火车 #625 标准座位, Taiwan High Speed Rail (Taiwan High Speed Rail ), 2020年1月9日
Everything went smooth. We exchanged the voucher the day before travel & only waited minutes in the line up to do this. I checked the price directly with the HSR & it was the same as that offered by 12go.asia. The online booking process was quick & easy & we had reserved seats. I’ll use 12go.asia again!
火车 #829 标准座位, Taiwan High Speed Rail (Taiwan High Speed Rail ), 2020年1月3日
Very easy to exchange the voucher into the ticket - no lines in the middle of a work day and I went the day before I wanted to travel. When exchanging I could still pick a new time and date, and they asked if I wanted to reserve a seat, which I did. Train journey was great and all signs in English, so you don’t have to worry about not understanding.
It seems though that by booking through 12go Asia I did not book a specific ticket to go on this specific train, as at the ticket counter I could still change the date and the time. This was not clear from the 12go Asia site - they make it appear as if you book a specific train (like when you book a train in Europe). The only thing you basically do is get a voucher to get a train ticket. I’m not sure what the added value is of 12go Asia here if they don’t reserve anything for you. Next time I will probably just buy at the ticket counter at the Taipei Station.
火车 #803 标准座位, Taiwan High Speed Rail (Taiwan High Speed Rail ), 2019年11月11日
good and no hassle