, but along the way it was quite hard to find out what would be the next step. When we got off the ferry, for instance, there was nobody from the company to tell us which bus to take. We had to keep asking around to find our way, and there were a lot of other tourists as lost as we were. Then they sent us a minibus that wasn't big enough for all the passengers, so we had to get off that minibus and wait for yet another bus... Anyway. A lot of confusion. And one of the drivers (the one that picked us up at from our hotel in Samui) was driving like a crazy person and nearly ran into another vehicle twice! All in all, we were glad that we made it from A to B, but the level of organization needs serious improvement.
Fähre High-Speed Fähre, Songserm, 16.01.2020
Boat was very dirty especially toilets.
Bus was fine and comfortable but again toilets were horrific!!!
Over we were Late by about 1 hour so not too bad however we have an additional bus to get on that we didn’t know about, the drive did apologies and dropped us at our hotel as a good will gesture.
Fähre High-Speed Fähre, Songserm, 13.01.2020
Boat was 1 hour late departing and then took an hour longer on the boat crossing so in the end we were 2 hours late. Not sure if the boat was perhaps not working properly because it was definitely NOT travelling at a good speed and this might explain the delays?
Fähre High-Speed Fähre, Songserm, 12.01.2020
The ferry was late, the process to board was really long and unnecessarily complicated, our bags were literally thrown into a pile. We then got to the terminal to change to a coach and the representative stuck the sticker on our skin which fell off because we were sweaty and we almost weren’t allowed onto the coach even though we had all of our tickets & bookings printed out. The coach stank of urine. Once we got to krabi, we were dropped off in a bush and then had to fight though a crowd to get our bags. We then had to find out how to get our connection to ao nang which was basically just being shouted at in thai. We got to our location but it was a very very very stressful process.
Fähre Fähre, Seatran Ferry, 12.01.2020
Nice and easy journey, and friendly staff.
However it would have been nice to know the departure time for the bus, as we were waiting over 1 hrs.
Charter VIP Van 9pax, BangkokTaxi24, 28.12.2019
We contacted 12go Asia to ask how we book the ferry and how much it would be since it states in the company info that it wasn’t included. We were told it was included in the cost but they couldn’t confirm a ferry time. The driver arrived early for pick up which was fine for us and then we waiting for an hour and half in the van at the port on standby to board the ferry. If this was explained before it would be useful and we would have also booked an earlier time for pick up to have more chance of boarding the earlier crossing. You leave your cases on the van and walk onto the ferry (while the driver takes the van on). There are 5 of us (3 adults and 2 children) but we were given 3 tickets to scan when trying to board the ferry. The ferry staff told us to buy for the children so needed to get the driver off again to buy the extra 2 tickets. All sorted ok in the end. You need to walk off the ferry the other end and find the driver/van a short walk from the ferry. The driver was very polite and helpful and the drive a good one. We have booked this company again for another trip. Worth the extra to pay privately to make sure all our luggage fitted in.
Van Regional 14pax, Phantip 1970, 27.11.2019
Good service, no delay
Fähre Katamaran, Lomprayah, 25.11.2019
Was good. Only thing is the long waits at the pier when you pre book taxi from hotel. But getting them to pick you up really takes out the headache. Even when I had the wrong hotel pick up, due to similar hotel names , the hotel called and the taxi came back for us.
Fähre High-Speed Fähre, Seatran Discovery, 28.10.2019
Very good organization.
I would Have loved the bus to be equipped with the air conditioner (3hours in a bus without air conditioner by 40 degrees is tough!)...
Fähre High-Speed Fähre, Songserm, 08.10.2019
Ferry and bus were clean and comfortable and a good price. Slight delay between the 2 but no big problem
Fähre High-Speed Fähre, Songserm, 23.09.2019
Trip went smoothly only issues were having to pay driver extra 100baht to drop us at our hotel which he didn't have to do but it also wasn't that much out the way compared to where we were supposed to be dropped. In Samui it's not clear that the check-in desk is next to a 7Eleven across the road from the pier all the other travellers just had to tell any new people arriving where it was rather than there being any staff at the pier to point it out. Other than this everything was great